Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
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9.9 212 Reviews
  • Barchester Queens Court Care Home, London
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.

The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.

The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.

The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.

Queens Court also features extra services such as physiotherapy and a visiting beautician.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2116

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Queens Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Shaaron Caratella (General Manager)

Local Authority / Social Services

Admission Criteria

  • Elderly Frail, Dementia, Residential
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (43)

Visiting

  • There are no restrictions on visiting

Parking

  • there is a car park.

Barchester Queens Court Care Home Reviews (212)

Total of 212, showing 81-100
9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.896) out of 10, based on 70 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 212 reviews.

Overall Experience

  • 194
  • 17
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Date Published

212
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Review from Roma S (Friend of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really impressed with the cleanliness and warmth of this home. My friend is very happy and at home here. We are very thankful to the Administrator and staff for the amazing service they provide daily. Very happy this home was chosen for my friend and would highly recommend.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear Roma
Thank you for your very kind review. These are difficult times and good reviews are always reassuring to families who are looking for care for their loved one. We are so pleased that you enjoyed your visit. I will share your comments with the staff. Thank you.

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Review from Mala S (Friend of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Barchester Queens Court Care Home and found this home to be one of the most welcoming homes. The manager and staff are very helpful and willing to answer any questions. Whenever I visit, I am always offered freshly baked goods with coffee and tea. I highly recommend this home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear Mala
It is so kind of you to compliment us. We are proud to work at Queens Court and it is always nice to receive good reviews. We really want the residents, relatives and staff to have a good experience. I will share your review with the team. Thank you.

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Review from Alison G (Respite Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Queens Court Care Home post-operatively, in great pain and with limited mobility. The staff were patient, caring and attentive as I could not get in or out of bed unaided, which meant they had to attend several times through the night. Most of all I noticed how they dealt with the old and
most infirm with cheerfulness and what seemed to me, genuine love and compassion. I concluded that many care workers must have a genuine calling to this type of work. A good range of activities was provided and staff made great efforts to encourage all to attend. Food was excellent and beautifully served both in the dining room and individual rooms. I would have no hesitation in recommending Queens Court Care Home as a place for much-loved elderly relatives.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear Alison,
It is so kind of you to write this very positive review. It was difficult to manage a straightforward recovery when you had so much pain, but we worked together, and you went home within your planned time. Well done to you too. Thank you for mentioning the night staff as well as the day staff. Your comments are most appreciated.

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Review from Pamela G (Wife of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first visit until my husband's return home, I was impressed with the professionalism and caring attitude of all staff towards my husband, but also towards the whole family. Queens Court Care Home staff, in their entirety, made a difficult separation as easy as possible and gave us all peace
of mind in the knowledge that he was well cared for. I am forever grateful and would not hesitate to use the home again, and also highly recommend it to others.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear Pamela,
We are pleased that we were able to be of assistance to you and your husband during this time. The team at Queens Court are proud to hear how positive your experience was. We look forward to seeing your husband again should the need occur in the future. Thank you for taking the time to write this review.

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Review from Lisa B (Daughter-in-law of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was such a hard thing to do, putting my mother-in-law into respite for 3 weeks so we could go on a much-needed holiday. We were told of Barchester Queens Court Care Home and decided to have a look. We were very impressed with what we saw so we decided this was the place. While we were away, our
daughter and mum visited and were very happy with the care that was being given, also while on holiday we were sent updates on my mother-in-law.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear Lisa,
Thank you for your very kind review. It is so nice to be complimented especially when we know how hard it was for you to take your holiday. We look forward to seeing you at one of our Christmas events.

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Review from Bridget D (Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To the manager and her wonderful staff - the kindness and attention from the staff is unbelievable. It was a first-class to be here.
To the chef - for the wonderful food, he is a magic man for everybody.
This goes to the long short end and all everyone under this roof.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

What a lovely review. This is great news for the staff and we look forward to seeing you over Christmas.

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Review from E L (Daughter of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father really enjoyed his two-week respite break. He was very happy with the standard of care he received and the kindness shown to him by all the staff. The activities were a highlight for him - he particularly enjoyed the art therapy sessions and the trips in the minibus to local parks. Thank you
to everyone at Queens Court.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

We are so pleased to hear that your father enjoyed his stay with us. We have been hoping that he would enjoy these activities, and it is great to hear that he did. I hope that he spends more time with us on his next stay. I will share your comments with the staff. Thank you.

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Review from Y B (Wife of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens Court is a very special place, it is calm and peaceful and looks after the residents in a very professional but caring manner. The staff are very helpful and friendly. They work very hard but are always happy and really care for the residents.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Hello Y B
Thank you for your very kind review. It is very good for us to know that you are happy with the care we give your husband. I will share your comments with the team.

