Austenwood Nursing Home

29 North Park, Chalfont St Peter, Gerrards Cross SL9 8JA
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9.8 116 Reviews
  • Austenwood Nursing Home, Gerrards Cross
Austenwood, a beautifully located care home nestled close to the village of Gerrards Cross in the county of Buckinghamshire, offers long and short term residential, respite and convalescent care, with a special interest in helping people with all levels of dementia. The home offers activities and a busy social calendar, as well as peaceful and beautifully landscaped mobility friendly courtyard gardens.

They offer a home from home environment with excellent facilities and a wonderful team of staff to deliver exceptional care.

The team at Austenwood offer more than quality care, they provide a way of life.

Care Provided by Austenwood Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

Residents who qualify for FNC will be applied for and will go directly to the home. All prices are a guideline of a starting cost depending on care needs and availability. For the most accurate information surrounding fees, please book a viewing and our Home Manager will be able to discuss your requirements, costs, any funding eligibility and show you around our lovely home.

These prices are only a guideline, please contact Austenwood Nursing Home to find out the exact price for your requirements.

Contact Austenwood Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Austenwood Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Nonkosi Nojaduka (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is at anytime, so long as the resident is happy to receive guests.
    If visiting the home to look around for the first time, an appointment is not necessary, but to avoid abstracting the nurses and carers away from the residents, it would be helpful to telephone in advance and make an appointment. This ensures that there is sufficient time to provide all the information. The visit will take up to an hour and no pressure. Ensure other homes are also visited to compare.

Parking

  • Parking is available on site or on the street no parking restrictions. Visitors to show consideration to the homes neighbours by not parking outside gates or entrances.

