St Mary's Care Home

19 Dunstable Road, Luton LU1 1BE
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9.7 190 Reviews
  • St Mary's Care Home, Luton
St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent on need).

Residents have a choice of places to find company or quiet time – from the vintage café, comfortable lounges, to the lovingly tended gardens. With high ceilings, big rooms and sash windows, residents can enjoy ample light in a refreshing open environment.

Many staff have been at St Mary's for a long time; they enjoy getting to know residents and often build warm friendships with them.

The home is ideally located with Luton town just a short walk away, or you can hop on a bus right outside the home.

Dietary needs are discussed on arrival and incorporated into a menu of fresh seasonal produce, eaten in the bright and airy dining rooms or in the privacy of clients’ own bedrooms.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.

Games, outings and entertainments are all part of a varied activities programme, with the calendar including coffee mornings, beauty therapy, musical performances and a themed event each month.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK St Mary's Care Home.
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Care Provided by St Mary's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1065 – £1065
  • Self-Funded Nursing Care: £1300 – £1300
  • Self-Funded Nursing Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Residential Care: £1170 – £1170
  • RESPITE Self-Funded Nursing Care: £1430 – £1430
  • RESPITE Self-Funded Nursing Dementia Care: £1430 – £1430

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact St Mary's Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Sandra Do Carmo Miranda (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (60)

Visiting

  • The home is just three miles from Junctions 10 and 11 of the M1, or Luton train station is under a mile away.
    You’ll find the home close to the Telford Roundabout, right by the Royal Mail delivery office

Parking

  • On-site parking available.

St Mary's Care Home Reviews (190)

9.7

St Mary's Care Home has a Review Score of 9.7 (9.694) out of 10, based on 46 reviews in the last 2 years.
Over all time St Mary's Care Home has 190 reviews.

