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- Barchester Queens Court Care Home

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

All the staff treat all the residents very attentively and with great careJohn G(Son of Resident/Service User)

Whenever I visit the staff are uniformly friendly and welcoming.Nick C(Grandson of Resident/Service User)

The social calendar is amazing, there is always an activity for my Mother to joinBradley J(Son of Resident/Service User)

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold...
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.
Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.
The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.
The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.
The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.
Queens Court also features extra services such as physiotherapy and a visiting beautician.
Care Provided by Barchester Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Queens Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Queens Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Shaaron Caratella (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (43)
Visiting
- There are no restrictions on visiting
Parking
- there is a car park.
Barchester Queens Court Care Home Reviews (229)
Barchester Queens Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 46 reviews in the last 2 years.
Over all time Barchester Queens Court Care Home has 229 reviews.
Can’t speak highly enough of the staff here. My friend is very well looked after and every time we come here everybody are very helpful and kind. On our last visit, they kindly arranged for us to have a meal which was lovely.
Can’t speak highly enough of the staff here. My friend is very well looked after and every time we come here everybody are very helpful and kind. On our last visit, they kindly arranged for us to have a meal which was lovely.
Thank you for your very kind review. Your friend has been here for some time and so we know her well. We know that she really enjoys your visits and it makes her so happy to have you over. She enjoys having her table of guests. We look forward to welcoming you here again soon.
The care my mother-in-law has had at Queens Court Care Home has been fantastic. The staff are wonderful, caring and very understanding of her needs. We highly recommend this lovely home.
The care my mother-in-law has had at Queens Court Care Home has been fantastic. The staff are wonderful, caring and very understanding of her needs. We highly recommend this lovely home.
Thank you very much for your review. We appreciate that you have taken the time to write this. Your mother-in-law has made a great effort to get involved in the Queens Court Community and enjoys her special hobbies here. She is always very appreciative of the staff and what they do. I will share your comments with the staff, thank you.
A very well-organised 92nd birthday and a cake at which the chef excelled!
A very well-organised 92nd birthday and a cake at which the chef excelled!
I visited this lovely care home a few days ago to see a friend of my mother! I was so impressed with the level of care she is given and how happy she seemed. The staff all seemed so friendly and they seemed to be interacting with everyone so patiently. I have been to other homes but this one...
I visited this lovely care home a few days ago to see a friend of my mother! I was so impressed with the level of care she is given and how happy she seemed. The staff all seemed so friendly and they seemed to be interacting with everyone so patiently. I have been to other homes but this one certainly stood out Residents looked happy relaxed and well taken care of. The home smelt amazing and I did not feel sad when I left I realized the residents are all well taken care of!
It is so kind of you to take the time to share the experience of your visit to Queens Court. As a team we work together to provide the best experiences for our residents and their visitors. We are very pleased to hear your positive comments. Thank you.
The food is very good, and every effort is made to plan and execute a lively programme of activities.
The food is very good, and every effort is made to plan and execute a lively programme of activities.
Thank you very much for your very thoughtful review. As you know, we work hard to meet the needs of every individual and welcome feedback. Your comments mean a great deal to us.
This purpose-built home always seems clean and fresh smelling, and the best use is made of the little garden. I am reassured that the manager is long-standing and passionate about the home she runs. The staff are professional, cheerful and friendly. They support residents in a range of activities,...
This purpose-built home always seems clean and fresh smelling, and the best use is made of the little garden. I am reassured that the manager is long-standing and passionate about the home she runs. The staff are professional, cheerful and friendly. They support residents in a range of activities, including outings. Soo pleased that Mum has regained her appetite due to the excellent food served in the restaurant.
Mum has been in Queens Court Barchester since November 2022. She now refers to this as her home it’s all due to the excellent care and wonderful comfortable environment. Its good to see Mum enjoying the numerous activities and she loves being pampered getting her nails manicured and taking out for...
