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Barchester Ashcombe House Care Home

65 Worting Road, Basingstoke, Hampshire RG21 8YU
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everyone has been so caring and patient, it is wonderful. From all her family, thank you.Jean E(Niece of Resident/Service User)
Barchester Ashcombe House Care Home, Basingstoke
The manager's office is always open and she is very friendly. I've put my name down to move in.R W(Friend of Resident/Service User)
Barchester Ashcombe House Care Home, Basingstoke
Barchester Ashcombe House Care Home, Basingstoke

Ashcombe House is well located in central Basingstoke, close to local amenities and public transport links, and embodies being a home from home environment. The home is friendly with a warm and welcoming atmosphere and strong community engagement.

Ashcombe House provides 24-hour personalised nursing and residential care, in addition to offering short-term stays for respite or post-operative care. The experienced nursing team are skilled in specialist areas offering a high level...  

Care Provided by Barchester Ashcombe House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,692N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Ashcombe House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alina Prisacariu (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (33)

Visiting

  • Visitors welcome to the home at any time. Visiting after 8pm, please contact to ensure someone is available.

Parking

  • Onsite private car park.

Barchester Ashcombe House Care Home Reviews (114)

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9.8

Barchester Ashcombe House Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Ashcombe House Care Home has 114 reviews.

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Showing 114 reviews matching selected criteria
Review from Christine C (Wife of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

My husband has been in the home since January and is much happier now than where he was previously. My husband is able to join in with a varitey of activities that go on weekly and has enjoyed trips out too. The staff are alway very friendly and caring. My husband has eaten well and put on weight since being in the home and in general, a much happier person.

Reply from Gozel Gardiner, Administrator at Barchester Ashcombe House Care Home
Dear Christine,
Thank you so much for your beautiful review!

We are delighted to hear that your husband has been so happy since moving here in January. It is wonderful to know that he is enjoying the trips and activities, eating well and thriving in our care. Our staff love having him here and...  

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Review from Sarah N (Friend of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience
Ashcombe House is a lovely clean care home to visit. The staff are very friendly and nothing is too much trouble. I visit a resident here and everyone is treated fairly and respectfully. The staff treated the residents wonderfully and with such care. The hospitality is very warming nad there is a great atmosphere here.

All the staff from carers, management and cleaners to chefs are all very happy, cheerful people.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your time in writing us a kind review, it's always lovely to see you visit.

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Review from Jacqui A (Niece of Resident) published on 13 February 2026 Submitted via Website
Overall Experience

I cant speak highly enough of ashcombe house. It was my aunts home for 3 happy years. Louise, the manager literally saved my aunt from her prev care home, for which i will be forever grateful. My aunt loved the home as they used 'proper china and cloth napkins' they treated her with care and respect. As she became frailer and bed bound they brought the classical musicians to her room ! Special mention to Bianca, a more caring lovely nurse you will never meet. Thankyou to everyone

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for spending the time to write a review for us. It always means a lot to the team and I.

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Review from N G (Son-in-law of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience
The home is unlike others that I have visited professionally and personally. Clean - no odours - nice staff who remain. Small enough to be personal and a non-chain feel. Well managed

Lovely.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you very much for your time in writing a review for us. It means a great deal to the team and I.

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Review from A L (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience
My father is on respite care at the moment. Our experience from contacting the home to getting him admitted was excellent.

Since he has been in the home he seems very happy. We are happy knowing he is safe and being very well cared for. All staff I have met have been very welcoming. I would highly reccomend this home.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your recent feedback and I am glad Dad is settling in well.

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Review from M G (Son of Resident) published on 9 January 2026 Submitted via Postal Card
Overall Experience

My father really enjoyed participating with baking. Being near to Christmas 6 of the residents including my father made mince pies. I assume later that day they all got eaten.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

I am glad Dad is enjoying the activities and thank you for your time in writing us a review.

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Review from Nicola F (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

Ashcombe House has provided my mum with excellent respite care following a stay in hospital. She will miss the staff very much when she goes home next week. Everyone has been very caring and helpful.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your kind review, I will be sure to pass this onto the team.

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Review from H H (Granddaughter of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

Lovely care home. Staff are very welcoming. Would recommend to anyone whose loved one needs care. Ive got a family member in the home who has settled very well. Great range of activities to do and live music!

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your review, I will pass your kind words onto the team.

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Review from Jackie S (Daughter of Resident) published on 12 December 2025 Submitted via Website
Overall Experience
On behalf of my mother Margaret and myself. We have immense gratitude to the Ashcombe team, especially Gozel, Louise and Erika, Bianca for all their support to me personally and ensuring my mum has the support and encouragement she needs to transition from her home environment to Ashcombe (her new home).
Her health needs are being met with a quicker response in comparison to being at home.
She is settling in at her pace and becoming more confident in her surroundings.

Also joining the Ashcombe team and community my mum is receiving the care that she needs, she is healthier, experiencing interaction with the entertainment/ activities and engaging with other residents.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your time in completing a review for us, and your kind words. I will pass your comments onto the team.

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Review from Tony C (Son-in-law of Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

A friendly, homely place and a lovely caring environment. Excellent resident-focused care from friendly, professional nurses and carers. Good home-cooked food and a good range of social activities. Family are welcomed.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your time in completing a review for us it was lovely to read your feedback and I will pass this onto the team.

