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- Barchester Queens Court Care Home

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold...
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.
The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.
The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.
The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.
Queens Court also features extra services such as physiotherapy and a visiting beautician.
Care Provided by Barchester Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Queens Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Shaaron Caratella (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (43)
Visiting
- There are no restrictions on visiting
Parking
- there is a car park.
Barchester Queens Court Care Home Reviews (229)
Barchester Queens Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 46 reviews in the last 2 years.
Over all time Barchester Queens Court Care Home has 229 reviews.
I also talk to them about my friend and they come across as friends and are attentive to his...
I also talk to them about my friend and they come across as friends and are attentive to his needs and difficulties.
In the summer it is nice to sit together in the garden. I always look forward to my visits and enjoy them.
Thank you - we are glad you enjoy your visits to Queens Court.
My mother has been at Queens Court for almost 18 months, and in that time her health has improved considerably, which must be largely attributable to the excellent care on offer. Almost without exception, the staff are friendly, patient and caring, and seem genuinely to enjoy their work. As a...
My mother has been at Queens Court for almost 18 months, and in that time her health has improved considerably, which must be largely attributable to the excellent care on offer. Almost without exception, the staff are friendly, patient and caring, and seem genuinely to enjoy their work. As a result, residents, for the most part, seem happy too. There's plenty going on during the day, and excellent food. My only criticism would be that some rooms are quite small, but there's not a lot the management can do about that.
Thank you, John, for your review of Queens Court.
As you can see I am extremely satisfied with all aspects of this care home, but in addition, I would like to add that the staff are all very friendly and helpful.
As you can see I am extremely satisfied with all aspects of this care home, but in addition, I would like to add that the staff are all very friendly and helpful.
Thank you for your kind review.
As relatives of a former resident, who sadly passed away in February 2017, we were invited back to a memorial service in his memory, along with other residents' family members. It was very carefully planned with the main focus on happy memories. The home manager, priest, music therapist and...
As relatives of a former resident, who sadly passed away in February 2017, we were invited back to a memorial service in his memory, along with other residents' family members. It was very carefully planned with the main focus on happy memories. The home manager, priest, music therapist and volunteers all took part. We were impressed with the new refurbishments which had occurred in the past few months.
Thank you for your kind words Fiona.
Caring and catering staff are friendly and considerate at...
Caring and catering staff are friendly and considerate at all times.
A well-run care home where residents are treated with respect.
A well-run care home where residents are treated with respect.
Thank you A N for such a kind review.
For every...
For every resident to go down to the dining room for lunch and supper makes them feel part of the group and gives a feeling of belonging.
Also, the various activities were uplifting, especially the music and art therapies.
Thank you for your kind words - we are pleased to hear that your husband is continuing to get stronger every day.
I visit my mother twice a year. I live in California USA. Each visit I am so very impressed by the caring and helpful staff. The Manager is amazing and her compassion well appreciated. The facility always looks marvellous.
I visit my mother twice a year. I live in California USA. Each visit I am so very impressed by the caring and helpful staff. The Manager is amazing and her compassion well appreciated. The facility always looks marvellous.
I really enjoyed the food. I spent most of my time sitting in the sun and enjoying the pretty garden. I do not think I...
I really enjoyed the food. I spent most of my time sitting in the sun and enjoying the pretty garden. I do not think I took part in any activities, as I am not able to remember. My room was near the entrance so I was happy to be there and I did not feel isolated.
Good service with tea.
Clean.
Excellent.
Good service with tea.
Clean.
Excellent.
Thank you for your review.
I have found the care in Barchester Queens Court Care Home extremely good. The staff are always very pleasant and helpful. Residents are sometimes uncooperative but are still treated with patience and understanding. The food is really very good and is presented in an appetising way. Tea or coffee...
I have found the care in Barchester Queens Court Care Home extremely good. The staff are always very pleasant and helpful. Residents are sometimes uncooperative but are still treated with patience and understanding. The food is really very good and is presented in an appetising way. Tea or coffee is offered to visitors whatever time they arrive.
I've been coming in to visit my parent's friends for almost a year now. The home is always friendly and bright and they're really happy there. They go out on trips and even have birthday teas. They are very well looked after.
I've been coming in to visit my parent's friends for almost a year now. The home is always friendly and bright and they're really happy there. They go out on trips and even have birthday teas. They are very well looked after.
Thank you for your review of Queens Court. We are always pleased to have such reviews.
The staff at Queens Court are always polite, helpful and friendly. The room is always clean and well presented. The food is excellent, especially during birthday events.
The staff at Queens Court are always polite, helpful and friendly. The room is always clean and well presented. The food is excellent, especially during birthday events.
Thank you very much for your review.
I have been visiting Barchester Queens Court for many years now to visit my friend and another resident, now sadly passed. I have always found the staff all very pleasant, helpful and always willing to go an extra mile for the person asking. The restaurant is always a pleasant experience with never...