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Review from Glynis E (Niece of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers at Queens Court are amazing - so kind, caring and patient. Visitors are treated royally - always offered refreshments/homemade cake. The home has a lovely atmosphere and is spotless in every way. I would recommend Queens Court to anyone who wants five-star treatment.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for this amazing review. We are delighted to hear that you are happy with everything we do. As you can imagine, it is always a pleasure to receive complimentary reviews. We look forward to seeing you next month. I will share your comments with the staff.

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Review from K G (Son of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff really look after my mother very well.
Mum is happy in the home with lots of various games and activities.
Reassuring to know Mum is receiving a high level of are from established team members who now know her well.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Hi K G,
Thank you for your review. I will share your comments with the staff. These are difficult times for everyone and receiving nice reviews are always helpful.

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Review from Julia S (Daughter of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was Mum's second respite stay at Queens Court after a bad fall. Both Mum and I received such a warm welcome from the lovely staff, and Mum felt immediately at home. The progress she made over her month-long stay was amazing - the care she received was terrific and helped her rest and get back her
strength. Thank you, Queens Court!

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your kind review. We were very pleased to have your mother stay with us again. It is good to know that she has confidence in us to come for respite care. We are always happy to welcome our respite residents whenever they need us. I will share your kind comments with the staff.

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Review from Giles H (Godson of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Barchester Queens Court Care Home, for the professional and caring approach that they have shown towards my godfather who needed to find supported residential care at short notice. The manager and the team are fantastic and have shown great kindness and understanding to
my godfather, understanding his needs and being so attentive. The whole team are very welcoming and they have made my visits to see my godfather an absolute pleasure and the lunches are delicious!

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review. These are times when relatives are in similar situations and they will be reassured by your experience. Thank you on behalf of the team - we look forward to seeing you soon.

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Review from Myra P (Friend of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest friend spent the last few years of his life at Queens Court, and neither he nor I could have wished for a better place. All members of staff were dedicated and compassionate, going over and above to make his stay the best positive experience. Trips and activities are endless and were always
very much enjoyed. Visitors are always made welcome. Having lunched there, I can testify the food is exceptional. Communication between myself and Queens Court was ongoing, and I was always kept informed and updated. The website doesn't do it justice; it's the perfect place to be.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

I and the Team at Queens Court would like to thank you for your very kind words. As you know your friend was a part of the Queens Court Community for several years. His love for the Titanic helped us to understand him - what he liked and what he wanted. He is fondly remembered by us and once again thank you for this review.

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Review from V W (Power of Attorney of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care home who look after residents with respect and compassion, with special care for their particular needs.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your review. The resident has been with us for several years and is part of the community here. As you know she is near to her local church and enjoys their visits very much. She also enjoys the music therapist as her joy is music and songs.

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Review from Nick W (Son of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been trying to think of some aspect of this care home to rate at (4) to make this review more plausible - but we have been so pleased with the care here that I have to rate it all generally at (5) stars! Moving someone 96-years-old into a new home is likely to be difficult, but moving my mother
has been an uplifting experience so far, with a very noticeable improvement in her appearance, lucidity and general well-being. The welcome from everyone in the home has been most encouraging - and the overall decidedly positive.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for taking the time to submit your very kind review and for the lovely feedback. We are pleased that your mother has settled in as we know the transition can be tricky. Currently, she is enjoying being near her family and making new friends. I will share your comments with the staff. Thank you.

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Review from Susan B (Daughter of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had exceptionally high care for four and a half years at Barchester Queens Court Care Home before, during and now coming through the Covid pandemic. The manager and staff are excellent and did an amazing job to protect the residents early in the pandemic, creating the visiting suite and
new ways of communicating that worked for him then. As he has gradually deteriorated the problems that plague the home with the lift never being replaced but continually breaking down & repaired (with parts taking longer thanks to Brexit regulations) factored into occasional failed visits. Now we can visit him in the bedroom it's almost back to the old 'normal' with splendid kindness, tea/ coffee & home made cakes & biscuits. With the relaxing of restrictions it was inevitable that asymptomatic covid has been found and this is no reflection on the standards staff keep.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. You and your family understand that life in a care home is not always as straightforward as we would like. You know that we pride ourselves in trying to make everyone feel at home and as comfortable as possible. We would like to thank you for your support over the years and for attending all the relative's meetings. I will share your review with the team.

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Review from A S (Sister of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear sister helped us choose Queens Court some 5 years ago, whilst still able. After careful research and visits. While my sister's condition has declined over time we remain deeply grateful to the entire administration and staff at Queens Court. All residents are patiently cared for with great dignity.
It is comforting for us living abroad to know that she is in such good care.

