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Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
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All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)
Barchester Queens Court Care Home, London
Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)
Barchester Queens Court Care Home, London
The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)
Barchester Queens Court Care Home, London

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold...  

Care Provided by Barchester Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,200N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Shaaron Caratella(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (43)

Visiting

  • There are no restrictions on visiting

Parking

  • there is a car park.

Barchester Queens Court Care Home Reviews (222)

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9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.856) out of 10, based on 45 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 222 reviews.

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Showing 222 reviews matching selected criteria
Review from M S (Sister of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

My sister has been at Queens Court for several weeks now. She seems to be enjoying herself and she looks great. No complaints so far.

Reply from Lashea Wilson, Admin at Barchester Queens Court Care Home

Very for your kind words, we appreciate your comments.

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Review from Paul W (Son of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

Queens Court Care Home is a very well run care home with a friendly and extremely helpful staff that help my mum in whatever way is needed. The food is of a very high standard and the menu is rotated and varied throughout the week. The homes minibus is a great asset for residents taking regular trips and the social diary is always full.

Reply from Lashea Wilson, Admin at Barchester Queens Court Care Home

Thank you very much Paul, we really appreciate your comments.

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Review from Susan P (Wife of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience
I am very happy with the general staff and facilities provided at Queen's Court.
Nothing is too much trouble and the atmosphere is happy and visitors are treated with respect and made to feel welcome at all times.

I will always recommend to any future client.

Reply from Lashea Wilson, Admin at Barchester Queens Court Care Home

Thank you for your kind words.

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Review from Caroline S (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience

Lovely care home, with fantastic staff - all very friendly and efficient. Taking very good care of my father who has dementia but is enjoying the environment and the many stimulating activities on offer here. Fantastic food served in a lovely dining room. Lovely clean rooms and a great deal of personal attention. I would highly recommend this care home.

Reply from Lashea Wilson, Admin at Barchester Queens Court Care Home

We really appreciate your kind words Caroline. Thank you.

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Review from Michael (Brother of Resident) published on 3 July 2018 Submitted via Website
Overall Experience

Just to summarise the answer to the questions. Everything is as it should be. If it is not, bringing the subject to management attention brings immediate improvement.

Reply from Lashea Wilson, Admin at Barchester Queens Court Care Home

Thank you.

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Review from Geoff S (Son of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

Mother is staying here in respite care after breaking her lower femur. I have been hugely impressed by the caring concern shown by the staff, almost all of whom seem to be really committed to the cause and genuinely concerned about the patients' welfare. There is a good vibe, good spirit within the home. Maybe the staffing in late evening could be increased - those on duty are heroic. Care is the primary objective.

Reply from Lashea Wilson, Admin Assistant at Barchester Queens Court Care Home

Thank you very much for your kind words Geoff, we really appreciate it.

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Review from Michael M (Brother-in-law of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

We had the very best of attention. The staff showed us the utmost kindness and courtesy. The lunch was excellent and superbly presented. I understood there was some Academy tuition as regards to preparation and baking and it was evident.

Reply from Lashea Wilson, Admin at Barchester Queens Court Care Home

Thank you very much Michael for your kind words.

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Review from Hugh S (Friend of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

We found our friend dressed and clean at 10.00am. We have, in the past, attended activities with him and we thought they were excellent. The point about treating the residents with dignity, even for our friend who barely conscious most of the time. The staff are all very good on this point.

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Review from Alan C (Relative of Resident) published on 19 April 2018 Submitted via Postal Card
Overall Experience

As a visitor, I have witnessed very high standards among staff, very helpful and caring towards residents, an ideal environment for residents.

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Review from Robert B (Friend of Resident) published on 16 March 2018 Submitted via Postal Card
Overall Experience

My friend's final weeks were spent in this excellent home. He was cared for to the highest standards in a very pleasant room. The atmosphere of the home was welcoming and pleasant and spotlessly clean.

The two head nurses were caring and highly competent, both being readily available in different circumstances.

The management of the home was first class and visitors were given every consideration.

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Review from Sophie M (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

My mother has settled in extremely well at Queens Court and seems perfectly happy here. She is well looked after, well-fed and enjoys the atmosphere and activities. Whenever I visit, I find her sitting in the communal area and she obviously benefits from contact with the other residents. The staff are always very friendly and helpful.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you for your review Sophie - We are glad your mum has settled so well at Queens Court.

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Review from P W (Resident / Service User) published on 28 February 2018 Submitted via Postal Card
Overall Experience

I always think that it is not just one person who is the carer for the day looking after you but to the members of staff also. There is a routine and those foremost that keep my room clean and tidy. Importantly too, there are activities to join. So together with food nicely cooked and presented must make for a care home to be recommended.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you - It is great to see a review from an actual resident. We love having you at Queens Court!

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Review from S B (Goddaughter of Resident) published on 28 February 2018 Submitted via Postal Card
Overall Experience

Whenever I visit my Godmother, I get a warm welcome from the staff and tea or coffee and biscuits and cake arrive promptly. Now that my Godmother is unable to see clearly all the staff take this into account and are helpful. Occasionally the hot is not hot which is a shame and the food is very good.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you for your review - it's always a pleasure to see you at Queens Court.

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Review from M M (Friend of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience
I visit once every few weeks to share time with my good friend. Usually, I attend the music therapy day and join him for lunch. I always receive a warm welcome. The staff are friendly and now recognise me.
I also talk to them about my friend and they come across as friends and are attentive to his needs and difficulties.

In the summer it is nice to sit together in the garden. I always look forward to my visits and enjoy them.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you - we are glad you enjoy your visits to Queens Court.

