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Queens Court Care Home

52 Lower Queens Road, Buckhurst Hill, Essex IG9 6DS
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Thank you for treating my dad like one of your family and for the respect and dignityDean K(Son of Resident/Service User)
Queens Court Care Home, Buckhurst Hill
The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughterClare T(Daughter of Resident/Service User)
Queens Court Care Home, Buckhurst Hill
Queens Court Care Home, Buckhurst Hill

Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that meets each resident's unique needs, ensuring they feel valued, supported, and empowered to live life to the fullest.

At Queens Court, the approach to dementia care is centred around personalised, meaningful engagement. The staff...  

Care Provided by Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,870
Residential Dementia CareFrom £1,650From £1,815
Nursing CareFrom £1,700From £1,870

*All fee’s are based on a pre-admission assessment conducted by the team at Queens Court Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Daniela Caprioara(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (90)

Visiting

  • Queens Court welcome visitors to Queens Court Care Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Queens Court Care Home Reviews (166)

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9.6

Queens Court Care Home has a Review Score of 9.6 (9.648) out of 10, based on 62 reviews in the last 2 years. Over all time Queens Court Care Home has 166 reviews.

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Review from Nicola B (Daughter of Resident) published on 8 November 2017 Submitted via Postal Card
Overall Experience

I am so pleased my mother moved to Queens Court for end of life care. The staff and managers were very friendly, supportive and respectful to my mum and my sister and I. I can't thank them enough for making the end of her life as good as it could have been. They were all so kind to us all at such a difficult time.

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Review from Carol L (Daughter of Resident) published on 30 October 2017 Submitted via Postal Card
Overall Experience

My mother was referred to a nursing home from the hospital. I was very cautious but chose Queens Court after a visit. To say I wasn't disappointed is an understatement. She was offered everything to meet her needs to make her as comfortable as possible. We, as a family, were treated as friends and were encouraged to bring her dog in and her baby great-grandson, to make her feel at home. Her final days and hours were so peaceful, there were no traumatic moments and Mum passed with peace and dignity. What more could you ask for? All this in only 3 weeks.

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Review from Jo T (Daughter of Resident) published on 30 October 2017 Submitted via Website
Overall Experience

My Mum spent the last six weeks of her life in Queens Court. She was very ill when she went into the home and she was always treated with dignity, respect and kindness by all the staff. The manager was excellent and always knew how Mum was whatever time I called. She also always had time for my sister and me, however busy she was. My Mum said she was happy we'd chosen the home for her and so were we.

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Review from John I (Son of Resident) published on 17 October 2017 Submitted via Postal Card
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My mother was seriously ill and came to Queens Court for palliative care. I cannot fault the care and kindness that she received from all staff- from the manager through to the ward of staff. It was comforting to know that in her final days mum was well cared for and safe.

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Review from Mark O (Son of Resident) published on 28 September 2017 Submitted via Postal Card
Overall Experience

My mums stay in the nursing home was relatively short but in that time we found the management and staff were brilliant. The rooms were neat and tidy, the food was varied and tasty. Overall I have no complaints at all with Queens Court Nursing Home, my daughter and I have been back since my mums passing to thank all the staff.

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Review from Poppy O (Granddaughter of Resident) published on 13 September 2017 Submitted via Website
Overall Experience

I cannot give my praises to this care home more than what I have. My grandma was so comfortable and welcomed into this lovely care home. The staff are amazing! Especially the manager. I cannot thank everyone enough for what they did for my grandma while she was seriously ill, and I also couldn't have wished for a better place for her to have stayed and been at.

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Review from L H (Friend of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

Having lost a very dear friend who was in the nursing home for two weeks, I have nothing but praise for the staff and the care that was given to her.

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Review from P G (Son of Resident) published on 31 August 2017 Submitted via Postal Card
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Care and attention good, improved catering and cleaning maintained to a good standard. Levels of staffing generally good and feeling of teamwork improving. Some members of staff work extra hard to provide support.

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Review from R S (Husband of Resident) published on 8 June 2017 Submitted via Postal Card
Overall Experience
My wife has been at Queens Court for 6 years and I have seen improvement in the standard of care within that time. I do feel that maybe more professional staff would help, further ensuring more carers to residents ratio.

Overall, I'm happy with the situation.

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Review from Karen H (Daughter of Resident) published on 11 April 2017 Submitted via Website
Overall Experience

I would like to say a big THANK YOU for the care shown to my father who is in nursing care at your home. I am unable to visit personally but have nothing but great feedback from the family who have visited. It has given me a great deal of ease at a difficult time. Your staff are extremely attentive and should be commended on their professionalism.