It makes it easier for for us to to visit and enjoy quality time with her.
I can’t thank and praise the wonderful team enough for the consistent and loving care they provide.
I am particularly impressed by...
I am particularly impressed by the fact that the long-time friend I visit has settled here so well and seemed so well cared for and content.
Thank you for your review. We know how much your friend means to you, we are so pleased that he has settled in. He always supports our events and is great fun.
Wimbledon Queens Road has always been extremely warm and welcoming. The care and attention to the residents is exceptional. When visiting around meal times, the meals are always delicious, nutritious and appetising. Wonderful and exceptional care home.
Wimbledon Queens Road has always been extremely warm and welcoming. The care and attention to the residents is exceptional. When visiting around meal times, the meals are always delicious, nutritious and appetising. Wonderful and exceptional care home.
Thank you for taking the time to review us - the team will be happy to hear these comments.
Lovely accommodation and tasty lunch.
My cousin is very well cared for.
Lovely accommodation and tasty lunch.
My cousin is very well cared for.
Thank you very much for your kind review. It is so nice to be appreciated. It is very good for us to see your cousin thriving at Queens Court. I will definitely share your comments with the staff.
The staff are gentle, kind and welcoming to visitors too.
The staff are gentle, kind and welcoming to visitors too.
It is most kind of you to take the time to review us. We are delighted to hear that you are happy with your visit. Thank you - I will share your comments with the staff.
I have been visiting a close friend for nearly three years now. Sadly, she has recently passed away and if it had to be, I couldn't have wished for a better place in which she should spend her final days. Throughout her time there, she was treated with respect, care and love and helped to cope with...
I have been visiting a close friend for nearly three years now. Sadly, she has recently passed away and if it had to be, I couldn't have wished for a better place in which she should spend her final days. Throughout her time there, she was treated with respect, care and love and helped to cope with her gradual decline into the nightmare of dementia. Friends and family were treated, always, with warmth and security and made to feel a part of the wonderful world of Queen's Court.
You have been a regular visitor to your friend. We looked forward to your visits because you had a long friendship with her. These visits were precious to her and without fail you were a familiar part of her life in the time she was at Queens Court. Thank you for your kind comments, which I will share with the team. I hope that we will continue to see you here.
I am extremely happy to have my mother residing at Barchester Queens Court. The decision was made after witnessing their loving and compassionate care during her respite stay. I am always greeted by the warm and friendly staff and this continues throughout the attention to Mum’s care, comfort, and...
I am extremely happy to have my mother residing at Barchester Queens Court. The decision was made after witnessing their loving and compassionate care during her respite stay. I am always greeted by the warm and friendly staff and this continues throughout the attention to Mum’s care, comfort, and wellbeing. It’s always reassuring and wonderful to see Mum participating in the numerous activities and socialising happily. The environment is extremely clean, comfortable, and well maintained. It is always a pleasure to visit Mum and leave knowing she’s at ‘home’. I am extremely happy and confident that Mum receives exceptional care at all times from the wonderful and caring team at Queens Court.
Thank you for your very complimentary review. We appreciate the time that you and your sisters take to let us know that you are happy with the care we provide. We know that it took a lot for you to make this difficult decision and we are happy to know that you feel that it was the right one. I will share your compliments with the staff. Thank you.
This is a lovely, friendly and caring place. It has been a very welcome break for my wife who needed respite care. The atmosphere is very supportive and everything is well organised.
This is a lovely, friendly and caring place. It has been a very welcome break for my wife who needed respite care. The atmosphere is very supportive and everything is well organised.
Thank you, it was a pleasure to see how much your wife improved during her respite stay. As you say she benefited from this stay but so did we as we observed her progress. Thank you for your kind review.
My mother who is 99, has led a fully independent life, cooking each day and brilliantly caring for herself. Sadly, having a fall has completely changed her whole situation. Queens Court staff have shown great patience in settling Mum in. All staff, whatever their employment is an absolute credit to...
