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Queens Court Care Home

52 Lower Queens Road, Buckhurst Hill, Essex IG9 6DS
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Thank you for treating my dad like one of your family and for the respect and dignityDean K(Son of Resident/Service User)
Queens Court Care Home, Buckhurst Hill
The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughterClare T(Daughter of Resident/Service User)
Queens Court Care Home, Buckhurst Hill
Queens Court Care Home, Buckhurst Hill

Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that meets each resident's unique needs, ensuring they feel valued, supported, and empowered to live life to the fullest.

At Queens Court, the approach to dementia care is centred around personalised, meaningful engagement. The staff...  

Care Provided by Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,870
Residential Dementia CareFrom £1,650From £1,815
Nursing CareFrom £1,700From £1,870

*All fee’s are based on a pre-admission assessment conducted by the team at Queens Court Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Daniela Caprioara(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (90)

Visiting

  • Queens Court welcome visitors to Queens Court Care Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Queens Court Care Home Reviews (166)

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9.6

Queens Court Care Home has a Review Score of 9.6 (9.648) out of 10, based on 62 reviews in the last 2 years. Over all time Queens Court Care Home has 166 reviews.

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Review from Melanie G (Daughter of Resident) published on 16 September 2022 Submitted via Website
Overall Experience

My family celebrated my dad's 80th Birthday at Queens Court on Thursday 8th September. I can honestly say I couldn't have done it without all the help and support from the activities coordinator. She helped organise the entertainment, refreshments and the smooth running of the whole day. What an absolute asset she is to Queens Court, the residents and of course the families and friends. Thank you so so much. Words alone cannot express how grateful we are to you. Can I also say, as the Queen passed away on the same day as Dad's 80th. May the Queen rest in peace and long live King Charles.

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Review from Christopher J (Grandson of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

Staff are both pleasant and accommodating, with smiles all-round. I have yet to hear a complaint from my grandma. Residents seem positive and comfortable - well catered/cared for. Covid policies have been adhered to on each o my visits. The events manager is a great people person and a joy to be around. I feel safe and happy leaving my grandma in your care and am reassured with each visit.

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Review from Clare T (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

Our experience at Queens Court has been wonderful. The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughter and is really looked after to the highest standard. We are so lucky to have found Queens Court.

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Review from Gary L (Nephew of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

I cannot put into words my gratitude for all of the staff that made the last few days of my auntie's life, as comfortable as possible. The care and love they projected in her final days was second to none. A massive thank you from myself and family.

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Review from Brenda E (Resident / Service User) published on 20 June 2022 Submitted via Postal Card
Overall Experience

The carers are very kind and always treat me with care and dignity. The management are very helpful to my daughter and are always available and eager to help in any way they can. The receptionist is extremely nice and caring and goes out of her way to help my daughter. The entertainment lady is amazing, always happy and runs lovely, fun events. She arranged the most wonderful party for me when I was 91. Also, the jubilee street party was such fun, with great entertainment, food, drink and decorations.

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Review from Alison E (Daughter of Resident) published on 19 June 2022 Submitted via Postal Card
Overall Experience

Lovely staff. So friendly and caring. The food looks delicious and copious amounts of tea! The outside area is great for parties (jubilee) and the activities coordinator and other staff used it with amazing results. Well done to all!

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Review from Paul T (Nephew of Resident) published on 9 June 2022 Submitted via Website
Overall Experience

We wanted to praise and thank the Entertainment Manager, who was fantastic in setting up a party on a Sunday for us to celebrate our family member's birthday. She was really helpful both prior to and on the day and assisted with refreshments and a lovely cake. Excellent service and so much appreciated in making it a memorable occasion for our family. Thanks again!

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Review from Adam V (Son of Resident) published on 3 March 2022 Submitted via Website
Overall Experience
My mother has been in Queens Court Care Home since March 2020. The pandemic initially made it very difficult to visit and spend any quality time with her. After a few ups and downs and my eventually having all Covid jabs, plus the booster, I was classed as an 'Essential Caregiver', so could visit my mum any time I wanted. The frequency of the visits, combined with the friendliness and care of the staff, have not only helped my mother, but in turn, have allowed me to adjust to what has been a traumatic time and I am totally at peace with the way my mother is treated. I feel like a member of a family and am always given a meal if I am still there when it is served. The care staff, activities manager, and receptionists show an affection for my mum, that I would never have expected.

