Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
Review Us
9.9 212 Reviews
  • Barchester Queens Court Care Home, London
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.

The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.

The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.

The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.

Queens Court also features extra services such as physiotherapy and a visiting beautician.

Show Barchester Queens Court Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2116

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Queens Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Shaaron Caratella (General Manager)

Local Authority / Social Services

Admission Criteria

  • Elderly Frail, Dementia, Residential
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (43)

Visiting

  • There are no restrictions on visiting

Parking

  • there is a car park.

Barchester Queens Court Care Home Reviews (212)

Total of 212, showing 101-120
9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.896) out of 10, based on 70 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 212 reviews.

Overall Experience

  • 194
  • 17
  • 1
  • 0
  • 0

Date Published

212
15
31
69
143

Review from J T (Daughter of Resident) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a huge decision to move your parent/loved one into a care home and we were faced with the dilemma in February. When we visited Queens Court we immediately liked it. Dad has been a resident at the home for 3 weeks now. I have been very impressed by all the staff. They are always warm, friendly
and helpful. Dad is enjoying the food, is well cared for and even going out on a few trips. I can return to New Zealand knowing my dad is in safe hands. Thank you.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. It is difficult to decide whether care in a home is ever going to meet your beloved relative's needs. We do our best and comments like yours are very encouraging to us and will reassure other relatives who are in your situation. Thank you. Your father went out on a trip today and really enjoyed it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G T (Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have gone out of their way to be helpful. Really delighted to be with them.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear GT
Thank you very much for your kind review. You have been with us for some time now and it is really nice to have this feedback. It is always nice to be appreciated, I will definitely share your comments with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard O (Brother of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care is thorough, competent and caring. The staff get to know the residents and their specific needs. Communication is generally good but there are times when actions are not carried out or are misunderstood. I have not always been informed of medical problems or external visits by medical
practitioners. Since Covid began we have regularly been kept waiting outside the care home even though we had a timed appointment. We appreciate that we are offered tea and coffee but sometimes the request gets lost.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your comments - I will share your comments with the staff. We know when you are visiting because you always book your visits. We will ensure that we are even more attentive so that you will not think that your request has got lost. As you say, we get to know the residents and their families; we really enjoy caring for your sister, and it is so nice to see her enjoy our wide range of activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire R (Wife of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff teamwork and support with my husband's hospital visits and communication about health needs has been wonderful, as has the way communication about his needs is appropriately shared. My husband's complex needs are challenging, but the great reassurance is that any particular difficulty can
be raised and discussed with confidence. It is a joy to see the way in which senior staff happily support any staff under stress, and join in basic activities, encouraging the real team spirit. The hospitality team are always responsive and smiling and bring my husband a real sense of being cared about. Maintenance staff do an excellent job and share in support. The welcome for visitors remains exceptional. The bigger room for my husband has made a difference to all, residents, family and staff alike. I was so grateful that while I was away for a few days staff faithfully delivered the cards left for him to have one each day.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your comments - as you say your husband's needs are complex and we do our best to try to meet them. We were also very pleased that you managed to have some time away; you deserved the rest. It is always nice to be appreciated and I will share your comments with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie B (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently celebrated her 90th birthday, and I cannot thank the manager and the wonderful team at Queens Court enough for doing everything possible to help my mother recognise this big milestone and make the day really special for her. Chef cooked a delicious victorian sponge cake, which my
mother enjoyed sharing with her fellow resident and the staff. I can safely say that my mother celebrated the occasion in style, and I know the events of the day will live long in her memory.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. It is always good to receive this feedback about our birthday cakes and parties. As you know, we try to personalise these occasions as big number birthdays are extra special. I will share your kind review with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Friend of Resident) published on 21 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed our visit and were made to feel very welcome. It was reassuring to see Covid rules being followed.
My friend looked comfortable and well looked after. The staff were very friendly and could not do enough for us.
It is always a pleasure to visit.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your comments. These are very difficult times and we want residents and visitors to feel safe at Queens Court. It is very kind of you to observe and mention that Covid rules are being followed. I will share your compliments with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N M (Son of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to stay with you for two weeks of respite care following a stay in hospital. She was quite weak and needed looking after by professionals for a short while.
Sadly you had problems with your lift and so all the daytime activities did not always happen. She did enjoy a day trip out and the
food was of an excellent standard. When she came home she was in much better health. Many thanks.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your review. It was good to see your mother recover her strength and get involved with our activities. It would have been nicer for her to go out more but it was not always possible. I am pleased that she achieved what she wanted during her respite stay with us I have invited her to join us for tea on a Thursday when we have our Tea Afternoons.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K H (Friend of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came to Queens Court for respite care in August. We have found the staff to be welcoming, always with a ready smile and nothing is too much for them if asked. My friend has been taken on outings which she very much enjoys and has received good personal attention both physically and emotionally.
Well done the Queens Court team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K E (Wife of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens Court is described as a boutique care home and it is indeed beautifully furnished and decorated. But more importantly, than this is the care that the home provides. The staff are kind and caring. Everyone is greeted with a smile and by name, visitors included. Nothing seems too much trouble.
The whole atmosphere is one of a large family. To be recommended.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear K E,
What a fabulous review. It is exactly what we want to be known for - a home from home. I will share this with the staff and see you when you next visit. Thank you very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E B (Sister of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens Court Care Home is very welcoming and friendly. The staff are always helpful. The premises are kept well and very clean. The food and service is excellent.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you. We appreciate your kind comments, especially during this time. It is always reassuring to have an endorsement like this for relatives who are looking for care. We look forward to seeing you next week when you join your sister for afternoon tea. Thank you once again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F M (Cousin of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very impressive nursing home. A very well-run establishment with excellent care, delicious food and consideration for the resident's needs. I would not hesitate in recommending Queens Court.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your amazing review - I will share this with the staff but most importantly, I will share this with other relatives who are looking for care during this very difficult period. Reassurance like this is very helpful. On another note, we enjoy having your cousin here and see how she has regained her strength.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N S (Son of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens Court has been a good home for my mother. Caring staff who have really go to know her. Good meals and tasty snacks throughout the day. The activities were a great enjoyment and stimulant when my mother was more active.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for taking the time to review us. As you know your mother helped to initiate some of these activities which are still enjoyed by several residents. She knows many of the staff who have been here over the years and enjoys her walking exercises and the more relaxing and mindful activities now. We are very pleased that she calls Queens Court her home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew S (Power of Attorney of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering Barchester Queens Court Care Home the resident has a new lease of life. Her dignity was restored to her. Her whole manner expressed contentment. The staff showed a professional interest in her well being and the staff were always welcoming of me when I came to visit. A treasured memory is
the occasion when I saw her in the garden on a warm summer day smiling contentedly.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