My mother who is 99, has led a fully independent life, cooking each day and brilliantly caring for herself. Sadly, having a fall has completely changed her whole situation. Queens Court staff have shown great patience in settling Mum in. All staff, whatever their employment is an absolute credit to the home. They are all wonderful and a delight to know.
Thank you for your very kind review. We appreciated that this was a difficult time for you all and to hear that you are happy is a great accolade for us. Your mother is doing well and is beginning to enjoy her new home. I will definitely share your comments with the team but I know that you have told them yourself. Thank you.
We are delighted with the level of care and warmth shown to our family member. He is very happy here. We were really impressed by the quality of facilities and care. Very welcoming staff.
We are delighted with the level of care and warmth shown to our family member. He is very happy here. We were really impressed by the quality of facilities and care. Very welcoming staff.
Thank you for this very kind review of Queens Court Care Home. It was so nice to meet with you and hear these comments in person. The team are delighted to receive such a lovely compliment and needless to say we look forward to your next visit.
My husband had a respite stay and was initially anxious about being away from home. However, he soon settled in and enjoyed the professionalism of the staff and the wonderful meals. Many thanks to Barchester Queens Court Care Home.
My husband had a respite stay and was initially anxious about being away from home. However, he soon settled in and enjoyed the professionalism of the staff and the wonderful meals. Many thanks to Barchester Queens Court Care Home.
Thank you for your very complimentary review. We appreciate that staying in care can be difficult even though it is for respite care. I am pleased that your husband gave us the chance to prove ourselves. Your review will help to reassure others who are in your position.
This home has a very pleasant atmosphere and the residents seem settled and happy. The staff and manager were welcoming and helpful in terms of answering questions and providing information about the home. I would heartily recommend this facility.
This home has a very pleasant atmosphere and the residents seem settled and happy. The staff and manager were welcoming and helpful in terms of answering questions and providing information about the home. I would heartily recommend this facility.
Thank you for your kind review D S. It is always nice to hear how others view our home. We appreciate your compliments, and I will share them with the team.
I was really impressed with the cleanliness and warmth of this home. My friend is very happy and at home here. We are very thankful to the Administrator and staff for the amazing service they provide daily. Very happy this home was chosen for my friend and would highly recommend.
I was really impressed with the cleanliness and warmth of this home. My friend is very happy and at home here. We are very thankful to the Administrator and staff for the amazing service they provide daily. Very happy this home was chosen for my friend and would highly recommend.
Thank you for your very kind review. These are difficult times and good reviews are always reassuring to families who are looking for care for their loved one. We are so pleased that you enjoyed your visit. I will share your comments with the staff. Thank you.
I visited Barchester Queens Court Care Home and found this home to be one of the most welcoming homes. The manager and staff are very helpful and willing to answer any questions. Whenever I visit, I am always offered freshly baked goods with coffee and tea. I highly recommend this home.
I visited Barchester Queens Court Care Home and found this home to be one of the most welcoming homes. The manager and staff are very helpful and willing to answer any questions. Whenever I visit, I am always offered freshly baked goods with coffee and tea. I highly recommend this home.
It is so kind of you to compliment us. We are proud to work at Queens Court and it is always nice to receive good reviews. We really want the residents, relatives and staff to have a good experience. I will share your review with the team. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (6)
- 16 Oct 2026
Queens Court welcomed representatives from Barclays Wimbledon for a community event focused on financial wellbeing, budgeting and saving. Mrs Mehmoona and Mr John led an informative seminar attended by care...
- 06 Oct 2026
Queens Court Celebrates RoSPA Awards Success Queens Court, part of Barchester Healthcare, is proud to announce its continued success in the RoSPA Health and Safety Awards, receiving the RoSPA Healthcare...
- 05 Oct 2026
Macmillan Coffee Morning Raffle Winner Queens Court Wimbledon recently held a Macmillan Coffee Morning, which included a raffle to raise funds for Macmillan Cancer Support. The raffle winner is pictured...
- 30 Oct 2026Organiser: Barchester Queens Court Care Home
- 31 Oct 2026Organiser: Barchester Queens Court Care Home
- 08 Nov 2026Organiser: Barchester Queens Court Care Home
Awards / Recognitions (113)
- 25 Oct 2026Recipient: Barchester Queens Court Care Home
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 18 Sep 2026Recipient: Barchester Queens Court Care Home
Accreditations
There are no accreditations posted yet for Barchester Queens Court Care Home.
Meet the Team (15)

