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- Barchester Queens Court Care Home

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold...
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.
The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.
The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.
The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.
Queens Court also features extra services such as physiotherapy and a visiting beautician.
Care Provided by Barchester Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Queens Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Shaaron Caratella (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (43)
Visiting
- There are no restrictions on visiting
Parking
- there is a car park.
Barchester Queens Court Care Home Reviews (229)
Barchester Queens Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 46 reviews in the last 2 years.
Over all time Barchester Queens Court Care Home has 229 reviews.
The staff at Queens Court Care Home made my mother's transition from home to care home effortless and seamless. They treated her with dignity and respect and afforded her space to settle. There was little fuss but genuine warmth. Always smiles welcomed me, the anxious daughter on every visit and...
The staff at Queens Court Care Home made my mother's transition from home to care home effortless and seamless. They treated her with dignity and respect and afforded her space to settle. There was little fuss but genuine warmth. Always smiles welcomed me, the anxious daughter on every visit and both my mother and I have experienced nothing but efficient kindliness.
Hi Fiona, thank you very much for your review and we are so glad to know that your mother has settled well with us.
A fantastic restaurant providing excellent cuisine. Many activities and events - providing diverse entertainment. I would highly recommend Queens...
A fantastic restaurant providing excellent cuisine. Many activities and events - providing diverse entertainment. I would highly recommend Queens Court to anyone looking for high-quality care.
Staff are caring.
Staff are caring.
Hello, thank you for your kind words and completing a review it means a lot to us.
The staff have recognised this and have consistently treated him with understanding and dignity.
He is also difficult to look after medically and the staff have been very...
The staff have recognised this and have consistently treated him with understanding and dignity.
He is also difficult to look after medically and the staff have been very good at giving medication and allowing for his disabilities.
Thank you for your review we really appreciate your kind words.
I like the tasteful way Christmas decorations were displayed.
All staff we met were respectful and polite.
I like the tasteful way Christmas decorations were displayed.
All staff we met were respectful and polite.
Thank you for your review. We try our absolute best to ensure Christmas each year is extra special!
I have been very impressed by the care given by all the staff at the care home. The care is regular and it is so satisfying that it is always available whatever the circumstances and conditions may be.
I have been very impressed by the care given by all the staff at the care home. The care is regular and it is so satisfying that it is always available whatever the circumstances and conditions may be.
My uncle came to stay at Queens Court at very short notice for a period of respite care. Unfortunately, his health deteriorated and he has remained there for considerably longer than anticipated. I cannot praise the staff and home highly enough. The manager is the epitome of professionalism and the...
My uncle came to stay at Queens Court at very short notice for a period of respite care. Unfortunately, his health deteriorated and he has remained there for considerably longer than anticipated. I cannot praise the staff and home highly enough. The manager is the epitome of professionalism and the charge nurse is excellent in his approach with a very ill and irascible resident. Queens Court is excellent.
My sister has been at Queens Court for several weeks now. She seems to be enjoying herself and she looks great. No complaints so far.
My sister has been at Queens Court for several weeks now. She seems to be enjoying herself and she looks great. No complaints so far.
Very for your kind words, we appreciate your comments.
Queens Court Care Home is a very well run care home with a friendly and extremely helpful staff that help my mum in whatever way is needed. The food is of a very high standard and the menu is rotated and varied throughout the week. The homes minibus is a great asset for residents taking regular...
Queens Court Care Home is a very well run care home with a friendly and extremely helpful staff that help my mum in whatever way is needed. The food is of a very high standard and the menu is rotated and varied throughout the week. The homes minibus is a great asset for residents taking regular trips and the social diary is always full.
Thank you very much Paul, we really appreciate your comments.
Nothing is too much trouble and the atmosphere is happy and visitors are treated with respect and made to feel welcome at all times.
I will always recommend to any future client.
Nothing is too much trouble and the atmosphere is happy and visitors are treated with respect and made to feel welcome at all times.
I will always recommend to any future client.
Thank you for your kind words.
Lovely care home, with fantastic staff - all very friendly and efficient. Taking very good care of my father who has dementia but is enjoying the environment and the many stimulating activities on offer here. Fantastic food served in a lovely dining room. Lovely clean rooms and a great deal of...
Lovely care home, with fantastic staff - all very friendly and efficient. Taking very good care of my father who has dementia but is enjoying the environment and the many stimulating activities on offer here. Fantastic food served in a lovely dining room. Lovely clean rooms and a great deal of personal attention. I would highly recommend this care home.
We really appreciate your kind words Caroline. Thank you.
Just to summarise the answer to the questions. Everything is as it should be. If it is not, bringing the subject to management attention brings immediate improvement.
