Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ
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9.9 204 Reviews
  • Barchester Chalfont Lodge Care Home, Gerrards Cross
Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham.

It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course; yet close to the M25, M40/A40.

The emphasis is on outstanding care, dignity and choice and how residents live their life.

There is an extensive activities programme, as well as their own music therapist, on-site physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the memory lane community.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Chalfont Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Raj Boodhoo (General Manager)

Local Authority / Social Services

Admission Criteria

  • Shared rooms can accomodate either single individuals, or have a second bed for a partner
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (11)
  • Single Rooms with ensuite Wet Room (2)

Barchester Chalfont Lodge Care Home Reviews (204)

Total of 204, showing 141-160
9.9

Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.897) out of 10, based on 71 reviews in the last 2 years. Over all time Barchester Chalfont Lodge Care Home has 204 reviews.

Overall Experience

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Date Published

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Review from A R (Husband of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Food is particularly good. Management is approachable.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Hi Alan
Thank you very much for your kind message. I will share it with all the staff. Kind regards.

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Review from A R (Grandson of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressive all around. My nan has made some amazing improvements in her time here and I feel a lot of that comes down to the staff and facilities.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Hi Ashley
Thank you very much for your kind message.
Kind regards.

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Review from Emma-Grace A (Aunt of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed a fabulous BBQ today with our nephew who is a resident. The food was delicious, we are so happy with the care given at Chalfont Lodge - it is truly a second home. The staff are amazing, we are truly confident in the care delivered. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Hi Emma
Thank you very much for your appreciation. I will share your message with all the staff. Kind regards.

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Review from O B (Daughter of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So grateful for the care and support provided for my mother. Chalfont Lodge has become a happy home for her, where her needs are well provided for and she has made many good friends. And the surroundings are so pleasant and peaceful.

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Review from Steph I (Friend of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit a friend at Chalfont Lodge. Very warm and welcoming team/staff, always on hand to help. I am so relieved my friend is living in a place with such kind people (staff and residents alike). A very proactive and friendly activities team.

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Review from Mable S (Resident) assisted by family/friend published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always very well looked after here.
The nursing and care staff are attentive and friendly. I have a nice room and bathroom.
There are more activities here than at other homes I've stayed in, which are most enjoyable. I also appreciate the other facilities such as the hairdresser and chiropodist.

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Review from Susan E (Daughter of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had two short stays here in the last three months, recovering from surgery. We cannot recommend Chalfont Lodge enough! They provide excellent care and staff and residents are extremely friendly and welcoming.
He arrived here from hospital two and a half weeks ago in a wheelchair and is now
going home, walking with a walking stick only. Having in-house physio team has been essential to his excellent recovery. Also having meals with the resident's ambassador has been a real bonus.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Hi Susan,


Thank you for your lovely review I will be sure to pass the message onto the whole team at Chalfont. We look forward to seeing your father in the near future for any stays he would like.


Regards

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Review from William (Bill) C (Husband of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is extremely well looked after. After three and a half years she feels at home in a large family.
The staff from the general manager to the cleaners are caring, well-qualified people.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Bill,
Thank you for your lovely review.

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Review from Benjamin W (Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good atmosphere with very friendly staff.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Ben,


Thank you for your lovely review, I hope you enjoyed your stay with us and will be back to stay in the future.

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Review from Keith H (Respite Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought that all the staff were excellent and would have no hesitation in recommending Chalfont Lodge to anybody who needed similar care.

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Review from Ann H (Wife of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Chalfont Lodge for 1 week, respite/rehabilitation following back surgery. The general nursing care in Chalfont Lodge was excellent and the physiotherapy service (four days a week) was exactly what my husband needed before returning home.

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Review from Ben A (Father of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Chalfont since March 2018 on a weekend basis.
Chalfont Lodge is a very relaxing place for my son, he is taken care of extremely well, all the staff go out of their way to make sure that I, as a father, and my son and all of our family, are at ease.
Nothing is a problem, he is taken
care of in every way possible.
All staff from the front desk to the cleaners are very polite and helpful.