Overall Experience
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  • 37
  • 3
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Date Published
  • 190
  • 8
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Reviewer Connection to St Mary's Care Home
  • 69
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  • 9
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  • 4
  • 4
  • 3
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  • 2
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  • 1
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Total of 190, showing 121-140
Review from F K (Resident) published on 20 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been treated with care and kindness and have been thankful.
I could have done with being explained how things work, but know I know, I just go with the flow.
I am happy here. The staff do a good job. Although I feel that they are overrun, need more staff.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for your praise. We will certainly discuss your feedback with the home’s manager to help us continually improve our service.
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Review from S R (Cousin of Resident) published on 31 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The fabric of the building and the people were excellent in all areas. What a care home should be.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for such lovely comments, we really appreciate it.
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Review from D J (Friend of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Treated very nicely, by staff showing feelings and love. I was contacted by staff when my friend was ill, also when he passed away. A lovely nurse broke the new superbly, with feeling. Loved the visitors, tea/coffee, room. Thank you to all.
Reply from Greta Narbutaityte, Customer Advisor at St Mary's Care Home
Thank you for taking the time to leave such lovely comments, we really appreciate it.
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Review from Malcolm S (Son of Resident) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father was in St Mary's Care Home for palliative care. During his brief stay, he received the best care we as a family could have hoped for. All staff were supportive, understanding, caring and treated him with dignity. We were concerned that when we left the hospital his needs would not be met,
but they were and more.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
We are very sorry about your loss. Thank you for taking the time to leave your comments.
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Review from B M (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this home very caring. Staff extremely helpful, especially when my mother passed away.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
We are so sorry about your mothers passing. Please accept our deepest condolences and thank you for your kind comments.
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Review from T W (Son of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once again, St Mary's have really looked after my 103-year-old Father with the best of care; when we needed help.
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Review from Paul M (Son of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted to St Mary's in September 2019 for palliative care. Our decision to place Mum there was initially due to the enthusiasm and professionalism of the staff member showing us around. Since admission, our decision to place Mum here has been confirmed as the best thing we could have done.
Staff at all levels, both nursing and others, are superb.
All the staff are caring and polite and always willing to spend time with her and her needs. Mum died this morning and the way we were treated was exceptional. Thank you to them all from her family.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for such kind words. We are very saddened about your mothers passing. Please let us know if there is anything else we can do to help you through such a difficult time.
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Review from V W (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and tidy and staff are super-efficient. My mum was only in the home for about 4 months, and she was very happy with her care, staff were kind, gentle and warm. When my mother died, the staff couldn't do enough. She was treated with respect before and after. I can't thank the staff
enough. If I have to go to a home, I will pick St Mary's.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for taking the time to leave such a lovely review. We will certainly pass on your kind words to the relevant staff.
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Review from B P (Daughter-in-law of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team deserves the highest praise. As well as the obvious things you look for in a care home they go well beyond this. Nothing is too much trouble, and their kindness and help when mother died on Friday was so appreciated by her family. Our very grateful thanks.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for your praise. Please accept our condolences and let us know if there is anything else we can do to help you through such a difficult time.
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Review from W O (Nephew of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A massive thank you to all the staff who cared for my aunt during the last few weeks of her life. They all displayed great care and patience, to make her stay as comfortable as possible. Thank you again for all your kindness.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for trusting us with your aunts care. Please let us know if there is anything else we can do to help you or your family.
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Review from B R (Wife of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most caring and understanding staff, who are willing and able to face and meet my husband's most challenging needs, with his rare and complex syndrome. Warm greetings on each visit and willing to listen to our concerns and needs. My husband has been well looked after and is happy within this environment,
he is responsive to all staff, with smiles and eye expression making all the family less anxious.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for your feedback. We are very happy to hear you can feel at ease with your husband in our care. Please let us know if there is anything else we can help with.
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Review from P C (Son of Resident) published on 19 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely considerate and caring nurses who go the extra mile to make you feel welcome and who devote themselves to the care of the resident.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
It is always lovely hearing feedback from family and friends of our residents, we are very delighted you feel welcome and at ease with us.
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Review from P G (Son of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the team looked after my father very well. I felt he was in good hands and was comfortable leaving him in these hands for the short period he stayed here. They are very compassionate and professional. I know that in the future if I need their service I can be reassured he is in the best hands.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for your kind words. It is always nice to hear words like “compassionate” and “professional” being used to describe our care. We hope to see you again in the future.
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Review from Jacqui W (Daughter of Resident) published on 6 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at St Mary’s for palliative care and I cannot praise the staff who looked after her highly enough. From the moment we walked into the home until the day we left we received nothing but support and compassion from everyone. The carers and nurses give 100% to residents and their family which
is needed when faced with a terminal illness.
The facilities are superb and the rooms modern and well equipped. My mum's seven weeks there were peaceful and I wouldn’t hesitate recommending to others needing a care home.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you Jacqui for your feedback. We are sorry about your loss. We hope you can go away from this with fond memories of her last weeks.
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Review from Phil B (Son of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been well looked after in the time he has been at St Mary's.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for trusting us with your father's care.
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Review from R T (Daughter-in-law of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good care. Well run.
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Review from Brenda R (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in residence at St Mary's Care Home for just two months. Whilst it took her three or four weeks to settle she now seems very happy and content and cannot speak more highly of the care and kindness that she receives on a daily basis. That to us as a family is so very important. We visit
mum at least every other day and always get a warm and friendly welcome.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for your kind words. It is always lovely to hear from family members feeling like their loved one is looked after. Thank you for trusting St Marys with your mums care.
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Review from Deborah H (Daughter of Resident) published on 7 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thought the staff considerate and caring.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for your kind words.
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Review from P B (Son of Resident) published on 15 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a period in hospital, Dad was transferred to St Mary's. Our family were very impressed with the quality of staff who looked after Dad during his all too brief stay of six weeks. Nothing was too much trouble. Anytime one of the family would visit Dad, all the staff greeted us with a smile and
a kind word. We know dad was happy with the home and he was made comfortable during his final days on this earth.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for taking the time to leave your comments. We are saddened with the loss of your father and we can only hope St Mary's could help you through this difficult time.
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Review from Andrea B (Daughter of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having my mum here for the last few days of her life I am very impressed. I have had experience of other care homes but this is by far the friendliest and homeliest I have been to. From the manager down all the staff I have met were lovely. Great food and good parking all in the centre of town. Good
job everyone.
Reply from Greta Narbutaityte, Customer Adviser at St Mary's Care Home
Thank you for taking the time to leave your feedback and we are very pleased with your kind words. It is very nice to hear that you can feel at ease with your mum in our care and hope to continue in…read more
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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for St Mary's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.694 for St Mary's Care Home is calculated as follows: ( (402 Excellents x 5) + (119 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 536 Ratings = 4.694
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Mary's Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 07 Oct 2025

St Mary's is a well-established home, we welcoming residents with a range of residential and nursing care needs. That includes those living with Huntington’s, Parkinson’s or a learning disability.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Care Home to verify any information. View our terms and conditions. St Mary's Care Home has an Enhanced Service - more info.