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Review from John F (Son of Resident) published on 9 January 2018 Submitted via Website
Overall Experience

My mother has been at Queens Court for almost 18 months, and in that time her health has improved considerably, which must be largely attributable to the excellent care on offer. Almost without exception, the staff are friendly, patient and caring, and seem genuinely to enjoy their work. As a result, residents, for the most part, seem happy too. There's plenty going on during the day, and excellent food. My only criticism would be that some rooms are quite small, but there's not a lot the management can do about that.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you, John, for your review of Queens Court.

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Review from M C (Friend of Resident) published on 20 December 2017 Submitted via Postal Card
Overall Experience

As you can see I am extremely satisfied with all aspects of this care home, but in addition, I would like to add that the staff are all very friendly and helpful.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you for your kind review.

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Review from Fiona B (Niece of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience

As relatives of a former resident, who sadly passed away in February 2017, we were invited back to a memorial service in his memory, along with other residents' family members. It was very carefully planned with the main focus on happy memories. The home manager, priest, music therapist and volunteers all took part. We were impressed with the new refurbishments which had occurred in the past few months.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you for your kind words Fiona.

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Review from John B (Resident / Service User) published on 22 August 2017 Submitted via Postal Card
Overall Experience
The reception was welcoming and efficient in helping me settle into the room. Timetable and layout were fully explained. Faulty television was quickly replaced. The room is satisfactory but the en-suite is small for accommodating rollator.

Caring and catering staff are friendly and considerate at all times.

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Review from A N (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card
Overall Experience

A well-run care home where residents are treated with respect.

Reply from Peter Shevlin, Administrator at Barchester Queens Court Care Home

Thank you A N for such a kind review.

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Review from Elizabeth B (Wife of Resident) published on 1 June 2017 Submitted via Postal Card
Overall Experience
My husband benefitted greatly from Queens Court, after having had 12 weeks in hospital. He improved greatly after 2 days, walked unaided within the zimmer frame. The happy atmosphere created by the carers made such a difference and every helper showed care and empathy for each patient.
For every resident to go down to the dining room for lunch and supper makes them feel part of the group and gives a feeling of belonging.

Also, the various activities were uplifting, especially the music and art therapies.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind words - we are pleased to hear that your husband is continuing to get stronger every day.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (5)

News
  • 11 Jul 2026

    For the 5th time our CEO has been named winner in the Elderly Care Category. We are very proud that he has received this award for his exemplary leadership which...

  • 05 Jul 2026

    Please join us in wishing our wonderful resident, Luigia Gallinari, a very happy 103rd birthday! What an incredible milestone. Everyone at our home hopes your special day is filled with...

  • 05 Jul 2026

    Join us in congratulating Imane Nouifi on successfully completing her Lead Adult Care Level 3 qualification! Imane has been awarded an overall Merit, reflecting her hard work, dedication, and commitment...

Upcoming Events

Awards / Recognitions (108)

Accreditations

There are no accreditations posted yet for Barchester Queens Court Care Home.

Meet the Team (15)

Shaaron Caratella
Shaaron CaratellaJob Title:General ManagerJoined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.

The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.

Radha Squires
Radha SquiresJob Title:Deputy ManagerJoined: 1996
I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.

Fernando Castillo
Fernando CastilloJob Title:Senior NurseJoined: 2011

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

Anju Kumari
Anju KumariJob Title:Register General Nurse - Dementia ChampionJoined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

Brundha Palanivelu
Brundha PalaniveluJob Title:Head of Hotel ServicesJoined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

Gibum Kim
Gibum KimJob Title:Head ChefJoined: 2010

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

Rajindra (Kumar) Sewdatnarie
Rajindra (Kumar) SewdatnarieJob Title:Regional Support/Head of MaintenanceJoined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.

At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

Sajeesh Varghese
Sajeesh VargheseJob Title:Activities Co-ordinatorJoined: 2026

I am Sajeesh Cherian, and I am the Activities Coordinator for Life Enrichment at our care home. I am passionate about creating meaningful, enjoyable, and engaging experiences that enhance the well-being and quality of life of our residents. I believe that every day offers an opportunity to bring joy, purpose, and connection. Through a variety of activities, events, social gatherings, and person-centred programmes, I strive to support residents in maintaining their independence, interests, and sense of community.

Getting to know each resident as an individual is at the heart of what I do. By understanding their life stories, hobbies, preferences, and achievements, I can help create activities that are both enjoyable and meaningful. Whether it's arts and crafts, music sessions, gardening, reminiscence activities, outings, celebrations, or simply sharing a conversation and a smile, my goal is to ensure that every resident feels valued, included, and supported. I am proud to be part of a team dedicated to providing a warm, caring, and enriching environment where residents can continue to thrive and make wonderful memories. I look forward to getting to know residents and their families and helping create happy and fulfilling experiences for everyone.

Abbigail Garraway
Abbigail GarrawayJob Title:Admin AssistantJoined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.

Tisha Patel
Tisha PatelJob Title:ReceptionistJoined: 2023

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

Mo Omojafo
Mo OmojafoJob Title:Care Practitioner/Palliative ChampionJoined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

Samira Salih
Samira SalihJob Title:Care Practitioner/Speak Up ChampionJoined: 2014

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.

As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

Imane Noifi
Imane NoifiJob Title:Senior Care Assistant/Dignity ChampionJoined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.

Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.

Using appropriate resources that fit our local environment.

Andy Van-Blommestein
Andy Van-BlommesteinJob Title:BSC, MSC PhysioterapyJoined: 2022

Andy is loved by the residents. You can meet him in Queens Court on Mondays and Thursdays, and he conducts individual and group classes.

Deepa Haridas
Deepa HaridasJob Title:GP at Wimbledon Medical PracticeJoined: 2020

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.

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