Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ
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9.9 207 Reviews
  • Barchester Chalfont Lodge Care Home, Gerrards Cross
Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham.

It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course; yet close to the M25, M40/A40.

The emphasis is on outstanding care, dignity and choice and how residents live their life.

There is an extensive activities programme, as well as their own music therapist, on-site physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the memory lane community.
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Care Provided by Barchester Chalfont Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Chalfont Lodge Care Home to find out the exact price for your requirements.

Contact Barchester Chalfont Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Chalfont Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Raj Boodhoo (General Manager)

Local Authority / Social Services

Admission Criteria

  • Shared rooms can accomodate either single individuals, or have a second bed for a partner
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (11)
  • Single Rooms with Ensuite Wet Room (2)

Barchester Chalfont Lodge Care Home Reviews (207)

9.9

Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.905) out of 10, based on 70 reviews in the last 2 years.
Over all time Barchester Chalfont Lodge Care Home has 207 reviews.

Overall Experience
  • 171
  • 34
  • 1
  • 1
  • 0
Date Published
  • 207
  • 17
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  • 70
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Reviewer Connection to Barchester Chalfont Lodge Care Home
  • 42
  • 32
  • 22
  • 21
  • 20
  • 19
  • 8
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 207, showing 161-180
Review from Claire L (Wife of Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is cared for by kind and thoughtful people. Staff have shown their professionalism when dealing with him by following up carefully when he needed observation and referral to other medical staff.
The activities at this home are interesting and stimulating.
Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for your kind review I will pass your message to the staff

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Review from Peter C (Stepson of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stepmother died at Chalfont Lodge on July 14, 2018, after more than 6 years there.
I was satisfied with the end of life palliative care, the coordination between the GP and Chalfont Lodge and the knowledge of the nurses on duty on the day she died.
Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Peter,


Thank you for your lovely review. Your stepmother was much loved and will be missed by a lot of us dearly.

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Review from Alan D (Stepfather of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepson has been at Chalfont Lodge for 6-7 years. The care home is a very friendly welcoming place where the staff, from management down are first class. My stepson, with the help of physio, music therapy and many excellent activities is now walking with a frame and can feed himself with little assistance.
As a retired architect in the public NHS sector, this is the best care home I have come across in my long career.
Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Absolutely fantastic review and I will make sure the staff are fully aware - thank you so much.

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Review from M G (Wife of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Husband was in respite for 2 weeks in the dementia unit, his first experience away from home. Staff were kind and patient when he was admitted and nurses very attentive when he experienced a foot infection in the heat. He was well-nourished.
Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for your review - I hope your husband is well and please feel free to pop in for the BBQ this Saturday

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Review from K A (Wife of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and obliging to everything I ask.


Activities team work extremely hard.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you. These reviews also give us the opportunity to focus on improvements were needed - I will make sure the staff are aware of your kind comments regarding care

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Review from M T (Husband of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with this home. My husband has been here for the last 3 1/2 years and is well looked after and treated with dignity.
Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for the review and I will pass comments over to the team.

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Review from R A (Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here from hospital - no previous preview - so everything first time. So far (10 weeks) so good.
Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much. I will pass your kind words over the team.

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Review from P G (Partner of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chalfont Lodge is perfect for respite or long term. It has the "welcome touch" from all staff. It looks comfortable and caring with lots to do for the resident. Something to interest everyone.
Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Many thanks for your helpful review I will pass on the praise to the team

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Review from J R (Daughter of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff looked after my mother with love and care.
Reply from Wayne Hughes, G M at Barchester Chalfont Lodge Care Home

Many thanks for your kind review I will pass your comments over to the staff

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Review from Sheila R (Friend of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit my friend quite often and each time find the home so clean, staff friendly and a very happy atmosphere.
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Review from Margaret W (Friend of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit a friend in Chalfont Lodge every 4 - 5 weeks and have always found the staff very happy and friendly, also the residents. There seems to be a great range of activities for all to take part in should they wish.
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Review from S H (Niece of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came in for respite. Treated very well.
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Review from J M (Wife of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good, caring staff. Always pleasant and trying their best for residents.
Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Hello Jenny,


Thankyou for your lovely review.


Kind Regards
Bijal

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Review from Keith A (Husband of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted at the end of December 2017 and remained there until her death on 10th February 2018. She was totally dependent on 24-hour help as she could not use her limbs, talk or feed herself.


Throughout this time she was dealt with in a most sensitive and friendly manner. The staff were

also alert to her medical needs and responded with immediate and professional support.


Knowing she was in such a reliable Home gave me the massive support I needed during this tragic and final part of her life. The way they dealt with her death was exemplary.


Thanks to all the staff and their support during this saddest of times.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Keith, thank you for your lovely review. Your wife was a much-loved resident of the home and the staff were very sad about her passing but we take comfort in the thought that she felt well looked after and hope that all of our residents feel this way about the care we provide.

