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Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
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All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)
Barchester Queens Court Care Home, London
Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)
Barchester Queens Court Care Home, London
The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)
Barchester Queens Court Care Home, London

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold...  

Care Provided by Barchester Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,200N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Shaaron Caratella(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (43)

Visiting

  • There are no restrictions on visiting

Parking

  • there is a car park.

Barchester Queens Court Care Home Reviews (222)

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9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.856) out of 10, based on 45 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 222 reviews.

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Showing 222 reviews matching selected criteria
Review from Susan L (Daughter of Resident) published on 3 May 2017 Submitted via Postal Card
Overall Experience

I visit my mother twice a year. I live in California USA. Each visit I am so very impressed by the caring and helpful staff. The Manager is amazing and her compassion well appreciated. The facility always looks marvellous.

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Review from Michael P (Resident / Service User) published on 24 April 2017 Submitted via Postal Card
Overall Experience
I missed my wife very much, but I was made to feel comfortable and not too lonely, and cared for. I understand that occasionally I have to be away from her to give her a rest.

I really enjoyed the food. I spent most of my time sitting in the sun and enjoying the pretty garden. I do not think I took part in any activities, as I am not able to remember. My room was near the entrance so I was happy to be there and I did not feel isolated.

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Review from Bernard M (Nephew of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience
Very friendly welcome from staff.
Good service with tea.
Clean.

Excellent.

Reply from Amanda Wilsher, Admin Assistant at Barchester Queens Court Care Home

Thank you for your review.

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Review from Beryl H (Friend of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

I have found the care in Barchester Queens Court Care Home extremely good. The staff are always very pleasant and helpful. Residents are sometimes uncooperative but are still treated with patience and understanding. The food is really very good and is presented in an appetising way. Tea or coffee is offered to visitors whatever time they arrive.

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Review from K K (Friend of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

I've been coming in to visit my parent's friends for almost a year now. The home is always friendly and bright and they're really happy there. They go out on trips and even have birthday teas. They are very well looked after.

Reply from Amanda Wilsher, Receptionist at Barchester Queens Court Care Home

Thank you for your review of Queens Court. We are always pleased to have such reviews.

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Review from C R (Friend of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

The staff at Queens Court are always polite, helpful and friendly. The room is always clean and well presented. The food is excellent, especially during birthday events.

Reply from Amanda Wilsher, Receptionist at Barchester Queens Court Care Home

Thank you very much for your review.

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Review from David H (Friend of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

I have been visiting Barchester Queens Court for many years now to visit my friend and another resident, now sadly passed. I have always found the staff all very pleasant, helpful and always willing to go an extra mile for the person asking. The restaurant is always a pleasant experience with never a meal not liked. The whole atmosphere at Barchester Queens Court is always friendly, relaxed and enjoyable.

Reply from Amanda Wilsher, Receptionist at Barchester Queens Court Care Home
Thank you for your review.

We at Queens Court are very pleased to receive such high praise, especially for our Hospitality.

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Review from Angela W (Wife of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

My husband was transferred to Queens Court on 31st October 2016 having been in a home in Beckenham. I had heard of The Barchester Healthcare Group from my sister who's husband had been in a different branch. I am an ex-ward sister and I can not fault this home. The general manager has her finger on the pulse, with extremely high standards of care which passes down throughout the home. My Husband appears to have settled in well and I would certainly recommend this home.

Reply from Amanda Wilsher, Receptionist at Barchester Queens Court Care Home
Thank you for your review.

Queens Court is pleased that you are still in touch with us and thank you for your praise.

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Review from J W (Niece of Resident) published on 8 December 2016 Submitted via Postal Card
Overall Experience

Every time I visit my Aunt at Queens court I am always impressed by the staff who work there. They are all welcoming and friendly to me and very kind with my Aunt.

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Review from Teresa S (Friend of Resident) published on 5 October 2016 Submitted via Postal Card
Overall Experience

My dear friend became one of your residents in 2013 after ill health and dementia. I had been her hairdresser for many years. After my salon closed, I went to my friends home to carry on caring for her hair and nails. Barchester Queens Court Care Home kindly agreed I could continue and myself and my friends family wanted this as most of my friends family live overseas. Although my friend's dementia is getting worse, she is so well looked after and the staff care for her and all the residents as well, by always doing a lot of different activities and encouraged everyone who wants to join in. I visit many homes as all of my clients are elderly and Barchester Queens Court Care Home is by far the best.

