Castlemead Court Care Home

Wolverton Road, Newport Pagnell MK16 8HW
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9.8 109 Reviews
  • Castlemead Court Care Home, Newport Pagnell
Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local events such as the annual carnival.

Castlemead Court is a modern purpose built 79 bed care home set in its own grounds with private parking for visitors. The home provides the highest standards of care and accommodation for people with residential, dementia, nursing or palliative care needs.

All the bedrooms have en-suite facilities and all areas of the home are accessible to wheelchair users. There are lounge and dining areas with kitchenettes on each floor where meals are provided by the award winning chef and his team who can cater for all specialist diets. In addition, there are various quiet areas around the home and a Hairdressing Salon.

There is a full activities programme to suit all needs and abilities and regular Church Services are held for those who wish to attend.

The friendly management and staff team are very welcoming and supportive and provide the highest standard of individualised care in a home from home environment.
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Care Provided by Castlemead Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

These prices are only a guideline, please contact Castlemead Court Care Home to find out the exact price for your requirements.

Contact Castlemead Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Castlemead Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Grace Madenyika (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (79)

Visiting

  • Visitors welcome at all times.

Parking

  • Ample free parking in the grounds of the home

Castlemead Court Care Home Reviews (109)

9.8

Castlemead Court Care Home has a Review Score of 9.8 (9.782) out of 10, based on 27 reviews in the last 2 years.
Over all time Castlemead Court Care Home has 109 reviews.

Overall Experience
  • 84
  • 24
  • 1
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Date Published
  • 109
  • 9
  • 14
  • 27
  • 82
Reviewer Connection to Castlemead Court Care Home
  • 28
  • 18
  • 16
  • 10
  • 8
  • 6
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 109, showing 101-109
Review from Gary T (Son of Resident) published on 2 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very nice home but sometimes understaffed. Sometimes residents not properly dressed due to lack of time. Food good and entertainments.
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Review from Philip G (Son of Resident) published on 28 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Castlemead is a comfortable, warm, friendly and secure environment with good facilities and in a good location.


There is a varied menu provided, which is of good quality and is always hot!


The laundry service is excellent with my mother always having a variety of clean clothes.


The individual

room she is in is always clean and tidy with a nice size en-suite.


She is always clean and dressed nicely and when we visit she always looks well cared for. I couldn't ask for anything more.

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Review from Nick R (Son of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Castlemead Court Care Centre has wonderful facilities and the staff do their best to help the residents with the resources provided.
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Review from Trudi L (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Castlemead has been amazing looking after my dad up to the day he died.
He was loved and cared for by all the staff on Daisy to the highest standard.
My mum is now there and the same great care is taken of her.
The staff inform us every day as to how she has been overnight.
Nothing is ever too much
trouble.
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Review from T R (Husband of Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with all aspects of the care home.
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Review from Percy A (Wife of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care generally good. Care assistants very friendly and caring. Always a friendly word to my wife with a smile, handshake and kiss.
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Review from B F (Wife of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for the past 3 years. His care has been exemplary, even when staff changes have taken place, he eats well, the food is excellent and caters for all his needs. He also enjoys the entertainment and other activities provided. Carers always treat him with kindness and courtesy.
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Review from Jo G (Daughter of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been in Castlemead for two years now and in my opinion, it has improved greatly in that time. More one on one carers mean the floor staff, who are amazing, aren't spread so thin. They do such a good job. It is a friendly, happy place.
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Review from Joyce W (Daughter of Resident) published on 6 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Castlemead is the best home I have visited, sadly my mother passed away, the care she received was exemplary, she was very happy there, and as a family, we felt the warmth and love this home exudes. I have no hesitation in highly recommending this home. When we have been able, we have popped in from
time to time, and you can still feel the wonderful atmosphere. Be assured, your loved one will be well looked after here.
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Castlemead Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Castlemead Court Care Home is calculated as follows: ( (251 Excellents x 5) + (61 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 316 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castlemead Court Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Grace

Grace Madenyika

Job Title: Home Manager Joined: 2020

Grace is a registered nurse, an adult branch, and has been qualified for 8 years. Grace has worked in various NHS departments, hospices, community research and private organisations in which she’s held different positions from staff nurse newly qualified, to clinical leadership and training. Grace is passionate about elderly care and end-of-life as well as ensuring her colleagues are supported and inspired to develop their skills in those areas of care they are also passionate about.


She progressed from Care Manager to Home Manager in December 2023.

Karen

Karen Wilkins

Job Title: Clinical Lead Joined: 2017

Karen is a registered general nurse with over 30 years of experience. Karen has worked in a variety of settings including nursing homes, acute medicine, and HIV nursing as well as working in the prison service for 14 years.
Karen joined Excelcare in 2017 and worked as a staff nurse until taking the role of Clinical Lead in December 2023.


Karen has a passion for providing excellent care for those living at Castlemead and has a special interest in wound care.

Sasha

Sasha Quinn

Job Title: Business & Operations Support Manager Joined: 2013

Sasha joined Excelcare in 2013 as part of the home domestic team and in 2019 she took on the role of Head of Housekeeping. Sasha prides herself on maintaining high standards throughout the home and thoroughly enjoys interacting with those who live at Castlemead. In December 2023, Sasha was promoted to Business & Operations Support Manager.

Gracie

Gracie Goddard

Job Title: Home Administrator Joined: 2022

Gracie is a valued member of the team at Castlemead Court.


She joined Excelcare in 2022 as the home's receptionist.


Gracie has progressed to the home administrator role in April 2024 and works alongside all of the team to ensure the safe running of our home.

Niola

Niola Curtis

Job Title: Lifestyle Co-Ordinator

Nicola is our newest addition to the home in the lifestyle team


Nicola prides herself on being fun and creative and is keen to create a friendly and comfortable environment for all too.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castlemead Court Care Home to verify any information. View our terms and conditions. Castlemead Court Care Home has an Enhanced Service - more info.