Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ
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9.9 204 Reviews
  • Barchester Chalfont Lodge Care Home, Gerrards Cross
Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham.

It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course; yet close to the M25, M40/A40.

The emphasis is on outstanding care, dignity and choice and how residents live their life.

There is an extensive activities programme, as well as their own music therapist, on-site physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the memory lane community.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Chalfont Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Raj Boodhoo (General Manager)

Local Authority / Social Services

Admission Criteria

  • Shared rooms can accomodate either single individuals, or have a second bed for a partner
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (11)
  • Single Rooms with ensuite Wet Room (2)

Barchester Chalfont Lodge Care Home Reviews (204)

Total of 204, showing 41-60
9.9

Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.897) out of 10, based on 71 reviews in the last 2 years. Over all time Barchester Chalfont Lodge Care Home has 204 reviews.

Overall Experience

  • 168
  • 34
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Date Published

204
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Review from Samantha M (Granddaughter of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the BBQ on Sunday, the food was beautiful and there was a good selection. The staff were very kind and attentive. You can see that they care about the residents. I can see that my grandad is very happy here. The entertainment could have been better. As a vocalist/performer myself, I wasn't
impressed with the lady who performed, unfortunately.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Samantha, thank you so much for the positive feedback, we are glad to hear you enjoyed the moment. We would love to know more about your self as a vocalist and performer, please get in touch. Kind regards.

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Review from Tom N (Friend of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited an old friend of mine for the day who lives at Chalfont Lodge. I was blown away by how happy he is! To quote him 'It's like living in a Hotel!' He is not wrong! The staff were so attentive and so welcoming. We enjoyed a really lovely three-course lunch on the terrace and we were able to catch
up on old times. The food was superb and I certainly can see why my friend is so happy there! He told me how he spends his days, doing all sorts of activities and singing. He also said he has made some good friends and introduced me to some other residents. The grounds of the Home make this place very special. I am so glad my old friend is being so well looked after. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Many thanks for your kind feedback, it is much appreciated.This will be shared with the team.

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Review from Kingston E (Resident) assisted by family/friend published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Senior staff are superb. Everyone knows my name which is amazing.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback, it is much appreciated. We will share with the team.

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Review from M D (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was always happy with the level of care. My mother was well cared for. She never complained about anything. She didn't develop any problems while there.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thanks you for your feedback, we are pleased to hear your mother was well cared for. We are happy to meet with you and also learn how we could do things better for the future, please get in touch when you are available.

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Review from David P (Friend of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the care home and its staff. The grounds were attractive and the home, internally, was warm and welcoming. All staff we met were pleasant and helpful.
We were visiting an old friend and were reassured by our experience.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for taking the time to complete such a positive review. We look forward to welcoming you into the home soon when you visit again. I will be sure to share your feedback with our team.

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Review from Carol B (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away in July after two of the most wonderful years at Barchester Chalfont Lodge Care Home. We were welcomed as a family from day one and made to feel like we were at home. I cannot fault Chalfont Lodge. From the wonderful staff to the services and extramural activities. The staff are angels
and prove that not all heroes wear capes or wings. Thank you everyone for taking such good care of my beloved mum. We, as a family, cannot thank everyone enough.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind review and we are sending our condolences on the passing of your mother. I will be sure to share your kind feedback with the team at Chalfont Lodge.

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Review from H H (Respite Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very pleasant environment and room well-furnished with good quality and taste. Reception excellent. The administrator, in particular, day staff and catering are all good, some very good and empathetic. Physiotherapist excellent. Also, assistant first-class. Night staff generally a little more inefficient
mostly due to misunderstandings although one or two excellent.
All in all, a very enjoyable visit despite difficulties with pain management initially.
Returned home satisfied. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Hello, I would like to extend a huge thank you for taking the time to leave such positive feedback for the team here at Chalfont Lodge. We are so grateful for your comments, I will be sure to share this feedback with our colleagues.

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Review from Victoria M (Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Barchester Chalfont Lodge Care Home for many years and that says a lot. The home has given me a 'home' over a long time, providing excellent care and a place of sanctuary. In each department, whether it be from cleaning to caring, all the staff are so polite, kind, helpful
and above all, extremely professional. The home is situated in such ideal surroundings and it is such a joy for me to be able to look out my window and have a view of nothing but greenery, flowers, trees and much wildlife. Also, to be able to be outside, relishing this and relaxing in the sun. Moments spent in the company of the other residents, building relationships, making friends is such a huge part of life here, which is so important for me and fundamental. Being involved with a wide range of activities gives me a lot of pleasure, joining a group or just watching is such fun. Above all, the home is managed extremely well and nothing is too much trouble, all my needs are met. All the staff are incredible.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your generous feedback. It has been a pleasure having you living here with us at Chalfont Lodge for many years, we look forward to continuing to support you for many more. Thank you for your kind words, I will be sure to share this with the team here.

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Review from Mark H (Son of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A few weeks ago I decided, after reviewing other homes, that Chalfont Lodge was the best one available. My mother is nearly 95 years old, with Alzheimer's. The staff here are all, without exception, fantastic. I feel very comfortable leaving my mother here. If anyone would like to call me for references,
please feel free. I would 100% recommend this nursing home.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind words. It has been a pleasure looking after your mother. I will be sure to share your positive feedback with the team.

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Review from Jackie M (Daughter-in-law of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our very first meeting with the team, we experience nothing only wonderful care and consideration.
The team were attentive to our mum's needs and nothing was too much trouble to ensure she was comfortable.
When it came to end-of-life care, the team were organised and communicated with us with
great respect and care. We would highly recommend Barchester Chalfont Lodge Care Home to take great care of your loved ones.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the kind feedback; it is much appreciated and I will share it with colleagues.