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Review from Hilary Y (Daughter of Resident) published on 8 September 2016 Submitted via Postal Card
Overall Experience

My dad came to Queen's Court in April after about 3 months in a residential care home, it was clear he needed nursing care, which Queen's Court provides. I am writing this in late August. It has taken my father a long time to settle in, but the care is good. He has a self-contained room. As I write this, he is doubly-incontinent, and cannot walk without falling over. He has been very enthusiastic about the food from the start - which is elegantly served twice a day in the restaurant.

It has taken my father a long time to be able to join in group activities, but he seems increasingly able to do so with encouragement. The staff are kind and thoughtful, even on his not-so-well-behaved days. There is a regular programme of activities, and my father is encouraged to join in. Falls continue to occur, if he attempts to walk.

He was successfully assessed for continuing care. I visit my father twice a week.

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Review from Olivia H (Wife of Resident) published on 31 August 2016 Submitted via Postal Card
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My husband enjoyed his 2 weeks respite stay at Barchester Queens Court Care Home and was well looked after. I found the standard of care was high and the facilities were excellent. The staff were kind and patient when they took time to get to know my husband's ways. Of course, there are always a few things that don't quite work as well as at home, but from the first visit, everything went smoothly. The dining arrangements were extremely good and my husband enjoyed his meals very much. He also liked being out in the garden, which is small but nicely planted.

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Review from John H (Husband of Resident) published on 28 June 2016 Submitted via Postal Card
Overall Experience

Queen's Court is comfortable, well run and well staffed. The manager and all staff are friendly and helpful. Care seems to be very good. My wife who has been there for over 12 months says she is very pleased with the care she receives and she likes her room. The activities for residents seem to be many, well run and appropriate. Frankly I am very happy for my wife at Queen's Court.

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Review from Janet A (Regular Volunteer) published on 21 June 2016 Submitted via Postal Card
Overall Experience

My cousin was a resident from March 2010 until she died in April 2015. During that time I visited her at least once a week. Since then I have continued to visit and talk to the residents, play or do anything else I can to assist the staff. The staff are very caring and every one is treated with respect and dignity. Nothing is too much trouble for them I would not have any hesitation in recommending Queens Court to anyone.

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Review from Jane R (Daughter of Resident) published on 21 June 2016 Submitted via Postal Card
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My mother has lived at Barchester Queens Court since May 2011. Having suffered a severe stroke she has in fact improved in health since then, largely thanks to the excellent care provided her. Barchester Queens Court is very well run. The staff are always smart and helpful. Many activities are arranged for the residents. All efforts are made to entertain and stimulate them. The home is clean and bright. The meals are beautifully prepared and served.

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Review from Anne A (Cousin of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience

I have been impressed with the overall service and care offered to my cousin. The staff appear to be well trained and efficient, but more importantly they appear to have time to spend socially with residents. I am also extremely grateful to all the staff for care and friendship offered to me and to my cousins visitors.

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Review from Steven (Son of Resident) published on 16 June 2016 Submitted via Postal Card
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There is a homely feel to the nursing home and a modern design and layout, more reminiscent of an upmarket hotel.

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Review from David M (Son of Resident) published on 14 June 2016 Submitted via Website
Overall Experience

Warmly welcomed for my regular monthly visit, I arrived to find Mum being helped with her lunch, as expected. I waited for her in the garden, to which she was brought out when she had finished eating. The food was, as ever, of a very high standard. The garden was ideal for enjoying on a sunny, summer's day: raised beds at eye level, evidently well cared for, and surrounding trees that Mum commented favourably on, several times during the couple of hours that we sat there. A lot of care has clearly been put into the design and maintenance of the garden. Staff were attentive to us both, without being intrusive, throughout my stay (7 hours in all). Mum is steadily becoming more frail and the team have helpfully adapted her routine, to include earlier meals and a regular rest after lunch, which Mum clearly benefits from. During her rest, I was able to have a relaxed, open, informative and helpful discussion about Mum's current and future health and welfare with the manager.

