Cedar Court Residential & Nursing Home

Portland Avenue, Seaham SR7 8BT
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9.9 118 Reviews
  • Cedar Court Residential & Nursing Home, Seaham
With a team who are passionate about enriching the lives of their residents, Cedar Court provides residential, dementia, nursing and palliative care. They also provide rehabilitation and pre-bookable respite care breaks.

The home is very much at the heart of the local community. School children often pop in to take part in activities and singing. There is regular entertainment from singers, musicians and choirs, and the local church run regular services for the residents. And there are trips out in the home’s minibus, from pub lunches to garden centres and shopping.

There are so many activities to enjoy, from pamper sessions, with manicures and hand massages to animal visits, with everything from snakes and tortoises to rabbits and dogs. And a stone’s throw from the coast, residents often enjoy walks along the harbour.

The home has lots of bright and airy spaces to enjoy, from the lounges, where residents enjoy activities and spending time with loved ones, to the dining rooms, where they enjoy delicious home-cooked meals prepared by the chef. From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites such as home-made soups and freshly baked cakes for afternoon tea.

The residents love to get involved in ‘foody’ activities, baking and cake decoration, making pizzas and pies. And there is always a special menu for special occasions, from afternoon tea to themed nights.

Loved ones, who are welcome at any time, are embraced into life at Cedar Court. There are regular relatives’ meetings and a private family and friends Facebook page, where relatives can see what their loved ones have been enjoying doing, even if they can’t be there in person.

The gardens are wonderful, with wheelchair friendly pathways and raised beds, for residents who enjoy gardening.

Cedar Court also has a beautiful hair salon, for weekly appointments with the mobile hairdresser.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1134
  • Self-Funded Nursing Care: from £1326
  • RESPITE Self-Funded Residential Care: from £1134

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1134 and for nursing care £1326, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Cedar Court Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Keeley Bland (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Cedar Court Residential & Nursing Home Reviews (118)

Total of 118, showing 61-80
9.9

Cedar Court Residential & Nursing Home has a Review Score of 9.9 (9.940) out of 10, based on 41 reviews in the last 2 years. Over all time Cedar Court Residential & Nursing Home has 118 reviews.

Overall Experience

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Review from K B (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, lovely, friendly staff.
Jubilee party was great, nice food and good singer.

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Review from Sheila J (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was admitted for convalescent care about five years ago after breaking her hip. Sadly it was deemed that due to onset dementia etc., it was felt necessary to transfer to the residential unit. She really enjoyed it, joined in activities and made friends. The staff were marvellous and nothing was
a problem. They treated her with the utmost respect and courtesy and sometimes called her mama which she loved. Sadly her health deteriorated this year and she went into the nursing side and sadly passed. The care and compassion of the staff on all three units was exemplary towards both Mam and myself. It gave me peace of mind to know she was well cared for....and loved. In these circumstances, you can wish for nothing more than your relative to be cared for in their final days....and to this end, Cedar Court Residential & Nursing Home fulfilled this over and above my expectations.
They are truly angels in disguise....every one of them!

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Review from G H (Daughter of Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Can't fault management or staff, always pleasant, friendly, caring and informative. Carpet, decorating and also ensuite in Mam's room could do with being updated. The Garden could be made nicer with more flowers.

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Review from T R (Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here, going into the garden. Personel are all lovely. The manager is excellent.

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Review from Sylvia C (Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Best place ever out of five places I have been in.

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Review from Derek B (Son of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the way my mother is looked after. Staff are excellent and go over and beyond their call of duty to assure her needs are met. I am very happy with the way Cedar Court is run and would like to offer thanks to all.

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Review from J S (Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The looking after could not be better.
Staff very helpful.

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Review from Lynn L (Daughter of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has only been here a short time so unable to review management or activities but he is very happy with the care he is receiving here. All staff have been kind, supportive and courteous on each visit.

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Review from S R (Sister of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very pleasant and attentive. Well informed when we are coming in or ringing up.
Carpets and room could be updated, very poor quality. Decorating needed.

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Review from A H (Niece of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very pleasant and helpful. Room is clean and food always seems good.

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Review from Richard J (Brother of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience to visit is kind, sincere, also very protective of all residents while visiting a family member.

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Review from Norman W (Brother of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Received very well by staff and my sister very pleased with staff and home.

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Review from K S (Son of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Cedar Court Residential & Nursing Home. The staff are excellent, very caring and patient. The home is clean, warm and provide excellent food.
The level of care I can see is being provided for Mum is a great relief at a difficult time. Much appreciated.

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Review from B B (Son of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Though we are more than happy with the care and support my mother is receiving we have found on a number of occasions we have been able to visit she has been dishevelled and even unclean. I realise that she washes and dresses herself, but I think given her age and condition she would benefit from more
guidance to ensure she is clean, presentable and her personal hygiene is maintained.

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Review from Diane N (Daughter of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very well organised which has been very comforting both before and during the Covid pandemic. Providing us information on request is very responsive and the home has made my mother's life comfortable and enjoyable.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you so much for taking the time to review our home and for your kind words - they are so appreciated. Best wishes, Fae.

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Review from Fay C (Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff, get well looked after, happy to be staying here.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for your kind words and review for Cedar Court Residential and Nursing Home - it is so appreciated by our dedicated team. Best wishes, Fae.

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Review from Barbara H (Respite Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good place to stay temporarily as a home. The food is good, service is good, care all round is good, staff are very friendly and helpful in their care.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for your kind words and for taking the time to review our home - it's wonderful to hear how well your stay went. Best wishes.

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Review from J H (Respite Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Get well looked after by all staff.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for taking the time to review our home - your kind words are so appreciated by our team. Best wishes.

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Review from Neil S (Son of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum's clothes are sometimes dirty, her room could do with a good dusting and painting. I've turned up for a visit on three occasions to find that the staff haven't booked it in (one of them was Christmas day). Turned up once to be told the home was locked down but no one had let us know. Today I was
let in and then had to wait forty-five minutes for someone to go and get Mum, while last week my disabled wife and I waited outside for an hour until someone went to get her, it really is poor!

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Review from S S (Respite Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were very friendly and considerate and explained what was being done and what was expected from me.

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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Cedar Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Cedar Court Residential & Nursing Home is calculated as follows: ( (457 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 485 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Residential & Nursing Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (4)

Keeley

Keeley Bland

Job Title: Home Manager

Joined: 2019

Keeley has worked for Sanctuary Care for five years now. "I love working at Cedar Court because of the residents and the staff - I just love the job.”

David

David Edwards

Job Title: Care Assistant

Joined: 2015

“This is always something that I have wanted to do and I love it”

Anne

Anne Taylor

Job Title: Team Leader

Joined: 2015

Anne is one of our team leaders at Cedar Court and she has been with us since 2015. Anne loves her role as a Team leader, coming from a teaching background. Her residents make her smile each and every day.

Denise

Denise Halliday

Job Title: Chef

Joined: 2004

Denise is our chef at Cedar Court. She has worked here for nearly 20 years and just loves listening to all our residents' wonderful stories. She also commends the strong teamwork in the kitchen and throughout the home.

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