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Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
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All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)
Barchester Queens Court Care Home, London
Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)
Barchester Queens Court Care Home, London
The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)
Barchester Queens Court Care Home, London

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold...  

Care Provided by Barchester Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,200N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Shaaron Caratella(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (43)

Visiting

  • There are no restrictions on visiting

Parking

  • there is a car park.

Barchester Queens Court Care Home Reviews (222)

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9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.856) out of 10, based on 45 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 222 reviews.

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Showing 222 reviews matching selected criteria
Review from S S (Friend of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

Wimbledon Queens Road has always been extremely warm and welcoming. The care and attention to the residents is exceptional. When visiting around meal times, the meals are always delicious, nutritious and appetising. Wonderful and exceptional care home.

Reply from Shaaron Caratella, Admin at Barchester Queens Court Care Home

Thank you for taking the time to review us - the team will be happy to hear these comments.

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Review from S P (Cousin of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience
Very friendly and helpful staff.
Lovely accommodation and tasty lunch.

My cousin is very well cared for.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your kind review. It is so nice to be appreciated. It is very good for us to see your cousin thriving at Queens Court. I will definitely share your comments with the staff.

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Review from E F (Friend of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience
Every time I have visited, I have encountered quality care, politeness and attention to detail for residents.

The staff are gentle, kind and welcoming to visitors too.

Reply from Shaaron Caratella, Admin at Barchester Queens Court Care Home

It is most kind of you to take the time to review us. We are delighted to hear that you are happy with your visit. Thank you - I will share your comments with the staff.

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Review from P T (Friend of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience

I have been visiting a close friend for nearly three years now. Sadly, she has recently passed away and if it had to be, I couldn't have wished for a better place in which she should spend her final days. Throughout her time there, she was treated with respect, care and love and helped to cope with her gradual decline into the nightmare of dementia. Friends and family were treated, always, with warmth and security and made to feel a part of the wonderful world of Queen's Court.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

You have been a regular visitor to your friend. We looked forward to your visits because you had a long friendship with her. These visits were precious to her and without fail you were a familiar part of her life in the time she was at Queens Court. Thank you for your kind comments, which I will share with the team. I hope that we will continue to see you here.

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Review from Susie D (Daughter of Resident) published on 3 August 2023 Submitted via Website
Overall Experience

I am extremely happy to have my mother residing at Barchester Queens Court. The decision was made after witnessing their loving and compassionate care during her respite stay. I am always greeted by the warm and friendly staff and this continues throughout the attention to Mum’s care, comfort, and wellbeing. It’s always reassuring and wonderful to see Mum participating in the numerous activities and socialising happily. The environment is extremely clean, comfortable, and well maintained. It is always a pleasure to visit Mum and leave knowing she’s at ‘home’. I am extremely happy and confident that Mum receives exceptional care at all times from the wonderful and caring team at Queens Court.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very complimentary review. We appreciate the time that you and your sisters take to let us know that you are happy with the care we provide. We know that it took a lot for you to make this difficult decision and we are happy to know that you feel that it was the right one. I will share your compliments with the staff. Thank you.

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Review from C N (Husband of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

This is a lovely, friendly and caring place. It has been a very welcome break for my wife who needed respite care. The atmosphere is very supportive and everything is well organised.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you, it was a pleasure to see how much your wife improved during her respite stay. As you say she benefited from this stay but so did we as we observed her progress. Thank you for your kind review.

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Review from Marilyn S (Daughter of Resident) published on 11 April 2023 Submitted via Postal Card
Overall Experience

My mother who is 99, has led a fully independent life, cooking each day and brilliantly caring for herself. Sadly, having a fall has completely changed her whole situation. Queens Court staff have shown great patience in settling Mum in. All staff, whatever their employment is an absolute credit to the home. They are all wonderful and a delight to know.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. We appreciated that this was a difficult time for you all and to hear that you are happy is a great accolade for us. Your mother is doing well and is beginning to enjoy her new home. I will definitely share your comments with the team but I know that you have told them yourself. Thank you.

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Review from Katie C (Sister-in-law of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

We are delighted with the level of care and warmth shown to our family member. He is very happy here. We were really impressed by the quality of facilities and care. Very welcoming staff.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for this very kind review of Queens Court Care Home. It was so nice to meet with you and hear these comments in person. The team are delighted to receive such a lovely compliment and needless to say we look forward to your next visit.

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Review from Valerie O (Wife of Resident) published on 14 December 2022 Submitted via Website
Overall Experience

My husband had a respite stay and was initially anxious about being away from home. However, he soon settled in and enjoyed the professionalism of the staff and the wonderful meals. Many thanks to Barchester Queens Court Care Home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Dear Valerie,

Thank you for your very complimentary review. We appreciate that staying in care can be difficult even though it is for respite care. I am pleased that your husband gave us the chance to prove ourselves. Your review will help to reassure others who are in your position.

