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- Barchester Queens Court Care Home

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold...
Care Provided by Barchester Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Queens Court Care Home for full pricing details and T&Cs.
Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Shaaron Caratella(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (43)
Visiting
- There are no restrictions on visiting
Parking
- there is a car park.
Barchester Queens Court Care Home Reviews (222)
Barchester Queens Court Care Home has a Review Score of 9.9 (9.856) out of 10, based on 45 reviews in the last 2 years.
Over all time Barchester Queens Court Care Home has 222 reviews.
I live in Melbourne so it was imperative for my own health and well-being to find a home that could offer my father impeccable care, support, valued respect, integrity, individuality and compassion.
I transferred my father, a prolific artist and previous head of art department, to Queens Court in May 2023. There he was always well cared for, kempt and clean-shaven (something that was very important to him). His meals were appetising and wholesome and he was offered stimulation and connection.
The managers are approachable and compassionate with high standards which filter throughout the home and the staff are respectful, caring and friendly.
I am eternally grateful for the communication and care he received during his final year at Queens Court. The dignity and patience that was shown made such a world of difference to his final days.
Thank you team Queens Court.
Thank you very much for your very kind review. I remember when we first met, I remember how hard it was for you to see your beloved father in the previous home. We admired your decision to transfer your father to our home. He became an integral part of our home in the time that he was with us and...
I was impressed and volunteered to provide some community entertainment for the residents.
All the staff are happy, caring, intelligent and skilled, managed by a very competent manager.
The atmosphere is excellent for the residents who are very contented and well looked after.
Special efforts are made for entertainment and outings for the residents by a great team of entertainment staff.
There are three professional chefs who cook all the excellent meals, cakes and biscuits from scratch!
Thank you for such lovely feedback. Queens Court team love what we do and pride ourselves on doing the best in everything so that residents, friends, family and visitors feel welcomed and cared for.
Today I visited my sister-in-law and I was very impressed by the calm, happy atmosphere. All members of the staff were friendly, helpful and I could see how involved with the residents they were. The building is light, airy and the rooms are comfortable and well-furnished. I was very impressed by my experience and felt very grateful to all who help to make my friend so comfortable. Thanks to all.
Thank you for your lovely feedback, everyone at Queens Court makes it a priority to ensure all of our residents, family, friends and guests are made to feel at home.
My expereince is wholly positive. Delightful, friendly and helpful staff. We last in the garden in the sunshine for my visit, and I look forward very much to coming back.
Thank you for your review. It is amazing for us to be complimented for doing the things we enjoy. I will share your comments with the team.
Every time I go to Queens Court, I see the fantastic care and kindness given by the staff to keep my brother in the best health possible. I highly recommend Queens Court.
Thank you for your kind feedback, we at Queens Court love to hear that our residents, family and friends are happy and feel secure in the knowledge that your loved ones are being looked after with care and respect. It's a team effort, and we love what we do!
The home has a welcoming and calm atmosphere. The staff are attentive and genuinely caring. As a visitor, I appreciate the excellent homemade cakes and biscuits.
Thank you for your review, James. We are very happy to see how much you all appreciate what we offer at Queens Court. Your mother-in-law has settled in well and enjoys our calm atmosphere. I will share your kind comments with the team.
I cannot thank the staff at Barchester Queens Court Care Home enough for the wonderful welcome and care they have given my mother, who recently moved in. Managers, nurses, carers, the reception and activities teams, maintenance, cleaning and kitchen staff all contribute to the uplifting atmosphere for residents and visitors. It is an exceptionally well-run and high-quality home.
Thank you for your very kind review. It is never easy to move a loved one into a care home so we are always very heartened when we see and hear the transition is made easier by something we have done. Your mother has settled well and it is nice to see her response to us when we attend to or visit...
My friend has been at Barchester Queens Court Care Home for several years, I visit her regularly every week and I am impressed by how great it is. The staff are great, always smiling and helpful.
Dear Christopher, thank you for your complimentary review. You have visited your friend over the years and we are proud that you noticed the consistency in the care from our dedicated team. Of course, your friend is very used to us and enjoys all the activities we provide on our social programme.
We thoroughly recommend and thank the whole team for their kind care of my mother who is very happy there. The staff are thoughtful and patient. The facilities are outstanding. The overall standard is commendable.
Dear Dimitry, thank you for your very kind review. We really enjoy having your mother here and you know she enjoys being near to where you live but also our activities. She is the honorary chair of the garden club and she has really come into her own at this time of the year.
I highly recommend.
Hello, thank you for your kind review. Your friend was our neighbour for years and it was her wish to be here. We are so pleased that we could make it happen.
I've just been to the home for the final time and it was lovely to be able to say my goodbyes and give my thanks to them personally. I'm sure my neighbour would not have stayed with us for so long in such deteriorating health if his care had not been so good. The staff were so focused on the clients/ patients making them comfortable and keeping them safe.
This is the third home I'd seen and the best of the bunch.
What a lovely review, thank you. It was our privilege to care for such a nice gentleman at this time of life. He was so interesting and on his good days he enjoyed what Queens Court had to offer. It was sad to say goodbye to you all but I will share your lovely compliments with the staff. Thank you once again.
Very friendly, all the staff check you are okay or need anything. Polite. Friend is well cared for and has a lovely, bright room.
Thank you for your review. It is always very good to hear the staff being praised. We celebrated carers week last week and it was lovely to share your compliment with them.
I very rarely give "full excellence" but Barchester Queens Court Care Home well deserves such a category. The good care that is being given to my dear godmother is clearly evident. Her room remains tidy, personal and individual space, which I'm sure is what partly keeps her going. She was in fine form when I saw her and engaging as best she was able and the staff were as superb as always and so good with her - keeping her appearances up to her usual, immaculate standards. Thank you all so very much for all of your very hard and devoted work in making this all possible and for keeping the standards and attention to detail as high as they clearly are!
It is really a pleasure to receive this review, thank you. This is a special week - the start of Carers Week and how better can we start it than with a review like this? We are enjoying having your godmother here and see how she has settled in. I will share your comments with the staff.
The first room had a fault with the radiator (it wouldn't turn off) but the team moved Mum so the problem was quickly resolved.
The food is excellent. Thank you.
You are right - The radiator would not turn off, however, we rectified this very quickly. Your mother has now returned home but we are pleased to say that she is on our repeat respite bookings. Thank you for this review.
I was impressed by the standard of decor.
Thank you for your kind review. I was told by your friend that she was enjoying her stay. It is so good for the team to know that. Thank you once again, your visit was very helpful to her.
Barchester Queens Court Care Home is fantastic. The team do a wonderful job looking after my aunt in the best way possible. I highly recommend Queens Court Care Home.
I am the sister of a resident and I am visiting her every week and also having lunch with her. It makes me very happy to come and spend time and excellent hospitality and care. Staff are very friendly with smiles always.
My mother-in-law was a resident for seven years. During that time, she had a wonderful quality of life at Barchester Queens Court Care Home. Every member of staff was so kind and friendly, nothing was too much trouble. It was like living in a five-star hotel. There were many activities to occupy her. The food was exceptional, both in quality and presentation. All residents are treated with so much dignity and respect. The staff are absolutely wonderful and standards are maintained at an exceptionally high level.
If one was looking for an example of excellence in care homes, one wouldn't need to look any further than Queen's Court Care Home. Visiting my brother there is always a pleasure. It is wonderful to see him so well cared for and to see him so happy. Thank you!
I visited Queens Court Care Home for the first time in February 2024. I visited with another friend. We were greeted warmly on arrival and my earlier telephone conversations were remembered. We found out mutual friend, who is a resident, very well cared for. Her room was clean and bright - as is the whole of the home.
Thank you very much for your very kind review. Visits are so important and as you can see we encourage friends and family to make regular social visits. This engagement makes a big difference to one's quality of life as your friend can confirm.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (5)
- 11 Jul 2026
For the 5th time our CEO has been named winner in the Elderly Care Category. We are very proud that he has received this award for his exemplary leadership which...
- 05 Jul 2026
Please join us in wishing our wonderful resident, Luigia Gallinari, a very happy 103rd birthday! What an incredible milestone. Everyone at our home hopes your special day is filled with...
- 05 Jul 2026
Join us in congratulating Imane Nouifi on successfully completing her Lead Adult Care Level 3 qualification! Imane has been awarded an overall Merit, reflecting her hard work, dedication, and commitment...
- 31 Jul 2026Organiser: Barchester Queens Court Care Home
- 22 Aug 2026Organiser: Barchester Queens Court Care Home
- 26 Aug 2026Organiser: Barchester Queens Court Care Home
Awards / Recognitions (108)
- 15 Jul 2026Recipient: Barchester Queens Court Care Home
- 26 Jun 2026Recipient: Barchester Queens Court Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Queens Court Care Home.
Meet the Team (15)