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Review from Christine K (Daughter of Resident) published on 7 March 2016 Submitted via Postal Card
Overall Experience

My mother spent a month at the above care home. It was an emergency. Manager came to view my mother at the time living on her own (with a care plan through an agency), my mother was confused incontinent or able to take care of herself and a danger (throwing water over the toaster where the toast caught fire). Nothing but kindness and care throughout her stay at Queens Court wonderful. Mum at 95 this month health improved, gained weight, coherent in speech. Absolutely faultless.

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Review from Ivor L (Husband of Resident) published on 16 February 2016 Submitted via Postal Card
Overall Experience

My wife has been in Queens Court since Friday thirteenth September (sic!) 2015 when she was transferred from another hospital. She suffers from dementia (now in its sixth year) as well as incontinence. I have been very impressed with the care she has consistently and constantly been given during these six months.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (5)

News
  • 11 Jul 2026

    For the 5th time our CEO has been named winner in the Elderly Care Category. We are very proud that he has received this award for his exemplary leadership which...

  • 05 Jul 2026

    Please join us in wishing our wonderful resident, Luigia Gallinari, a very happy 103rd birthday! What an incredible milestone. Everyone at our home hopes your special day is filled with...

  • 05 Jul 2026

    Join us in congratulating Imane Nouifi on successfully completing her Lead Adult Care Level 3 qualification! Imane has been awarded an overall Merit, reflecting her hard work, dedication, and commitment...

Upcoming Events

Awards / Recognitions (108)

Accreditations

There are no accreditations posted yet for Barchester Queens Court Care Home.

Meet the Team (15)

Shaaron Caratella
Shaaron CaratellaJob Title:General ManagerJoined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.

The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.

Radha Squires
Radha SquiresJob Title:Deputy ManagerJoined: 1996
I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.

Fernando Castillo
Fernando CastilloJob Title:Senior NurseJoined: 2011

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

Anju Kumari
Anju KumariJob Title:Register General Nurse - Dementia ChampionJoined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

Brundha Palanivelu
Brundha PalaniveluJob Title:Head of Hotel ServicesJoined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

Gibum Kim
Gibum KimJob Title:Head ChefJoined: 2010

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

Rajindra (Kumar) Sewdatnarie
Rajindra (Kumar) SewdatnarieJob Title:Regional Support/Head of MaintenanceJoined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.

At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

Sajeesh Varghese
Sajeesh VargheseJob Title:Activities Co-ordinatorJoined: 2026

I am Sajeesh Cherian, and I am the Activities Coordinator for Life Enrichment at our care home. I am passionate about creating meaningful, enjoyable, and engaging experiences that enhance the well-being and quality of life of our residents. I believe that every day offers an opportunity to bring joy, purpose, and connection. Through a variety of activities, events, social gatherings, and person-centred programmes, I strive to support residents in maintaining their independence, interests, and sense of community.

Getting to know each resident as an individual is at the heart of what I do. By understanding their life stories, hobbies, preferences, and achievements, I can help create activities that are both enjoyable and meaningful. Whether it's arts and crafts, music sessions, gardening, reminiscence activities, outings, celebrations, or simply sharing a conversation and a smile, my goal is to ensure that every resident feels valued, included, and supported. I am proud to be part of a team dedicated to providing a warm, caring, and enriching environment where residents can continue to thrive and make wonderful memories. I look forward to getting to know residents and their families and helping create happy and fulfilling experiences for everyone.

Abbigail Garraway
Abbigail GarrawayJob Title:Admin AssistantJoined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.

Tisha Patel
Tisha PatelJob Title:ReceptionistJoined: 2023

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

Mo Omojafo
Mo OmojafoJob Title:Care Practitioner/Palliative ChampionJoined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

Samira Salih
Samira SalihJob Title:Care Practitioner/Speak Up ChampionJoined: 2014

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.

As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

Imane Noifi
Imane NoifiJob Title:Senior Care Assistant/Dignity ChampionJoined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.

Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.

Using appropriate resources that fit our local environment.

Andy Van-Blommestein
Andy Van-BlommesteinJob Title:BSC, MSC PhysioterapyJoined: 2022

Andy is loved by the residents. You can meet him in Queens Court on Mondays and Thursdays, and he conducts individual and group classes.

Deepa Haridas
Deepa HaridasJob Title:GP at Wimbledon Medical PracticeJoined: 2020

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.

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