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Review from H W (Friend of Resident) published on 2 March 2017 Submitted via Postal Card
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We visit fortnightly and we always find the home clean and the staff friendly and helpful.

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Review from Anthony A (Friend of Resident) published on 2 February 2017 Submitted via Postal Card
Overall Experience

Although the home is usually understaffed, the staff that are there cope very well. Other than that, the home is adequate.

Reply from Carmen Warner, Home Manager at Queens Court Care Home
I am sorry to read that you found your experience at Queens Court Nursing home whilst visiting your friend not a happy one. My team and I aim to provide a high quality of care for our residents where dignity and safety is at the forefront of our minds.

I am more than happy to meet with you to discuss your concerns and look forward to seeing you soon. Kind regards

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Review from Carol M (Daughter of Resident) published on 30 January 2017 Submitted via Postal Card
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The overall experience with regards to our father's care has been very good. All staff are very caring and always take time to speak to us and keep us informed at all times.

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Review from Rachel R (Daughter of Resident) published on 27 January 2017 Submitted via Postal Card
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Carers and other staff are very kind, the activities are so much better now they have a coordinator. The food is generally luke warm and served on plastic plates which my mum doesn't really like. Good laundry service shame there isn't a hot evening meal option. Overall happy with the facilities. It's the staff that make this home. There needs to be a volume limit on some people's televisions it's not very fair on others.

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Review from Jill D (Daughter of Resident) published on 27 January 2017 Submitted via Postal Card
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Much improved staff more attentive and better trained.

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Review from Graham W (Resident / Service User) published on 26 January 2017 Submitted via Postal Card
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In for respite care. No complaints and have been treated well.

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Review from Richard A (Husband of Resident) published on 26 January 2017 Submitted via Postal Card
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The staff of all types in the home have looked after my wife for over 3 years. Their care and expertise have always been excellent, giving me confidence that my wife is in a safe place amongst people who truly care.

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Review from K C (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card
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On some days there seem to be a lot of agency staff who my mother is not familiar with. The regular staff are friendly and helpful, but when they are allocated to other departments my mother feels upset, it's nice for residents to see regular staff daily. The home is always clean and all the staff are friendly too. The food is sometimes poor quality I.e cold hard toast but not all the time.

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Review from Sharon O (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card
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Call button not working on arrival. Carer took 15 minutes to answer call button.

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Review from David O (Son of Resident) published on 24 January 2017 Submitted via Postal Card
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My dad had a short day but was very well cared for. Very nice staff

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 October 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (0)

News
  • 30 Apr 2026

    Residents at Queens Court Care Home recently enjoyed a lively afternoon of friendly competition as they took part in an indoor curling match that brought out teamwork, laughter, and a...

  • 03 Mar 2026

    Action for Family Carers and Queens Court Care Home have come together to shine a spotlight on the incredible dedication of family carers in the local community. After a conversation...

  • 02 Feb 2026

    Residents at Queens Court Care Home recently enjoyed a relaxed and sociable afternoon as the home hosted a special wine tasting event, bringing together good conversation, quality wines and carefully...

Upcoming Events

There are no upcoming events for Queens Court Care Home.

Awards / Recognitions (7)

  • 22 May 2025Recipient: Queens Court Care Home
  • 05 Dec 2024Recipient: Queens Court Care Home
  • 17 Nov 2023Recipient: Queens Court Care Home

Accreditations

There are no accreditations posted yet for Queens Court Care Home.

Meet the Team (1)

Daniela Caprioara
Daniela CaprioaraJob Title:General ManagerJoined: 2023

Daniela joined the Queens Court family in 2023 as the home's Deputy Manager and has recently taken the role of the home’s General Manager.

As a Registered Nurse, Daniela has over ten years of experience within the Health and Social Care sector in Clinical and Managerial roles within the NHS and also the private sector.

“As the General Manager here at Queens Court Care Home, I'm committed to providing our residents with the best care possible in a compassionate and understanding way. I strive to create a happy, fun, friendly and familiar atmosphere and environment for the well-being of all.

My role is complex and involves a range of responsibilities that ensure our home runs smoothly and that the residents get the support they need. As the home’s manager, I genuinely care about our residents, the team and the wider care home community. I’m proud to be the manager of Queens Court, it’s a lovely place to work. The community culture of home shapes our values, beliefs and dedication of the staff who put the needs and preferences of residents at the centre of everything they do. At Queens Court, we provided an inclusive and welcoming environment for all, residents, their families and loved ones, staff and professionals.”

When Daniela isn’t at home, she enjoys nothing more than getting lost in a good book or taking a long swim to clear her mind, release stress, and rejuvenate her spirit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens Court Care Home to verify any information. View our terms and conditions. Queens Court Care Home has an Enhanced Service -more info.