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Care Provided by Florence Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Florence Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lorven Housing Ltd
- Private Owned
Person in charge
- Hope Vincent(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages from 40 to 100
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1994
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (1)
Visiting
- Between 10:00 - 18:00 Late Evenings can be arranged with appointments
Parking
- Front Parking
Are you the Owner/Manager of Florence Nursing Home?View your Advertising Options
Florence Nursing Home Reviews (17)
8.0
Florence Nursing Home has a Review Score of 8.0 (7.967) out of 10, based on 1 reviews in the last 2 years.
Over all time Florence Nursing Home has 17 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Florence Nursing Home
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Review from Chloe P (Granddaughter of Resident) published on 12 January 2026 Submitted via Website•
Overall Experience
My nan was admitted to this care home for her palliative and end of life care and I can't express my gratitude enough for the care they gave to her and to us through every day she was there. The staff looked after my family as well as my nan beyond well and we are so grateful for always being there for us. My nan was given great food, great hygienic care and looked after well. They made the correct decisions in regards to her health and medication and made sure doctors were called if needed. This care home couldn't have been any better for my nans needs and I wish that there were more reviews as they deserve the recognition.
↩Reply from Subha Jangiti, Operations Manager at Florence Nursing Home
Thank you for the lovely review, it is very much appreciated
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Review from Gillian C (Daughter of Resident) published on 15 March 2019 Submitted via Postal Card•
Overall Experience
Florence Nursing Home has provided my mother with very good care.
The staff are very kind and show respect to my mother.
The staff are very kind and show respect to my mother.
The manager is very approachable and will discuss any concerns.
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Review from Shirley B (Wife of Resident) published on 16 November 2018 Submitted via Postal Card•
Overall Experience
I was asked to provide snacks and drinks and washing facilities.
The staff are not very friendly or welcoming.
Every time a resident got up they were told to sit down.
I was not allowed to be in the room while they washed my husband.
They refused to wash him until I went.
Not enough exercise for the residents.
The staff are not very friendly or welcoming.
Every time a resident got up they were told to sit down.
I was not allowed to be in the room while they washed my husband.
They refused to wash him until I went.
Not enough exercise for the residents.
Safeguarding issue in process about bruising on my husband's arm.
↩Reply from Subha Jangiti, Operations Manager at Florence Nursing Home
We do not agree with the comments. We encourage families to provide their loved one with favourite snacks if possible. We provide washing facilities for the residents, those families who are not able to provide, families must provide specific creams which cannot be prescribed by the GP, we always...
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Review from June H (Daughter of Resident) published on 31 May 2016 Submitted via Postal Card•
Overall Experience
Friendly staff, from first visit my mother has received wonderful care and kindness nothing is too much bother for staff, willing and helpful to please residents. Visitors always offered tea or coffee etc with a smile. Staff seem very happy. Owner always available for a chat. Could do with an internal paint up but understand this is difficult with elderly residents.
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Review from Linda B (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card•
Overall Experience
Mum stayed for 2 weeks respite care, all staff were kind, considerate, friendly and polite. Mum was comfortable and relaxed during her stay.
Staff said hello to residents at the beginning of their shift and said goodbye as they left.
The home is clean and tidy, all residents were addressed by name. We would have no hesitation in using this home again.
Staff said hello to residents at the beginning of their shift and said goodbye as they left.
The home is clean and tidy, all residents were addressed by name. We would have no hesitation in using this home again.
Mum is partially sighted and has mild dementia, she has difficulty standing/sitting/getting out of bed. Staff were aware of her needs.
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Review from Denise M (Daughter of Resident) published on 17 May 2016 Submitted via Postal Card•
Overall Experience
I am so pleased that mum went to this care home, she is well looked after always clean and presentable, the staff are really brilliant with the residents, and answers family questions and really friendly, they can't do enough for the residents and their family. All the residents get on well together. The home is clean and tidy, and the meals are really nice too. The owner has done a very good job and has a great team working for her. I cannot fault them in anything they are great.
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Review from Sharon C (Niece of Resident) published on 10 May 2016 Submitted via Postal Card•
Overall Experience
This experience was our first foray into a nursing home and although initially unsure, all of the staff in the Florence Nursing Home were delightful in their dealings and care of my aunt.