I joined Barchester Healthcare in 1998, following an early career in the NHS, where I discovered my passion for caring for older people. This passion...
I joined Barchester Healthcare in 1998, following an early career in the NHS, where I discovered my passion for caring for older people. This passion continues to inspire me every day, and I am committed to ensuring that older people receive compassionate, dignified and person-centred care. After qualifying as a Registered General Nurse (RGN), I continued to develop my knowledge and experience by completing a BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.
Together, my team and I are dedicated to helping every resident enjoy the best possible quality of life. We use evidence-based practices and take part in projects focusing on nutrition, non-pharmaceutical interventions and life story work. We also champion the Whole Home Approach Model, ensuring that care and wellbeing are at the heart of everything we do.
We are proud of the consistently positive reports and reviews we receive from the people who know us best. Queens Court is a warm, happy and welcoming home, and prospective residents and their families are always very welcome to visit us and experience it for themselves.

I am Radha, and I have been part of Queens Court since 1996. My journey began here as a Care Assistant, and throughout my career I have been given...
I am Radha, and I have been part of Queens Court since 1996. My journey began here as a Care Assistant, and throughout my career I have been given numerous opportunities to learn, develop and progress.
In 2015, I became a Care Practitioner. Queens Court recognised my capabilities and supported me in pursuing my dream of becoming a nurse. I graduated in 2019 and continued to develop my skills and experience within the home.
I am now proud to be the Deputy Manager at Queens Court, where I support the team in delivering high-quality, person-centred care to our residents.
I would like to thank Barchester Healthcare, Shaaron Caratella, our General Manager, and the Queens Court team for all their support throughout my career progression

I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after...
I have been a dedicated nurse since the day I started working as a Nurse at Queens Court in 2011. I started my career as a Junior Nurse, and after years of practice, dedication and learning, I have now become the Senior Nurse. My focus is always on the residents' health and well-being, and by maintaining the standards of Barchester. I strive to ensure that our residents are given person-centred care, have a meaningful care plan to support their needs, are given timely consultation with the doctor, and are comfortable living here in Queens Court. I also make sure that the team I am working with are comfortable and happy with their work. Also, I actively promote honesty, open communication and a safe space for everyone to voice concerns and share ideas.

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia...
My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this...
I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing...
I am an experienced and passionate chef with over 20 years in Queens Court. Throughout my career, I have developed a strong commitment to preparing nutritious, high-quality meals while maintaining the highest standards of safety, efficiency, and care. My approach combines organisation, attention to detail, and a genuine love for cooking. Cooking is more than just a job for me; it’s something I truly love, and I’m dedicated to delivering meals that bring comfort, satisfaction, and a personal touch. I also believe in making a strong team that also believes in making residents’ lives better by providing them health nutritious meals and also taking care of their likes and dislikes.

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court,...
I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.
At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

I’m proud to be part of the Queens Court team. I qualified as the first Care Practitioner at Queens Court, supporting our nurses and helping to...
I’m proud to be part of the Queens Court team. I qualified as the first Care Practitioner at Queens Court, supporting our nurses and helping to provide high-quality, person-centred care for our residents.
I’m also the Training and Induction Champion and now work full-time as an Administration Assistant. You’ll find me at the front reception, where I’m often the first point of contact for residents, families, visitors and colleagues enjoy welcoming everyone to Queens Court, answering enquiries, providing information and helping to ensure the reception area is friendly, organised and welcoming. I’m always happy to offer support, direct people to the right place and assist with the day-to-day running of the home.

I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of...
I have been a part of the Admin team since 2023. I am a weekend receptionist. Queens Court has given me the opportunity to become a better version of myself. I have learned a lot as well as I made very nice relations with the staff, residents and the residents' families. I strive to have knowledge about the Whole-Home approach and Person-centred care, which is important for residents' wellbeing and overall health. I was trained by a whole experienced team who have been a part of Queens Court for many years, and I am grateful for that. It is a pleasure to be a part of Queens Court.

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a...
I have been a dedicated team member at Queens Court since 2016, committed to providing high-quality care to our residents. I started my career as a Care Assistant and after learning and practising, I was promoted to a Senior carer, and now I am a Care Practitioner. The journey was not easy, but the amount of support I got from my Manager and the wonderful Queens Court team was incredible. I always strive to make residents' lives better by giving them person-centred care, treating them with dignity and respect, and according to the Barchester standard. My focus is not only on ensuring the well-being of those we care for, but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.
As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of...
My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.
Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.
Using appropriate resources that fit our local environment.

I really enjoy my role as an Activity Coordinator, creating meaningful, person-centred activities that reflect each resident’s individual interests,...
I really enjoy my role as an Activity Coordinator, creating meaningful, person-centred activities that reflect each resident’s individual interests, abilities and preferences. I work closely with the Manager and the wider staff team to make sure everyone has the opportunity to take part in activities that bring enjoyment, encourage social interaction and support their wellbeing.
I always aim to make activities inclusive, enjoyable and tailored to the people we support, helping every resident feel valued, involved and connected.

Andy provides physiotherapy at Queens Court on Mondays and Thursdays. He is well loved by the residents, who always look forward to seeing him. His...
Andy provides physiotherapy at Queens Court on Mondays and Thursdays. He is well loved by the residents, who always look forward to seeing him. His warm, friendly nature and caring approach make everyone feel welcome and valued. Andy conducts both individual physiotherapy sessions and group classes to support residents’ mobility, strength and overall wellbeing

Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She...
Hello, I am Deepa Haridas, the GP Doctor at Wimbledon Medical Practice. I am committed to providing comprehensive, patient-centred healthcare. She has extensive experience in diagnosing and managing a wide range of acute and chronic medical conditions. Dr Haridas focuses on preventive medicine, health promotion, and building strong doctor–patient relationships to support long-term well-being. She is passionate about delivering compassionate, evidence-based care tailored to the individual needs of each patient.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Queens Court Care Home to verify any information. View our terms and conditions. Barchester Queens Court Care Home has an Enhanced Service -what an Enhanced Service includes.