It is so kind of you to take the time to write this review. We really enjoyed getting to know your friend and we were very pleased to give her the quality of life she so deserved. It was our pleasure to meet her amazing, caring network of friends who visited her as much as they could. Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary S (Friend of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A cheerful, bright, clean, atmosphere in a reasonably luxurious home, where residents are cared for with efficiency and friendliness.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your kind comments. I will certainly share your comments with the staff. It is so nice to be apreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent a very pleasant month here, my son and daughter wanted to ho have a complete rest and to be looked after and Barchester Queens Court Care Home have certainly given me that. The staff are very caring and always cheerful and smiling. The food is excellent and when I have been too tired to
go downstairs for a meal they always bring up my meal and say "nothing is too much trouble" I have been very happy here and again I must say the staff are wonderful.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your kind review. It is so nice to hear how much you enjoyed your 'holiday' with us and we hope to see you back sometime soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary R (Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for about 5 weeks, I have a terminal diagnosis. The staff here are exceptional and do everything to make my life here as comfortable as possible. I am not sure I have recovered from the shock of my diagnosis but could not have found a better care home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear MR
We are very pleased to have you here with us. We know that this is not an easy time for you but we are working to gether to ensure that you have the best care. We continue to admire and welcome your involvement in our Queens Court Community. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Madeleine B (Granddaughter of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home! Very warm and welcoming staff every time I go to visit my grandma. The reception lady is very kind. They are extremely covid safe, making sure you do a lateral flow before entering and full PPE to keep the residents safe which is very reassuring.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you MB
It is so nice to receive your kind compliments. You know that we appreciate that your beloved grandma is very special and we do our best to ensure that she is happy and safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M K (Wife of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, after a year at Queens Court, appears to be quite settled and happy with his surroundings. He enjoys my visits in the garden now that the weather is fine and I think that he would enjoy some of the outside trips that are being planned. The staff are, as usual, very kind and helpful - in
spite of the extra workload that they have to cope with, due to the Covid testing, etc.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