Just to summarise the answer to the questions. Everything is as it should be. If it is not, bringing the subject to management attention brings immediate improvement.
Thank you.
Mother is staying here in respite care after breaking her lower femur. I have been hugely impressed by the caring concern shown by the staff, almost all of whom seem to be really committed to the cause and genuinely concerned about the patients' welfare. There is a good vibe, good spirit within the...
Mother is staying here in respite care after breaking her lower femur. I have been hugely impressed by the caring concern shown by the staff, almost all of whom seem to be really committed to the cause and genuinely concerned about the patients' welfare. There is a good vibe, good spirit within the home. Maybe the staffing in late evening could be increased - those on duty are heroic. Care is the primary objective.
Thank you very much for your kind words Geoff, we really appreciate it.
We had the very best of attention. The staff showed us the utmost kindness and courtesy. The lunch was excellent and superbly presented. I understood there was some Academy tuition as regards to preparation and baking and it was evident.
We had the very best of attention. The staff showed us the utmost kindness and courtesy. The lunch was excellent and superbly presented. I understood there was some Academy tuition as regards to preparation and baking and it was evident.
Thank you very much Michael for your kind words.
We found our friend dressed and clean at 10.00am. We have, in the past, attended activities with him and we thought they were excellent. The point about treating the residents with dignity, even for our friend who barely conscious most of the time. The staff are all very good on this point.
We found our friend dressed and clean at 10.00am. We have, in the past, attended activities with him and we thought they were excellent. The point about treating the residents with dignity, even for our friend who barely conscious most of the time. The staff are all very good on this point.
As a visitor, I have witnessed very high standards among staff, very helpful and caring towards residents, an ideal environment for residents.
As a visitor, I have witnessed very high standards among staff, very helpful and caring towards residents, an ideal environment for residents.
My friend's final weeks were spent in this excellent home. He was cared for to the highest standards in a very pleasant room. The atmosphere of the home was welcoming and pleasant and spotlessly clean.
The two head nurses were caring and highly competent, both being readily available in...
My friend's final weeks were spent in this excellent home. He was cared for to the highest standards in a very pleasant room. The atmosphere of the home was welcoming and pleasant and spotlessly clean.
The two head nurses were caring and highly competent, both being readily available in different circumstances.
The management of the home was first class and visitors were given every consideration.
My mother has settled in extremely well at Queens Court and seems perfectly happy here. She is well looked after, well-fed and enjoys the atmosphere and activities. Whenever I visit, I find her sitting in the communal area and she obviously benefits from contact with the other residents. The staff...
My mother has settled in extremely well at Queens Court and seems perfectly happy here. She is well looked after, well-fed and enjoys the atmosphere and activities. Whenever I visit, I find her sitting in the communal area and she obviously benefits from contact with the other residents. The staff are always very friendly and helpful.
Thank you for your review Sophie - We are glad your mum has settled so well at Queens Court.
I always think that it is not just one person who is the carer for the day looking after you but to the members of staff also. There is a routine and those foremost that keep my room clean and tidy. Importantly too, there are activities to join. So together with food nicely cooked and presented...
I always think that it is not just one person who is the carer for the day looking after you but to the members of staff also. There is a routine and those foremost that keep my room clean and tidy. Importantly too, there are activities to join. So together with food nicely cooked and presented must make for a care home to be recommended.
Thank you - It is great to see a review from an actual resident. We love having you at Queens Court!
Whenever I visit my Godmother, I get a warm welcome from the staff and tea or coffee and biscuits and cake arrive promptly. Now that my Godmother is unable to see clearly all the staff take this into account and are helpful. Occasionally the hot is not hot which is a shame and the food is very good.
Whenever I visit my Godmother, I get a warm welcome from the staff and tea or coffee and biscuits and cake arrive promptly. Now that my Godmother is unable to see clearly all the staff take this into account and are helpful. Occasionally the hot is not hot which is a shame and the food is very good.
Thank you for your review - it's always a pleasure to see you at Queens Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (6)
- 16 Oct 2026
Queens Court welcomed representatives from Barclays Wimbledon for a community event focused on financial wellbeing, budgeting and saving. Mrs Mehmoona and Mr John led an informative seminar attended by care...
- 06 Oct 2026
Queens Court Celebrates RoSPA Awards Success Queens Court, part of Barchester Healthcare, is proud to announce its continued success in the RoSPA Health and Safety Awards, receiving the RoSPA Healthcare...
- 05 Oct 2026
Macmillan Coffee Morning Raffle Winner Queens Court Wimbledon recently held a Macmillan Coffee Morning, which included a raffle to raise funds for Macmillan Cancer Support. The raffle winner is pictured...
- 30 Oct 2026Organiser: Barchester Queens Court Care Home
- 31 Oct 2026Organiser: Barchester Queens Court Care Home
- 08 Nov 2026Organiser: Barchester Queens Court Care Home
Awards / Recognitions (113)
- 25 Oct 2026Recipient: Barchester Queens Court Care Home
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 18 Sep 2026Recipient: Barchester Queens Court Care Home
Accreditations
There are no accreditations posted yet for Barchester Queens Court Care Home.
Meet the Team (15)

