
Thank you for treating my dad like one of your family and for the respect and dignityDean K(Son of Resident/Service User)

The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughterClare T(Daughter of Resident/Service User)


Thank you for treating my dad like one of your family and for the respect and dignityDean K(Son of Resident/Service User)

The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughterClare T(Daughter of Resident/Service User)


Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that meets each resident's unique needs, ensuring they feel valued, supported, and empowered to live life to the fullest.
At Queens Court, the approach to dementia care is centred around personalised, meaningful engagement. The staff...
Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that meets each resident's unique needs, ensuring they feel valued, supported, and empowered to live life to the fullest.
At Queens Court, the approach to dementia care is centred around personalised, meaningful engagement. The staff are trained to understand the unique needs of each resident, allowing them to create tailored care plans that foster independence while providing the necessary support.
Part of the heartbeat of the home is a passion for great food. The talented Culinary Team craft nutritious and delicious seasonal menus daily, enhancing the well-being of residents with every meal.
The home emphasises the importance of positive reminiscence, using each resident’s life history to create connections and encourage participation in familiar and new activities. The vibrant activities programme is tailored to enrich the lives of residents, offering diverse options to match individual interests and abilities. From exploring the beautifully landscaped gardens and taking local excursions, to participating in creative workshops, there’s always something enjoyable to do.
You’ll find the home is laid out over two floors and offers a warm and inviting environment. With modern living spaces, shared areas, and a focus on community, it provides a nurturing atmosphere enriched by engaging activities and beautiful garden surroundings.
The home is thoughtfully designed with recently updated facilities, including a bar, lounges, a hair salon, and a Namaste room. Each ensuite bedroom is elegantly furnished for optimal comfort and privacy.
Every detail has been considered to create a welcoming and supportive environment where residents can truly thrive.
Care Provided by Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Queens Court Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Queens Court Care Home for full pricing details and T&Cs.
Contact Queens Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Daniela Caprioara (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (90)
Visiting
- Queens Court welcome visitors to Queens Court Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Queens Court Care Home Reviews (171)
Queens Court Care Home has a Review Score of 9.7 (9.668) out of 10, based on 66 reviews in the last 2 years.
Over all time Queens Court Care Home has 171 reviews.
Wouldn’t recommend this place to anyone, it was cold with the heating broken but nobody to fix it, the food was only occasionally good, activities for residents were minimal, and junior staff hardly interacted with residents apart from undertaking personal needs. Staff hygiene at meal times was...
Wouldn’t recommend this place to anyone, it was cold with the heating broken but nobody to fix it, the food was only occasionally good, activities for residents were minimal, and junior staff hardly interacted with residents apart from undertaking personal needs. Staff hygiene at meal times was poor with staff serving food with long hair flowing. Staff didn’t take into account residents' needs with no thought given to their personal dignity or safety. Only one member of the staff in the residential area fulfilled her job with excellent care. Written complaints went to Management on two separate occasions, when talking to the manager she came across as defeated not giving a confident reply. The facilities are poor, the snack trolley that is seen in photos is locked away outside working hours. The residential area has a tired appearance and doesn’t live up to the photos that are shown.
At RCH, we value feedback, therefore your review is very important to us. Thank you for taking the time to share your views and we want to express our sadness that on this occasion the service you found here at Queens Court Care Home didn't meet your expectations and our high standards; which are...
At RCH, we value feedback, therefore your review is very important to us. Thank you for taking the time to share your views and we want to express our sadness that on this occasion the service you found here at Queens Court Care Home didn't meet your expectations and our high standards; which are demonstrated by other recent reviewers seen here. Our company values are respect, caring and honesty, therefore our residents are our priority. We have reflected on your feedback, and taken the relevant lessons learnt to improve our service. Once again, thank you for your feedback, and I wish you all the best.
The majority of staff are very friendly and always on hand should I need their assistance with my husband. The activities are managed superbly by competent individuals who keep all residents happy and included in these sessions which are very popular. The rooms are always kept clean and the laundry...
The majority of staff are very friendly and always on hand should I need their assistance with my husband. The activities are managed superbly by competent individuals who keep all residents happy and included in these sessions which are very popular. The rooms are always kept clean and the laundry service is exceptional.
Thank you for your review and comments, we've passed your feedback on to the team at the home.
Our uncle has been extremely well looked after. All the staff are helpful, kind and cheerful. We are kept well informed of our uncle's welfare. Our uncle is happy and safe at Queens Court.
Our uncle has been extremely well looked after. All the staff are helpful, kind and cheerful. We are kept well informed of our uncle's welfare. Our uncle is happy and safe at Queens Court.
We'd like to thank you for your lovely comments about Queens Court Care Home and for taking the time to leave a review.
I was very pleased to be able to have a room here for my husband when his vascular dementia became more than I could manage at home. The nursing staff are marvellous in coping with the residents. My husband needs help dressing and going to the toilet and undressing every day. The only thing that is...
I was very pleased to be able to have a room here for my husband when his vascular dementia became more than I could manage at home. The nursing staff are marvellous in coping with the residents. My husband needs help dressing and going to the toilet and undressing every day. The only thing that is disappointing is that items keep disappearing from his room, personal items like gifts from family and a bedside clock, which were are recovered. I saw another resident wearing his new slippers which are marked clearly and eventually got these returned, but nothing else, which is disappointing.
My mum has been in Queens Court Care Home for the past year, and she is cared for perfectly. She is happy and comfortable and gets on well with all the staff - even though she's 96, she loves to have a bit of banter with both nurses and carers. The staff are all very friendly and helpful - the...
My mum has been in Queens Court Care Home for the past year, and she is cared for perfectly. She is happy and comfortable and gets on well with all the staff - even though she's 96, she loves to have a bit of banter with both nurses and carers. The staff are all very friendly and helpful - the activities and events manager is so bubbly and happy, which is wonderful for the residents and their relatives - she arranged for Mum to have a live streaming of my brother's funeral just recently and sat with her for the duration to make sure she was ok even singing the final hymn with her - without this, Mum would not have been able to be part of it as she would have wanted. The head of the nursing team upstairs is a real star and goes over and above to ensure that Mum is ok and happy. The admin staff are all so helpful and will go out of their way to assist. I am so grateful for all that they do, and so is my mum. I would not hesitate to recommend anyone moving into Queens Court.
My family celebrated my dad's 80th Birthday at Queens Court on Thursday 8th September. I can honestly say I couldn't have done it without all the help and support from the activities coordinator. She helped organise the entertainment, refreshments and the smooth running of the whole day. What an...
