Brownlee Court

Ormesby Road, Middlesbrough TS3 7SF
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9.7 88 Reviews
  • Brownlee Court, Middlesbrough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 116 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sonia Morrell (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (114)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (68)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • On site parking

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Brownlee Court Reviews (88)

9.7

Brownlee Court has a Review Score of 9.7 (9.662) out of 10, based on 17 reviews in the last 2 years.
Over all time Brownlee Court has 88 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brownlee Court
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Total of 88, showing 1-20
Review from J J (Granddaughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my gran is given is excellent from carers to management. Everyone is extremely friendly and caring. If there are any issues these are dealt with swiftly. It was very difficult for us as a family to place Gran in a care home as we could no longer care for her ourselves, but choosing Brownlee
was definately the best decision. She's safe/cared for extremely well and happy. She especially enjoys the fitness classes.
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Review from J J (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been in Brownlee Care Home for 17 months. We are happy with everything. We feel our mother is looked after with first class care. We feel she is safe in there.
We have had no problems to date. Everyone from the cleaners to carers are fantastic.
If we have any concerns we know they are
dealt with.
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Review from Linda M (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brownlee Care Home has the most caring, loving, attentive staff I have ever experienced.
The home itself has very good facilities for patients and visitors. Spottlessly clean.
I am so pleased Mam is in Brownlee in her final days.
Thank you.
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Review from Joan D (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A heartfelt thank you to all the wonderful carers and staff at Brownlee Court. My Dad spent the last 18 months plus of his long life with them reaching 105 years old. They made his time with them so very special he was cared for and treated with great compassion, respect and dignity nothing was too
much trouble. The home created a warm and friendly atmosphere which was extended to all family and friends. They were there with kindness and understanding when he passed. As a family we cannot praise them enough.
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Review from A B (Wife of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been cared for on the nursing wing for a number of years. The wing is currently having works done to improve the bathrooms in each room. All of the staff work tirelessly to support the residents and I am always welcomed warnly into the home. I visit my husband regularly and have seen
how he is treated with respect and kindness by all of his carers. The nurses are excellent and keep me informed of any medical issues. There is a weekly ward round by the local surgery. The food is varied and the home is clean and well maintained. I feel reassured that he is in good hands.
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Review from Sharon C (Daughter-in-law of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law arrived 2 and a half weeks ago as end of life care on floor 2 nursing. I would like to say how fabulous your care home is. They not only looked after my father in law but all of us family members too day and night. The staff nothing was ever too much trouble kept checking on my father
in law and on us too. The nurses were all fantastic too. When we wanted to stay over they made up 1 bed and put a chair in. Another night nurse got a double chair brought pillows and blankets. They also brought us a trolley with crisps biscuits and fruit. They said tell us whenever you need anything. At the end they were so very compassionate. The nurse that night i would love to thank with all my heart. Not a nice experience to go through but made easier with compassionate staff.
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Review from Jane R (Wife of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day my husband arrived he was made to feel welcome. The home is immaculate in every area and has a lovely homely feel. The bedrooms are of varied size, all are spacious with modern furniture. Each room has a lovely modern ensuite shower room.The food is of high quality and varied. The residents
are encouraged to participate in the regular activities programme, which again is varied and plentiful, ensuring residents are engaged and stimulated. Coffee mornings are a lovely touch and the singalongs are so enjoyable. The Valentines day meal that was arranged for residents and partners was a really lovely touch, tables were set and decorated in the privacy of the rooms served with a 3 course meal. The staff at Brownlee made my husbands transition into their care as relaxed as it possibly could be. The staff are amazing, I cant thank them enough for the care shown to my husband and the outstanding support they gave me and my family. Would I recommend this home I absolutely would.
Reply from Sanju Joy, Office Support Manager at Brownlee Court

Thank you so much for your wonderful review and for taking the time to share your experience! We're truly honored by your kind words and thrilled to hear that our team exceeded your expectations. At Brownlee Court, we strive to create a warm, safe, and nurturing environment for all our residents, and feedback like yours means the world to us.

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Review from J M (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to thank everyone on 1st floor nursing from the bottom of our hearts for giving my mum exceptional care during her final days, nothing was ever to much and all staff including carers, nurses, catering, domestic, went above and beyond for my mum and also looked after us her family while
we spent her final days with her, I would most definitely recommend to anyone looking for somewhere homely friendly and most of all caring such a top place with a great atmosphere absoute 5* from me
Reply from Sanju Joy, Office Support Manager at Brownlee Court

Thank you so much for taking the time to share your wonderful feedback about Brownlee Court! We're thrilled to hear that you had such a positive experience with us.Our team works tirelessly to provide compassionate and high-quality care, so it's incredibly rewarding to know that our efforts are appreciated. Your kind words motivate us to continue doing our best every day.

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Review from David G (Son of Resident) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum resides in Brownlee Court Care Home, Mum seems happy and content with the care she receives.
I visit my mother quite often and the care staff are great with her and they have a great rapport.
In my view, I feel that Mother is happy and content.
Reply from Sanju Joy, Office Support Manager at Brownlee Court

Thank you so much for taking the time to share your wonderful feedback about Brownlee Court! We're thrilled to hear that you had such a positive experience with us.Our team works tirelessly to provide compassionate and high-quality care, so it's incredibly rewarding to know that our efforts are appreciated. Your kind words motivate us to continue doing our best every day.

