Fieldway Care Home

40 Tramway Path, Mitcham CR4 4SJ
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9.5 106 Reviews
  • Fieldway Care Home, Mitcham
Conveniently situated close to Mitcham town centre in Surrey, Fieldway Care Home offers residential, nursing and dementia care that is centred around the individual.

Fieldway Care Home isn't short of a cosy corner. With welcoming sitting rooms, dining areas and a pretty landscaped garden and patio, residents benefit from a plethora of spots to relax, dine or socialise. There is even an onsite hair salon for residents to enjoy a pamper.

From Care Assistants and Nurses to Wellbeing Coordinators and Chefs, each and every member of the team at Fieldway Care Home is on hand to support residents to settle in to life at the home. Taking a holistic approach, they prioritise wellbeing and happiness alongside high quality care. The team spend time getting to know residents so they are able to design a comprehensive activity programme complete with something to suit all tastes and interests, whether looking to continue a long-loved hobby or try something new.

Taking every opportunity to offer an enjoyable experience, the catering team at Fieldway create delicious menus to ensure a lovely dining experience for all residents and visitors, all of which can be enjoyed in the dining area or the outside spaces.

From building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area, the Fieldway team also encourage residents to take an active role in the Mitcham community.
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Care Provided by Fieldway Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1434
  • Self-Funded Residential Dementia Care: from £1492
  • Self-Funded Nursing Care: from £1567
  • Self-Funded Nursing Dementia Care: from £1612
  • RESPITE Self-Funded Residential Care: from £1578
  • RESPITE Self-Funded Residential Dementia Care: from £1641
  • RESPITE Self-Funded Nursing Care: from £1724
  • RESPITE Self-Funded Nursing Dementia Care: from £1773

These prices are only a guideline, please contact Fieldway Care Home to find out the exact price for your requirements.

Contact Fieldway Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Fieldway Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alexandra Albu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (68)

Fieldway Care Home Reviews (106)

9.5

Fieldway Care Home has a Review Score of 9.5 (9.474) out of 10, based on 17 reviews in the last 2 years.
Over all time Fieldway Care Home has 106 reviews.

Overall Experience
  • 62
  • 36
  • 4
  • 1
  • 3
Date Published
  • 106
  • 6
  • 13
  • 17
  • 89
Reviewer Connection to Fieldway Care Home
  • 30
  • 12
  • 11
  • 7
  • 7
  • 5
  • 4
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 106, showing 21-40
Review from Mandy R (Niece of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the welcome into reception, you feel your loved one is cared for in a respectful, kind and professional way. The home is clean and so are the rooms and residents. There is always someone to speak to and you are kept in contact with every matter concerning your loved one. High standards of staff
who respect one another, residents and members of the family. Highly recommended.
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Review from K G (Son of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever we visit the staff are always happy and the rooms are clean. We get regular communication and the home organises regular activities.
Whilst the car park is small we never have issues parking.
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Review from Tim B (Brother-in-law of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On Friday 9th December we took my 83-year-old sister-in-law into the care home. She has memory problems and social services, who are funding her, have agreed she is too vulnerable to continue to live on her own. Fieldway was the only care home that had a room and despite it being 'Hobson's choice',
I was very impressed with the management at our first meeting. This excellent impression was substantiated when we took my sister-in-law to visit a couple of days later. Early days, but it really seems an excellent home!
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Review from F K (Brother of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very honestly, my brother is receiving the most caring help from everyone on the Fieldway team, and also the team are very helpful to me with my questions and concerns. It goes without saying that Fieldway is very clean, warm and comfortable for my brother and I feel very welcome when I visit.
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Review from Stephen N (Son-in-law of Resident) published on 14 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've not seen my mother-in-law this happy since staying at Fieldway. Before she was quiet, introverted and not thriving. Now she's happy, buoyant and eating well.
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Review from Wendy B (Daughter of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to the hospital following a terrible fall with significant injuries. As a result, is now a resident in the care home.
We were really worried as a family.
Our worries were soon dispelled.
The manager and all the staff are absolutely lovely. Massive shout out to staff. Today mum
wasn't feeling too well and they have been superb.
Massive thank you.
The home is spotless and the food very good.
From our family, we couldn't ask for more.
Thank you all.
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Review from J B (Friend of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fieldway nursing home is a place that you look forward to visiting. Mostly, the staff are nice, accommodating, greeting you with a good smile, approachable and well organised. My friend said (the service user) I never had a quality of life before; since I stayed here in Fireldway, I felt the quality
of life. He loves the staff and the food that they serve every day.
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Review from J D (Son of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home, very clean and rooms are well looked after.
Everyone is friendly and helpful.
My mum has been treated extremely well for which I am grateful.
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Review from B V (Stepdaughter of Resident) published on 16 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to pass on my thanks to all the staff at Fieldway Nursing Home.
Since my stepmother arrived at Fieldway at the beginning of June she has received a high level of care.