9.8

Austenwood Nursing Home has a Review Score of 9.8 (9.812) out of 10, based on 34 reviews in the last 2 years.
Over all time Austenwood Nursing Home has 116 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Austenwood Nursing Home
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Total of 116, showing 101-116
Review from Jackie H (Daughter of Resident) published on 30 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Austenwood for seven months. We have been very happy with the quality of care and service provided. Any queries have been swiftly dealt with. The food is very good. My mother has put on weight since she arrived, which is a good thing as she was wasting away! A number of events
are organised weekly, and a few outings have taken place.
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Review from Edward C (Husband of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dealing with my wife must be a tremendous challenge as she is unable to communicate but I find that the staff without exception treat her with kindness, understanding and dignity. Regrettably, my wife is unable to participate in the various activities that are organised.
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Review from Andrew W (Son of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Austenwood Nursing Home for over two years following a stroke until her death in December 2016.
My brother and I feel so lucky that we found Austenwood for her to live in. The level of care she received was of the highest quality. The staff turnover seemed low and there was always
someone on duty, care staff and nursing staff, that we knew and who knew our mother. They were proud of the quality of care they were providing. There was always time to chat which was very important to us.
The rooms were well-appointed, comfortable and spotlessly clean.
We all felt that Austenwood was our mother's home, and you can't say better than that!
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Review from Jennifer B (Daughter of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is in a very vulnerable state, unable to move and talk. He is treated with care and respect. He has a simple, clean, small room that opens to a beautiful courtyard. He is included in group activities and has one to one time with two positive, fun activity coordinators. The staff are trained
and look after him well. They are my dad's new family and they support me as well as my dad and the staff support each other.
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Review from Jen B (Daughter of Resident) published on 3 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came directly to Austenwood after spending 6 weeks in Hospital and fortunately settled straight in. From our initial viewing in October we knew this was going to be mums new home, fortunately, mum was accepted as she needed to be assessed as she suffers from vascular dementia. The owners have made
Austenwood an extremely comfortable home for their residents from the tasteful furnishings to employing only the best staff. Having viewed various nursing homes before finding this one I know there are some shocking places out there but I can honestly say this is one of the very best if not the best in the area. I only have praise for the whole team - they are caring, dedicated and will go above and beyond when required. What impresses me is seeing the owners on site each day - that to me shows their dedication to their residents and their team. I am so grateful to everyone there.
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Review from Sara C (Daughter of Resident) published on 9 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is 91 with limited mobility and has been at Austenwood for 5 months.He is thriving, a healthy weight and is enjoying life. The best thing for me about Austenwood is that because it is professionally managed and the environment is lovely, staff stay which means the team works brilliantly together
knows the residents well and is highly motivated. The environment is homely and welcoming with modern facilities. Rooms and corridors are spacious and airy. Dad's medical needs are taken extremely seriously and nurses always inform us of any concerns around Dad's health.Dad loves the food which is served in an appetising way with attention to nutrition and variety.I cannot thank Austenwood staff enough, for their consistently high level of care. It has made a huge difference to us as a family. We find it hard to believe, that the first nursing home Dad moved to, in a similarly nice area, has the same rating and similar fees to Austenwood - there is no comparison to the quality provided!
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Review from Carol H (Wife of Resident) published on 10 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Austenwood is a lovely home - a nicely furnished and welcoming environment where staff are all unfailingly polite, friendly and caring. My husband was treated with affection and consideration by a hard working and dedicated team, as was I. Catering was excellent and flexible and care staff were cheerful
and helpful at all times. I would have no hesitation in recommending Austenwood to anyone looking for a well run and homely care home.
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Review from Michelle M (Daughter of Resident) published on 14 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how brilliant I think this home and staff are being told in January that my mum's cancer was incurable, they went down the route of palliative care at home. Not great and mum worsened ended up in hospital for what was a soul destroying neglectful seven weeks. She was transferred to
Austenwood Nursing Home in an absolutely awful way in pain and neglected oedema in her feet and legs. The staff treated my mum like a person with respect and humour, they kept me updated with everything, mum had a beautiful room with access to a lovely garden, unfortunately, mu was only there six weeks before passing away, they could not do enough for us at this time and made it dignified and peaceful.
We were against mum going into a home but they changed my mind completely and turned mum around, unfortunately, the cancer was too far gone. They even made my two children completely at home. Brilliant management, caring, funny staff, beautiful home and garden, superb chefs.
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Review from Margy M (Daughter of Resident) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Age 100 my mother came to Austenwood Nursing Home for end of life care following a fall breaking her collar bone and not expected to last more than a week. However with very good care in nutrition she lived until 1 week before her 105th birthday. Having been bed ridden for 2 1/2 years she never had
any bed sores and was very well cared for and looked after. The staff were very kind and helpful to her family and all visitors. I would have no hesitation in recommending Austenwood Nursing Home.
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Review from Ray C (Husband of Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The environment is spacious allowing room for passing in the corridor for frail/slow moving residents rooms are spacious cleaned daily and warm. Nurses pay scrupulous attention to patient/resident medical condition, dispense meds on time and liaise with relatives. Carers smile when they inter-relate
show care compassion and patience to event the most demanding residents food is well served nutritious and adapted to individual needs and fed by hand where required. Residents are washed regularly and laundry service is impressive. Matron and owners run a most efficient and effective service that I will recommend widely. Residents are continuously monitored 24/7.
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Review from Fiona H (Niece of Resident) published on 17 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as I walked into Austenwood and met the owner and his staff during a tour of the nursing home, I knew I could entrust them to care for my husband’s aunt at the end of her life. The atmosphere is warm, calm and welcoming and the home itself and the grounds are attractive and immaculate. We
had visited several other nursing homes in north London near our aunt’s home, and were appalled at the chaos, noise and the smell.


Austenwood is family run and because the home is relatively small, the individual needs of the resident and their family are at its heart. The residents are treated with dignity and respect by a very dedicated, friendly, professional team. All the staff – caring, nursing, catering, housekeeping, administration, facilities and management are relaxed and open to discuss anything.


Our aunt wanted peace at the end of her life and Austenwood gave her that.

