Silk Court

16 Ivimey Street, Bethnal Green, London E2 6LR
Review Us
9.8 88 Reviews
  • Silk Court, London
Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as specialising in dementia care.

The home provides a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked using fresh, locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

Care Provided by Silk Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1552
  • Self-Funded Residential Dementia Care: from £1552
  • RESPITE Self-Funded Residential Care: from £1552
  • RESPITE Self-Funded Residential Dementia Care: from £1552

Colleagues at Silk Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Silk Court to find out the exact price for your requirements.

Contact Silk Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silk Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Renae Dixon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (51)

Visiting

  • Visitors are welcome at Silk Court.

Parking

  • Onsite parking is available, including disabled spaces.

9.8

Silk Court has a Review Score of 9.8 (9.811) out of 10, based on 29 reviews in the last 2 years.
Over all time Silk Court has 88 reviews.

Overall Experience
  • 78
  • 9
  • 0
  • 1
  • 0
Date Published
  • 88
  • 9
  • 14
  • 29
  • 59
Reviewer Connection to Silk Court
  • 30
  • 16
  • 8
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 21-40
Review from Barbara M (Niece of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident for almost 6 weeks now and all staff have been extremely kind, caring and welcoming from the very first day. She's gone from living alone to having tonnes of company and all the support she needs, we've seen so much improvement in her mental and emotional well-being. Every
time I visit the staff are always friendly and cheerful. Overall very impressed and look forward to seeing all the future improvements.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T D (Son of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident at Silk Court for over 6 months now and so far myself and my family have been pleased with her care. The home and Mum's room are always clean and well-presented. There are activities for residents during the week; Mum particularly enjoys the 'mother and baby mornings' and
the weekly mass. Mealtimes are also well handled and the food is very good. There are several of the caring staff who are fantastic with Mum; I've real admiration for them as they have one of the toughest jobs out there. My one gripe would be that it's often more difficult to gain entry to the home on weekends and bank holidays when there are fewer staff around. There are certainly good days and bad days for Mum but, as we all know, that's just the nature of dementia.
Reply from Renae Dixon, Manager at Silk Court
Thank you for taking the time to review Silk Court and we are pleased that you rate our cleanliness and rooms as excellent. We appreciate your kind feedback regarding Silk Court and our team and I…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silk Court Care Home is a very welcoming care home, they take such good care of my mum and are always very friendly and willing to listen and help with any concerns we have. The staff are very helpful, friendly, cheerful and caring. The garden is lovely during the summer and my mum loves sitting out
there. Mum has lovely friends there she's very happy in Silk Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara D (Friend of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very impressive visit to my friend. I've never seen her so well cared for. The level of cleanliness is good. The staff were helpful and I enjoyed an afternoon cuppa. If I needed care I wouldn't hesitate to be looked after by your caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E L (Friend of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with Silk Court, my friend was beautifully kept, clean, tidy and well looked after, the staff security was a 100%, just amazing, I am very amazed, management is great. Wonderful home, I will always recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian C (Son of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has come on leaps and bounds since being cared for at Silk Court. I believe this has enriched and prolonged her life and has improved her quality of life.
Caring for relatives and having to work for a living has limitations. Places like Silk Court are invaluable for the care they give.
My
mum has responded so well since coming to Silk Court.
I am extremely grateful for all that the staff do and for the care and kindness shown.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynda C (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum is so happy living in Silk Court, we couldn't have wished for such an amazing place for her. The care is outstanding by all the members of staff at every level. You are greeted by such kind people, mum is extremely happy here. I would recommend Silk Court as a forever home for any family member
who is in need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Betty C (Cousin of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely party in gardens. Great selection of food. The staff were excellent. Well done to the management and all the staff. He is very happy here and looks very well with all your caring. Well done to all staff who make us very welcome when we visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John C (Cousin of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well-managed staff, excellent, very helpful. Since moving into Silk Court my cousin is a completely different man. He is a lot more talkative, happy and content. It is the best thing that could have happened to him. The ratings show how I feel.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home manager and all the staff are all brilliant with my mum, any issues there is and there are I am contacted straight away and they are addressed right away. Staff are kind and caring towards my mum, even though she can be difficult at times. I would always recommend this home to anyone, I can't
praise them enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martina C (Daughter-in-law of Resident) published on 21 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Silk Court since March and we were so worried about moving her in there but within a few weeks it was obvious it was the right decision for her, she has friends and we feel she is safe and she is really well looked after. The staff have been amazing I don’t know all their
names yet but there are two ladies who always seem to be there when we visit and they are just so friendly and reassuring all the time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda M (Niece of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent security access and exit. Home very clean and tidy. Hygiene of residents very good. Found staff to be very friendly and engaging with the residents and also the visitors. Found staff very friendly and informative upon questions asked by myself. A very relaxing and spacious garden, if the weather
is fine. Most importantly to me, my auntie seems to be happy and content and well looked after, even though I know she can be a bit trying at times and cannot always be understood at times. This doesn’t seem to be a problem to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deb R (Friend of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff to be genuinely kind and caring. I feel that my dear friend is in very good hands. From my experience, everything is clean and welcoming. The staff are also extremely patient.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R C (Daughter of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly. Information is shared frequently regarding health checks. Dad is very happy in his environment and says he is treated well.
Staff have good relationships with residents. A lot of attention is paid to the personal care of residents, and the staff are very patient. It is evident
that the home exercises good practice and dignity for all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael J (Brother of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister lives here and could not be happier.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience with the care home has always been positive.
I am always able to contact my mother at any time, and my relatives are always welcome at the home to see if all is well.
Friendly and warm staff who are always there for advice when needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, a great place.
They settled my mum in right away.
Staff are lovely and understanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Wife of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The standard of both care and management in Silk Court is very good. My husband remained contented, settled and well, thanks to the patience and support of the excellent carers who look after him. It was a lovely idea to bring a circus into the home and clearly a delight for the residents. I hope Silk
Court will be able to organise more events like this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Friend of Resident) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have regularly visited my friend since he came to Silk Court about four years ago. The staff have been brilliant with him! He can be difficult because of his Alzheimer's, and they have been patient and caring as his condition has deteriorated. Not easy, but well done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Candy W (Daughter of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is happy, and the staff are great, friendly and approachable. Mum seems to love the staff and gives lots of hugs. The environment is clean, friendly and safe. I love being able to view the activities and information that’s uploaded on Facebook/Twitter regularly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Silk Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for Silk Court is calculated as follows: ( (283 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 334 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silk Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jun 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (13)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silk Court to verify any information. View our terms and conditions. Silk Court has an Enhanced Service - more info.