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Review from Deepa S (Friend of Resident) published on 2 December 2022 Submitted via Website
Overall Experience

This home has a very pleasant atmosphere and the residents seem settled and happy. The staff and manager were welcoming and helpful in terms of answering questions and providing information about the home. I would heartily recommend this facility.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review D S. It is always nice to hear how others view our home. We appreciate your compliments, and I will share them with the team.

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Review from Roma S (Friend of Resident) published on 1 December 2022 Submitted via Website
Overall Experience

I was really impressed with the cleanliness and warmth of this home. My friend is very happy and at home here. We are very thankful to the Administrator and staff for the amazing service they provide daily. Very happy this home was chosen for my friend and would highly recommend.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Dear Roma

Thank you for your very kind review. These are difficult times and good reviews are always reassuring to families who are looking for care for their loved one. We are so pleased that you enjoyed your visit. I will share your comments with the staff. Thank you.

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Review from Mala S (Friend of Resident) published on 1 December 2022 Submitted via Website
Overall Experience

I visited Barchester Queens Court Care Home and found this home to be one of the most welcoming homes. The manager and staff are very helpful and willing to answer any questions. Whenever I visit, I am always offered freshly baked goods with coffee and tea. I highly recommend this home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Dear Mala

It is so kind of you to compliment us. We are proud to work at Queens Court and it is always nice to receive good reviews. We really want the residents, relatives and staff to have a good experience. I will share your review with the team. Thank you.

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Review from Alison G (Respite Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

I came to Queens Court Care Home post-operatively, in great pain and with limited mobility. The staff were patient, caring and attentive as I could not get in or out of bed unaided, which meant they had to attend several times through the night. Most of all I noticed how they dealt with the old and most infirm with cheerfulness and what seemed to me, genuine love and compassion. I concluded that many care workers must have a genuine calling to this type of work. A good range of activities was provided and staff made great efforts to encourage all to attend. Food was excellent and beautifully served both in the dining room and individual rooms. I would have no hesitation in recommending Queens Court Care Home as a place for much-loved elderly relatives.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Dear Alison,

It is so kind of you to write this very positive review. It was difficult to manage a straightforward recovery when you had so much pain, but we worked together, and you went home within your planned time. Well done to you too. Thank you for mentioning the night staff as well as the day staff. Your comments are most appreciated.

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Review from Pamela G (Wife of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

From the first visit until my husband's return home, I was impressed with the professionalism and caring attitude of all staff towards my husband, but also towards the whole family. Queens Court Care Home staff, in their entirety, made a difficult separation as easy as possible and gave us all peace of mind in the knowledge that he was well cared for. I am forever grateful and would not hesitate to use the home again, and also highly recommend it to others.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Dear Pamela,

We are pleased that we were able to be of assistance to you and your husband during this time. The team at Queens Court are proud to hear how positive your experience was. We look forward to seeing your husband again should the need occur in the future. Thank you for taking the time to write this review.

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Review from Lisa B (Daughter-in-law of Resident) published on 7 November 2022 Submitted via Postal Card
Overall Experience

This was such a hard thing to do, putting my mother-in-law into respite for 3 weeks so we could go on a much-needed holiday. We were told of Barchester Queens Court Care Home and decided to have a look. We were very impressed with what we saw so we decided this was the place. While we were away, our daughter and mum visited and were very happy with the care that was being given, also while on holiday we were sent updates on my mother-in-law.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Dear Lisa,

Thank you for your very kind review. It is so nice to be complimented especially when we know how hard it was for you to take your holiday. We look forward to seeing you at one of our Christmas events.

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Review from Bridget D (Resident / Service User) published on 27 October 2022 Submitted via Postal Card
Overall Experience
To the manager and her wonderful staff - the kindness and attention from the staff is unbelievable. It was a first-class to be here.
To the chef - for the wonderful food, he is a magic man for everybody.

This goes to the long short end and all everyone under this roof.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

What a lovely review. This is great news for the staff and we look forward to seeing you over Christmas.

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Review from E L (Daughter of Resident) published on 11 October 2022 Submitted via Website
Overall Experience

My father really enjoyed his two-week respite break. He was very happy with the standard of care he received and the kindness shown to him by all the staff. The activities were a highlight for him - he particularly enjoyed the art therapy sessions and the trips in the minibus to local parks. Thank you to everyone at Queens Court.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

We are so pleased to hear that your father enjoyed his stay with us. We have been hoping that he would enjoy these activities, and it is great to hear that he did. I hope that he spends more time with us on his next stay. I will share your comments with the staff. Thank you.