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Review from Alan K (Partner of Resident) published on 7 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The air is fresh and odour free. The heating is at a very comfortable level. The rooms are clean and fresh. The decor is excellent. The food is very good. The service is exemplary. The staff are dedicated, hard working and very helpful and happy. The general atmosphere is warm and welcoming.
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Review from GB (Daughter of Resident) published on 20 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's now been at Austenwood for nearly 4 years and I'm just as happy with the home now as I was then.


Mum has advanced vascular dementia and can no longer walk nor talk properly, yet she seems happy. Staff in Care Homes come and go but most of the carers who were there when she arrived are

still there now plus new faces because more bedrooms were built on. The carers and nurses are so gentle, patient and friendly and, even if the resident doesn't understand any more, the carer will still explain what's happening and what they are doing.


Even with the extension, it's still a small home with a family feeling and a caring atmosphere. The owners are there most of the time and they, matron, nurses and staff are all very approachable. I'm still so happy that I chose Austenwood as I don't believe Mum could be cared any better elsewhere.

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Review from Sara (Friend of Resident) published on 17 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to a neighbour of mine having no living relatives able to help her , I had to find residential care for her. I chose Austenwood as it had such a friendly atmosphere, beautiful rooms and also offered a high level of care. I could also see that effort was made to entertain the residents and that visitors
were made welcome at anytime. Linda has been in the home for sixteen months now and I have been so impressed by the professionalism of all who work there. I visit every week and my friend is always well cared for. In my opinion this home is outstanding.
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Review from Helen H (Daughter of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Austenwood Nursing Home very sympathetic from the time of my first visit. The manager was kind and very informative. The arrangements were simple and clear from the start, with the charges being based on the room with no further 'add ons' as some other homes require. The atmosphere of the home
is gentle, warm, peaceful and responsive. There is always someone who can answer your questions as a relative. The values of this home permeate throughout the home and its staff. Nurses are capable, kind and conscientious. The carers were delightful, well trained and extremely kind and capable.
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Review from Jane H (Daughter of Resident) published on 19 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly mum had only a few weeks to live by the time we could get her out of hospital and into Austenwood. She could not have ended her life in a better place. The care she received was outstanding. I don't think I have ever met more truly good people in one place. Tiny touches like brushing mums hair
and teeth even when she was probably unaware, talking to her gently and respectfully when they were turning or changing her. They made sure she was accorded the same dignity any human being deserves, right to the very end. I recommend them highly to anyone with a beloved parent needing more nursing help than they can provide. Five Star!!
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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Austenwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Austenwood Nursing Home is calculated as follows: ( (359 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 404 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Austenwood Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (12)

Kosi

Kosi Nojaduka

Job Title: Home Manager Joined: 2025

I started working in the health sector from 2000 till to date. I have experience in different areas in the field from maternity, neonates, young adults, adults and specialised in Mental Health.


I worked as a general nurse, service manager in specialised services, being a DBT therapist and deputy director in one of the mental hospitals.


Having explored and worked in different areas and occupying different positions in this field, I decided to settle for Elderly Care as it became my passion to contribute to the lives of people at their golden ages. I then became a CQC registered manager in one of the care homes before joining the company.


My goal is to provide compassionate, high-quality support and care to residents, many of whom may be elderly or have various health conditions and disabilities. This includes collaboration with families which is very crucial in person-centred care provided.


I am committed to make my contribution for Austenwood to continue to be a warm, safe and loving environment where residents, relatives and staff feel like family and supported emotionally and mentally.


Kosi Nojaduka - Home Manager

Karen

Karen McLean

Job Title: Deputy Home Manager Joined: 2025

I have worked within the care sector for over 13 years. For the past three years, I have been specialising in Dementia care.
Two of my passions are: a passion for delivering excellent care to ensure the well-being of our residents and a passion to empower residents to live their lives their way, where there is a will, there is a way.