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Review from Michael M (Son of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Barchester Chalfont Lodge Care Home took incredible care of my mum during her time of need. She was, unfortunately, diagnosed with stage 4 cancer and we contacted the care home to look after her.
They were wonderful, so kind and caring and recently made my mum feel safe and cared for.
We
would not hesitate to recommend the team to take care of your loved one.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind feedback; we are grateful for your appreciation. I will share it with the team.

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Review from Charles N (Brother-in-law of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been a resident at Chalfont Lodge for 20 years, during that time she has been consistently well cared for. Over time her personal circumstances have changed, but the kind staff at Chalfont have adapted well to her growing dependence and their care and concern for her is evident.
They communicate well with us over any issues, and we are aware of the well-kept records covering all aspect of her situation and care. We are regularly involved in discussing her care plan and needs.
Previously the managers were changed far too frequently. The current manager has been in place for several years and the benefits are evident. The quality and consistency of the facilities, activities and general atmospherics has visibly improved in recent times.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback. It's a pleasure for us to be able to provide the service. We are continuously looking to improve our service and will share your feedback with the team.

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Review from Gordon B (Brother of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Speaking for myself and all family members, we are so pleased to have found a home for my sister and such general excellence. After five years of home care, when we knew that we could no longer care for her, we have found a home totally suited to her needs.
We genuinely feel that, in her declining
years, we have done the best for my sister in terms of care, comfort and services.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Gordon, thank you so much for the positive feedback. We are happy to be able to meet her needs. I will share your feedback with the team.

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Review from Richard M (Son of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, with severe dementia, was a resident at Barchester Chalfont Lodge Care Home for several years and it was the most settled she has been in a care home. The level of care from the dedicated staff was excellent and it is one of the best care homes in terms of facilities and setting that I have
experienced. She was really well looked after.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Richard, thank you so much for your kind feedback, we are very grateful to receive. I will share with the team.

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Review from Carmelina T (Respite Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful experience Barchester Chalfont Lodge Care Home has been! Excellent, the very highest quality all-round. The food is excellent and varied and plentiful, so dieting her is very difficult but who cares, I'll just have to go to the next size in dresses, trousers, skirts etc.
Although the
food is plentiful, the portions are small and not overwhelming.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Carmelina, thank you so much for the positive feedback, it was a pleasure for us to accommodate you in Chalfont. I will share your feedback with colleagues.

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Review from A L (Grandson of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the fantastic care our grandmother receives at Barchester Chalfont Lodge Care Home. Her quality of life has improved greatly since she moved in. She seems much happier now and her health has improved.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback, I will share this with the team.

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Review from A E (Son of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We required some respite care for our mother after she had a fall and Chalfont Lodge provided us with exactly what we needed. All the staff were always so friendly.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Andrew, thank you for your comments, we are happy we were able to provide a respite stay for your mum at short notice.

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Review from Ann S (Friend of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was here for approximately 18 months, very happy and received good care while here. The home always welcoming and very clean.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind review. We pride ourselves on our high standards here at Chalfont Lodge and look forward to welcoming you or your friend again should you require our services.

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Review from Sheila H (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top-class nursing home. Hands-on care from management, admin and all staff. Very approachable in all situations. Chefs take note of family suggestions and preparing individual meals if required.
Excellent nursing care. Care team considers each patient's needs.
Very clean and beautifully maintained,
comfortable rooms with views. I give five stars to all concerned.
Great, warm welcome at reception daily. They know each resident and their families by name.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Sheila, thank you so much for the kind feedback, we really appreciate it. It's a pleasure for us to take care of your mum.

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Review from Sharon J (Friend of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are excellent, they are so very caring and thoughtful. Nothing is too much trouble and they know my friend's needs perfectly. They are very encouraging and the whole ambience here is a happy and caring one. A lovely place to spend time in.
My friend is safe, well and happy.
Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Sharon, thank you so much for your kind feedback.It is very much appreciated. I will share this with the team.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 71 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 71 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (763 Excellents x 5) + (77 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 845 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 71 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 71 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (108)

Meet the Team (12)

Raj

Raj Boodhoo

Job Title: General Manager

Joined: 2018

My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.

I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.

I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.

Ovi

Ovi Gall

Job Title: Clinical Deputy Manager

Joined: 2024

Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.


Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.

Raluca

Raluca

Job Title: Clinical Lead

Joined: 2016

Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!

Maria

Maria Palacious

Job Title: Head Of Turnberry

Joined: 2019

Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!

Zorica

Zorica Stevanovic

Job Title: Head of Sunningdale Unit

Joined: 2019

I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.

Jacqui

Jacqui Steuer

Job Title: Administrator

Joined: 2017

I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.

Zbigniew 'Zibi'

Zbigniew 'Zibi' Kuczynski

Job Title: Head Chef

Joined: 2014

Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.


I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux 


I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.

Ayrton

Ayrton Hooker

Job Title: Head of Maintenance

Joined: 2024

With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.

Digir

Digir Kaur

Job Title: Head House Keeper

Joined: 2022

Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!

Kirsty

Kirsty Taylor

Job Title: Activities

Joined: 2024

Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.

Mansukh

Mansukh Chander

Job Title: Physiotherapist

Joined: 2013

Msc, Bsc, MCSP, ACPIN


Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.


I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.


I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.


I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.

Isabel

Isabel Swinhoe-Standen

Job Title: Music Therapist

Joined: 2023

Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.

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