Austenwood Nursing Home

29 North Park, Chalfont St Peter, Gerrards Cross SL9 8JA
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9.8 116 Reviews
  • Austenwood Nursing Home, Gerrards Cross
Austenwood, a beautifully located care home nestled close to the village of Gerrards Cross in the county of Buckinghamshire, offers long and short term residential, respite and convalescent care, with a special interest in helping people with all levels of dementia. The home offers activities and a busy social calendar, as well as peaceful and beautifully landscaped mobility friendly courtyard gardens.

They offer a home from home environment with excellent facilities and a wonderful team of staff to deliver exceptional care.

The team at Austenwood offer more than quality care, they provide a way of life.

Care Provided by Austenwood Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

Residents who qualify for FNC will be applied for and will go directly to the home. All prices are a guideline of a starting cost depending on care needs and availability. For the most accurate information surrounding fees, please book a viewing and our Home Manager will be able to discuss your requirements, costs, any funding eligibility and show you around our lovely home.

These prices are only a guideline, please contact Austenwood Nursing Home to find out the exact price for your requirements.

Contact Austenwood Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Austenwood Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Nonkosi Nojaduka (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is at anytime, so long as the resident is happy to receive guests.
    If visiting the home to look around for the first time, an appointment is not necessary, but to avoid abstracting the nurses and carers away from the residents, it would be helpful to telephone in advance and make an appointment. This ensures that there is sufficient time to provide all the information. The visit will take up to an hour and no pressure. Ensure other homes are also visited to compare.

Parking

  • Parking is available on site or on the street no parking restrictions. Visitors to show consideration to the homes neighbours by not parking outside gates or entrances.

9.8

Austenwood Nursing Home has a Review Score of 9.8 (9.812) out of 10, based on 34 reviews in the last 2 years.
Over all time Austenwood Nursing Home has 116 reviews.

