






Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local events such as the annual carnival.
Castlemead Court is a modern purpose built 79 bed care home set in its own grounds with private parking for visitors. The...
Care Provided by Excelcare Castlemead Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Castlemead Court Care Home for full pricing details and T&Cs.
Contact Excelcare Castlemead Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Grace Madenyika(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Visiting
- Visitors welcome at all times.
Parking
- Ample free parking in the grounds of the home
Excelcare Castlemead Court Care Home Reviews (123)
Excelcare Castlemead Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years.
Over all time Excelcare Castlemead Court Care Home has 123 reviews.
He was always spotless and smelt nice with his aftershave. It was obvious how much he liked the staff. Although he had difficulty with his speech, we could see how happy he was.
Nothing was too much trouble for the staff; they work very hard but always had the time to answer any questions.
Thank you so much for taking the time out to write such a positive review for Castlemead Court. We do appreciate the wonderful comments you have made. Many thanks.
I would like to thank everyone dearly at the home that was there for my mum. I will never forget the people that were there for me at the end. I had so much support, just can't thank you all enough. Love you all. My mum would have loved you all too.
Thank you so much Julie for your kind words. We were only too glad to have been a support to you in what was a very difficult time. Please do keep in touch.
The manageress is very competent, always smiling and helpful.
Four months on and still trying to improve my own health. As we all know Covid has proved very difficult for visiting loved ones but hopefully, this will change shortly.
I am eternally grateful for all the help afforded me.
Thank you for your kind words for Castlemead. It has been a very difficult year for most and I am so pleased the home was able to assist. Take care and thanks again. Celia Hardill
My husband has been in Castlemead Court for 6 months, the support we have received as a family from the manager to all care staff has been outstanding. The manager and team leader have gone above and beyond. The care my husband receives is exceptional, the staff ensure as a family we are always updated in relation to any health issues or any concerns regarding my husband. Excellent care home.
Thank you for taking the time to put on the excellent review for Castlemead Court and we are very pleased to hear that your husband receives such exceptional care.
I was only able to visit my wife in the few days before lockdown in March 2020. She seemed very happy after being transferred. My assessment, therefore, is based on minimal information and experience about the home. Generally, she is well cared for and seems happy. I would like more communication by phone or text messages on a regular basis.
Many thanks for taking the time to review our service, Whilst we do strive to communicate on a frequent basis with all families we understand that this could be improved on. We will certainly look at how we currently do this to try to achieve a better service for all.
My mother came to live at Castlemead Court during the first lockdown. It was very hard to accept as I have cared for her for so many years but I know that this what she needed. She won't admit it but she loves it here and I know she is very grateful for the care she receives and so am I. Obviously, it would be lovely to see her all the time and it all to go back to normal but this is how it is right now and I can not thank the staff enough for all they do for my mum. I am utterly grateful. Thank you.
Castlemead Court appears to be well-run and staff seem interested in and engaged with residents. In my experience as a visitor, the centre is well-run, is well presented and kept clean and tidy. Most importantly, the residents appear to be very well looked after, they are safe and well-fed and as far as it is possible to tell from visits, it seems like a happy place.
We appreciate your comments and hope that we get to see you again very soon.
My aunt always looks well dressed and I feel confident she is in a safe, caring environment.
The staff have worked hard to keep her happy and healthy in these difficult and challenging times. They are always open and approachable for any concerns or questions I have. I would recommend Castlemead Court Care Home.
Many thanks for your feedback, we appreciate you taking the time to make comments on the service that we provide. These last 12 months have been difficult for all involved with Castlemead Court and we are delighted that you have had a positive experience.
My mum wasn’t in Castlemead Court Daisy unit long but they looked after her so well and kept me updated by email and I rang often. Even being in Australia, all the staff I spoke to were brilliant and very catering. My mum passed away recently and they were kind and the staff were very thoughtful of how I was feeling. Thank you Castlemead Court and staff.
Thank you so much for your very kind comments. It is heartwarming to receive such a positive review. Thank you.
Very helpful in all ways.
Thank you so much for your wonderful comments and ratings. We appreciate you taking the time to feedback to us.
Castlemead Court staff are exceptional. My dad was in the Holly nursing unit from 2018 and had disabilities following a stroke and was cared for by a wonderful team of carers and nurses. The Castlemead team are like a family working together and you become part of that family. Before Castlemead, my dad had experienced two other nursing homes one in London and another big named one in Milton Keynes and none compare with Castlemead. I visited my dad daily and we have never had any issues or complaints. The management team are just as caring and approachable and they are all a wonderful hardworking team.
Thank you so much for your wonderful feedback about the home. We are extremely lucky that we have such kind and caring families.
He has been admitted here for his last days and has a one to one carer, who has been incredibly kind and caring.
We are very grateful to the wonderful staff who are taking care of him.
We are sorry it has been such a difficult time due to the Covid-19 outbreak and we hope to resume normal activity soon.
There is not enough permanent staff as many of the residents need one to one. Sometimes on reception area, there are only visitors. It took three days for me to get someone to get a doctor to my husband who spent a week in hospital with a chest infection. The nurse on duty those days, he was not her patient. It took the next change of staff for a doctor to be called. There are a lot of dedicated staff on the floor but could do with more. I take my hat off to the staff.
My sister and I visit my Mum 4 days a week so my experiences are based on these snapshot visits. We are not around at mealtimes so my marks for food and drink is based on comments from the residents (cold, rough and repetitive) so it is only hearsay. We feel that your strength is in the staff you employ. Most of them are very kind, caring and cheerful. I hope you find these comments useful.
All staff showed care, compassion, dignity and kindness towards my mum in the years that mum spent at Castlemead Court. Her final days were spent surrounded by staff who showed love and kindness not only towards Mum but towards us all as a family. I will always be grateful. Thank you.
Thank you so much for taking the time to review Castlemead Court.
Castlemead is a welcoming, friendly home. It also has a high level of care. My mum had a hard time coming to terms with her situation, but the staff and medical staff have helped her enormously. As a bonus, it is always easy to park when I visit, in fact, the whole outside of the grounds is very good.
We are extremely grateful that you have taken the time to comment on our care home. We always welcome feedback.
The majority of carers are kind, hardworking individuals. There are two who leave something to be desired, as is the case in most organisations. Any worries I have had have been dealt with promptly by management I feel my husband is well cared for at Castlemead.
Very happy with the home. Very clean and tidy. Staff look after him well.
Thank you for your kind comments. We do appreciate your feedback.
Castlemead Care Home is a very homely environment. I believe this is due to the caring staff, from the receptionist to all the carers on Poppy ward.
It's so good to hear that's you are happy with the service that we provide. Thank you for your comments.
I'm happy with the care that my husband receives and he is also happy. Staff are always helpful and very caring.
Thank you for taking the time to review our Home. We always appreciate feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 01 Jul 2026
There wasn't a dry eye in the room when siblings Marian and Lenny shared an emotional reunion at Castlemead Court Care Home after spending ten years apart. With just five...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 26 Aug 2026Organiser: Excelcare Castlemead Court Care Home
- 30 Sep 2026Organiser: Excelcare Castlemead Court Care Home
Accreditations
There are no accreditations posted yet for Excelcare Castlemead Court Care Home.
Meet the Team (5)

