Barchester Chalfont Lodge Care Home

My 83-year-old mother who has dementia fell and broke her hip. She endured a torrid month in the hospital and left weak, disorientated and unable to stand let alone walk. Her care home is first class but had limited physio support.

The transformation has been remarkable - six weeks later and mum is no longer in a wheelchair, walks quite well with a frame and even unaided.

Whilst this positive change isn't down to any one person - it has certainly been a team effort - there is no doubt as to the "lead" physios - have been excellent in helping achieve the excellent progress made.

All visits to Chalfont Lodge have been efficiently handled and all staff have been kind and friendly

Thank you

Two years ago I stayed here for respite and vowed that if I ever need such care again I would come straight back. This year I did precisely that. Again, my stay was ideal. The management team and staff are very kind and so helpful. The food was good and served by charming staff in the pretty dining room. I chatted to a number of the long term residents who spoke warmly of their care and of the varied activities provided for them. My week's stay was very enjoyable and over all too quickly.

Having seen a former friend who used to live in another home, I was absolutely delighted to see how happy she was. Her room was impeccable. Staff super friendly. Attention to detail was on point. I would have no problem with recommending Chalfont Lodge.

Very good care and professional approach, as there were plenty of qualified staff to assist. All were professional including the managers, clerical staff and nurses/carers.

My father had a 3-week stay at Chalfont Lodge during September 2019. He was admitted to Memory Lane ward. During his stay, all staff were professional, caring, loving and courteous. My son's visited many times during my fathers stay and every time it never changed. Everyone including the patients appeared well cared for and happy. The ward manager displayed exceptional leadership skills making this unit run smoothly.

I live in Canada and I am always concerned for my son and the care he receives as I can only visit the UK two or three times a year. My son was moved to Chalfont Lodge between my visits so I was anxious. Now I have experienced the Lodge, I couldn't be happier with the care he receives. Not only that but every member of staff, regardless of their position, have been welcoming and extremely helpful not only to my son but also to me. The staff and services are excellent. The property is very well maintained and spotlessly clean.

When I visit my mother-in-law a couple of times a month, I am always struck by how pleasant the environment is for the residents. I often witness the attentive care being given to my mother-in-law and it is clear to me that the standard of care I see is the norm as often the carers are unaware that I am there.

The transparent care that my sister is receiving is exemplary. All staff and management know who she is, what her issues are and what needs to be done for her to be cared for properly. She has, within herself, improved tremendously during her time at Chalfont Lodge and I am very hopeful that this will continue. I feel that she now has a very secure environment in which to return to settled normality.

My grandmother has been at Chalfont Lodge for seven years and in that time she has always seemed to be provided with exceptional care. The home is always clean and the staff very friendly - it is clear that they care about their residents and take the time to get to known them.

Everyone is always helpful and cheerful and the greetings from the entrance to my wife's room is always very good. The home is kept clean and tidy.

Staff excellent. Food is particularly good. Management is approachable.

Very impressive all around. My nan has made some amazing improvements in her time here and I feel a lot of that comes down to the staff and facilities.

We enjoyed a fabulous BBQ today with our nephew who is a resident. The food was delicious, we are so happy with the care given at Chalfont Lodge - it is truly a second home. The staff are amazing, we are truly confident in the care delivered. Thank you.

So grateful for the care and support provided for my mother. Chalfont Lodge has become a happy home for her, where her needs are well provided for and she has made many good friends. And the surroundings are so pleasant and peaceful.

There are more activities here than at other homes I've stayed in, which are most enjoyable. I also appreciate the other facilities such as the hairdresser and chiropodist.

I came to visit a friend at Chalfont Lodge. Very warm and welcoming team/staff, always on hand to help. I am so relieved my friend is living in a place with such kind people (staff and residents alike). A very proactive and friendly activities team.

He arrived here from hospital two and a half weeks ago in a wheelchair and is now going home, walking with a walking stick only. Having in-house physio team has been essential to his excellent recovery. Also having meals with the resident's ambassador has been a real bonus.

The staff from the general manager to the cleaners are caring, well-qualified people.

Good atmosphere with very friendly staff.

I thought that all the staff were excellent and would have no hesitation in recommending Chalfont Lodge to anybody who needed similar care.