






Speirs House has a team of well-trained nursing and care staff who endeavour to make every resident feel comfortable and at home. A varied programme of activities at the care home help to keep residents stimulated and engaged. Residents are supported to use the care home's Wi-Fi access and computers to keep up to speed and stay in touch with friends and family.
Speirs House’s beautiful gardens are able to...
Care Provided by Speirs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Speirs House for full pricing details and T&Cs.
Contact Speirs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Feruna O'Donovan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (35)
Speirs House Reviews (115)
Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time Speirs House has 115 reviews.
All the staff have great patients all the time - whatever they are doing.
Thank you for taking te to review our service. We will pass on your feedback to the team.
Wynei has cared for my mother over the 3 years she has been at Speirs House and has always been attentive to my mother's needs and polite to her making sure that mum is comfortable and has everything she needs. Wynei communicates to me any concerns that she feels I need to know about and so can deal with. Wynei is a real asset to the Care Team at Speirs House.
Thank you for taking time to review our service. We are pleased that you mothers care needs are being managed effectively. We will pass om your feedback to Weyni.
Patient and most helpful carers and nurses!!
Thank you for taking time to review our service. We will pass on your feedback to the nursing and care team.
Speirs House is a lovely nursing home. The residents are all treated kindly and with respect and courtesy.
Thank you for taking time to review our service. We will pass on your feedback to our staff.
I live in Manchester and came down to visit my mother who has been admitted here recently. The staff are always professional and very helpful. The place is always clean and tidy and everyone always says hello. Every experience I have had to date has been a wonderful one. Thank you to all the hard working staff for their kindness.
Thank you for taking time to review our service. We will pass on your feedback to our staff team.
Staff are amazing and always pop in to see mum. The treat her with dignity and respect. All are amazing and make everyone feel at home. Roslyn the activities coordinator does and amazing job getting everyone involved.
Thank you for taking time to review our service. We will pass on your feedback to our staff.
Thank you for looking after mum so well. Spears House is wonderful, lovely staff and surroundings. Mum is happy and settled. The staff keep everything so clean and neat we are delighted with her care. Thank you for your kindness and support.
Thank you for taking time to review our service. We are delighted that your mum is settled and her needs are being met. We will pass on your feedback to our staff.
A fabulous, caring place the staff are exceptional and consistently go the extra mile. Just turned up with coffee and croissants for Sunday Brunch and someone just brought out a china tea set to make the morning special. My children love to come to visit and are made very welcome.
Thank you for taking time to review our service. We will pass on your feedback to the staff.
The manager, head nurse and entire team have pulled together as usual to support my mother and I through a critical time. It's such a relief to be able to work with, and put my faith in the wonderful group of people who look after my mum now she can no longer look after herself.
Thank you for taking time to review our service and we appreciate your feedback. We are delighted that we are able to meet your mother's care needs.
Betty is very happy and comfortable in the Speirs. She feels well looked after and safe. Staff always on hand. Betty would prefer more fruit and fresh vegetables.
Thank you for taking time to review and give feedback for our service. We are delighted that your friend has settled well and we are meeting her expectation. We will review her nutrition needs further.
They check on her regularly and make sure she is always comfortable.
Thank you for taking time to review and give feedback on our service.
My mother has settled at Speirs House better than we could have imagined. She was made to feel part of the Speirs family from the moment she arrived. This is such a relief to us. Also, we feel part of the family too and are welcomed warmly and valued and considers the staff her friends. We simply could not ask for more.
We are delighted to know that your mother has settled well into Speirs family. We want to thank you for taking time to review our service and we will pass on the feedback to the staff.
Noah has joined the staff as a daily cleaner for Speirs House. He is a breath of fresh air, always has a lovely smile when he greets you. He always checks if he can come in to clean Ray's room. Thank you.
Thank you for taking time to review of our service. We will give feedback to the staff mentioned.
I am happy with my husbands care. All the staff are very nice and always helpful.
Thank you for taking time to review our service, your feedback is valuable. We are delighted to know that your husband is well cared for and meets your expectation. We will pass on the feedback to the staff.
I am writing to express our sincere gratitude for the excellent care our mother has been receiving at Speirs House Care Home over the past 17 months. We are incredibly pleased with the care and attention she has been provided.
The dedication and commitment of the staff and management to looking after the residents have not gone unnoticed. It is evident that they treat everyone with love and respect, which brings us great comfort and reassurance.
Thank you once again for your outstanding service and for making Speirs House a wonderful place for our mother to live.
Thank you for your kind feedback. We are pleased to hear that you are happy with the care your mother is receiving. Your lovely comments will be shared with our staff.
This is very important as I have my own health issues which restrict me from being able to visit as often as I would like.
Thank you all so much
PG
Thank you for taking the time to share your feedback. We are pleased to hear that you are reassured by the care your mother receives. Your comments will be shared with our staff.
Simply put the care afforded to mum at Speirs House has been nothing short of outstanding in the year and a half that she has been here. I live abroad and so my worry always is/was is mum going to be sufficiently cared for. The answer is emphatically yes. Lead by the manager and her very able team. I am over the moon with the care. Keep going. Excellent staff.
We are delighted to know that your mum has settled in well with the Speirs House family and her needs fully managed and meet your expectation. We will pass on the feedback to the team.
My mum returned from hospital much less well, we prioritised getting her back to Speirs "her home" for final stages of her life with us and the staff who know her so well. Mum's care has been excellent, showing real empathy, care, respect and dignity.
Thank you for taking time to review service. We are delighted that you chose Speirs House to care for your mum in her last days. We are priledged to have cared for your mum and to have known her.
My mum has been living at Speirs House for the last eighteen months. We moved her from another home which looked like a posh hotel but she was left in her room mostly with no interaction. The staff at Speirs House are like family mum is really well cared for, there are activities twice daily and there are lovely volunteers coming into the home. The home is a good size only about 30 rooms where there is lots of interaction with the other residents and there is always lots of carers, nurses and other staff always around. The food is great and the residents get involved to have a say in what they want and the kitchen staff are wonderful. The residents have regular meetings also there are regular relatives meetings. The manager Feruna always has time to talk and is very happy and bubbly. I highly praise the staff and I am extremely happy to have found this gem of a home. Thank you all the staff
Thank you so much for taking the time to share such a lovely review. We are delighted to hear how happy and well cared for your mum is at Speirs House. Your kind feedback will be shared with all our staff.
The staff are absolutely fantastic and the home is run really well by the manager and her staff.
Could not be happier with Speirs House!
Thank you for taking time to review our service. We are delighted to know that your husband has settled well with Speirs family. I will pass on the feedback to the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 17 Dec 2025
Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...
There are no upcoming events for Speirs House.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Meet the Team (6)

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.
At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.
We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!
I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.
Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

building and manufacturing.
Frequently Asked Questions about Speirs House
What types of Care is Speirs House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Speirs House have?
There are 36 Single Rooms.
What are the Facilities & Services at Speirs House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Speirs House to the centre of New Malden?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.