






Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local events such as the annual carnival.
Castlemead Court is a modern purpose built 79 bed care home set in its own grounds with private parking for visitors. The...
Care Provided by Excelcare Castlemead Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Castlemead Court Care Home for full pricing details and T&Cs.
Contact Excelcare Castlemead Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Grace Madenyika(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Visiting
- Visitors welcome at all times.
Parking
- Ample free parking in the grounds of the home
Excelcare Castlemead Court Care Home Reviews (123)
Excelcare Castlemead Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years.
Over all time Excelcare Castlemead Court Care Home has 123 reviews.
My husband was in Castlemead for 7.5 years and I was overwhelmed with absolutely everything. Since he passed away 2.5 years ago I have been very lucky to be a volunteer at Castlemead and I am so very sure that there cannot be a care home anywhere that can top Castlemead. Everyone is so kind and caring and the residents are all so very lucky. A big thank you to Castlemead and lucky Excelcare.
We are extremely lucky to have you here with us now as a volunteer. Thank you for your lovely comments.
Home is clean, tidy and attractive, staff are friendly, approachable and helpful. Care standard is good. There are lots of different activities which are publicised via a printed calendar.
Thank you for your lovely comments. We are always happy to receive feedback.
My mother suffers from dementia and became a resident at the home at the end of October 2019. It is such a happy environment and Mum has thrived - her confidence, her mobility and her speech have all improved and she loves it there. She settled in far quicker than we anticipated and I have no doubt that all of this is the direct result of the care and attention she receives. She also loves the food and thoroughly enjoys the entertainment programme. The staff have welcomed my husband and me too and we feel included in Mum’s care, something which is very important to us. They immediately address any little queries or concerns we may have whatever they might be - nothing is too much trouble. Mum’s laundry is done immediately and her room is kept very clean as is the rest of the home. Everyone, without exception, plays a major role in the home’s caring environment from the moment you enter the building.
My mother-in-law was admitted 24th June in a very poorly condition and I was not expecting her to improve.
All your staff at the care home were very caring, helpful and attended to mum's and our every need.
A very welcoming lady welcomed us and mum in a very helpful, friendly way. We spoke to either of two members of staff each time we arrived and they advised us on what had been done, what she was like and advised us on how to deal with things. Extremely helpful.
The receptionist was very friendly and helpful and showed us around.
The manager met with us when we cleared mum's room out yesterday and offered us her condolences. I hope that if ever I need to go into care in the future, I will be able to use one as nice and caring as this one.
A wonderful home. My relative has improved so much since leaving his previous home, he is so responsive. The carers here are amazing, so caring.
Many thanks for your kind comments. We are extremely pleased your relative has settled so well.
This care home has very efficient and friendly staff who really care for the residents. I am glad my relative was admitted here and only wish she could have lasted a bit longer. The activities and meals are very good and residents are looked after really well. I would recommend this care home to anyone who was looking for a good care home. The rooms and general appearance of the care home are very nice, everyone is friendly and cannot do enough to make residents and family welcome, my relative really enjoyed the short time she had here and felt it was her home and family.
My mum has lived at Castle Mead for nearly two years with late stages of Alzheimer’s in which time she has received the most wonderful care. She is looked after very well and wants for nothing, all of the staff treat her with dignity and respect making her comfortable any way they can. Food is always fresh and looks to be very good quality and varies on a daily basis.
I felt reassured at the support given by everyone I was in contact with this afternoon and good to see him settling already.
I found the level of care I receive is first class. I cannot find anything to complain about. I am kept very clean and I keep my dignity. All the carers treat me as if I am special.
Since my mother has been at Castlemead I know she has made the right decision. The level of care is brilliant. All staff members are caring and supportive.
Mum feels loved by those who take care of her and she loves them.
My sister has been a resident at Castlemead for nearly three tears during which time, she has become considerably calmer and happier. I cannot praise the staff enough for the care, compassion and kindness they have shown her, particularly the first rate, highly skilled nursing care she has received. My sister is treated with respect and warmth and is happy and safe in her environment. She always enjoys visits from entertainers and musicians and has benefitted from having well prepared good food. The management team and staff generally are always approachable and ready to listen and act on any concerns I may have. My sister is always smiling and knows she is loved and cared for at Castelmead.
I would not hesitate to recommend Castlemead to anyone.
Myself and my Wife have been treated with dignity and respect. I have the utmost confidence in the home and staff for the care of my Wife. They treat myself as part of the family and care for my wellbeing through these tough times with my Wife's illness. Nothing is too much trouble for all the carers. 100% happy with everything to do with the home.
I am very pleased with the service Mum receives from Castlemead, however, I do not see how they justify the price rise of nearly £4000 in less than 2 years.
Very nice home but sometimes understaffed. Sometimes residents not properly dressed due to lack of time. Food good and entertainments.
Castlemead is a comfortable, warm, friendly and secure environment with good facilities and in a good location.
There is a varied menu provided, which is of good quality and is always hot!
The laundry service is excellent with my mother always having a variety of clean clothes.
The individual room she is in is always clean and tidy with a nice size en-suite.
She is always clean and dressed nicely and when we visit she always looks well cared for. I couldn't ask for anything more.
Castlemead Court Care Centre has wonderful facilities and the staff do their best to help the residents with the resources provided.
He was loved and cared for by all the staff on Daisy to the highest standard.
My mum is now there and the same great care is taken of her.
The staff inform us every day as to how she has been overnight.
Nothing is ever too much trouble.
I am pleased with all aspects of the care home.
Care generally good. Care assistants very friendly and caring. Always a friendly word to my wife with a smile, handshake and kiss.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 01 Jul 2026
There wasn't a dry eye in the room when siblings Marian and Lenny shared an emotional reunion at Castlemead Court Care Home after spending ten years apart. With just five...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 26 Aug 2026Organiser: Excelcare Castlemead Court Care Home
- 30 Sep 2026Organiser: Excelcare Castlemead Court Care Home
Accreditations
There are no accreditations posted yet for Excelcare Castlemead Court Care Home.
Meet the Team (5)

Grace is a registered nurse, an adult branch, and has been qualified for 8 years. Grace has worked in various NHS departments, hospices, community research and private organisations in which she’s held different positions from staff nurse newly qualified, to clinical leadership and training. Grace is passionate about elderly care and end-of-life as well as ensuring her colleagues are supported and inspired to develop their skills in those areas of care they are also passionate about.
She progressed from Care Manager to Home Manager in December 2023.

Karen joined Excelcare in 2017 and worked as a staff nurse until taking the role of Clinical Lead in December 2023.
Karen has a passion for providing excellent care for those living at Castlemead and has a special interest in wound care.

Sasha joined Excelcare in 2013 as part of the home domestic team and in 2019 she took on the role of Head of Housekeeping. Sasha prides herself on maintaining high standards throughout the home and thoroughly enjoys interacting with those who live at Castlemead. In December 2023, Sasha was promoted to Business & Operations Support Manager.

Gracie is a valued member of the team at Castlemead Court.
She joined Excelcare in 2022 as the home's receptionist.
Gracie has progressed to the home administrator role in April 2024 and works alongside all of the team to ensure the safe running of our home.

Nicola is our newest addition to the home in the lifestyle team
Nicola prides herself on being fun and creative and is keen to create a friendly and comfortable environment for all too.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Castlemead Court Care Home to verify any information. View our terms and conditions. Excelcare Castlemead Court Care Home has an Enhanced Service -more info.