When I mention Queens Court to some of my work colleagues, those who know the home can't speak highly enough of it, not to mention the area in which it is located. A high endorsement indeed.

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Review from Suzanne A (Daughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

My family are very happy with the care my mother receives here. The staff are very kind and compassionate. The management team are very willing to help make my mother’s stay with them a happy one. On her birthday they decorated a communal room, for us to celebrate her birthday with us and provided great party food too. My mother is very happy with this home.

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Review from Neil C (Son of Resident) published on 11 February 2022 Submitted via Postal Card
Overall Experience
Very friendly staff.
My mother is happy there.

Clean, good food, staff take care of her well.

Reply from Mark Bennett, Senior Management Team at Queens Court Care Home

Hi Neil, thank you so much for your feedback. We care for every resident who lives at Queens Court Nursing Home as our family.

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Review from A D (Son of Resident) published on 10 January 2022 Submitted via Postal Card
Overall Experience

My mum was transferred to Queens Court in December and fragile and poorly, but a week she was much better and happy. Thanks to the staff etc at Queens Court. Furthermore, the place itself is clean tidy and organised.

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Review from S M (Niece of Resident) published on 18 October 2021 Submitted via Postal Card
Overall Experience

Unable to attend due to lockdown but had a telephone call which was good and everything was fine.

Reply from Robi Chowdhury, Senior Marketing Officer at Queens Court Care Home

Thank you for taking the time to leave us a review, your feedback and comments mean a great deal to us here at Queens Court. We will continue to work hard to ensure our residents and their loved ones keep in touch, no matter what the situation.

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Review from Joanne S (Daughter of Resident) published on 6 October 2021 Submitted via Website
Overall Experience

Can't thank you all enough for the love and care you all showed me and my mum. You made the last 4 weeks of her life the best they could be and I couldn't have managed without you all. The care and attention she received was exceptional.

Reply from Robi Chowdhury, Senior Marketing Officer at Queens Court Care Home

Thank you for taking the time to leave us feedback, we really do appreciate your comments. It was our privilege to look after Mum whilst she was here at Queens and she will be deeply missed by the team.

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Review from Liz J (Daughter of Resident) published on 2 September 2021 Submitted via Postal Card
Overall Experience
Mum seems happy - always clean and tidy in her appearance. Room smells much better, obviously addressing Mums urine problem (incontinence).
The staff are very accommodating and report weekly about her week and any incidents that occur.

Doctor seems to visit regularly and if she has a fall the doctor is called and Mum is given a thorough examination and watched by the nursing and care staff.

Reply from Mark Bennett, Senior Management Team at Queens Court Care Home

Hi Liz,

Thank you very much for the review. Listening to the resident's families is extremely important and therefore we value your feedback.

Yours sincerely,

Mark.

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Review from Iain M (Son of Resident) published on 31 August 2021 Submitted via Postal Card
Overall Experience
My mother has been in Queens Court Care Home for nearly 5 years. The home and care staff are just lovely. Through the pandemic, they have done everything they can to keep the residents safe while helping the family to stay in touch and keep communicating.

My mother is very happy and that is what Queens Court wants at all times. I feel very lucky we found Queens Court for my mother.

Reply from Robi Chowdhury, Senior Marketing Officer at Queens Court Care Home

Thank you for taking the time to leave a review, we appreciate your feedback and it means a lot to us at that your mum has been with us for so many years.

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Review from L N (Daughter of Resident) published on 27 August 2021 Submitted via Postal Card
Overall Experience

Here everyone is very carefiul and friendly for the residents and their families and visitors. I recommend this place 100% to anyone who needs it.

Reply from Robi Chowdhury, Senior Marketing Officer at Queens Court Care Home
Hi L N,
Thank you for taking the time to leave a review,

Recommendations mean a lot to us here at RCH and we are pleased you were happy at Queens Court. we will continue to strive to offer the very best levels of care to our residents and their families and loved ones.