Reply from Shaaron Caratella at Barchester Queens Court Care Home

Dear A S,
Thank you for your very kind review. It is true your sister has been here for some years and her condition has progressed. We know her well and know how difficult it is for you to keep in touch as you live abroad. However, your efficient use of technology has made contact so much easier and we can see how much she enjoys your calls and Classic FM.

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Review from L D (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with how Mum is doing. She's well looked after and is doing much better that she was at home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you L D for your very kind review. We know that a move to a care home is never easy and your observation that your mother is doing better with us than when she was at home is a great compliment. Thank you.

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Review from L T (Wife of Resident) published on 15 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are informative and helpful and there is a very professional connection between the carers, my husband receiving the care, family and friends. Every effort is made to make the experience positive and pleasant. The residents' food is first class indicated via a written menu with choices and
the cup of tea and cake offered to visitors are much appreciated. When my daughter came from New Zealand we were given a 3-course meal for the three of us and were treated like royalty with full waitress service! It was a memorable experience! The trips and indoor activities are invaluable to maintaining normality and interest. Any concerns are noted and acted upon and any outside communication via the telephone is very straightforward.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear L T
It is very nice of you to find the time to write such a detailed review. We are absolutely thrilled to receive it. As you know we were so pleased that you and your family enjoyed the Private Dining Experience since we are now Living with Covid. I will share your comments with the Hospitality Team. Thank you.

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Review from P P (Power of Attorney of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of service offered is excellent in all ways, especially the care offered by very dedicated staff. When our resident entered the care home she was quite frail, her dementia was getting worse and was not eating very well. Within a month there was a notable change in her physical condition
and most importantly her attitude. She has become more active and happy with her current state of life. Thank you.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear PP
Thank you for your very kind review. We too can see the difference in your friend and we can see how much she enjoys the activities and the food here. It is so nice to see her interested and engaged. I will share your comments with the team. Thank you.

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Barchester Queens Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 70 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 69 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Barchester Queens Court Care Home is calculated as follows: ( (735 Excellents x 5) + (64 Goods x 4) + (8 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 808 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Queens Court Care Home is based on 69 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 69 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (89)

Meet the Team (15)

Shaaron

Shaaron Caratella

Job Title: General Manager

Joined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.


The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.

Radha

Radha Squires

Job Title: Deputy Manager

Joined: 1996

I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.

Ivan

Ivan Dos Santos

Job Title: Senior Registered Nurse/Speak Up Champion

Joined: 2019

I have been a dedicated nurse at Queens Court since 2019, committed to providing high-quality care to our residents. My focus is not only on ensuring the well-being of those we care for but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.


As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

Brundha

Brundha Palanivelu

Job Title: Head of Hotel Services

Joined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

Rajindra (Kumar)

Rajindra (Kumar) Sewdatnarie

Job Title: Regional Support/Head of Maintenance

Joined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.


At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

Abbigail

Abbigail Garraway

Job Title: Admin Assistant

Joined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.

Emilia

Emilia Bogdanowicz

Job Title: Activities Co-ordinator/Community Engagement

Joined: 2018

We are delighted to introduce Emilia as our Activities Lead. Emilia has been part of Queens Court for some time and is excellent in ensuring our residents have a full and interesting life introducing many new hobbies, activities and experiences!

Anju

Anju Kumari

Job Title: Register General Nurse - Dementia Champion

Joined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

Samira

Samira Salih

Job Title: Care Practitioner/Continence Champion

Joined: 2014

My role as Continence Champion is to provide support in all areas required to meet the needs of the person experiencing incontinence. It covers assessment, physical support, advice and access to appropriate equipment and supplies, such as incontinence pads.

Imane

Imane Noifi

Job Title: Senior Care Assistant/Dignity Champion

Joined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.


Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.


Using appropriate resources that fit our local environment.

Mo

Mo Omojafo

Job Title: Care Practitioner/Palliative Champion

Joined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

Tisha

Tisha Patel

Job Title: Activities Assistant/Namaste Champion

Joined: 2023

I am Tisha Patel. I am an Activities Assistant.


I love being a part of the Activities Team so that I can make some contribution to making resident's life and daily living better by giving them Namaste Therapy because of my interest in making residents happy.


My role is to give the therapy to the residents. The therapy involves welcoming them, hand massage, head massage, relaxation exercise, breathing exercise, nail care, hydration, sense of touch, sense of flavour, reminiscence, and relaxing in the therapy room with diffusor on with the relaxing essential oils.

Andy

Andy

Job Title: Physiotherapist

Joined: 2022

Andy is loved by the residents, you can meet him in Queens Court on Mondays and Thursdays and conducts individual and group classes.

Kim

Kim

Job Title: Head Chef

Joined: 2010

Kim is an excellent Chef who carefully plans all meals to make them diverse, colourful and delicious.

Deepa

Deepa Haridas

Job Title: Gp

Joined: 2020

Our GP doctor who visits our residents every Tuesday

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