St Mary's Care Home

The home has been brilliant. It's given us back our relationship as a mother and daughter.

Always friendly, cheerful, and polite. Very helpful staff.

My mother is a new resident, and not all of the facilities have been used. Every member of staff has been considerate to my mother and us. Clearly detailing what is happening and why. Very cheerful and caring staff.

Couldn't ask for more.

I have always found the staff very helpful and caring, especially my mum's nurse. Mum is always so happy to see me and her nurse always keeps me updated on Mum's health. Thank you to all the team for your great work.

My father-in-law came to the home at the height of the first Covid-19 lockdown. He came in on end of life care and sadly passed away after 3-days. But in those three short days, he was shown the utmost respect and given the best care possible. He was kept comfortable, and the staff were amazing with keeping us updated with his day-to-day care, and we knew he was safe and well looked after. Massively grateful to the manager and three other members of staff, especially and all the staff at the home.

Look after Mum very well. Keep her free of pain, make her very happy and safe. Always keep us updated on any concerns or changes. Absolute diamonds.

Nothing but praise for all the staff. They all try so hard. Everything so much appreciated.

The care staff seems very nice and friendly. My brother is happy and he told me good comments about the staff.

This is the first care home my nan has been happy in and I love how kind and caring the staff are. I would personally like to say a thank you to my nan's nurse, she is amazing and helped us communicate with our nan through these hard times.

My mother has been a resident here for the last two and a half years and has been very pleased with the level of care and attention she has been given. As her son, I have always been kept up to date with any concerns the home may have about my mum. On my visits, the staff are always polite and caring.

All the staff and carers at St Mary's are very kind and considerate. Mum has been here for 8-months nor and she loves it. She has a great choice of meals and she always looked well dressed and cared for. I have not been able to view the facility as it's entirely due to Covid restrictions hence the recommendation of likely. Mum's room never smells, so that indicates to me that the cleaning facilities are very good.

St Mary's Care Home is a very good care home; they have nice staff who are caring and helpful. There seem to be consistent members of staff with few new faces. My mother is treated with dignity, and she always has clean clothes that are changed regularly. Very good choice. Thank you.

My sister has been at St Mary's since late last year and has settled in well. All the staff are very kind and caring, and I am kept up to date with her care by regular phone calls from staff who are very friendly and reassuring. I know my sister is having the best care.

My mother is being cared for as if she was a member of the carers own family. I have a video call every Thursday afternoon, and because Mum is deaf, a carer stays with her to assist her. I can see the difference, what she is receiving, is doing her the world of good.

I can’t express how fantastic St Mary’s is. From the day we looked around the home for our Mum (2 years ago) until now, the service and the staff are faultless. We feel extremely lucky that Mum is being cared for in such a dignified manner. First-class. Thank you.

I would certainly recommend St Mary’s to anyone that is looking for care in the future.

The last few months have been very difficult due to not being able to visit. But the staff have regularly informed me of my mum's condition. Since the beginning of the month, we are not able to visit my mum due to her condition, and the staff have been very kind and helpful. I cannot praise the management and staff enough for the very difficult job they have to do during these difficult times. Well done, St Mary's.

My mum has been in this care home for two weeks now. I find the care fantastic. The staff are friendly and kind to me, mum and my dad. From all I have seen of the care mum is receiving I am really happy. Mum is sadly not going to get any better, and she is getting quality of life care, and I feel happier that in the middle of the night, she has 24-hour care for anything she needs. Thank you to all the staff!

Given the current and ongoing covid situation; the family has taken a great deal of comfort from the care that has been provided to my step-father and recently to my mother, and for that, we cannot praise the staff, management and nurses/carers enough. It is truly appreciated.