St Mary's Care Home

I have found the staff so welcoming and friendly. They appreciate that I travel up from Devon and that once there, they allow me to stay as long as I want to. No time limit, which is wonderful for me to spend time with Mum. Mum is unfortunately no longer able to care for herself, feed herself or even communicate. The staff care for Mum with the utmost respect and dignity. Thank you.

Very happy. A really lovely home, much better than the previous home. They asked for an autobiography of Mum, so they could talk to her, which I thought was lovely as they can talk about relevant information on her. They keep my mum very clean and tidy with clean hair. She's not with it at all but seems very happy there, warm and content. Staff are so excellent and friendly, and call me by my first name! Also, let my dog come to visit; he loved it!

I must say a big thank you.

Staff at St Mary's are excellent, from the welcoming office staff, lovely, caring carers/nurses, entertainment ladies through to the happy, cheerful cleaners; they all play a part in making a perfect environment for my dad. It ticks all the boxes from the meals, cleanliness, entertainment and care he is given. Would highly recommend.

My wife is very happy here and I very happy got her too.

My father-in-law is treated with dignity and respect. He is always clean and happy when I visit. Residents have daily activities to keep them engaged and stimulated. His well-being and health have improved since residing here. Staff are kind, committed and caring. I know he is in safe hands here at St Mary's, as residents needs come first.

Greeted with a smile from friendly and helpful staff. Dad has improved a lot since moving in here in October. He enjoys mixing with the other residents and playing bingo!

The staff are always very friendly and accommodating. In relation to the resident, she is kept warm, cosy, acknowledged, and looked after very well from my observations. And what's important is that they are able to make her laugh, and she responds well in return.

The staff have been excellent and always helpful, make sure that I'm all Covided up with my protective wear, always smiling and cheerful when they greet you.

Very caring, helpful, very friendly, always updating us on his health. Living conditions very clean and well kept. Could not praise staff enough for what they do; we always get a friendly welcome from one particular lady.

My dad had a 10-day stay at St Mary's at the end of his life. I immediately knew he was in safe hands. His care was excellent; all staff were incredibly caring, friendly and accommodating. In that short period of time, I felt like one of the family. Covid rules were adhered to, and as Dad was very ill, I was allowed to see him every day and saw first-hand the care, clinical excellence and dignity he was shown by all. St Mary's was a Godsend in our saddest of times; I can't thank them enough.

Very accomodating and very helpful in relation to visiting.

I was extremely impressed by the care, tenderness and professionalism of the staff at St Mary's Care Home. They provided excellent care for my mum in the last five months of her life. They made a very difficult time easier for her and me.

I cannot recommend the team at St Mary's highly enough. I had an urgent requirement for respite care for my dad. The manager and her team were so supportive and did everything they could to put me at my ease and make the situation as conformable for Dad and I. The administration was very straightforward and easy to deal with. His room was lovely and bright with excellent facilities. They asked about him, his likes and dislikes and what he preferred to be called to the type of activities he enjoyed. There was a full medical handover, and I was reassured that there was a doctor available if he required one. As I was unwell, they facilitated video calls so that we could catch up. The team that looked after him on a day to day basis were so good with him; he really enjoyed his stay. I can’t thank them enough for taking the stress out of the situation (needing respite) and providing such exceptional care. Should we require this service again, I wouldn’t wish him to go anywhere else.

Very friendly, approachable staff. Very clean, lovely rooms, great food. Thank you for caring for my mum; I know she was safe and well looked after.

We have been so impressed with all interactions with St Marys. My uncle looks so well and is so happy here. The difference we have seen in him and his well-being has been amazing. He feels safe and supported and is enjoying getting to know everyone. It has enabled the rest of the family to breathe a huge sigh of relief knowing he is well cared for. Thank you to everyone.

The staff at St Mary's are amazing. We sadly lost our mum, but we still have our dad here. The compassion, caring and kindness is unbelievable. Can't thank them enough through this sad time. Strongly recommend your loved ones will be well looked after if you decide to put them there. The nurse in charge of our mum and dad's floor has so much compassion. We, as a family, have been blown away.

A secure establishment that gives me the confidence to leave her in their hands.

Our relative is very happy here.

Everybody is helpful and friendly. Nothing is too much bother, would definitely recommend it.