Barchester Chalfont Lodge Care Home

My husband has FTD dementia. He has no understanding. The staff have been extremely kind and patient and have been able to manage his personal hygiene and dressing, despite I guess his protesting.

I love it here, I don't want to be anywhere else. I love the staff so much!

My mother was 96 years old when she entered Chalfont Lodge Care Centre and unable to walk and required a high level of support and assistance. Chalfont Lodge Care Centre was able to provide all the support and assistance she required. The staff were very professional but also kind and caring. I was able to word the management and staff to discuss my mothers care as her mental and physical health declined. Chalfont Lodge Care Centre managed Covid-19 pandemic well and brought testing in early. The activities team were very supportive to me during the lockdown.

Chalfont Lodge Care Centre is a lively, happy environment which I would recommend to anyone. Many outside 'professionals' have told me if they needed the care provided, Chalfont Lodge is where they would like to be. Nowhere is probably perfect but in my experience, Chalfont Lodge is as close as it can get!

Excellent treatment and palliative care. Thank you so much.

My husband spent the last month of his life in Chalfont Lodge receiving palliative care for lung cancer. Right from my first visit to find a safe and comfortable place for him to stay until his death I cannot fault the caring and sensitive care both he and I received at Chalfont Lodge. It was a hard decision to opt for a nursing home, but one both I and close relatives don't regret. We could not have managed the same level of care at home. We very much value the kindness, compassion and understanding from everyone at Chalfont Lodge. Thank you.

Especial thanks to the staff on memory lane that were there for my dad day in day out catering for his needs but most especially for treating him with respect and as one of their family.

Care and dedication of care/activities staff have been superb during this crisis. I have the greatest respect for all these people. Staffing levels at times seem to be inadequate. Quality and choice of main meals are disappointing.

Thank you to all at Chalfont Lodge

My mother was at Chalfont Lodge in the Memory Lane Unit for three years after experiencing a serious stroke, until she passed away with vascular dementia. Her medical, personal and social care was excellent throughout. She stayed remarkably healthy until the very end. She loved the staff and the activities she was involved in, remaining in good spirits. The facilities are a class above the vast majority of alternatives.

As soon as I came I felt at home. When I got to the room there was a plate of fruit and it made my day. Very happy with the services.

My 96-year-old mother has been a resident for almost three years and has always been treated with the utmost respect and kindness. I am full of admiration for all those who work at Chalfont Lodge in their dedication and care throughout such frightening and unprecedented times. Thank you to you all.

Thank you for looking after my mum and keeping her safe at this hard time. I would like to thank activities lady who has been helping me video call so I can see my mum.

Staff at Chalfont Lodge work extremely hard and look after my mother very well. They are very kind, caring and patient to the residents and visitors. All supporting staff have also been helpful and pleasant to deal with. I am confident my mum is being well looked after which is a huge comfort to my dad and the rest of the family. Thank you!

Our father arrived in June 2019. I cannot fault the care and respect given to my father and the family. The devotion given by all staff on Memory Lane has been second to none. I will be sad not to see the team when the time comes. I wish I could mention a few names but I can't. The food is lovely too, we have Sunday roast most weekends. The cost is high, but so worthwhile, I would't go anywhere else.

I couldn't recommend more than they are doing now as the service is excellent looking after my dad and his dignity has been well looked after. My father is very sporty and would be lovely if there was a gym to be able to keep fit.

The care my Dad receives day today at the home is immeasurable. We know when we leave him at the home he is well looked after which gives us a lot of comforts. The staff are incredibly patient and kind (even though a little overworked). The staff are friendly to family members too which makes visiting easier. The open house policy allows for visits at any time of the day. Just as a note - I've marked the facilities as poor, as the outside needs to be fit for purpose for the residents. You cannot get around the grounds in a wheelchair and there are very little options to take a walk anywhere. Improvements should be made.

I have been visiting this home 4-5 days a week for the past 5 years. It is the most welcoming and comfortable home I visited. All Staff from the receptionist, laundry cleaners, nurses, carers and activity persons are all very willing and helpful. I would have no problems recommending this home to anyone.

Overall my short stay has been very good but has a few teething problems, especially with communication.

I loved the way of all the service during my wife's staying period in Chalfont Lodge.