Search...

Fieldway Care Home

40 Tramway Path, Mitcham, London CR4 4SJ
HC-One Logo
Jobs
Fieldway Care Home logo
My mum seems so much happier, the staff are brilliant, caring, keep me informedLorraine W(Daughter of Resident/Service User)
Fieldway Care Home, Mitcham
Fieldway Care Home, Mitcham
Fieldway Care Home, Mitcham

Conveniently situated close to Mitcham town centre in Surrey, Fieldway Care Home offers residential, nursing and dementia care that is centred around the individual.

Fieldway Care Home isn't short of a cosy corner. With welcoming sitting rooms, dining areas and a pretty landscaped garden and patio, residents benefit from a plethora of spots to relax, dine or socialise. There is even an onsite hair salon for residents to enjoy a...  

Care Provided by Fieldway Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,434From £1,578
Residential Dementia CareFrom £1,492From £1,641
Nursing CareFrom £1,653From £1,820
Nursing Dementia CareFrom £1,700From £1,872

Contact Fieldway Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Stephanie Keith(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (68)

Fieldway Care Home Reviews (107)

Submit a Review
9.5

Fieldway Care Home has a Review Score of 9.5 (9.496) out of 10, based on 17 reviews in the last 2 years. Over all time Fieldway Care Home has 107 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Fieldway Care Home
Loading...
Showing 107 reviews matching selected criteria
Review from K S (Daughter of Resident) published on 28 July 2020 Submitted via Postal Card
Overall Experience

Fieldway Care Home has looked after my mother extremely well. Staff are amazing with her and made her feel welcome from day one. During thee difficult times of covid-19, Fieldway kept me informed regularly with updates, and when phoning in, I was able to check up on my mother, even though we were unable to see her. Fieldway, keep up the good work; you are wonderful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephanie W (Wife of Resident) published on 22 July 2020 Submitted via Website
Overall Experience

During lockdown, my husband had to be admitted to the Hospital twice for different reasons. In each case, I was kept informed by the manager and clinical lead and understood that all the correct testing and procedures had been undertaken. All the staff at Fieldway work very hard to make this very difficult time manageable for all. It has been incredibly stressful for them and I would like to say how I appreciate the emailing of newsletters to keep me up to date with what's going on. Also the efforts to keep residents in touch with their families. Often when I am speaking to my husband on the phone I can manage to have a chat with one of the care workers too. Two care assistants and so many others remain resilient and cheerful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S C (Granddaughter of Resident) published on 16 March 2020 Submitted via Website
Overall Experience

My family were not contacted when my relative passed away in the home. To this day we have had no answers as to why the nursing staff did not feel it was necessary to contact the next of kin regarding this. We had discussed the procedures for end of life care and were told that we would be contacted immediately if anything happened. This promise was not kept. Instead, the family had to find out for themselves.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Fieldway Care Home

Thank you for your review. To enable us to address the issues raised in detail, we have responded to you by email and hope this has helped to address your concerns. If you need any further information please feel free to contact us using the details provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maxine S (Niece of Resident) published on 19 December 2019 Submitted via Postal Card
Overall Experience
From when I came to look at the care home on Friday, October 22nd 2019. From the moment I came into the building, I felt a lovely atmosphere, lovely and clean, no smell, staff wonderful. I love everything at Fieldway Care home.

P.S I have asked to put my name down to live here!

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
No Rating
Value for Money
Review from A W (Resident / Service User) published on 3 September 2019 Submitted via Postal Card
Overall Experience

I was recently sent from Fieldway to hospital. I was in intensive care for 4 days and a cardiac ward for 4 days. I missed the friendliness of the staff at Fieldway and feel people listen to me at Fieldway but they did not always have time to listen in hospital. One night I was extremely cold and they couldn't find more blankets for me. I wanted to come back to the place where the staff know me and know what food I like and where I see the same faces instead of lots of different nurses. I was pleased to return to Fieldway.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne W (Wife of Resident) published on 12 July 2019 Submitted via Postal Card
Overall Experience

I'm happy to come here every day to see my husband and feel comfortable leaving him here in good hands. If ever I needed to be in a home I would be happy to stay here myself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline W (Next of Kin) published on 8 May 2019 Submitted via Website
Overall Experience

Relative complained repeatedly about care including failure to be taken to the bath/shower room and missing personal items. Staff appeared overstretched, nurse stations were frequently unoccupied. My relative died 6 weeks after a fall. The CQC assessed safety as inadequate in February 2019 and all other standards as requiring improvement.