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Review from Y B (Wife of Resident) published on 7 September 2022 Submitted via Postal Card
Overall Experience

Queens Court is a very special place, it is calm and peaceful and looks after the residents in a very professional but caring manner. The staff are very helpful and friendly. They work very hard but are always happy and really care for the residents.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Hello Y B

Thank you for your very kind review. It is very good for us to know that you are happy with the care we give your husband. I will share your comments with the team.

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Review from K G (Son of Resident) published on 29 August 2022 Submitted via Postal Card
Overall Experience
Staff really look after my mother very well.
Mum is happy in the home with lots of various games and activities.

Reassuring to know Mum is receiving a high level of are from established team members who now know her well.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home
Hi K G,

Thank you for your review. I will share your comments with the staff. These are difficult times for everyone and receiving nice reviews are always helpful.

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Review from Glynis E (Niece of Resident) published on 29 August 2022 Submitted via Postal Card
Overall Experience

The staff and carers at Queens Court are amazing - so kind, caring and patient. Visitors are treated royally - always offered refreshments/homemade cake. The home has a lovely atmosphere and is spotless in every way. I would recommend Queens Court to anyone who wants five-star treatment.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for this amazing review. We are delighted to hear that you are happy with everything we do. As you can imagine, it is always a pleasure to receive complimentary reviews. We look forward to seeing you next month. I will share your comments with the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (5)

News
  • 11 Jul 2026

    For the 5th time our CEO has been named winner in the Elderly Care Category. We are very proud that he has received this award for his exemplary leadership which...

  • 05 Jul 2026

    Please join us in wishing our wonderful resident, Luigia Gallinari, a very happy 103rd birthday! What an incredible milestone. Everyone at our home hopes your special day is filled with...

  • 05 Jul 2026

    Join us in congratulating Imane Nouifi on successfully completing her Lead Adult Care Level 3 qualification! Imane has been awarded an overall Merit, reflecting her hard work, dedication, and commitment...

Upcoming Events

Awards / Recognitions (108)

Accreditations

There are no accreditations posted yet for Barchester Queens Court Care Home.

Meet the Team (15)

Shaaron Caratella
Shaaron CaratellaJob Title:General ManagerJoined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.

The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.

Radha Squires
Radha SquiresJob Title:Deputy ManagerJoined: 1996
I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.

Fernando Castillo
Fernando CastilloJob Title:Senior NurseJoined: 2011

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

Anju Kumari
Anju KumariJob Title:Register General Nurse - Dementia ChampionJoined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

Brundha Palanivelu
Brundha PalaniveluJob Title:Head of Hotel ServicesJoined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

Gibum Kim
Gibum KimJob Title:Head ChefJoined: 2010

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

Rajindra (Kumar) Sewdatnarie
Rajindra (Kumar) SewdatnarieJob Title:Regional Support/Head of MaintenanceJoined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.

At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

Sajeesh Varghese
Sajeesh VargheseJob Title:Activities Co-ordinatorJoined: 2026

I am Sajeesh Cherian, and I am the Activities Coordinator for Life Enrichment at our care home. I am passionate about creating meaningful, enjoyable, and engaging experiences that enhance the well-being and quality of life of our residents. I believe that every day offers an opportunity to bring joy, purpose, and connection. Through a variety of activities, events, social gatherings, and person-centred programmes, I strive to support residents in maintaining their independence, interests, and sense of community.

Getting to know each resident as an individual is at the heart of what I do. By understanding their life stories, hobbies, preferences, and achievements, I can help create activities that are both enjoyable and meaningful. Whether it's arts and crafts, music sessions, gardening, reminiscence activities, outings, celebrations, or simply sharing a conversation and a smile, my goal is to ensure that every resident feels valued, included, and supported. I am proud to be part of a team dedicated to providing a warm, caring, and enriching environment where residents can continue to thrive and make wonderful memories. I look forward to getting to know residents and their families and helping create happy and fulfilling experiences for everyone.

Abbigail Garraway
Abbigail GarrawayJob Title:Admin AssistantJoined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.

Tisha Patel
Tisha PatelJob Title:ReceptionistJoined: 2023

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

Mo Omojafo
Mo OmojafoJob Title:Care Practitioner/Palliative ChampionJoined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

Samira Salih
Samira SalihJob Title:Care Practitioner/Speak Up ChampionJoined: 2014

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.

As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

Imane Noifi
Imane NoifiJob Title:Senior Care Assistant/Dignity ChampionJoined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.

Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.

Using appropriate resources that fit our local environment.

Andy Van-Blommestein
Andy Van-BlommesteinJob Title:BSC, MSC PhysioterapyJoined: 2022

Andy is loved by the residents. You can meet him in Queens Court on Mondays and Thursdays, and he conducts individual and group classes.

Deepa Haridas
Deepa HaridasJob Title:GP at Wimbledon Medical PracticeJoined: 2020

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.

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