My family celebrated my dad's 80th Birthday at Queens Court on Thursday 8th September. I can honestly say I couldn't have done it without all the help and support from the activities coordinator. She helped organise the entertainment, refreshments and the smooth running of the whole day. What an absolute asset she is to Queens Court, the residents and of course the families and friends. Thank you so so much. Words alone cannot express how grateful we are to you. Can I also say, as the Queen passed away on the same day as Dad's 80th. May the Queen rest in peace and long live King Charles.
Staff are both pleasant and accommodating, with smiles all-round. I have yet to hear a complaint from my grandma. Residents seem positive and comfortable - well catered/cared for. Covid policies have been adhered to on each o my visits. The events manager is a great people person and a joy to be...
Staff are both pleasant and accommodating, with smiles all-round. I have yet to hear a complaint from my grandma. Residents seem positive and comfortable - well catered/cared for. Covid policies have been adhered to on each o my visits. The events manager is a great people person and a joy to be around. I feel safe and happy leaving my grandma in your care and am reassured with each visit.
Our experience at Queens Court has been wonderful. The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughter and is really looked after to the highest standard. We are so lucky to have found Queens Court.
Our experience at Queens Court has been wonderful. The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughter and is really looked after to the highest standard. We are so lucky to have found Queens Court.
I cannot put into words my gratitude for all of the staff that made the last few days of my auntie's life, as comfortable as possible. The care and love they projected in her final days was second to none. A massive thank you from myself and family.
I cannot put into words my gratitude for all of the staff that made the last few days of my auntie's life, as comfortable as possible. The care and love they projected in her final days was second to none. A massive thank you from myself and family.
The carers are very kind and always treat me with care and dignity. The management are very helpful to my daughter and are always available and eager to help in any way they can. The receptionist is extremely nice and caring and goes out of her way to help my daughter. The entertainment lady is...
The carers are very kind and always treat me with care and dignity. The management are very helpful to my daughter and are always available and eager to help in any way they can. The receptionist is extremely nice and caring and goes out of her way to help my daughter. The entertainment lady is amazing, always happy and runs lovely, fun events. She arranged the most wonderful party for me when I was 91. Also, the jubilee street party was such fun, with great entertainment, food, drink and decorations.
Lovely staff. So friendly and caring. The food looks delicious and copious amounts of tea! The outside area is great for parties (jubilee) and the activities coordinator and other staff used it with amazing results. Well done to all!
Lovely staff. So friendly and caring. The food looks delicious and copious amounts of tea! The outside area is great for parties (jubilee) and the activities coordinator and other staff used it with amazing results. Well done to all!
We wanted to praise and thank the Entertainment Manager, who was fantastic in setting up a party on a Sunday for us to celebrate our family member's birthday. She was really helpful both prior to and on the day and assisted with refreshments and a lovely cake. Excellent service and so much...
We wanted to praise and thank the Entertainment Manager, who was fantastic in setting up a party on a Sunday for us to celebrate our family member's birthday. She was really helpful both prior to and on the day and assisted with refreshments and a lovely cake. Excellent service and so much appreciated in making it a memorable occasion for our family. Thanks again!
My mother has been in Queens Court Care Home since March 2020. The pandemic initially made it very difficult to visit and spend any quality time with her. After a few ups and downs and my eventually having all Covid jabs, plus the booster, I was classed as an 'Essential Caregiver', so could visit...
When I mention Queens Court to some of my work colleagues, those who know the home can't speak highly enough of it, not to mention the area in which it is located. A high endorsement indeed.
My family are very happy with the care my mother receives here. The staff are very kind and compassionate. The management team are very willing to help make my mother’s stay with them a happy one. On her birthday they decorated a communal room, for us to celebrate her birthday with us and provided...
My family are very happy with the care my mother receives here. The staff are very kind and compassionate. The management team are very willing to help make my mother’s stay with them a happy one. On her birthday they decorated a communal room, for us to celebrate her birthday with us and provided great party food too. My mother is very happy with this home.
My mother is happy there.
Clean, good food, staff take care of her well.
My mother is happy there.
Clean, good food, staff take care of her well.
Hi Neil, thank you so much for your feedback. We care for every resident who lives at Queens Court Nursing Home as our family.
My mum was transferred to Queens Court in December and fragile and poorly, but a week she was much better and happy. Thanks to the staff etc at Queens Court. Furthermore, the place itself is clean tidy and organised.
My mum was transferred to Queens Court in December and fragile and poorly, but a week she was much better and happy. Thanks to the staff etc at Queens Court. Furthermore, the place itself is clean tidy and organised.
Unable to attend due to lockdown but had a telephone call which was good and everything was fine.
Unable to attend due to lockdown but had a telephone call which was good and everything was fine.
Thank you for taking the time to leave us a review, your feedback and comments mean a great deal to us here at Queens Court. We will continue to work hard to ensure our residents and their loved ones keep in touch, no matter what the situation.
Can't thank you all enough for the love and care you all showed me and my mum. You made the last 4 weeks of her life the best they could be and I couldn't have managed without you all. The care and attention she received was exceptional.
Can't thank you all enough for the love and care you all showed me and my mum. You made the last 4 weeks of her life the best they could be and I couldn't have managed without you all. The care and attention she received was exceptional.
Thank you for taking the time to leave us feedback, we really do appreciate your comments. It was our privilege to look after Mum whilst she was here at Queens and she will be deeply missed by the team.
The staff are very accommodating and report weekly about her week and any incidents that occur.
Doctor seems to visit regularly and if she has a fall the...
The staff are very accommodating and report weekly about her week and any incidents that occur.
Doctor seems to visit regularly and if she has a fall the doctor is called and Mum is given a thorough examination and watched by the nursing and care staff.
Hi Liz,
Thank you very much for the review. Listening to the resident's families is extremely important and therefore we value your feedback.
Yours sincerely,
Mark.
My mother is very happy and that is what...
My mother is very happy and that is what Queens Court wants at all times. I feel very lucky we found Queens Court for my mother.
Thank you for taking the time to leave a review, we appreciate your feedback and it means a lot to us at that your mum has been with us for so many years.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 15 Sep 2026
The inspirational 11-year-old volunteer from Queens Court Care Home in Buckhurst Hill won the Young Hero Award at the 2026 BBC Essex Make a Difference Awards. Jayden received the award...
- 30 Apr 2026
Residents at Queens Court Care Home recently enjoyed a lively afternoon of friendly competition as they took part in an indoor curling match that brought out teamwork, laughter, and a...
- 03 Mar 2026
Action for Family Carers and Queens Court Care Home have come together to shine a spotlight on the incredible dedication of family carers in the local community. After a conversation...
There are no upcoming events for Queens Court Care Home.
Awards / Recognitions (7)
- 22 May 2025Recipient: Queens Court Care Home
- 05 Dec 2024Recipient: Queens Court Care Home
- 17 Nov 2023Recipient: Queens Court Care Home
Accreditations
There are no accreditations posted yet for Queens Court Care Home.
Meet the Team (1)

