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St Mary's Care Home

19 Dunstable Road, Luton, Bedfordshire LU1 1BE
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cannot speak more highly of the care and kindness that she receives on a daily basis.Brenda R(Daughter of Resident/Service User)
St Mary's Care Home, Luton
Staff are friendly, helpful and polite. Lovely, clean rooms. Our relative is very happy here.H A(Daughter-in-law of Resident/Service User)
St Mary's Care Home, Luton
The staff at St Mary's are amazing.Linda A(Daughter of Resident/Service User)
St Mary's Care Home, Luton

St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent on need).

Residents have a choice of places to find company or quiet time – from the vintage café, comfortable lounges, to the lovingly tended gardens. With high ceilings, big rooms and sash windows, residents can...  

Care Provided by St Mary's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,065From £1,170
Nursing CareFrom £1,300From £1,430
Nursing Dementia CareFrom £1,300From £1,430

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact St Mary's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sandra Do Carmo Miranda (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (60)

Visiting

  • The home is just three miles from Junctions 10 and 11 of the M1, or Luton train station is under a mile away. You’ll find the home close to the Telford Roundabout, right by the Royal Mail delivery office

Parking

  • On-site parking available.

St Mary's Care Home Reviews (203)

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9.8

St Mary's Care Home has a Review Score of 9.8 (9.808) out of 10, based on 50 reviews in the last 2 years. Over all time St Mary's Care Home has 203 reviews.

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Showing 203 reviews matching selected criteria
Review from V W (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card
Overall Experience

The home is clean and tidy and staff are super-efficient. My mum was only in the home for about 4 months, and she was very happy with her care, staff were kind, gentle and warm. When my mother died, the staff couldn't do enough. She was treated with respect before and after. I can't thank the staff enough. If I have to go to a home, I will pick St Mary's.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for taking the time to leave such a lovely review. We will certainly pass on your kind words to the relevant staff.

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Review from B P (Daughter-in-law of Resident) published on 15 October 2019 Submitted via Postal Card
Overall Experience

The team deserves the highest praise. As well as the obvious things you look for in a care home they go well beyond this. Nothing is too much trouble, and their kindness and help when mother died on Friday was so appreciated by her family. Our very grateful thanks.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your praise. Please accept our condolences and let us know if there is anything else we can do to help you through such a difficult time.

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Review from W O (Nephew of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

A massive thank you to all the staff who cared for my aunt during the last few weeks of her life. They all displayed great care and patience, to make her stay as comfortable as possible. Thank you again for all your kindness.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for trusting us with your aunts care. Please let us know if there is anything else we can do to help you or your family.

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Review from B R (Wife of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

Most caring and understanding staff, who are willing and able to face and meet my husband's most challenging needs, with his rare and complex syndrome. Warm greetings on each visit and willing to listen to our concerns and needs. My husband has been well looked after and is happy within this environment, he is responsive to all staff, with smiles and eye expression making all the family less anxious.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your husband in our care. Please let us know if there is anything else we can help with.

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Review from P C (Son of Resident) published on 19 September 2019 Submitted via Postal Card
Overall Experience

Extremely considerate and caring nurses who go the extra mile to make you feel welcome and who devote themselves to the care of the resident.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

It is always lovely hearing feedback from family and friends of our residents, we are very delighted you feel welcome and at ease with us.

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Review from P G (Son of Resident) published on 12 September 2019 Submitted via Postal Card
Overall Experience

All of the team looked after my father very well. I felt he was in good hands and was comfortable leaving him in these hands for the short period he stayed here. They are very compassionate and professional. I know that in the future if I need their service I can be reassured he is in the best hands.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your kind words. It is always nice to hear words like “compassionate” and “professional” being used to describe our care. We hope to see you again in the future.

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Review from Jacqui W (Daughter of Resident) published on 6 August 2019 Submitted via Website
Overall Experience
My mum stayed at St Mary’s for palliative care and I cannot praise the staff who looked after her highly enough. From the moment we walked into the home until the day we left we received nothing but support and compassion from everyone. The carers and nurses give 100% to residents and their family which is needed when faced with a terminal illness.

The facilities are superb and the rooms modern and well equipped. My mum's seven weeks there were peaceful and I wouldn’t hesitate recommending to others needing a care home.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you Jacqui for your feedback. We are sorry about your loss. We hope you can go away from this with fond memories of her last weeks.

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Review from Phil B (Son of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

My father has been well looked after in the time he has been at St Mary's.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for trusting us with your father's care.

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Review from R T (Daughter-in-law of Resident) published on 5 June 2019 Submitted via Postal Card
Overall Experience

Really good care. Well run.

