
I always leave confident that he is kept clean and well-fed and he is with people that do careL R(Daughter of Resident/Service User)



I always leave confident that he is kept clean and well-fed and he is with people that do careL R(Daughter of Resident/Service User)



Situated in Hounslow, west London, Ashgrove care home offers personalised nursing and nursing dementia care to older people.
Furnished for maximum comfort, this cosy care home offers plenty of places to relax and socialise while residents can also enjoy spending time in the landscaped gardens and pretty patio, an ideal spot for catching up with family and friends. A small on-site shop offers a range of newspapers, magazines and simple...
Care Provided by Ashgrove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashgrove Care Home for full pricing details and T&Cs.
Contact Ashgrove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Lourdes Pascua (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
Ashgrove Care Home Reviews (168)
Ashgrove Care Home has a Review Score of 9.8 (9.761) out of 10, based on 27 reviews in the last 2 years.
Over all time Ashgrove Care Home has 168 reviews.
This is a marvellous care home. Cannot express too highly how much care and love is given to our friend by the staff. The home is always very clean and the food is excellent. Well done Ash Grove Care Home. No hesitation in recommending to others.
Everyone at Ash Grove Care Home is lovely and welcoming. All the staff are extremely good at caring for and looking after my granddad. Amazing place and I feel happy that my granddad is being looked after well. I can sense that my granddad is content.
This is an outstanding care home. The quality of love and care is excellent. All residents looked after here receive the highest standard of care possible. Always clean. Staff cannot do enough to help residents and visitors.
Staff great, giving, very good care and attention. Rooms kept very tidy and clean. Food found to be excellent. Safety for residents seems to be well cared for. Pleased my relative is happy here.
I think all staff are friendly and helpful.
Auntie was ill in the last few months and her care was exemplary.
Overall we are extremely happy with the care provided for my father. The staff are always very helpful and welcoming. They are always very patient when dealing with my father. I would highly recommend the home.
Came in to see my dad in the common room. Dad was very happy and looked well. Staff were very friendly and welcoming.
Friendly staff, clean home, good level of personal care.
I find the home to be welcoming and they are kind and friendly to guests and residents. Taking time to help them to try to meet their needs. The home is well managed and is clean and tidy. Her clothes are now stored and kept better than the last review I wrote. Entertainment and activities could be more focused towards residents.
Thank you for your kind comments, I am very pleased to receive a good report. As discussed recently, our activity program is varied and tailored according to the individual resident’s needs. Some residents enjoy group activities, whereas others are more comfortable with 1:1 activities. All...
A very caring team, very informative which is important and comforting especially when you don't live close.
The staff at Ash Grove Care Home are very caring and treat all the residents with gentle hands and dignity. I would not hesitate to recommend Ash Grove Care Home to anyone looking for care in Hounslow.
At this time of year when it's very warm, the welcome is as warm as ever, but with a slight difference, not a tea, but a cooling ice lolly.
Very thoughtful staff, good forward thinking, always attentive, there to help.
Very nice place. Carers are very helpful.
A great atmosphere. Good food and excellent caring, kindly staff. Thank you all.
My father has been in Ash Grove Care Home for one year now. He has now settled well and I believe is happy at the home. All the staff are very friendly, professional and clearly care for my father's welfare. We appreciate so much the help the management and her team give on a daily visit to my father's quality of life.
Level of attention to patients very good with a high level of interaction to their needs and well being. Cleanliness of a good standard. Staff always welcoming and assertive.
The care my brother receives is first class. The effort that was put in for his 80th birthday with regards to both food and entertainment was excellent. The care and attention to his personal hygiene and cleanliness of his washing and room are very good. The routine visits by the staff, give me a lot of confidence that he is in a very safe environment both personally and building wise.
She felt so special on that day, her room was nicely decorated and your assistance in disturbing cakes, we cannot thank you enough, a great work.
I am glad that my wife has been cared for in the beautiful care home.
The management and staff display a caring approach to residents.
The home is always very clean and the atmosphere is always pleasant.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 June 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 03 September 2026To discuss your requirements please do get in touch.
News (4) & Events (0)
- 18 Mar 2026
Residents at Ashgrove Care Home in Hounslow, Essex, enjoyed an early taste of Irish cheer recently, as the home hosted a lively St Patrick’s Day celebration to mark the official...
- 05 Dec 2025
HC-One’s Ashgrove Care Home in Hounslow recently hosted a heartwarming celebration to mark the 90th birthday of resident Gordon Maciver. Friends, family, and carers came together on 2 December to...
- 11 Jul 2025
In celebration of Armed Forces Day (28th June), HC-One’s Ashgrove Care Home in Hounslow, Essex, is proud to honour resident Edward McLaren, aged 82, whose life reflects exceptional courage, commitment,...
There are no upcoming events for Ashgrove Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Ashgrove Care Home
Accreditations
There are no accreditations posted yet for Ashgrove Care Home.
Meet the Team (1)

As a Registered Nurse with 40 years of continuous professional nursing practice, Lourdes has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Talking about her career history, Lourdes said:
“I have managed several various-sized care homes, giving me a great experience. Having worked in this setting previously I understand what the day-to-day role involves so I can support my team.”
“I operate an open-door policy and I'm approachable, not only to my team but to residents and relatives as well, as ultimately it is their home more than anyone’s. I encourage residents to make their rooms their own, by bringing in meaningful items to help make their room homely.”
When asked what she enjoys most about her role, Lourdes remarked:
“As the Home Manager I believe our residents should be able to live the life they want and be able to be themselves. I enjoy taking on the responsibilities that come with managing a home and I encourage the inclusion of everyone in the home, to create a friendly environment and a great place for us all to live and work".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove Care Home to verify any information. View our terms and conditions. Ashgrove Care Home has an Enhanced Service -more info.