Silk Court

My experience is always a good one when dealing with the staff of Silk Court. Always helpful and approachable when any queries or updates required. Keep up the good work and service. The resident is happy and can actively see the warmth and care between staff and resident.

I am fully happy with the care my Mum receives at Silk Court & know she is safe. My Mum has been at Silk Court for over two years and in all that time I have never had any cause for concern. The staff are excellent and look after my Mum with respect, dignity & professionalism. They are kind, polite, helpful & friendly. They have my Mum's best interests at heart. They always keep me informed of any concerns regarding my Mum's condition & I have the opportunity to provide feedback myself. My Mum's room is always clean & tidy, as are all the communal areas (dining room, tv lounge etc). The meals at Silk Court are good quality, nutritious & varied. My Mum never goes hungry! There are always activities going on each day for my Mum to participate in, if she wishes. Last weekend they had a fantastic carnival garden party, with a lovely visiting lady singer. Silk Court has a warm, loving, family atmosphere. That's the reason my family chose Silk Court for my Mum & we are not disappointed.

The most wonderful place and the savior for my dad and my mother, in their time of greatest need. Silk Court has a very open and inclusive team, who made both my father who was resident, and our family and friends welcome and supported. Excellent management and excellent communications when needed. The place feels good and they were always there when we needed help. I highly recommend their services and will forever be thankful for all their efforts to look after dad. THANK YOU TO THE SILK COURT TEAM!

My mother has been at Silk Court for a year now. In that time, we have noticed how much happier mum is. Her whole demeanour has changed, she is happier, cared for, and very much supported by the staff at Silk Court. Silk Court and its staff have been life changing for me and my family, and especially for my mum. We attended a lovely event yesterday (summer BBQ) where it was clear how much staff cared about providing the residents with enjoyable experiences. I cannot recommend Silk Court enough. Thank you.

The staff are extremely professional friendly and caring. The care home is very clean and well kept. It is welcoming and I feel my mum is in a very safe and caring environment. the staff who care for her directly do a wonderful job. I really think the care home could do with a full time or at least part time activity/occupational therapist/specialist rather than rely on the caring staff who are already very busy and doing an amazing job. Someone who would run daily meaningful physical and entertaining activities and liven up the atmosphere for residents and staff.

Silk Court provide wonderful care for my Mum, she is calm and happy living there and it's been life changing to have this support. All staff show genuine interest and kindness to her and I trust they'll do everything they can to ensure she's as well as can be.

Always a pleasure to see how my Dad is being cared for and all the staff are always polite and helpful, if im in need of any information regarding his wellbeing they are quick to respond and happy to help.

My aunt has been a resident of Silk Court and under their care since November 2024. I am happy with my aunt's outlook overall since her admission over 18 months now and her care and support at Silk Court bodes well for the future. I'm also happy to say that I would not hesitate in recommending Silk Court to anyone. Staff have been extremely kind, caring, and welcoming towards her from the very first day. She's gone from living alone to a safe environment, having good company and all the support she needs. There has been much improvement in her mental and emotional well-being as a result. I am very impressed with the home; Cleanliness and hygiene is of a high standard; the Dining area is always clean and tidy. Food is well prepared with set menus, well portioned and served regularly on set times. Her room and communal areas are always clean and well maintained. There are planned activities and events arranged for the residents and for family members and friends to partake in.

My mum is very happy here - we were very lucky to find such a lovely place for her

My cousin has been resident in Silk Court for 4 years. The care he receives is excellent. The staff are always friendly and communicate on a regular basis. I am always kept up to date with anything I need to know. Any queries are answered promptly.

The home is always clean and there are a good range of activities. Our dad has needed a few extra things and they have all been so helpful which we are really grateful for.

Thank you Silk Court for making my Mother safe and happy again

I came to visit my Nan today, and I just wanted to say the staff on duty were so friendly, caring and patient with my Nan and it's really reassuring knowing when I leave she seems happy. So thank you to Peter, Joan and Meauvelyn!

My mum is a resident at the care home having been diagnosed with early onset dementia some years before. We were skeptical about putting her in a care home having just been in supported sheltered housing, but her time there has been a relief as the staff are very attentive to her needs. Any reservations we did have, they would look into and make the necessary adjustments to support mum's care. In June 2025, she had a seizure, the team dealt with it quickly and we were allowed to be around whenever needed to make sure she was okay. The staff regularly do reviews of mum's care and ask if we have any concerns we wish to raise. Happy we chose Silk Court for her care.

My dad has been at the home for a few weeks and I am very happy with the care he is receiving. the staff are very friendly and helpful, my dad likes everyone at the home and is well cared for. There are a lot of activities on offer if he feels up to taking part. The home has kept me informed of any issues with my dad's health and if he has any falls. I was very worried about my dad before he moved in to the home but now with him there I have peace of mind that he is safe.

When my mum first went into Silk Court I was very happy with how my mum was treated. She was there for over 5 years. But as mums dementia got worse and she needed a bit more care that changed they said that because she need 2 staff to do her personal care they weren't able to keep her there, she wasn't the only one that need 2 carers so, I was told to find somewhere else for her to go. I was really upset about this as I was told that mum could stay there until the end of her life. When it gets tough they want you out.

Staff I have met and spoken with are caring, hard-working, and compassionate. This was the first care home I found for my mum where I felt they would take genuinely good care of her, as several of the staff are clearly experienced with long careers in care behind them already. The building is well-staffed, the protected meal times are a sensible idea, and the rooms seem to be in good condition. All of my questions and requests are being met and resolved, and the management have been very accommodating.

I just moved my mum into Silk Court this month. The process whilst stressful for the family was made easier by the kindness and organization of the Silk Court staff. Mum has been there a few weeks and seems to be settling in really well.

Knowing our loved one with dementia is in such good hands means the world to us. We couldn't be more grateful.

My experince is positive. Teh staff are friednlu and the reisdnet sseem content. There is a peaceful atmosphere and I have been visiting for a few years and always found it calm. The residents are well cared for by the staff and I would be happy in recommending Silk Court to anyone seeking a suitable care home for a friendly member or friend. I wish all the residents and staff peace and joy.