I joined Barchester Healthcare in 1998, following an early career in the NHS, where I discovered my passion for caring for older people. This passion...
I joined Barchester Healthcare in 1998, following an early career in the NHS, where I discovered my passion for caring for older people. This passion continues to inspire me every day, and I am committed to ensuring that older people receive compassionate, dignified and person-centred care. After qualifying as a Registered General Nurse (RGN), I continued to develop my knowledge and experience by completing a BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.
Together, my team and I are dedicated to helping every resident enjoy the best possible quality of life. We use evidence-based practices and take part in projects focusing on nutrition, non-pharmaceutical interventions and life story work. We also champion the Whole Home Approach Model, ensuring that care and wellbeing are at the heart of everything we do.
We are proud of the consistently positive reports and reviews we receive from the people who know us best. Queens Court is a warm, happy and welcoming home, and prospective residents and their families are always very welcome to visit us and experience it for themselves.

I am Radha, and I have been part of Queens Court since 1996. My journey began here as a Care Assistant, and throughout my career I have been given...
I am Radha, and I have been part of Queens Court since 1996. My journey began here as a Care Assistant, and throughout my career I have been given numerous opportunities to learn, develop and progress.
In 2015, I became a Care Practitioner. Queens Court recognised my capabilities and supported me in pursuing my dream of becoming a nurse. I graduated in 2019 and continued to develop my skills and experience within the home.
I am now proud to be the Deputy Manager at Queens Court, where I support the team in delivering high-quality, person-centred care to our residents.
I would like to thank Barchester Healthcare, Shaaron Caratella, our General Manager, and the Queens Court team for all their support throughout my career progression

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after...
I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia...
My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this...
I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing...
I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court,...
I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

I’m proud to be part of the Queens Court team. I qualified as the first Care Practitioner at Queens Court, supporting our nurses and helping to...
I’m proud to be part of the Queens Court team. I qualified as the first Care Practitioner at Queens Court, supporting our nurses and helping to provide high-quality, person-centred care for our residents.
I’m also the Training and Induction Champion and now work full-time as an Administration Assistant. You’ll find me at the front reception, where I’m often the first point of contact for residents, families, visitors and colleagues enjoy welcoming everyone to Queens Court, answering enquiries, providing information and helping to ensure the reception area is friendly, organised and welcoming. I’m always happy to offer support, direct people to the right place and assist with the day-to-day running of the home.

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of...
I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a...
I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.
As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of...
My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.
Using appropriate resources that fit our local environment.

I really enjoy my role as an Activity Coordinator, creating meaningful, person-centred activities that reflect each resident’s individual interests,...
I really enjoy my role as an Activity Coordinator, creating meaningful, person-centred activities that reflect each resident’s individual interests, abilities and preferences. I work closely with the Manager and the wider staff team to make sure everyone has the opportunity to take part in activities that bring enjoyment, encourage social interaction and support their wellbeing.
I always aim to make activities inclusive, enjoyable and tailored to the people we support, helping every resident feel valued, involved and connected.

Andy provides physiotherapy at Queens Court on Mondays and Thursdays. He is well loved by the residents, who always look forward to seeing him. His...
Andy provides physiotherapy at Queens Court on Mondays and Thursdays. He is well loved by the residents, who always look forward to seeing him. His warm, friendly nature and caring approach make everyone feel welcome and valued. Andy conducts both individual physiotherapy sessions and group classes to support residents’ mobility, strength and overall wellbeing

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She...
Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Queens Court Care Home to verify any information. View our terms and conditions. Barchester Queens Court Care Home has an Enhanced Service -what an Enhanced Service includes.