Daniela joined the Queens Court family in 2023 as the home's Deputy Manager and has recently taken the role of the home’s General Manager.
As a...
Daniela joined the Queens Court family in 2023 as the home's Deputy Manager and has recently taken the role of the home’s General Manager.
As a Registered Nurse, Daniela has over ten years of experience within the Health and Social Care sector in Clinical and Managerial roles within the NHS and also the private sector.
“As the General Manager here at Queens Court Care Home, I'm committed to providing our residents with the best care possible in a compassionate and understanding way. I strive to create a happy, fun, friendly and familiar atmosphere and environment for the well-being of all.
My role is complex and involves a range of responsibilities that ensure our home runs smoothly and that the residents get the support they need. As the home’s manager, I genuinely care about our residents, the team and the wider care home community. I’m proud to be the manager of Queens Court, it’s a lovely place to work. The community culture of home shapes our values, beliefs and dedication of the staff who put the needs and preferences of residents at the centre of everything they do. At Queens Court, we provided an inclusive and welcoming environment for all, residents, their families and loved ones, staff and professionals.”
When Daniela isn’t at home, she enjoys nothing more than getting lost in a good book or taking a long swim to clear her mind, release stress, and rejuvenate her spirit.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens Court Care Home to verify any information. View our terms and conditions. Queens Court Care Home has an Enhanced Service -what an Enhanced Service includes.