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Review from Susan S (Friend of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly, caring home. Professional, friendly staff. Home has a family feeling/atmosphere. Welcoming to everybody equally. Residents have lots of activities to take part in. With music and laughter as the norm.
Reply from Sanju Joy, Office Support Manager at Brownlee Court

Thank you so much for taking the time to share your wonderful feedback about Brownlee Court! We're thrilled to hear that you had such a positive experience with us.Our team works tirelessly to provide compassionate and high-quality care, so it's incredibly rewarding to know that our efforts are appreciated. Your kind words motivate us to continue doing our best every day.

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Review from David M (Husband of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it becomes obvious that your loved one is in need of 24-hour per day nursing care, it becomes a very hard decision to have to make. After looking around a number of local nursing homes, we decided on Brownlee Court Care Home and we are so glad we did. My wife has now been a resident there for some
sixteen months and during that time, she has received the most dedicated care from all the staff.
We would like to extend our heartfelt thanks to the entire team for their dedication and loving care they are giving to my wife. I'm sure if it wasn't for their care she wouldn't still be with us today.
Thank you all.
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Review from E F (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to Brownlee Court in 2024 for rehabilitation after a hospital stay. As a retired district nurse I found it difficult to find fault with the care that he received. As his home carer was on holiday over Christmas this year he has returned to Brownlee for a week of respite care. I am
pleased to say the standard of care continues to be very high. The staff are friendly and welcoming and the standard of cleanliness is exemplary. I will not hesitate for my dad to return to Brownlee for future respite or long term care.
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Review from Alison K (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been in the care home for two years. She has dementia. Staff are all lovely and treat my mam with the utmost respect. Any problems, staff are really helpful and quick to rectify. Mam loves it in the home, she only went in for a week respite but ended up wanting to stay.
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Review from John H (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, no explanation. Both Man (ten years ago) and now Dad. I nursed for forty years so I am able to assess the home's abilities and shortfalls. They all have a hard job, even just being aware of the tragedy of the patients'/residents' life changes. Well done and thanks!
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Review from Kay S (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank you for the care and love you had shown my late dad on the Dementia Unit and Nursing Unit end-of-life care. You all are worth your weight in gold, keep on doing what you do and be proud. Very best wishes from myself and the family.
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Review from Sue W (Friend of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit an elderly lady, a friend's mum. I visit most days and I must say the staff are exceptional, their dedication to the residents is outstanding, they put residents and visitors at ease. They have been fabulous with the care my friend's mum needs and above and beyond seems to be commonplace. The
home is immaculate and warm. The manager is attentive and thorough and the carers take their job role extremely serious and never lose sight of the needs of the residents, friendly and upbeat staff have been a pleasure to talk to.
Reply from Anita Wheelhouse, Home Manager at Brownlee Court

Hi, thank you for your very positive feedback, it's so nice to hear the possible steps that we all make on a daily basis for the wonderful residents we support at Brownlee Court.

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Review from John M (Son of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother who is 94 became a respite resident in early September 2023. Unfortunately, she died later that month.
My three brothers and I, together with our wives, were all thoroughly impressed with all staff and nurses who came into contact with our mother. The level of care and attention was first
class.
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Review from Alfred Victor S (Husband of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife needed a care home with EMI nursing facilities and Brownlee fulfilled all requirements. My family were very impressed from first visiting the home and we are finding that everything is fulfilling all our expectations. The manager and all staff have a very sensitive approach to residents and
their families and nothing is too much trouble. The nursing unit is well presented with a nurse and carers available at all times for questions and consultation and great care has been taken to make my wife feel comfortable. The food is of a high standard, served on time and I am always offered the opportunity to join her. Questions were asked regarding her likes and dislikes but she enjoys all food and has a hearty appetite. In summing up I would gladly recommend Brownlee Court to anyone requiring such facilities to care for their loved ones.
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Review from J J (Sister of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been in Brownlee Court since November 2022 on the residential floor. After an initial settling in period we realised the benefits of having 24 hour care and knew it was the best option for him. The regular care staff are fabulous and are always happy to chat and update me on my brother's
time there. The care home are no longer needing to take on agency staff which is a massive plus. I cannot praise the manager and her team of admin staff, carers, kitchen staff, domestic and maintenance staff enough. They always greet me with a smile and put my mind at rest that my brother is being well cared for. If a problem arises, I know they will listen and do their utmost to resolve it. Well done Brownlee Court.
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Review from Fay D (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely walking into the care home and it smelling lovely and fresh. All modern and decorated to a high standard. All areas are spacious and clean. Tea/coffee-making facilities for family to freely use.
Mam's room is a good size and her bathroom is a great size.
Staff are always friendly and willing
to answer questions if required.
Lots of activities for the residents to engage.
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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Brownlee Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Brownlee Court is calculated as follows: ( (184 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 196 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.733 Points relating to the number of positive Reviews for Brownlee Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 116 registered maximum number of service users is 23.2. 17 Positive Reviews ÷ 23.2 = 0.733
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Brownlee Court

What types of Care is Brownlee Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brownlee Court have?

There are 114 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Brownlee Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brownlee Court to the centre of Middlesbrough?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brownlee Court to verify any information. View our terms and conditions. Brownlee Court has an Basic Service - more info.