My aunt was there for recuperation after a fall and they helped her through this.
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Review from Rickie S (Husband of Resident) published on 10 May 2016 Submitted via Postal Card•
Overall Experience
My wife spent eight weeks at the nursing home. The responsible person and manager were very understanding and supportive during the respite period. All the staff were very helpful and enabled my wife to achieve a good level of recovery.
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Review from Ben C (Brother of Resident) published on 6 May 2016 Submitted via Website•
Overall Experience
Florence Nursing Home cared for my sister initially on a respite basis and then for 4 years as a resident. She had Downs Syndrome and suffered from other medical ailments. The owner, Managers and Staff of Florence were so kind and supportive and my sister really considered it her home. She enjoyed a great relationship with all, even when she was a little obstinate - which she could be from time to time! My family and I are most grateful to all at the Home who cared for her over the years.
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Review from Janet C (Sister of Resident) published on 6 May 2016 Submitted via Postal Card•
Overall Experience
Florence Nursing home is a very friendly and caring home. The food is varied and tasty. Laundry service is excellent. The nursing staff are very patient an caring to the residents and some entertainment is provided. I feel that the doctor with whom my sister and other patients had was not as attentive as we would have liked.
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Review from J L (Resident / Service User) published on 23 February 2016 Submitted via Postal Card•
Overall Experience
My mum recently went into Florence Nursing Home in Bromley for a week to enable me to have a much needed break. I was not looking forward to leaving her as you hear of so many negative things. This home however was clean, welcoming and all staff I came across were friendly, professional and helpful. My mum was clean and tidy when I went to collect her today and to my absolute amazement made the comment "Am I going home? Oh I wouldn't have minded staying here." Her clothes were clean, I cannot express how impressed I was with the quality of care provided here. Would have no hesitation in using then again in the future.
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Review from Sue C (Daughter of Resident) published on 10 February 2016 Submitted via Postal Card•
Overall Experience
As my mum is in bed 24 hours a day I cannot comment on the activities, as for all other amenities, we are very happy. The staff are very kind and helpful, mum seems as happy as you can hope as it's not her own home. Also find the home very clean and no unpleasant smells.
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Review from P S (Resident / Service User) published on 9 February 2016 Submitted via Postal Card•
Overall Experience
Accommodation and facilities are adequate, but some modernisation desirable. Staff very good, well skilled and caring, but hard pressed so bed bound residents have to wait.
Food very good in quality, quantity and variety, and served in a friendly way. Owner and senior management approachable and on request if possible. Also good cleaning and hygiene.
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Review from J G (Daughter of Resident) published on 26 January 2016 Submitted via Postal Card•
Overall Experience
Mum has been in the home for 2 years, I have found the staff to be fantastic. The home is exceptionally clean. Mum is bed bound so don't get involved in the activities.
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Review from J C (Sister of Resident) published on 20 January 2016 Submitted via Postal Card•
Overall Experience
As a relative of a resident I am quite happy with the level of care that she receives. The staff are very friendly and look after the residents with care and consideration.
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Review from Martin W (Son of Resident) published on 20 January 2016 Submitted via Postal Card•
Overall Experience
I like Florence House because the people are friendly and it is more like a home environment. The house is clean and decorated. My mother is very comfortable.
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Review from Beryl C (Sister of Resident) published on 14 January 2016 Submitted via Website•
Overall Experience
My sister was a resident in Florence Nursing Home from March 2006 until her death in December 2015. In that time she was looked after and cared for with the utmost respect and dignity, and all of the staff are lovely people. She was always kept clean and tidy and whenever we visited we were also treated with respect. I would recommend this nursing home to anybody that has somebody that needed to be looked after. I sincerely thank all the staff for their kindness and love they gave her in the years she was with them.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Florence Nursing Home.
Accreditations
There are no accreditations posted yet for Florence Nursing Home.
Meet the Team (0)
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Frequently Asked Questions about Florence Nursing Home
What types of Care is Florence Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Florence Nursing Home have?
There are 28 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Florence Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Florence Nursing Home to the centre of Bromley?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Florence Nursing Home to verify any information. View our terms and conditions. Florence Nursing Home has a Basic Service -more info.