
My mum seems so much happier, the staff are brilliant, caring, keep me informedLorraine W(Daughter of Resident/Service User)



My mum seems so much happier, the staff are brilliant, caring, keep me informedLorraine W(Daughter of Resident/Service User)



Conveniently situated close to Mitcham town centre in Surrey, Fieldway Care Home offers residential, nursing and dementia care that is centred around the individual.
Fieldway Care Home isn't short of a cosy corner. With welcoming sitting rooms, dining areas and a pretty landscaped garden and patio, residents benefit from a plethora of spots to relax, dine or socialise. There is even an onsite hair salon for residents to enjoy a...
Care Provided by Fieldway Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fieldway Care Home for full pricing details and T&Cs.
Contact Fieldway Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Stephanie Keith(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (68)
Fieldway Care Home Reviews (107)
Fieldway Care Home has a Review Score of 9.5 (9.496) out of 10, based on 17 reviews in the last 2 years.
Over all time Fieldway Care Home has 107 reviews.
Fieldway Care Home has looked after my mother extremely well. Staff are amazing with her and made her feel welcome from day one. During thee difficult times of covid-19, Fieldway kept me informed regularly with updates, and when phoning in, I was able to check up on my mother, even though we were unable to see her. Fieldway, keep up the good work; you are wonderful.
During lockdown, my husband had to be admitted to the Hospital twice for different reasons. In each case, I was kept informed by the manager and clinical lead and understood that all the correct testing and procedures had been undertaken. All the staff at Fieldway work very hard to make this very difficult time manageable for all. It has been incredibly stressful for them and I would like to say how I appreciate the emailing of newsletters to keep me up to date with what's going on. Also the efforts to keep residents in touch with their families. Often when I am speaking to my husband on the phone I can manage to have a chat with one of the care workers too. Two care assistants and so many others remain resilient and cheerful.
My family were not contacted when my relative passed away in the home. To this day we have had no answers as to why the nursing staff did not feel it was necessary to contact the next of kin regarding this. We had discussed the procedures for end of life care and were told that we would be contacted immediately if anything happened. This promise was not kept. Instead, the family had to find out for themselves.
Thank you for your review. To enable us to address the issues raised in detail, we have responded to you by email and hope this has helped to address your concerns. If you need any further information please feel free to contact us using the details provided.
P.S I have asked to put my name down to live here!
I was recently sent from Fieldway to hospital. I was in intensive care for 4 days and a cardiac ward for 4 days. I missed the friendliness of the staff at Fieldway and feel people listen to me at Fieldway but they did not always have time to listen in hospital. One night I was extremely cold and they couldn't find more blankets for me. I wanted to come back to the place where the staff know me and know what food I like and where I see the same faces instead of lots of different nurses. I was pleased to return to Fieldway.
I'm happy to come here every day to see my husband and feel comfortable leaving him here in good hands. If ever I needed to be in a home I would be happy to stay here myself.
Relative complained repeatedly about care including failure to be taken to the bath/shower room and missing personal items. Staff appeared overstretched, nurse stations were frequently unoccupied. My relative died 6 weeks after a fall. The CQC assessed safety as inadequate in February 2019 and all other standards as requiring improvement.
Thank you for your feedback. We are extremely sorry that you have not had a good experience and would like to pass on our condolences for the loss of your Aunt. The Area Director will be contacting you directly to ascertain the details around your concerns
Fieldway have looked after my father throughout the last 5 years as his dementia condition has worsened. He became a permanent resident two years ago. The staff have always been very caring especially when his wife died in August 2017, as he needed to have her death explained to him slowly and sympathetically many times.
I'm very happy with my uncle's care. The staff show great patience and compassion and really look after him. 10/10
Since I came into Fieldway earlier this year I have found it to be a very nice environment with helpful friendly staff, willing to go above and beyond to help the clients.
I am just writing to again say thank you so much to all the staff for the love and care he receives 245 ours a day. I am so grateful that I do not have to worry about my Dad. He has been very poorly and the staff are taking extra care in looking after his needs. I will be forever in the debt of the Fieldway staff. I myself feel very welcomed and relaxed when visiting.
My own experience - the welcome from the receptionist and care staff was excellent. Thank you.
I can only say I feel well looked after and am reasonably contented.
A beautiful, clean environment every time we visit. The staff are amazing and the range of activities provided never cease to amaze me. I would recommend to anyone either for respite or full-time care.
Loving caring staff who gave my father a dignified and respectful end of life care.
I enjoy most things - writing, getting in and out and doing activities.
I want to thank all staff and management at Fieldway for the excellent care given to my aunt. The care received I can’t fault, the home is friendly and welcoming, I would highly recommend Fieldway.
On my initial tour, I was welcomed and shown around. When my mother eventually moved there permanently, the staff did everything possible to look after her- and my dad, who had been her main carer.
The food is of a high standard and there is plenty of choice. The activities are well planned and my mother is encouraged to join in.
My mother is safe and well cared for, we can visit anytime. Whenever issues have arisen (because nothing in life is ever perfect), any concerns have always been addressed, looked into and resolved; this is so reassuring for a family. The leadership is excellent and I attend the family meetings which are held regularly, to keep updated of anything.
The one area I would like to see improved is the communication by email.
Thank you
The care for my father has been excellent in the 15 months he has been here. My only complaint was the clerical side (forms & the like getting lost or forgotten) but this seems to be improving. Expensive but all homes are.
Thank you for your feedback, I understand a form was mislaid by the Admin team on admission, I apologise that this happened. Since then all forms have been completed and I confirm our conversation on 30 January that you are very happy with the Home and Admin team. Gill Kerry – Home Manager.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 18 Sep 2025
HC-One’s Fieldway Care Home in Mitcham, Surrey, recently welcomed back one of its most requested events, Mitcham Zoo, for an unforgettable day of animal encounters. A group of 15 residents...
- 18 Sep 2025
Fieldway Care Home, run by HC-One and located in Mitcham, Surrey, opened its doors to the local community, friends, and families as part of Care Home Open Week, a national...
- 23 Jun 2025
HC-One’s Fieldway Care Home in Mitcham, Surrey, has launched its brand-new Ladies Pamper Club, offering residents a relaxing and rejuvenating experience right in the heart of their home. Five delighted...
There are no upcoming events for Fieldway Care Home.
Accreditations
There are no accreditations posted yet for Fieldway Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fieldway Care Home to verify any information. View our terms and conditions. Fieldway Care Home has an Enhanced Service -more info.