I have been visiting Barchester Queens Court for many years now to visit my friend and another resident, now sadly passed. I have always found the staff all very pleasant, helpful and always willing to go an extra mile for the person asking. The restaurant is always a pleasant experience with never a meal not liked. The whole atmosphere at Barchester Queens Court is always friendly, relaxed and enjoyable.
We at Queens Court are very pleased to receive such high praise, especially for our Hospitality.
My husband was transferred to Queens Court on 31st October 2016 having been in a home in Beckenham. I had heard of The Barchester Healthcare Group from my sister who's husband had been in a different branch. I am an ex-ward sister and I can not fault this home. The general manager has her finger on...
My husband was transferred to Queens Court on 31st October 2016 having been in a home in Beckenham. I had heard of The Barchester Healthcare Group from my sister who's husband had been in a different branch. I am an ex-ward sister and I can not fault this home. The general manager has her finger on the pulse, with extremely high standards of care which passes down throughout the home. My Husband appears to have settled in well and I would certainly recommend this home.
Queens Court is pleased that you are still in touch with us and thank you for your praise.
Every time I visit my Aunt at Queens court I am always impressed by the staff who work there. They are all welcoming and friendly to me and very kind with my Aunt.
Every time I visit my Aunt at Queens court I am always impressed by the staff who work there. They are all welcoming and friendly to me and very kind with my Aunt.
My dear friend became one of your residents in 2013 after ill health and dementia. I had been her hairdresser for many years. After my salon closed, I went to my friends home to carry on caring for her hair and nails. Barchester Queens Court Care Home kindly agreed I could continue and myself and...
My dear friend became one of your residents in 2013 after ill health and dementia. I had been her hairdresser for many years. After my salon closed, I went to my friends home to carry on caring for her hair and nails. Barchester Queens Court Care Home kindly agreed I could continue and myself and my friends family wanted this as most of my friends family live overseas. Although my friend's dementia is getting worse, she is so well looked after and the staff care for her and all the residents as well, by always doing a lot of different activities and encouraged everyone who wants to join in. I visit many homes as all of my clients are elderly and Barchester Queens Court Care Home is by far the best.
My dad came to Queen's Court in April after about 3 months in a residential care home, it was clear he needed nursing care, which Queen's Court provides. I am writing this in late August. It has taken my father a long time to settle in, but the care is good. He has a self-contained room. As I write...
My dad came to Queen's Court in April after about 3 months in a residential care home, it was clear he needed nursing care, which Queen's Court provides. I am writing this in late August. It has taken my father a long time to settle in, but the care is good. He has a self-contained room. As I write this, he is doubly-incontinent, and cannot walk without falling over. He has been very enthusiastic about the food from the start - which is elegantly served twice a day in the restaurant.
It has taken my father a long time to be able to join in group activities, but he seems increasingly able to do so with encouragement. The staff are kind and thoughtful, even on his not-so-well-behaved days. There is a regular programme of activities, and my father is encouraged to join in. Falls continue to occur, if he attempts to walk.He was successfully assessed for continuing care. I visit my father twice a week.
My husband enjoyed his 2 weeks respite stay at Barchester Queens Court Care Home and was well looked after. I found the standard of care was high and the facilities were excellent. The staff were kind and patient when they took time to get to know my husband's ways. Of course, there are always a...
My husband enjoyed his 2 weeks respite stay at Barchester Queens Court Care Home and was well looked after. I found the standard of care was high and the facilities were excellent. The staff were kind and patient when they took time to get to know my husband's ways. Of course, there are always a few things that don't quite work as well as at home, but from the first visit, everything went smoothly. The dining arrangements were extremely good and my husband enjoyed his meals very much. He also liked being out in the garden, which is small but nicely planted.
Queen's Court is comfortable, well run and well staffed. The manager and all staff are friendly and helpful. Care seems to be very good. My wife who has been there for over 12 months says she is very pleased with the care she receives and she likes her room. The activities for residents seem to be...
Queen's Court is comfortable, well run and well staffed. The manager and all staff are friendly and helpful. Care seems to be very good. My wife who has been there for over 12 months says she is very pleased with the care she receives and she likes her room. The activities for residents seem to be many, well run and appropriate. Frankly I am very happy for my wife at Queen's Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (6)
- 16 Oct 2026
Queens Court welcomed representatives from Barclays Wimbledon for a community event focused on financial wellbeing, budgeting and saving. Mrs Mehmoona and Mr John led an informative seminar attended by care...
- 06 Oct 2026
Queens Court Celebrates RoSPA Awards Success Queens Court, part of Barchester Healthcare, is proud to announce its continued success in the RoSPA Health and Safety Awards, receiving the RoSPA Healthcare...
- 05 Oct 2026
Macmillan Coffee Morning Raffle Winner Queens Court Wimbledon recently held a Macmillan Coffee Morning, which included a raffle to raise funds for Macmillan Cancer Support. The raffle winner is pictured...
- 30 Oct 2026Organiser: Barchester Queens Court Care Home
- 31 Oct 2026Organiser: Barchester Queens Court Care Home
- 08 Nov 2026Organiser: Barchester Queens Court Care Home
Awards / Recognitions (113)
- 25 Oct 2026Recipient: Barchester Queens Court Care Home
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 18 Sep 2026Recipient: Barchester Queens Court Care Home
Accreditations
There are no accreditations posted yet for Barchester Queens Court Care Home.
Meet the Team (15)