Overall Experience
  • 111
  • 3
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Date Published
  • 116
  • 11
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Reviewer Connection to Austenwood Nursing Home
  • 39
  • 16
  • 9
  • 9
  • 7
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  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
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Total of 116, showing 21-40
Review from D C (Niece of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have all been made to feel part of one big family.
We love Austenwood and so does our great uncle.
All the staff have been amazing!
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. It is a pleasure to have your uncle with us and always a pleasure to have family spend time in the home and get to know the staff and other residents. I will…read more
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Review from W C (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Austenwood is professional, kind, supportive and thoughtful. It is such a relief to know that my Mum is being so well looked after - they do their very best to make sure she is supported, encouraged, and has stimulation from the things that interest her. Her strength and weight have both
significantly improved in the few months that she has been here.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. It is lovely to hear that there has been such a significant improvement in the health and well-being of your mum. We work hard to ensure that we tailor the…read more
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Review from S G (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been a resident of Austenwood Nursing Home for a year and since she has been here she has improved greatly.
The staff are all incredibly helpful, professional, and friendly.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. It is important to us that the staff are friendly and compassionate. Nothing is too much for the team to ensure that the residents are happy and safe. I will…read more
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Review from K S (Niece of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Austenwood is a friendly, warm, and welcoming home. My great uncle loves it here, especially the food!
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. We strive to make the home a warm and welcoming space with a great team who are friendly and compassionate. It is so nice to hear that he enjoys the meals and I…read more
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Review from H R (Son of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Austenwood is a caring, professional house. Mum has been treated with respect and dignity. The staff are attentive and work hard to make the residents feel safe and comfortable.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. We strive to ensure that the residents feel safe and comfortable. I will pass on your appreciation to the staff.
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Review from Chris B (Power of Attorney of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Austenwood staff responded rapidly to provide respite care at very short notice. From management to reception to nursing and care staff, the team were welcoming, efficient and quick to assess the resident's needs. The welcome received on arrival was first class - and made a nervous and unwell person
feel very much at home. The respite has now transitioned seamlessly to permanent care due to the initial service and the ongoing, friendly care and service provided. The area is warm, attentive and nothing is too much trouble.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your lovely feedback. It is important to us that we can help those who need support at short notice and make it as easy a transition as possible for everyone involved and I will…read more
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Review from Julie J (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father entered Austenwood Nursing Home in 2022. At that time it had a welcoming attitude from all members of staff, was tidy and well kept and as a relative, I was made to feel part of the Austenwood Family. In 2023 the home was sold to Premium Care Group and at this point, the Nursing Home deteriorated.
In a year there have been 3 managers and staffing currently feels unstable. The nursing team and care staff are exceptional and work tirelessly to ensure residents' needs are met. Management is poor and the owners do not like meeting with relatives. My Dad could not wait to get out of Austenwood and now lives with me. If he hadn't had this opportunity I would have had no hesitation in finding a new care home for him. In 2022 I would have highly recommended Austenwood, but now I would avoid it at all costs. The owners are spending money on facilities that can't be used by the residents and would be better spent on updating the infrastructure of the building. Such a shame.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you for taking time to provide a review. We take all feedback seriously and are committed to making improvements based on the concerns that are raised by those who use the service. We…read more
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Review from D H (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Since my last glowing review, the home has been very unsettled with 3 changes of Manager and indeed, new owners. The carers continue to provide excellent care; they are the home's greatest asset but are undervalued and treated like workhorses. The cook and his staff provide excellent home-cooked food
and are very flexible and accommodating. However, there has been a huge turnover of staff, the Activities Manager being just one. Additionally, because of the wildly changing needs of residents, activities are limited. Admin is defensive, often presents with a total lack of clarity and is poor. Management is a shambles and the Directors are bullish and threatening. I'm afraid, on this basis, I do not recommend Austenwood at the moment.
Reply from Fiona Charles, Operations Manager at Austenwood Nursing Home
Thank you for taking time to provide a review about your experience at Austenwood. We take all feedback seriously and are committed to making improvements based on the concerns that are raised by…read more
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Review from Roland W (Nephew of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There aren't enough words to explain the warmth, care and support shown and provided by Austenwood.
Everyone from the cleaners, housekeepers, kitchen staff, reception and carers provide an exemplary service for the residents and relatives and visitors alike.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. It has been a pleasure to care for your loved one. I will ensure that your kind words are shared with the team.
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Review from Alan K (Husband of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came in to Austenwood for respite care after a difficult stay in hospital.
The care home is very professionally run but at the same time friendly and welcoming.
All of the care staff were excellent, and the ambience of the home is ideal for a respite stay.
Reply from Louise Hickman, Home Manager at Austenwood Nursing Home
