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- Barchester Derham House Care Home







Situated in beautifully maintained grounds in the outskirts of Upminster, Derham House gets the best of both worlds; plenty of local amenities yet within easy reach of London, Lakeside Shopping Centre and the beaches at Southend on Sea.
Derham House provides first-class 24-hour nursing care and residential care, alongside expert care for people living with dementia in the Memory Lane Community.
The team of highly-qualified and attentive staff focus on the...
Care Provided by Barchester Derham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Derham House Care Home for full pricing details and T&Cs.
Contact Barchester Derham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Corina Popescu(Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (65)
Barchester Derham House Care Home Reviews (96)
Barchester Derham House Care Home has a Review Score of 9.7 (9.668) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Derham House Care Home has 96 reviews.
The staff are very welcoming and very friendly, especially two members in particular. The setting of Barchester Derham House Care Home is beautiful, with horses on arrival. Barchester Derham House Care Home was a lovely place, the residents were very happy and all very friendly. Everyone looked very happy.
Thank you so much for the lovely review; your comments are extremely appreciated by all the staff at Derham House.
Following Mum's hesitancy to enter a care home for the first time, we found Derham House very relaxing and a calming environment for her three week respite. At the end of this time, she was settled, relaxed and didn't really want to leave. The staff are really helpful and caring, and the manager is very understanding and accommodating. We would recommend their facility for others to use.
Thank you so much for the lovely review; your comments are extremely appreciated by all the staff at Derham House.
Mum's care has been excellent from the very first day she arrived. The staff have always been very friendly and caring. We've all felt that mum has been very comfortable over the time she has been in here.
Thank you so much for the lovely review; your comments are extremely appreciated by all the staff at Derham House.
My wife is well looked after by caring staff and they always are very nice and pleasant to me and my wife.
Nothing is too much trouble for any of them. I feel that my wife is getting the best care available and it is much appreciated.
Thank you so much for the lovely review; your comments are extremely appreciated by all the staff at Derham House.
Loved it! Thanks so much.
Thank you for your kind words it is very much appreciated.
Mum initially came to Derham House for 3 weeks of respite care during which time she settled well and is now a permanent resident. All staff are exceptionally friendly, professional and caring. The Activity Co-ordinators do an amazing job at organising a variety of activities to keep the residents stimulated and socially engaged. The Deputy Manager is very approachable and responsive when dealing with any queries or concerns; always involves Mum to ensure her voice is heard. The home is set in beautiful grounds that are well maintained providing lovely outdoor areas that the residents and family regularly use. Going into a care home is not an easy decision for a family to make but my sister and I are happy in the knowledge that Mum is in a safe and caring environment.
Thank you for the kind words of support, it is very much appreciated.
I take my dog every week as he is a therapy dog the residents love him and they look forward to his visit. It's lovely to see their faces. The staff are friendly and very professional and nothing is too much trouble for them.
Thank you for the kind words of support, it is very much appreciated.
I have been coming to the home to sing to the residents for many years. I can honestly say it is the best home! The staff, activity ladies are amazing and work so hard. They can’t do enough for you and the residents, and you can tell this by the happiness and smiles on the residents faces. Derham House your the best.
Thank you for the kind words of support, it is very much appreciated.
Situated away from cosmopolitan busy areas of Upminster, with great landscapes and countryside view, very close to nature, is this home - Derham House, Barchester. The management and staff of this beautiful home are so lovely, kind and supportive, no dull moment, always engaging, interesting and too many activities to participate. their hospitality cannot be faulted. The meals are top of the range and very consistent.
Thank you so much for the lovely review; your comments are extremely appreciated by all the staff at Derham House.
Mum has been a resident of Derham House for nearly a year and has settled in lovely. They give her high-quality care. The staff are outstanding, very responsive to Mum's needs and effective in care for her dementia needs. The staff keep us informed and updated. I feel the home is very well-led, and I would highly recommend Derham House.
Thank you for your kind words; your feedback is very much appreciated.
In all areas of the care home, they are extremely helpful, with full marks on care. I would recommend it to anyone.
Thank you for your feedback and kind words. We are pleased that you enjoyed your stay with us and do not hesitate to give us a call if you would like another respite stay.
My Mother's stay was satisfactory. We never went into the home due to Covid so I'm unable to make a comment.
Over the years I have visited many clients and friends that reside full time in Derham House. The staff have always greeted me warmly and are always on hand to answer my queries and respond efficiently to any requests. My clients and friends have always been very well cared for and live in a very safe, secure, caring and clean environment. I also know of many local families whose relatives reside at Derham House and they have nothing but praise for their care.
Thank you so much for the lovely review; your comments are extremely appreciated by all staff at Derham House.
Just a few lines to say. A big thank you for my two-week stay in Derham House. I will always remember my stay. Everyone was so kind and helpful. The care and kindness of the staff are a credit to you all.
Thank you so much for your lovely review. We are so delighted to hear that you enjoyed your stay.
Mum was pleased with her room and its nice views. Despite taking a while to settle in she said the staff were always courteous and helpful to her. She said the food was very good and she came away with a nice new hairstyle!
Thank you for taking the time to complete a review for us. We are delighted to hear your feedback and we will pass it onto our staff.
Staff have been excellent in providing video calls to my mum during lockdown - which started before the official government lockdown. They have also started a very efficient and careful programme of visits in the grounds. Despite the difficult circumstances, they did a great job of helping my mum to celebrate her 'lockdown birthday'.
Thank you for taking the time to complete a review for us. We are delighted to hear your feedback and we will pass it onto our staff.
We continue to be very pleased with the kindness and support showed to Mum, particularly at such a difficult time. Many thanks to you all.
Thank you so much for your kindness and support at this difficult time.
My friend was well looked after although sometimes I noticed that her drink had not been touched and she needed someone to encourage her to drink it.
Will also discuss your concerns with our staff. For any other concerns please don't hesitate to contact us.
Very satisfied with the care. Very well informed of any incidents - damage to arms etc. Very friendly staff who keep us informed.
Thank you for taking the time to complete a review for us. We are delighted to hear your feedback and we will pass it onto our staff.
Having not visited the home for four months due to COVID-19, I found the system put in place by the staff excellent, allowing us to visit in a safe environment. All care was taken that we were two meters apart and didn't come in contact with others at the home. Well done.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (47) & Events (0)
- 26 Jan 2026
At Derham House we know that being able to continue lifelong hobbies or interests is a key part of our resident's identities, and we make every effort to encourage and...
- 26 Jan 2026
At Derham House we support and encourage our residents to continue doing the things they love whilst also making new friends and exploring new adventures. Our Residents enjoyed some painting...
- 26 Jan 2026
National celebrations and family-friendly events are just some of the ways that we ensure the residents at Derham House remain connected with their loved ones and the wider community. Santa...
There are no upcoming events for Barchester Derham House Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Derham House Care Home.
Meet the Team (7)