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Review from Sudhir P (Father of Resident) published on 5 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care my daughter received was at the highest stranded and very professional staff who cared for her. With loving care to her needs.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Thanks, Sudhir,


I am glad your daughter and your family are happy with the care she has received. Maybe you could pop down on our open days and explore the activities that we do?


Kind Regards
Bijal.

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Review from David E (Husband of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was originally told Chalfont Lodge was the nursing home best suited to meet my late wife's needs and throughout her stay there, I was convinced that they were right. The activities were brilliant and the nursing as good as it comes. I will be eternally grateful for everything that was Chalfont Lodge
for the last years of her life.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review I will discuss with the team.

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Review from E H (Private Carer of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Chalfont Lodge a very good nursing home. The management is always very professional. The nurses are very efficient and carers are kind and caring. I would be happy for one of my family to come to Chalfont Lodge as it has a lovely atmosphere and I am always happy to come to visit here. I
wish all nursing homes worked so well. They are a credit to nursing care centres.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review.

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Review from Linda P (Mother of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter seems to have settled well and the staff are lovely.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review.

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Review from Jean E (Daughter of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first phone call enquiry about respite, the staff were very helpful and an assessment arrangement was made very quickly, which was extremely helpful. Carers and the nursing team are always happy to listen and discuss what's best for my mother. My mother is happy and feels content. All staff
at all levels appear to want to make residents happy, which I appreciate. Thank you.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review.

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Review from Claire L (Wife of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is cared for by kind and thoughtful people. Staff have shown their professionalism when dealing with him by following up carefully when he needed observation and referral to other medical staff.
The activities at this home are interesting and stimulating.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for your kind review I will pass your message to the staff

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Review from Peter C (Stepson of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother died at Chalfont Lodge on July 14, 2018, after more than 6 years there.
I was satisfied with the end of life palliative care, the coordination between the GP and Chalfont Lodge and the knowledge of the nurses on duty on the day she died.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Peter,


Thank you for your lovely review. Your stepmother was much loved and will be missed by a lot of us dearly.

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Review from Alan D (Stepfather of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepson has been at Chalfont Lodge for 6-7 years. The care home is a very friendly welcoming place where the staff, from management down are first class. My stepson, with the help of physio, music therapy and many excellent activities is now walking with a frame and can feed himself with little assistance.
As a retired architect in the public NHS sector, this is the best care home I have come across in my long career.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Absolutely fantastic review and I will make sure the staff are fully aware - thank you so much.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 71 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 71 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (763 Excellents x 5) + (77 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 845 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 71 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 71 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (108)

Meet the Team (12)

Raj

Raj Boodhoo

Job Title: General Manager

Joined: 2018

My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.

I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.

I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.

Ovi

Ovi Gall

Job Title: Clinical Deputy Manager

Joined: 2024

Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.


Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.

Raluca

Raluca

Job Title: Clinical Lead

Joined: 2016

Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!

Maria

Maria Palacious

Job Title: Head Of Turnberry

Joined: 2019

Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!

Zorica

Zorica Stevanovic

Job Title: Head of Sunningdale Unit

Joined: 2019

I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.

Jacqui

Jacqui Steuer

Job Title: Administrator

Joined: 2017

I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.

Zbigniew 'Zibi'

Zbigniew 'Zibi' Kuczynski

Job Title: Head Chef

Joined: 2014

Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.


I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux 


I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.

Ayrton

Ayrton Hooker

Job Title: Head of Maintenance

Joined: 2024

With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.

Digir

Digir Kaur

Job Title: Head House Keeper

Joined: 2022

Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!

Kirsty

Kirsty Taylor

Job Title: Activities

Joined: 2024

Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.

Mansukh

Mansukh Chander

Job Title: Physiotherapist

Joined: 2013

Msc, Bsc, MCSP, ACPIN


Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.


I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.


I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.


I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.

Isabel

Isabel Swinhoe-Standen

Job Title: Music Therapist

Joined: 2023

Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.

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