Fieldway Care Home

The care for my father has been excellent in the 15 months he has been here. My only complaint was the clerical side (forms & the like getting lost or forgotten) but this seems to be improving. Expensive but all homes are.

My mum came to the home extremely ill. Since that day, she has had a new lease of life. She settled very well, this being due to the way the staff look after her. Food is given to her liking so she eats well. They all treat her with dignity and care. This is a very happy nursing home where everybody smiles which makes it a great place to be.

The home has a very pleasant and happy atmosphere.

My visits have always been a happy experience. My aunt seems to be well cared for. The staff are always polite and welcoming.

Very friendly staff but very busy and sometimes very chaotic.

The staff have always been very caring and supportive and the facilities have always been very good. Also, the cleanliness of the facility always appears of the highest quality.

During my visit to my sister. I find the staff very polite and friendly. I think I would recommend the care home to family and friends.

They know my wife well now and know how to meet her needs.

Nursing team are generally caring and attentive to my father's needs. Sometimes there appears to be inadequate staffing levels but this is more apparent during and after meal times. On a few occasions, my father was left in bed 'wet' where his pad needed changing and have found him like that. Sometimes clothing went missing and got mixed up but eventually, this was rectified. Often, there is an unpleasant stench when walking into the nursing areas (after reception). On the whole Fieldway Care Home is a friendly home.

My father in law is very happy and extremely safe.

Like a prison, confined to room.

The care I have here is so good and welcome. I don't know what I would do without it.

This home is a very good place, clean with very caring staff and I would recommend to others.

My husband was a resident for the last two weeks of his life (Feb/March 2016) when he received excellent care. Staff and nurses are caring, considerate, helpful with very empathetic attitudes to residents. During the past year, I have continued visiting another resident regularly and always receive a warm welcome from management, staff and other residents. My friend is very well cared for whenever I visit.

Whilst care and support are very good, I do think, from my experience with two very elderly patients, that they could have had more help eating dinners etc. Meat, fish could be in smaller pieces, more manageable when wrists are weak. Pureed dinners could be served when chewing is difficult. I did not see any physio or exercise for individuals which could make a difference to this well-being.

My sister and I are very pleased that our mother resides at Fieldway nursing home; and know that the staff always do their best to make sure mum receives the best care, and always ensure she is as comfortable as possible. If we have had any concerns/problems, they are always dealt with professionally.

When my mother arrived at Fieldway Care Home in January 2017, she was unable to feed herself and was bed-bound. Since that time she is now alert, speaking and feeding herself (sometimes with help). She is very happy at Fieldway Care Home and we (family) are reassured that we made the right decision in placing her at Fieldway Care Home. All the nursing staff are caring, kind and professional and giving excellent care to my mother and others in Fieldway Care Home.

Nothing seems too much trouble.

This will be my first review since my father was admitted. The overall home is above average but then I will need more time to give it a more qualified review. Initial thought is that the home needs some fresh air and a bit of fragrance would be more welcoming. Only one incident when I visited my father disappointed me, he wet his bed and although the carer was very apologetic I expect more checks should be made on his nappy.

The service and the care on the first floor are very good. The carers are top class, they work so hard. I have said many times they are not paid what they are worth. I can say that my wife's cleanliness is very good. I hope they will not lose their good carers. This is not a complaint, without their care, she would not be here.