Reply from Claire Hurworth, Care Line Manager at Fieldway Care Home

Thank you for your feedback. We are extremely sorry that you have not had a good experience and would like to pass on our condolences for the loss of your Aunt. The Area Director will be contacting you directly to ascertain the details around your concerns

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from N P (Son of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience

Fieldway have looked after my father throughout the last 5 years as his dementia condition has worsened. He became a permanent resident two years ago. The staff have always been very caring especially when his wife died in August 2017, as he needed to have her death explained to him slowly and sympathetically many times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony M (Nephew of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience

I'm very happy with my uncle's care. The staff show great patience and compassion and really look after him. 10/10

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Friend of Resident) published on 21 December 2018 Submitted via Postal Card
Overall Experience

Since I came into Fieldway earlier this year I have found it to be a very nice environment with helpful friendly staff, willing to go above and beyond to help the clients.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire H (Daughter of Resident) published on 28 September 2018 Submitted via Postal Card
Overall Experience

I am just writing to again say thank you so much to all the staff for the love and care he receives 245 ours a day. I am so grateful that I do not have to worry about my Dad. He has been very poorly and the staff are taking extra care in looking after his needs. I will be forever in the debt of the Fieldway staff. I myself feel very welcomed and relaxed when visiting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K M (Son of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience
My mum has made an instant connection with all the staff and other residents. She constantly has a smile on her face. Thank you to all the staff.

My own experience - the welcome from the receptionist and care staff was excellent. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Margaret W (Resident / Service User) published on 14 August 2018 Submitted via Postal Card
Overall Experience
Difficult for me to make a judgement on all subjects as I am confined to bed and my hands are affected by carpal tunnel syndrome.

I can only say I feel well looked after and am reasonably contented.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S D (Daughter-in-law of Resident) published on 9 July 2018 Submitted via Postal Card
Overall Experience

A beautiful, clean environment every time we visit. The staff are amazing and the range of activities provided never cease to amaze me. I would recommend to anyone either for respite or full-time care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience

Loving caring staff who gave my father a dignified and respectful end of life care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from C H (Resident / Service User) published on 7 May 2018 Submitted via Postal Card
Overall Experience

I enjoy most things - writing, getting in and out and doing activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan (Niece of Resident) published on 3 May 2018 Submitted via Website
Overall Experience

I want to thank all staff and management at Fieldway for the excellent care given to my aunt. The care received I can’t fault, the home is friendly and welcoming, I would highly recommend Fieldway.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline M (Daughter of Resident) published on 8 March 2018 Submitted via Website
Overall Experience
I would highly recommend Fieldway to anyone. I looked at a variety of homes in the area and found Fieldway to be, not only the best presented but also the closest one to where my family live meaning we could visit frequently.
On my initial tour, I was welcomed and shown around. When my mother eventually moved there permanently, the staff did everything possible to look after her- and my dad, who had been her main carer.
The food is of a high standard and there is plenty of choice. The activities are well planned and my mother is encouraged to join in.
My mother is safe and well cared for, we can visit anytime. Whenever issues have arisen (because nothing in life is ever perfect), any concerns have always been addressed, looked into and resolved; this is so reassuring for a family. The leadership is excellent and I attend the family meetings which are held regularly, to keep updated of anything.

The one area I would like to see improved is the communication by email.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L F (Friend of Resident) published on 27 February 2018 Submitted via Postal Card
Overall Experience
It's a caring home. I visit our family friend for a few years and is great to see him better than when he came.

Thank you

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert G (Son of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

The care for my father has been excellent in the 15 months he has been here. My only complaint was the clerical side (forms & the like getting lost or forgotten) but this seems to be improving. Expensive but all homes are.

Reply from Clare Sheehan, Care Advisor at Fieldway Care Home

Thank you for your feedback, I understand a form was mislaid by the Admin team on admission, I apologise that this happened. Since then all forms have been completed and I confirm our conversation on 30 January that you are very happy with the Home and Admin team. Gill Kerry – Home Manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 18 Sep 2025

    HC-One’s Fieldway Care Home in Mitcham, Surrey, recently welcomed back one of its most requested events, Mitcham Zoo, for an unforgettable day of animal encounters. A group of 15 residents...

  • 18 Sep 2025

    Fieldway Care Home, run by HC-One and located in Mitcham, Surrey, opened its doors to the local community, friends, and families as part of Care Home Open Week, a national...

  • 23 Jun 2025

    HC-One’s Fieldway Care Home in Mitcham, Surrey, has launched its brand-new Ladies Pamper Club, offering residents a relaxing and rejuvenating experience right in the heart of their home. Five delighted...

Upcoming Events

There are no upcoming events for Fieldway Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Fieldway Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fieldway Care Home to verify any information. View our terms and conditions. Fieldway Care Home has an Enhanced Service -more info.