Thank you so much for your kind review. It was a pleasure to have your wife with us for a very successful respite stay with us. Your kind words will be shared with the team.
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Review from A N (Wife of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband arrived here this year and to date, I have found his care to be exceptional. Any concern I have mentioned has been addressed and on my near-daily visits, without fail, I have always experienced a friendly welcoming smile from all the care and staff team. The food is enjoyed by the residents
along with varied days with activities. There is a caring 'family' atmosphere throughout. A good choice all round.
Reply from Kate Wyatt, Administrator at Austenwood Nursing Home
Thank you so much for your kind review. It is a pleasure to have your husband with us, and I will ensure that this is shared with the team.
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Review from A B (Husband of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident of Austenwood Nursing Home since June 2023. The care and support she has received has been excellent throughout. The staff are always friendly and helpful and nothing is ever too much trouble for them. The establishment is well-run and I am very pleased with the choice I
have made regarding my wife's wellbeing.
Reply from Kate Wyatt, Administrator at Austenwood Nursing Home
Thank you so much for your kind words. It is a pleasure to have your wife with us, and I will ensure that the team receive the positive feedback that you have provided.
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Review from L C (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate this nursing home highly enough. The care provided to Dad was excellent. The care for visitors was also compassionate, friendly, welcoming and warm. From the moment you step through the door, you can feel the atmosphere of a well-organised staff team who care about each other and their
clients and visitors, whatever time of the day or night you arrive.
Reply from Kate Wyatt, Administrator at Austenwood Nursing Home
Thank you for your kind words; we will ensure your feedback is shared with the team.
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Review from Susan O (Respite Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff exceedingly kind.
Reply from Kate Wyatt, Administrator at Austenwood Nursing Home
Thank you very much for your kind words. Staff already received your feedback; they feel valued and appreciated. We had a great time with you here during the covalence period.
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Review from M R (Son of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A haven of love and compassion. My experience with Austenwood Nursing Home has been nothing short of exceptional. From the moment our mother was admitted, we knew she was in the best hands possible. The level of care, compassion, and genuine love that the staff exhibited was truly heartwarming.
Their
dedication to ensuring her comfort and well-being was evident in the small gestures of kindness and the personalised attention she received. The healthcare team, nurses, managers, and support staff treated her not just as a patient, but as a cherished individual with a unique story. It's not just about the first class medical care at Austenwood; it's about the relationships they build with their residents and their families. We wholeheartedly recommend Austenwood Nursing Home to anyone seeking not just exceptional medical care, but a place where their loved ones will be embraced with love and treated with the utmost respect and dignity.
Reply from Fiona Charles, Operations Manager at Austenwood Nursing Home
Thank you for the kind words and comments about the care at Austenwood. We are very pleased you find the home and care exceptional.
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Review from Mike R (Son of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Austenwood is like having an extended family care for your loved ones.
My parents were residents at another home prior to moving to Austenwood and the difference is night and day. The attention to detail, friendliness and levels of care provided by all the staff is second to none. They should feel
justly proud of what they do.
Reply from Jenny Bloomberg, Care Relations Manager at Austenwood Nursing Home
Thank you for taking the time to leave us a review, we will pass on your lovely comments to our team. The care and services we deliver to our residents and families are extremely important to us.
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Review from Sylvia R (Sister of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very difficult to adequately express my gratitude to the staff and owners of this nursing home for more than 14 years for my sister. We will be celebrating her 84th birthday soon. I remember well her being admitted just prior to her 70th. She has type 1 diabetes, severe but well-controlled since admission.
Wheelchair-bound as she had double below amputation. She has also been blind for 6 years. The home has provided the best possible care.
Reply from Jenny Bloomberg, Care Relations Manager at Austenwood Nursing Home
Thank you for taking the time to review our home and for your kind words. We take great pride in ensuring we deliver the best care for our residents. Your comments will be shared with our dedicated…read more
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Review from Jo D (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident for two months now and my sister and I have been so pleased with the care she has received. Despite her advanced dementia and complex physical needs, whenever I visit she is always beautifully dressed with her hair brushed and they have maintained a life of dignity for her despite
her circumstances. She loves the food! We find the nursing staff and carers are professional, approachable and very caring.
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Review from Sam J (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has received a high level of care since being transferred from another home. The atmosphere in the home is calm, friendly and efficient. The food standard is excellent and well-balanced nutritionally.
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Review from Gill H (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly my mother died on 27th January 2023 after three and a quarter years at Austenwood. The love, care and support over the tricky last few weeks were second to none. I couldn't;t have asked for more. Austewood was her second family, and they were with her right to the end, which gave me great comfort.
Reply from Jenny Bloomberg, Care Relations Manager at Austenwood Nursing Home
Thank you for sharing your positive feedback which is important to us, your lovely comments will be shared with our dedicated team. We take great pride in ensuring we deliver the best of care for our…read more
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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Austenwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Austenwood Nursing Home is calculated as follows: ( (359 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 404 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Austenwood Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (12)