It is so kind of you to take the time to write these comments. It means so much to us because we know that you are aware of how much planning and organising goes on at Queens Court to make that difference in the lives of our residents. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen P (Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, lovely, friendly staff. Great food with a choice. Lots of activities each day.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. This is what we would like to share with families who are looking for care - respite or permanent. These are difficult times and when families are looking for care, an endorsement like this can help. I will share your comments with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family were overall very impressed; staff were always wonderful, friendly as well as competent, and we were particularly struck by the resourceful management through the covid lockdowns. Care was mostly excellent but could fail in moments of crisis. A bad case of cellulitis was misdiagnosed both
in-house and by the local GP. Both the GPs we encountered has poor bedside manner and left our mother unhappy with their competence. While our mother could be combative with the senior staff, this was sometimes very poorly handled in-house; a bizarre threat of expulsion left our mother feeling scared and vulnerable. It was not always easy to discuss such matters with management. Letters, emails and iPhone calls were not invariably responded to. We were pleased that new activities (such as classical music concerts and visits to local schools) were uncomplicatedly added to the schedule. The food was remarkably good - we, and even our mother were very impressed by the photo with a celebrity chef. The staff went out of their way to be friendly, interested and affectionate, going above and beyond. We owe them a great deal.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear C G
We got to know each other very well in the 9 years that your mother has been with us and you are right that your mother enjoyed certain activities which we were pleased to add to our social programme. She also enjoyed getting to know the staff and she was always interested in them. I am sorry to hear that your emails, letters and iPhone messages were not responded to but you know she loved her Zoom meetings, chats and parties. She really enjoyed how this technology kept her up to date with her family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Barchester Queens Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 70 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 69 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Barchester Queens Court Care Home is calculated as follows: ( (735 Excellents x 5) + (64 Goods x 4) + (8 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 808 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Queens Court Care Home is based on 69 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 69 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (89)

Meet the Team (15)

Shaaron

Shaaron Caratella

Job Title: General Manager

Joined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.


The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.

Radha

Radha Squires

Job Title: Deputy Manager

Joined: 1996

I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.

Ivan

Ivan Dos Santos

Job Title: Senior Registered Nurse/Speak Up Champion

Joined: 2019

I have been a dedicated nurse at Queens Court since 2019, committed to providing high-quality care to our residents. My focus is not only on ensuring the well-being of those we care for but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.


As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.

Brundha

Brundha Palanivelu

Job Title: Head of Hotel Services

Joined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.

Rajindra (Kumar)

Rajindra (Kumar) Sewdatnarie

Job Title: Regional Support/Head of Maintenance

Joined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.


At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.

Abbigail

Abbigail Garraway

Job Title: Admin Assistant

Joined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.

Emilia

Emilia Bogdanowicz

Job Title: Activities Co-ordinator/Community Engagement

Joined: 2018

We are delighted to introduce Emilia as our Activities Lead. Emilia has been part of Queens Court for some time and is excellent in ensuring our residents have a full and interesting life introducing many new hobbies, activities and experiences!

Anju

Anju Kumari

Job Title: Register General Nurse - Dementia Champion

Joined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.

Samira

Samira Salih

Job Title: Care Practitioner/Continence Champion

Joined: 2014

My role as Continence Champion is to provide support in all areas required to meet the needs of the person experiencing incontinence. It covers assessment, physical support, advice and access to appropriate equipment and supplies, such as incontinence pads.

Imane

Imane Noifi

Job Title: Senior Care Assistant/Dignity Champion

Joined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.


Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.


Using appropriate resources that fit our local environment.

Mo

Mo Omojafo

Job Title: Care Practitioner/Palliative Champion

Joined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.

Tisha

Tisha Patel

Job Title: Activities Assistant/Namaste Champion

Joined: 2023

I am Tisha Patel. I am an Activities Assistant.


I love being a part of the Activities Team so that I can make some contribution to making resident's life and daily living better by giving them Namaste Therapy because of my interest in making residents happy.


My role is to give the therapy to the residents. The therapy involves welcoming them, hand massage, head massage, relaxation exercise, breathing exercise, nail care, hydration, sense of touch, sense of flavour, reminiscence, and relaxing in the therapy room with diffusor on with the relaxing essential oils.

Andy

Andy

Job Title: Physiotherapist

Joined: 2022

Andy is loved by the residents, you can meet him in Queens Court on Mondays and Thursdays and conducts individual and group classes.

Kim

Kim

Job Title: Head Chef

Joined: 2010

Kim is an excellent Chef who carefully plans all meals to make them diverse, colourful and delicious.

Deepa

Deepa Haridas

Job Title: Gp

Joined: 2020

Our GP doctor who visits our residents every Tuesday

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Queens Court Care Home to verify any information. View our terms and conditions. Barchester Queens Court Care Home has an Enhanced Service - more info.