
My mum seems so much happier, the staff are brilliant, caring, keep me informedLorraine W(Daughter of Resident/Service User)



My mum seems so much happier, the staff are brilliant, caring, keep me informedLorraine W(Daughter of Resident/Service User)



Conveniently situated close to Mitcham town centre in Surrey, Fieldway Care Home offers residential, nursing and dementia care that is centred around the individual.
Fieldway Care Home isn't short of a cosy corner. With welcoming sitting rooms, dining areas and a pretty landscaped garden and patio, residents benefit from a plethora of spots to relax, dine or socialise. There is even an onsite hair salon for residents to enjoy a...
Care Provided by Fieldway Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fieldway Care Home for full pricing details and T&Cs.
Contact Fieldway Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Stephanie Keith(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (68)
Fieldway Care Home Reviews (107)
Fieldway Care Home has a Review Score of 9.5 (9.496) out of 10, based on 17 reviews in the last 2 years.
Over all time Fieldway Care Home has 107 reviews.
My mum came to the home extremely ill. Since that day, she has had a new lease of life. She settled very well, this being due to the way the staff look after her. Food is given to her liking so she eats well. They all treat her with dignity and care. This is a very happy nursing home where everybody smiles which makes it a great place to be.
They are very patient with mum as she can be difficult.
The home has a very pleasant and happy atmosphere.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
My visits have always been a happy experience. My aunt seems to be well cared for. The staff are always polite and welcoming.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Very friendly staff but very busy and sometimes very chaotic.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
The staff have always been very caring and supportive and the facilities have always been very good. Also, the cleanliness of the facility always appears of the highest quality.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
During my visit to my sister. I find the staff very polite and friendly. I think I would recommend the care home to family and friends.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
They know my wife well now and know how to meet her needs.
Thank you for your lovely review, I am so pleased that you are happy with the care your wife is receiving. We really appreciate your feedback and will pass on your kind comments to the home manager. The Bupa Customer Care Team
Nursing team are generally caring and attentive to my father's needs. Sometimes there appears to be inadequate staffing levels but this is more apparent during and after meal times. On a few occasions, my father was left in bed 'wet' where his pad needed changing and have found him like that. Sometimes clothing went missing and got mixed up but eventually, this was rectified. Often, there is an unpleasant stench when walking into the nursing areas (after reception). On the whole Fieldway Care Home is a friendly home.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
My father in law is very happy and extremely safe.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Like a prison, confined to room.
The care I have here is so good and welcome. I don't know what I would do without it.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The manageress is a very helpful person, with appointments and any other problems.
This home is a very good place, clean with very caring staff and I would recommend to others.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My husband was a resident for the last two weeks of his life (Feb/March 2016) when he received excellent care. Staff and nurses are caring, considerate, helpful with very empathetic attitudes to residents. During the past year, I have continued visiting another resident regularly and always receive a warm welcome from management, staff and other residents. My friend is very well cared for whenever I visit.
Thank you for sharing this, our condolences to your husband. We are happy to hear your husband received the care he needed and that you still feel very welcome at the home.
Whilst care and support are very good, I do think, from my experience with two very elderly patients, that they could have had more help eating dinners etc. Meat, fish could be in smaller pieces, more manageable when wrists are weak. Pureed dinners could be served when chewing is difficult. I did not see any physio or exercise for individuals which could make a difference to this well-being.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.”
My sister and I are very pleased that our mother resides at Fieldway nursing home; and know that the staff always do their best to make sure mum receives the best care, and always ensure she is as comfortable as possible. If we have had any concerns/problems, they are always dealt with professionally.
Thank you so much for your kind review, we really appreciate it. I am really pleased that you are happy with the care your Mum is receiving, it is our duty to make our residents feel at home. We will pass on your kind words to the home manager. The Bupa Customer Care Team
When my mother arrived at Fieldway Care Home in January 2017, she was unable to feed herself and was bed-bound. Since that time she is now alert, speaking and feeding herself (sometimes with help). She is very happy at Fieldway Care Home and we (family) are reassured that we made the right decision in placing her at Fieldway Care Home. All the nursing staff are caring, kind and professional and giving excellent care to my mother and others in Fieldway Care Home.
The Bupa Customer Care Team.
Visitors are welcome at any time.
They even give them a birthday cake and party.
Nothing seems too much trouble.
Thank you so much for sharing your kind review. I am happy to hear that you are pleased by the home. I will pass on your comments to the home manager. Thank you again, The Bupa Customer Care Team.
This will be my first review since my father was admitted. The overall home is above average but then I will need more time to give it a more qualified review. Initial thought is that the home needs some fresh air and a bit of fragrance would be more welcoming. Only one incident when I visited my father disappointed me, he wet his bed and although the carer was very apologetic I expect more checks should be made on his nappy.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The service and the care on the first floor are very good. The carers are top class, they work so hard. I have said many times they are not paid what they are worth. I can say that my wife's cleanliness is very good. I hope they will not lose their good carers. This is not a complaint, without their care, she would not be here.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Every time I come and visit my nana, all the staff seem very attentive and are very friendly. My nana is as happy as she can be here and always says nice things about the staff. My family seem very pleased with the treatment my nan receives here. Overall we are happy.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 18 Sep 2025
HC-One’s Fieldway Care Home in Mitcham, Surrey, recently welcomed back one of its most requested events, Mitcham Zoo, for an unforgettable day of animal encounters. A group of 15 residents...
- 18 Sep 2025
Fieldway Care Home, run by HC-One and located in Mitcham, Surrey, opened its doors to the local community, friends, and families as part of Care Home Open Week, a national...
- 23 Jun 2025
HC-One’s Fieldway Care Home in Mitcham, Surrey, has launched its brand-new Ladies Pamper Club, offering residents a relaxing and rejuvenating experience right in the heart of their home. Five delighted...
There are no upcoming events for Fieldway Care Home.
Accreditations
There are no accreditations posted yet for Fieldway Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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