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Review from Brenda R (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

My mum has been in residence at St Mary's Care Home for just two months. Whilst it took her three or four weeks to settle she now seems very happy and content and cannot speak more highly of the care and kindness that she receives on a daily basis. That to us as a family is so very important. We visit mum at least every other day and always get a warm and friendly welcome.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your kind words. It is always lovely to hear from family members feeling like their loved one is looked after. Thank you for trusting St Marys with your mums care.

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Review from Deborah H (Daughter of Resident) published on 7 May 2019 Submitted via Postal Card
Overall Experience

Thought the staff considerate and caring.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your kind words.

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Review from P B (Son of Resident) published on 15 March 2019 Submitted via Postal Card
Overall Experience

Following a period in hospital, Dad was transferred to St Mary's. Our family were very impressed with the quality of staff who looked after Dad during his all too brief stay of six weeks. Nothing was too much trouble. Anytime one of the family would visit Dad, all the staff greeted us with a smile and a kind word. We know dad was happy with the home and he was made comfortable during his final days on this earth.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for taking the time to leave your comments. We are saddened with the loss of your father and we can only hope St Mary's could help you through this difficult time.

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Review from Andrea B (Daughter of Resident) published on 14 March 2019 Submitted via Postal Card
Overall Experience

Having my mum here for the last few days of her life I am very impressed. I have had experience of other care homes but this is by far the friendliest and homeliest I have been to. From the manager down all the staff I have met were lovely. Great food and good parking all in the centre of town. Good job everyone.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for taking the time to leave your feedback and we are very pleased with your kind words. It is very nice to hear that you can feel at ease with your mum in our care and hope to continue in providing the best possible care.

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Review from Mark L (Respite Resident) published on 11 February 2019 Submitted via Website
Overall Experience

I travelled on my own to have surgery. Upon my discharge from the hospital, I needed a place to finish my recovery before I could be cleared to travel back to my home country. St. Mary's was everything that I wanted for my recuperation. It was warm, clean, quiet, had good food, and was conveniently located to shops. But what really stood out was the staff. The nurses on duty gave me the peace-of-mind I needed. Everyone was exceptionally caring and attentive to my needs. Though my stay was a short one, I could not have been more satisfied. Thank you to everyone for making me feel welcome and helping me make a speedy recovery.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.

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Review from Sue T (Daughter of Resident) published on 30 January 2019 Submitted via Postal Card
Overall Experience

My father was admitted to St Mary's for palliative care as part of an end of life arrangement. For those few days, my mother and I never left his side. We were all cared for with tender regard and dignity and felt totally supported by all the staff, nursing and domestic. It was the best place next to home for my dad, so much so that St Mary's now has a special place in my heart.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your review. We are pleased to hear about your experience and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Kevin O (Son of Resident) published on 28 January 2019 Submitted via Postal Card
Overall Experience

From the moment we were greeted we knew we were in safe and caring hands. Every member of staff was polite and helpful. Dad was treated with dignity and kindness as were we. Simply excellent staff at 'end of life' were superb. Many thanks.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your kind comments and will share them with the home’s manager. The Bupa Customer Care Team.

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Review from Andrew T (Son-in-law of Resident) published on 10 January 2019 Submitted via Website
Overall Experience

As soon as my wife was informed by the hospital that her father was in an End of Life situation we were desperate to get him moved to a more peaceful environment where he could receive appropriate care and support. St Mary's proved to be the perfect solution. The nursing staff and carers were friendly and empathetic, the atmosphere relaxed and inviting. We received the support that we needed as a family right up to the end.

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your review. We are sorry to hear about your family members passing. We appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Peter M (Son of Resident) published on 3 January 2019 Submitted via Postal Card
Overall Experience

The first thing we noticed was that St Mary's did not smell. The staff were friendly and caring and seemed to really care about the residents. Management were available and listened and always found time to discuss my father's care. Apart from my father not wanting to be there instead of his own home he felt that he was treated with care by most of the staff. There were some exceptions - so good not excellent!

Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Davis H (Respite Resident) published on 2 January 2019 Submitted via Postal Card
Overall Experience

My stay has been comfortable and I have been treated with great respect.

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Review from Margaret O (Daughter of Resident) published on 12 November 2018 Submitted via Website
Overall Experience

Even though my father was only in St Mary’s for 3 weeks all the staff knew his name and made his stay enjoyable

Reply from Josephine Gaupholm, Customer Adviser at St Mary's Care Home

Thank you for your review of St Mary's Care Home. We are pleased to hear that your father had an enjoyable stay at the home. We will share your comments with the home manager. The Bupa Customer Care Team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 09 August 2026

St Mary's is a well-established home, we welcoming residents with a range of residential and nursing care needs. That includes those living with Huntington’s, Parkinson’s or a learning disability.

News (0) & Events (0)

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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