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Review from Janet P (Wife of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
He seems to be happy and feels at home. Clothes in the wardrobe have been a problem, but this is improving. Please keep it up! We're not sure he gets enough outdoor exercise. We were promised a short daily walk. He does have suitable outdoor clothing. You seem to be looking after his general health
well.
Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Hi Janet,


Thank you for your lovely review. We would be happy to meet with you to discuss the facilities and activities and how these can be more tailored to suit your husband's needs.

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Review from James B (Husband of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents of Chalfont Lodge Care Centre are generally facing extremely difficult personal circumstances.


Despite this, the facility manages to maintain an air of "quite a nice hotel" which helps greatly with the resident's dignity.


I hope I never need this kind of support, but if I do I hope I

end up in Chalfont Lodge Care Centre.
Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear James,


Thank you for your lovely review. I am glad to hear your positive thoughts on Chalfont Lodge and the care we provide our residents.

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Review from Jackie S (Daughter of Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the family of a resident of Chalfont Lodge we booked to have Christmas dinner in the restaurant.


We were warmly welcomed with festive drinks in the lounge/conservatory which had been decorated beautifully and we were able to invite extended family in for a while to ensure we could all see each

other that day.


Six of our party had booked for dinner. The tables were set nicely and the service was excellent - friendly, attentive staff. There were a couple of good choices for each course and the meal was served promptly and came out hot. We all had a very enjoyable Christmas lunch. Without this service/facility we would not have been able to spend some of Christmas together so we are extremely grateful.


We would like to thank all the staff for their hard work - Reception staff for overseeing bookings, Activities staff for the wonderful welcome, Care/Nursing staff for looking after residents, Cleaners/Maintenance/Groundsmen for keeping the place looking good, the Chef/Kitchen staff for working so hard to feed everyone well and of course, management for pulling all this together.


Thank you.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Jackie,


Thank you for your lovely review, we are happy to hear that your Christmas Lunch with us was an enjoyable experience for yourself and all your guests. Your lovely message will be passed onto all departments. Hopefully we will see you again next year.

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Review from Jean B (Friend of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting Chalfont Lodge Care Centre since early October. From the first time, the atmosphere was of calm and warmth. The staff are unobtrusive quick to respond with concern and care if needed.
This was shown especially shown last weekend to my friend. Today a special buffet lunch was enjoyed
to celebrate a very special birthday. It really made a memorable day for us. Then the care shown to all the residents coming to hear a group of children sing just exceptional. So thank you for the wonderful care knowing she is so well there and happy.
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Review from Arnold H (Husband of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife who has dementia was formerly in a highly rated care home that really couldn't cope when my wife showed signs of aggression due to the care homes GP withdrawing an important medication which the care home didn't inform me of. Now she is in Chalfont Lodge Care Centre and in addition to being
able to care they are also very able to cope.
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Review from Ron S (Friend of Resident) published on 2 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My good friend has been in the home for 6 months now.
She is 100% happy with everything concerning the care home.
(She had a poor experience in another local care home).
The staff are brilliant. The rooms are very nice.
The home is set in a most beautiful, quiet countryside area.
The food is excellent
and plentiful.
Activities are arranged, twice a day, most days.
I highly recommend Chalfont Lodge for anyone considering caring accommodation for family or friends.
Ten out of ten!
Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Hello Ron,


Thank you for your lovely review. We are glad that your friend is finding her experience with Chalfont a better one than she has had previously.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 70 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 70 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (756 Excellents x 5) + (71 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 831 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 70 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 70 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (112)

Meet the Team (12)

Raj

Raj Boodhoo

Job Title: General Manager Joined: 2018

My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.

I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.

I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.

Ovi

Ovi Gall

Job Title: Clinical Deputy Manager Joined: 2024

Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.


Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.

Raluca

Raluca

Job Title: Clinical Lead Joined: 2016

Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!

Maria

Maria Palacious

Job Title: Head Of Turnberry Joined: 2019

Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!

Zorica

Zorica Stevanovic

Job Title: Head of Sunningdale Unit Joined: 2019

I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.

Jacqui

Jacqui Steuer

Job Title: Administrator Joined: 2017

I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.

Zbigniew 'Zibi'

Zbigniew 'Zibi' Kuczynski

Job Title: Head Chef Joined: 2014

Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.


I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux 


I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.

Ayrton

Ayrton Hooker

Job Title: Head of Maintenance Joined: 2024

With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.

Digir

Digir Kaur

Job Title: Head House Keeper Joined: 2022

Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!

Kirsty

Kirsty Taylor

Job Title: Activities Joined: 2024

Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.

Mansukh

Mansukh Chander

Job Title: Physiotherapist Joined: 2013

Msc, Bsc, MCSP, ACPIN


Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.


I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.


I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.


I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.

Isabel

Isabel Swinhoe-Standen

Job Title: Music Therapist Joined: 2023

Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.

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