The staff are extremely busy caring for all residents but have gone above and beyond to ensure they look after my

stepmother's needs and have kept me up to date with any issues. Nothing is ever too much trouble.


My stepmother was very distressed when she arrived but over the past six weeks is making such wonderful progress. This is due to the care and patience of the whole team who go out of their way to understand the needs of the residents they care for.


I cannot praise the staff enough from the office, cleaners, kitchen, care, nursing staff and management.


They always have a smile on their face and are very welcoming.


Thank you to everyone it is so reassuring my stepmother is being cared for so well.

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Review from Lorraine W (Daughter of Resident) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in this care home for a few days and all I can say is wow. My mum seems so much happier, the staff are brilliant, caring, keep me informed even the cleaners find time to talk to my mum.


To know my mum is happy and being cared for gives me and all my family some peace.
The Manager

goes way and beyond to assist her needs and finds time in her day to visit mum in her room for a chat.
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Review from J S (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so thrilled at how much care and support has been shown to mum over the years at Fieldway Care Home. The staff have become friends to not only mum but to ourselves. They have remained cheerful for such a long time, they should be congratulated and thanked from the bottom of our hearts.
Such a lovely community, it has been such a support to mum and the family. Thank you.
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Review from A D (Daughter of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can't really comment on many things as only seeing reception and visiting room. Mum seems happy, well-fed, clean and settled.
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Review from G M (Sister of Resident) published on 8 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Difficult re-visiting, but due to Covid restrictions. Staff friendly. My brother is well looked after. I cannot comment on activities, as I do not know due to visiting restrictions. Difficult to get to phone after 8 pm, but again, staff are busy.
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Review from G S (Daughter of Resident) published on 28 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although mum was not a resident for long in Fieldway Care Home, I felt that the staff and management did all they could to make us as a family, as well as mum, feel welcome and comfortable. The facilities were clean and tidy.
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Review from Susie C (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are lovely and helpful.
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Review from Mike H (Brother of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased to be able again to say the care and attention given to my brother is extremely good. Many of the staff could be mentioned for their dedication and hard work, but I would like to name one specific care assistant. She is never less than cheerful, helpful and caring to my brother, and friendly
and helpful to me.
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Review from B W (Friend of Resident) published on 17 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our friend seems happy most of the time. It's been hard during the lockdown as visiting is restricted and we are not allowed in the rooms. The meals seem to be a lot of fried food, not a lot of variety. Most of the staff seem nice and kind. The garden is kept nicely but not used a lot. It takes hard
work but they do like to get outside.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Fieldway Care HomeThank you for your review. Further to our meeting at the home, I explained that Residents have use of the garden and specific areas are allocated to support outdoor/garden visits. The area nearest the visiting hub and the area at the entry to the hub have been designated as such. I understand that your Daughter walked up to the other end of the garden and noticed that there was evidence of Resident activities in that area in the form of a gardening club. As part of our conversation, I explained that we follow a menu process as set by the organisation. Where it is a Resident’s choice for a specific meal this is accommodated as far as is possible. I also provided reassurance that all Residents’ nutritional needs are closely monitored and where any issues/concerns arise these are dealt with as per procedure and care plan.
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Review from Karen W (Daughter of Resident) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well run and happy place. The home is very clean, well equipped and has all the amenities required. The staff are exceptionally friendly and accommodating. I am so happy my mum is here. She is thriving. I would not hesitate to put a loved one in here. 5-star!
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Review from Jason W (Son of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant home, clean and staff are always very helpful. Mum's very happy here.
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Review from J K (Husband of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with my wifes care, which has been excellent, despite her (sometimes) challenging behaviour. She always appears to be clean and calm (usually!) The staff are very caring.
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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for Fieldway Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.599 for Fieldway Care Home is calculated as follows: ( (140 Excellents x 5) + (44 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 202 Ratings = 4.599
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Fieldway Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

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Alexandra Albu

Job Title: Home Manager

As a Registered Nurse, Alexandra has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked at HC-One for many years, Alexandra closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Alexandra remarked:
“Seeing my residents enjoying their lives and seeing them happy. I like to think I am a caring person, and I enjoy helping people.”


Alexandra has also achieved much outside of work, with her proudest achievement being supporting her dad through surviving cancer.


Outside of work, Alexandra enjoys spending time with her family, especially her godson, and reading.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fieldway Care Home to verify any information. View our terms and conditions. Fieldway Care Home has an Enhanced Service - more info.