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Review from C H (Granddaughter of Resident) published on 19 July 2021 Submitted via Website
Overall Experience

The activities' manager and reception staff went to a great deal of trouble to ensure that a group of five visitors, and a dog, could celebrate my nan's 90th birthday in the best style possible, given the present restrictions. The lounge was decorated with balloons, streamers, and number confetti. The kitchen staff provided beautifully presented finger sandwiches, even suitable for a vegan visitor, and there were treats for the dog and a water bowl. There were also fresh chilled fruit juices, and two show-stopping giant helium balloons, a nine and a zero. We were permitted to stay all afternoon and nothing was too much trouble. Given how much else the staff are doing, this was very accommodating and thoughtful and, as we live in the west country, they coordinated almost everything for us. The staff even allowed her twin brother to celebrate alongside her, although he is not a resident. We are grateful that we could see Nan and enjoy her landmark day with her. Thank you very much.

Reply from Robi Chowdhury, Senior Marketing Officer at Queens Court Care Home

We are so pleased that we were able to assist the family with a lovely birthday party for Nan's 90th.

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Review from L T (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card
Overall Experience

Mum seems a bit more settled now we can have regular visits. Very hard and frustrating during lockdown for Mum and myself. Hopefully, with summer approaching, Mum will be able to actually go outside and get a bit of vitamin D, which I am sure will make her more content. Possibly take her for a walk in the wheelchair at some point.

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Review from David P (Son of Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience

My wife and I have been extremely impressed with the professionalism, understanding, quality of care and flexibility of the entire team ever since our initial enquiry in September 2020 through to the writing of this review. Not only did they cope admirably with the rapid deterioration of my father's health, they managed it against an extremely challenging Covid backdrop, demonstrating incredible kindness, sensitivity, 'a can do' attitude and a genuine willingness to make sure both clients and their families felt engaged and comfortable with regulatory changes at this difficult time.

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Review from M F (Niece of Resident) published on 28 September 2020 Submitted via Postal Card
Overall Experience
Very well looked after, good procedures due to the virus.

Lovely staff, well pleased with the care my aunt is getting.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 October 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (0)

News
  • 30 Apr 2026

    Residents at Queens Court Care Home recently enjoyed a lively afternoon of friendly competition as they took part in an indoor curling match that brought out teamwork, laughter, and a...

  • 03 Mar 2026

    Action for Family Carers and Queens Court Care Home have come together to shine a spotlight on the incredible dedication of family carers in the local community. After a conversation...

  • 02 Feb 2026

    Residents at Queens Court Care Home recently enjoyed a relaxed and sociable afternoon as the home hosted a special wine tasting event, bringing together good conversation, quality wines and carefully...

Upcoming Events

There are no upcoming events for Queens Court Care Home.

Awards / Recognitions (7)

  • 22 May 2025Recipient: Queens Court Care Home
  • 05 Dec 2024Recipient: Queens Court Care Home
  • 17 Nov 2023Recipient: Queens Court Care Home

Accreditations

There are no accreditations posted yet for Queens Court Care Home.

Meet the Team (1)

Daniela Caprioara
Daniela CaprioaraJob Title:General ManagerJoined: 2023

Daniela joined the Queens Court family in 2023 as the home's Deputy Manager and has recently taken the role of the home’s General Manager.

As a Registered Nurse, Daniela has over ten years of experience within the Health and Social Care sector in Clinical and Managerial roles within the NHS and also the private sector.

“As the General Manager here at Queens Court Care Home, I'm committed to providing our residents with the best care possible in a compassionate and understanding way. I strive to create a happy, fun, friendly and familiar atmosphere and environment for the well-being of all.

My role is complex and involves a range of responsibilities that ensure our home runs smoothly and that the residents get the support they need. As the home’s manager, I genuinely care about our residents, the team and the wider care home community. I’m proud to be the manager of Queens Court, it’s a lovely place to work. The community culture of home shapes our values, beliefs and dedication of the staff who put the needs and preferences of residents at the centre of everything they do. At Queens Court, we provided an inclusive and welcoming environment for all, residents, their families and loved ones, staff and professionals.”

When Daniela isn’t at home, she enjoys nothing more than getting lost in a good book or taking a long swim to clear her mind, release stress, and rejuvenate her spirit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens Court Care Home to verify any information. View our terms and conditions. Queens Court Care Home has an Enhanced Service -more info.