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.
The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

I am Sajeesh Cherian, and I am the Activities Coordinator for Life Enrichment at our care home. I am passionate about creating meaningful, enjoyable, and engaging experiences that enhance the well-being and quality of life of our residents. I believe that every day offers an opportunity to bring joy, purpose, and connection. Through a variety of activities, events, social gatherings, and person-centred programmes, I strive to support residents in maintaining their independence, interests, and sense of community.
Getting to know each resident as an individual is at the heart of what I do. By understanding their life stories, hobbies, preferences, and achievements, I can help create activities that are both enjoyable and meaningful. Whether it's arts and crafts, music sessions, gardening, reminiscence activities, outings, celebrations, or simply sharing a conversation and a smile, my goal is to ensure that every resident feels valued, included, and supported. I am proud to be part of a team dedicated to providing a warm, caring, and enriching environment where residents can continue to thrive and make wonderful memories. I look forward to getting to know residents and their families and helping create happy and fulfilling experiences for everyone.

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.
As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.
Using appropriate resources that fit our local environment.

Andy is loved by the residents. You can meet him in Queens Court on Mondays and Thursdays, and he conducts individual and group classes.

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Queens Court Care Home to verify any information. View our terms and conditions. Barchester Queens Court Care Home has an Enhanced Service -more info.