Grace is a registered nurse, an adult branch, and has been qualified for 8 years. Grace has worked in various NHS departments, hospices, community research and private organisations in which she’s held different positions from staff nurse newly qualified, to clinical leadership and training. Grace is passionate about elderly care and end-of-life as well as ensuring her colleagues are supported and inspired to develop their skills in those areas of care they are also passionate about.
She progressed from Care Manager to Home Manager in December 2023.

Karen joined Excelcare in 2017 and worked as a staff nurse until taking the role of Clinical Lead in December 2023.
Karen has a passion for providing excellent care for those living at Castlemead and has a special interest in wound care.

Sasha joined Excelcare in 2013 as part of the home domestic team and in 2019 she took on the role of Head of Housekeeping. Sasha prides herself on maintaining high standards throughout the home and thoroughly enjoys interacting with those who live at Castlemead. In December 2023, Sasha was promoted to Business & Operations Support Manager.

Gracie is a valued member of the team at Castlemead Court.
She joined Excelcare in 2022 as the home's receptionist.
Gracie has progressed to the home administrator role in April 2024 and works alongside all of the team to ensure the safe running of our home.

Nicola is our newest addition to the home in the lifestyle team
Nicola prides herself on being fun and creative and is keen to create a friendly and comfortable environment for all too.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Castlemead Court Care Home to verify any information. View our terms and conditions. Excelcare Castlemead Court Care Home has an Enhanced Service -more info.