I joined Barchester Healthcare in 1998, following an early career in the NHS, where I discovered my passion for caring for older people. This passion...
I joined Barchester Healthcare in 1998, following an early career in the NHS, where I discovered my passion for caring for older people. This passion continues to inspire me every day, and I am committed to ensuring that older people receive compassionate, dignified and person-centred care. After qualifying as a Registered General Nurse (RGN), I continued to develop my knowledge and experience by completing a BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.
Together, my team and I are dedicated to helping every resident enjoy the best possible quality of life. We use evidence-based practices and take part in projects focusing on nutrition, non-pharmaceutical interventions and life story work. We also champion the Whole Home Approach Model, ensuring that care and wellbeing are at the heart of everything we do.
We are proud of the consistently positive reports and reviews we receive from the people who know us best. Queens Court is a warm, happy and welcoming home, and prospective residents and their families are always very welcome to visit us and experience it for themselves.

I am Radha, and I have been part of Queens Court since 1996. My journey began here as a Care Assistant, and throughout my career I have been given...
I am Radha, and I have been part of Queens Court since 1996. My journey began here as a Care Assistant, and throughout my career I have been given numerous opportunities to learn, develop and progress.
In 2015, I became a Care Practitioner. Queens Court recognised my capabilities and supported me in pursuing my dream of becoming a nurse. I graduated in 2019 and continued to develop my skills and experience within the home.
I am now proud to be the Deputy Manager at Queens Court, where I support the team in delivering high-quality, person-centred care to our residents.
I would like to thank Barchester Healthcare, Shaaron Caratella, our General Manager, and the Queens Court team for all their support throughout my career progression

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after...
I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia...
My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this...
I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing...
I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court,...
I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

I’m proud to be part of the Queens Court team. I qualified as the first Care Practitioner at Queens Court, supporting our nurses and helping to...
I’m proud to be part of the Queens Court team. I qualified as the first Care Practitioner at Queens Court, supporting our nurses and helping to provide high-quality, person-centred care for our residents.
I’m also the Training and Induction Champion and now work full-time as an Administration Assistant. You’ll find me at the front reception, where I’m often the first point of contact for residents, families, visitors and colleagues enjoy welcoming everyone to Queens Court, answering enquiries, providing information and helping to ensure the reception area is friendly, organised and welcoming. I’m always happy to offer support, direct people to the right place and assist with the day-to-day running of the home.

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of...
I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a...
I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.
As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of...
My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.
Using appropriate resources that fit our local environment.

I really enjoy my role as an Activity Coordinator, creating meaningful, person-centred activities that reflect each resident’s individual interests,...
I really enjoy my role as an Activity Coordinator, creating meaningful, person-centred activities that reflect each resident’s individual interests, abilities and preferences. I work closely with the Manager and the wider staff team to make sure everyone has the opportunity to take part in activities that bring enjoyment, encourage social interaction and support their wellbeing.
I always aim to make activities inclusive, enjoyable and tailored to the people we support, helping every resident feel valued, involved and connected.

Andy provides physiotherapy at Queens Court on Mondays and Thursdays. He is well loved by the residents, who always look forward to seeing him. His...
Andy provides physiotherapy at Queens Court on Mondays and Thursdays. He is well loved by the residents, who always look forward to seeing him. His warm, friendly nature and caring approach make everyone feel welcome and valued. Andy conducts both individual physiotherapy sessions and group classes to support residents’ mobility, strength and overall wellbeing

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She...
Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Queens Court Care Home to verify any information. View our terms and conditions. Barchester Queens Court Care Home has an Enhanced Service -what an Enhanced Service includes.