Kosi

Kosi Nojaduka

Job Title: Home Manager Joined: 2025

I started working in the health sector from 2000 till to date. I have experience in different areas in the field from maternity, neonates, young adults, adults and specialised in Mental Health.


I worked as a general nurse, service manager in specialised services, being a DBT therapist and deputy director in one of the mental hospitals.


Having explored and worked in different areas and occupying different positions in this field, I decided to settle for Elderly Care as it became my passion to contribute to the lives of people at their golden ages. I then became a CQC registered manager in one of the care homes before joining the company.


My goal is to provide compassionate, high-quality support and care to residents, many of whom may be elderly or have various health conditions and disabilities. This includes collaboration with families which is very crucial in person-centred care provided.


I am committed to make my contribution for Austenwood to continue to be a warm, safe and loving environment where residents, relatives and staff feel like family and supported emotionally and mentally.


Kosi Nojaduka - Home Manager

Karen

Karen McLean

Job Title: Deputy Home Manager Joined: 2025

I have worked within the care sector for over 13 years. For the past three years, I have been specialising in Dementia care.
Two of my passions are: a passion for delivering excellent care to ensure the well-being of our residents and a passion to empower residents to live their lives their way, where there is a will, there is a way.


Working alongside my team of incredible carers, we strive to deliver exceptional person-centred care to every resident every day. A busy, varied and hugely rewarding position which I feel privileged to hold.


Having an open-door policy, I am incredibly happy to be working within such a beautiful home with a friendly atmosphere and dedicated people who deliver excellent care.


I am immensely proud to be the Deputy Manager for Austenwood Care home.

Sammi

Sammi Fisher

Job Title: Lead Activity Coordinator

With nearly two years of experience in activity coordination, Sammi leads all engagement initiatives at Austenwood Care Home. Her role includes planning and organising monthly activity calendars, booking entertainers, coordinating one-to-one sessions, and managing special events such as birthdays, parties, and outings. She also hosts resident meetings to gather feedback on preferences, ensuring the activities are personalised and meaningful. Sammi is dedicated to creating a vibrant, inclusive environment where every resident feels seen, heard, and valued.

Christopher

Christopher Pigera

Job Title: Head Chef

Christopher is a professionally trained chef who studied at The Hotel School in Sri Lanka. He completed the National Diploma at the Cinnamon Grand Hotel (Five Star) over the course of three years and received comprehensive training in all sections of the kitchen.


He has worked for various companies across different countries. In 2004, he moved to London and worked at prestigious establishments including the Meridian Hotel in Piccadilly Circus, City Inn Hotel Westminster, the Bank of England Members Club, and several other fine dining restaurants throughout London.


Since 2015, Christopher has been working in care homes as a chef. He finds this role to be an incredibly rewarding experience. He takes pride in preparing well-cooked, delicious meals that residents thoroughly enjoy.

Jackie

Jackie Lewis

Job Title: Administrator Joined: 2022

With almost 30 years of experience working in the care sector, Jackie joined the team at Austenwood in early 2022 as the Administrator. She is very proud to work in such a lovely home and to support the residents who live there. She welcomes new residents and visitors to the home with a smile and the offer of a nice cup of tea or coffee.

Ian

Ian Ephraim

Job Title: Maintenance Operative Joined: 2024

Ian has over 25 years of experience in maintenance roles, primarily within the care sector. He has been part of the team at Austenwood for over a year, where he is responsible for overseeing the maintenance and repair of the facility’s equipment, infrastructure, and overall environment. Ian ensures that all work is carried out in compliance with safety regulations and standards. He also supports external contractors who service the appliances within the home.


His role is essential in creating a safe, comfortable, and well-functioning environment for both residents and staff, something he takes great pride in every day.

Robert

Robert Balan

Job Title: Head of Housekeeping Joined: 2020

Robert has been working for Austenwood Care Home for 5 years. He began his journey as a cleaner and kitchen assistant in two other care homes before discovering this lovely place. Since then, he has continually developed himself and learned in order to offer better and better services to the residents. He currently works as the Head of Housekeeping and also helps out in all ancillary departments.

Fiona

Fiona Charles

Job Title: Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.


For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.


Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise

Louise Hickman

Job Title: Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.


Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.


Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.


She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Alice

Alice Ledwith

Job Title: Customer Liaison Manager Joined: 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.


In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.


Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Danielle

Danielle Barham

Job Title: Group Lifestyle Manager

In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.


Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.


At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.

Kate

Kate Wyatt

Job Title: Group Community Engagement Manager

With 28 years of experience in the care sector, Kate has held a wide range of roles, from domiciliary care to Deputy Care Manager. Most recently, she served as an Administrator, bringing extensive knowledge, dedication, and vital support to her team. Her deep-rooted passion for elderly care shines through in everything she does, and she thrives at the heart of the home, staying closely connected with both staff and residents.


Kate has a particular passion for community engagement. She loves meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting other homes across the Premium Care Group and is always willing to contribute wherever she can.


Now serving as the Group Community Engagement Manager for Premium Care Group, a role she is immensely proud of, Kate continues to champion connection, compassion, and community across the organisation.


Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and her loved ones.

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