My name is Patience Katsande and I am a registered nurse.
I qualified with a diploma in 2004.
I worked in Jersey Channel Islands for 14 years on dementia & rehabilitation wards.
I progressed through my professional practice attaining a clinical practice degree at the University of Southampton.
I joined Barchester in 2019 working as a senior nurse on our memory lane community.
I not only enjoy my responsibilities but I work to make a difference in other people’s lives.
Nursing is a part of me, not just a job.

My name is Ritica,
I am a Registered General Nurse at Derham House. I joined Derham house in July 2021, and I have worked for Barchester since 2014.
My role is to ensure that all residents are provided with the best care, I am motivated, and responsible, and my goal is to promote wellness and quality care for residents, focusing on dignity, respect and choice.

Derham House is a lovely home with beautiful scenery, and everyone who visits us is guaranteed a warm and welcoming hello.
I’m here to help in any way I can, and will always make time for a quick chat.

Saida has worked at Derham House from 2007. She started as a housekeeping assistant and now she manages the department. Thanks to Saida and her team of ladies in purple Derham House is proud of its reputation for cleanliness. Saida appreciated how important the home environment is for our residents and her team make a wonderful effort every day.

Hi, my name is Idris, and I am one of the Carers here at Derham House.
I became a Carer because there is nothing more rewarding than making a positive impact on someone's life and improving their happiness. Since working at Derham House, I have enjoyed being part of this great team and getting to know the residents. I love putting a smile on their faces each day.
My family is very important to me, and I want the families of each resident to know that I am caring for their loved one in the way that I would want my family cared for.

In my clinical roles, I have served as a Senior Nurse in the Middle East, in the UK, specialising in respiratory care as a Respiratory Nurse Practitioner, and in critical care as a Non-Invasive Ventilation (NIV) Practitioner and Critical Care Nurse in the Intensive Care Unit (ICU). This hands-on experience has honed my skills in patient assessment, management, and the delivery of high-quality care.
In the realm of management, I have held several key positions, including Deputy Ward Manager and Ward Manager, where I have demonstrated strong leadership abilities and a commitment to fostering a collaborative team environment. Currently, I serve as the Deputy Director of a Neurological Centre, where I oversee clinical operations and contribute to the strategic direction of the facility. My comprehensive background equips me with a unique perspective on both clinical excellence and effective healthcare management.
Currently working as an Acting General Manager at Derham House, which is a 65-bedded, nursing and dementia, respite unit.

I am a highly motivated, dedicated, and hardworking Clinical Lead Nurse and have extensive experience across a wide range of healthcare settings. I am committed to ensuring that all patients receive compassionate care that preserves their dignity, respects their individuality, and promotes independence, choice, and inclusion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Derham House Care Home to verify any information. View our terms and conditions. Barchester Derham House Care Home has an Enhanced Service -more info.