Working alongside my team of incredible carers, we strive to deliver exceptional person-centred care to every resident every day. A busy, varied and hugely rewarding position which I feel privileged to hold.


Having an open-door policy, I am incredibly happy to be working within such a beautiful home with a friendly atmosphere and dedicated people who deliver excellent care.


I am immensely proud to be the Deputy Manager for Austenwood Care home.

Sammi

Sammi Fisher

Job Title: Lead Activity Coordinator

With nearly two years of experience in activity coordination, Sammi leads all engagement initiatives at Austenwood Care Home. Her role includes planning and organising monthly activity calendars, booking entertainers, coordinating one-to-one sessions, and managing special events such as birthdays, parties, and outings. She also hosts resident meetings to gather feedback on preferences, ensuring the activities are personalised and meaningful. Sammi is dedicated to creating a vibrant, inclusive environment where every resident feels seen, heard, and valued.

Christopher

Christopher Pigera

Job Title: Head Chef

Christopher is a professionally trained chef who studied at The Hotel School in Sri Lanka. He completed the National Diploma at the Cinnamon Grand Hotel (Five Star) over the course of three years and received comprehensive training in all sections of the kitchen.


He has worked for various companies across different countries. In 2004, he moved to London and worked at prestigious establishments including the Meridian Hotel in Piccadilly Circus, City Inn Hotel Westminster, the Bank of England Members Club, and several other fine dining restaurants throughout London.


Since 2015, Christopher has been working in care homes as a chef. He finds this role to be an incredibly rewarding experience. He takes pride in preparing well-cooked, delicious meals that residents thoroughly enjoy.

Jackie

Jackie Lewis

Job Title: Administrator Joined: 2022

With almost 30 years of experience working in the care sector, Jackie joined the team at Austenwood in early 2022 as the Administrator. She is very proud to work in such a lovely home and to support the residents who live there. She welcomes new residents and visitors to the home with a smile and the offer of a nice cup of tea or coffee.

Ian

Ian Ephraim

Job Title: Maintenance Operative Joined: 2024

Ian has over 25 years of experience in maintenance roles, primarily within the care sector. He has been part of the team at Austenwood for over a year, where he is responsible for overseeing the maintenance and repair of the facility’s equipment, infrastructure, and overall environment. Ian ensures that all work is carried out in compliance with safety regulations and standards. He also supports external contractors who service the appliances within the home.


His role is essential in creating a safe, comfortable, and well-functioning environment for both residents and staff, something he takes great pride in every day.

Robert

Robert Balan

Job Title: Head of Housekeeping Joined: 2020

Robert has been working for Austenwood Care Home for 5 years. He began his journey as a cleaner and kitchen assistant in two other care homes before discovering this lovely place. Since then, he has continually developed himself and learned in order to offer better and better services to the residents. He currently works as the Head of Housekeeping and also helps out in all ancillary departments.

Fiona

Fiona Charles

Job Title: Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.


For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.


Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise

Louise Hickman

Job Title: Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.


Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.


Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.


She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Alice

Alice Ledwith

Job Title: Customer Liaison Manager Joined: 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.


In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.


Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Danielle

Danielle Barham

Job Title: Group Lifestyle Manager

In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.


Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.


At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.

Kate

Kate Wyatt

Job Title: Group Community Engagement Manager

With 28 years of experience in the care sector, Kate has held a wide range of roles, from domiciliary care to Deputy Care Manager. Most recently, she served as an Administrator, bringing extensive knowledge, dedication, and vital support to her team. Her deep-rooted passion for elderly care shines through in everything she does, and she thrives at the heart of the home, staying closely connected with both staff and residents.


Kate has a particular passion for community engagement. She loves meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting other homes across the Premium Care Group and is always willing to contribute wherever she can.


Now serving as the Group Community Engagement Manager for Premium Care Group, a role she is immensely proud of, Kate continues to champion connection, compassion, and community across the organisation.


Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and her loved ones.

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