Fieldway Care Home

During my mother's short stay at Fieldway Care Home, I found the staff and facilities excellent. The reception staff, as well as the nursing and care staff were all friendly and helpful with good, practical advice. Communication over the phone during the week was also good but I found trying to access information during the weekend to be poor. Overall, I would say Fieldway is a first class care home and would recommend it.

I can't rate this care home highly enough. Went there on a couple of occasions to view this for my mom (as she needs 24/7 care due to dementia) and from the moment I arrived in reception to be shown around right through to her moving in and settling down, everything was seamless including the application process. All the staff are always caring, friendly, happy and organised and whilst I still find it difficult to accept my mom needs to be locked up for her own protection, it really is such a pleasure to visit as everyone is so pleasant and everywhere is completely spotless with communication super efficient and thorough at all times. My mom's room is large and lovely with her own en suite toilet room with basin, both beautifully maintained and decorated with her personal belongings making it feel like a real home from home. Thanks Fieldway.

From the welcome into reception, you feel your loved one is cared for in a respectful, kind and professional way. The home is clean and so are the rooms and residents. There is always someone to speak to and you are kept in contact with every matter concerning your loved one. High standards of staff who respect one another, residents and members of the family. Highly recommended.

Whilst the car park is small we never have issues parking.

On Friday 9th December we took my 83-year-old sister-in-law into the care home. She has memory problems and social services, who are funding her, have agreed she is too vulnerable to continue to live on her own. Fieldway was the only care home that had a room and despite it being 'Hobson's choice', I was very impressed with the management at our first meeting. This excellent impression was substantiated when we took my sister-in-law to visit a couple of days later. Early days, but it really seems an excellent home!

Very honestly, my brother is receiving the most caring help from everyone on the Fieldway team, and also the team are very helpful to me with my questions and concerns. It goes without saying that Fieldway is very clean, warm and comfortable for my brother and I feel very welcome when I visit.

I've not seen my mother-in-law this happy since staying at Fieldway. Before she was quiet, introverted and not thriving. Now she's happy, buoyant and eating well.

Thank you all.

Fieldway nursing home is a place that you look forward to visiting. Mostly, the staff are nice, accommodating, greeting you with a good smile, approachable and well organised. My friend said (the service user) I never had a quality of life before; since I stayed here in Fireldway, I felt the quality of life. He loves the staff and the food that they serve every day.

My mum has been treated extremely well for which I am grateful.

Since my stepmother arrived at Fieldway at the beginning of June she has received a high level of care.

The staff are extremely busy caring for all residents but have gone above and beyond to ensure they look after my stepmother's needs and have kept me up to date with any issues. Nothing is ever too much trouble.

My stepmother was very distressed when she arrived but over the past six weeks is making such wonderful progress. This is due to the care and patience of the whole team who go out of their way to understand the needs of the residents they care for.

I cannot praise the staff enough from the office, cleaners, kitchen, care, nursing staff and management.

They always have a smile on their face and are very welcoming.

Thank you to everyone it is so reassuring my stepmother is being cared for so well.

My mum has only been in this care home for a few days and all I can say is wow. My mum seems so much happier, the staff are brilliant, caring, keep me informed even the cleaners find time to talk to my mum.

The Manager goes way and beyond to assist her needs and finds time in her day to visit mum in her room for a chat.

We have been so thrilled at how much care and support has been shown to mum over the years at Fieldway Care Home. The staff have become friends to not only mum but to ourselves. They have remained cheerful for such a long time, they should be congratulated and thanked from the bottom of our hearts. Such a lovely community, it has been such a support to mum and the family. Thank you.

I can't really comment on many things as only seeing reception and visiting room. Mum seems happy, well-fed, clean and settled.

Difficult re-visiting, but due to Covid restrictions. Staff friendly. My brother is well looked after. I cannot comment on activities, as I do not know due to visiting restrictions. Difficult to get to phone after 8 pm, but again, staff are busy.

Although mum was not a resident for long in Fieldway Care Home, I felt that the staff and management did all they could to make us as a family, as well as mum, feel welcome and comfortable. The facilities were clean and tidy.

All the staff are lovely and helpful.

I am pleased to be able again to say the care and attention given to my brother is extremely good. Many of the staff could be mentioned for their dedication and hard work, but I would like to name one specific care assistant. She is never less than cheerful, helpful and caring to my brother, and friendly and helpful to me.

Our friend seems happy most of the time. It's been hard during the lockdown as visiting is restricted and we are not allowed in the rooms. The meals seem to be a lot of fried food, not a lot of variety. Most of the staff seem nice and kind. The garden is kept nicely but not used a lot. It takes hard work but they do like to get outside.

This is a very well run and happy place. The home is very clean, well equipped and has all the amenities required. The staff are exceptionally friendly and accommodating. I am so happy my mum is here. She is thriving. I would not hesitate to put a loved one in here. 5-star!