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Review from K T (Son of Resident) published on 1 December 2025 Submitted via Postal Card
Overall Experience

My dad is in the home and very happy there, the service and faciltites are very good and he enjoys the daily entertainment staff are helpful and friendly.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your review, it's always nice receiving feedback from families and I will pass your feedback to the team.

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Review from J E (Friend of Resident) published on 20 November 2025 Submitted via Postal Card
Overall Experience

I have a friend in Ashcombe House who is 99 years old, I think that the care home is very good with the staff, the manager, cleanliness and everything you would hope people you care about are treated.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your time in writing a review for us. I will pass this onto the team.

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Review from G L (Son of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

Whenever I come away from Ashcombe House having visited Dad I always think how happy he seems. The staff are friendly and welcoming whenever we visit him, there are lots of activities in the lounge which we usually join in with and he gets to go out on organised trips which, to judge by his face on the photographs, he thoroughly enjoys. He's eating well and is comfortable and safe. A big thank you to all of the lovely staff for the wonderful care Dad receives.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your review, we are glad your Dad is enjoying life at Ashcombe. I will pass on your kind words to the team.

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Review from David W (Son of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience
Ashcombe House has looked after Mum for the last six years up until her death on 25 September aged 103. From our very first contact we have been impressed with Louise and all her staff.
Mum was always treated with respect and her care was excellent.

We feel extremely grateful that we found Ashcombe as Mum's last home.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your kind words. It was an honour and privilege to have known and cared for Mum, she will always be fondly remembered, by us all.

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Review from Gillian S (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card
Overall Experience

So happy with the care dad gets at Barchester Ashcombe House, he feels happy and safe and secure. He loves the staff and has a good relationship with them all. As a family we are happy with the staff and care given to our dad. He is attending more of the activities now and really enjoys everything. Gillian is brilliant with him, encouraging him to attend. The nurses and staff are amazing with him and Louise runs an amazing home. He is enjoying his food and eats well. Thank you.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your kind words and positive feedback. We are delighted your Dad feels happy, safe and well supported by our team. We will share your comments with the staff, who will be encouraged by your appreciation.

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Review from P G (Resident / Service User) published on 6 August 2025 Submitted via Postal Card
Overall Experience

As good as it gets . Everybody is so kind and helpful. I love my new home.

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Review from J R (Partner of Resident) published on 30 July 2025 Submitted via Postal Card
Overall Experience
The staff are kind and helpful often pushed for time which is limited my partner would often wish to engage in a conversation and seems disopointed when not able to happen.

Food could be varied more with more green veg and chewing ability of my partner taken into account as his false teeth can prove difficult.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for taking the time to share your feedback and for your kind words about our staff. We understand your partner sometimes prefers the comfort of his own room and can tire easily, but we do spend regular one-to-one time with him and are pleased he enjoys such lovely daily visits from you...  

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Review from Tanya N (Daughter of Resident) published on 23 July 2025 Submitted via Website
Overall Experience
All the staff at Ashcombe House are amazing.
Managerial, nursing, carers, kitchen staff and cleaners were all amazing and treated my Dad with so much respect, he retained his dignity and regained his independence.
Dad entered Ashcombe house, extremely frail, dehydrated and suffering delirium after a stay in hospital. The wonderful staff at Ashcombe House have nursed him back to health, helping him to gain strength and allowing him to build his confidence so that he has returned to living independently.
I can't thank them enough and I am so grateful to the Manager, for seeing my Dad in hospital and getting him the care he needed.

Thank you.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you Tayna for your kind review, I will share your review with the team. We miss your Dad, but we are happy he is back living independently at home.

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Review from Johanna B (Daughter of Resident) published on 24 June 2025 Submitted via Website
Overall Experience
From the moment we first visited Ashcombe House-exhausted and overwhelmed-every single member of staff wrapped their arms not only around mum, but around our whole family. Their kindness, patience, and compassion were nothing short of angelic. Nothing was ever too much trouble, and it brought us such comfort to know mum was so well looked after. Plus the food was fantastic.
All of mum's friends completely agreed with us that Ashcombe House was like a home from home

Everyone has worked at Ashcombe for a very long time - and it shows.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you so much for taking the time to leave us a review. Your kind words about our staff and your experience truly mean a lot to us. It was an absolute pleasure to care for such a wonderful resident, and we were equally lucky to get to know such a lovely family. You will all be greatly missed, and we wish you nothing but the very best.

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Review from Angie W (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card
Overall Experience

Friendly caring staff everybody is treated like family. We still visit even though father has sadly passed away.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for you feedback, staff and the residents love our visits

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 27 Oct 2025

    Residents and staff at Ashcombe House had a fantastic celebration as Shirley marked her birthday with a fun-filled afternoon at the local bingo hall. The team at the hall made...

  • 27 Oct 2025

    Residents had a wonderful time during this week’s “Baking for Fun” session, making delicious oat and raisin cookies. The group shared stories of their favourite bakes over the years, with...

  • 29 Oct 2024

    Barchester Care Awards 2024 - Bianca, Deputy Manager has been crown Registered Nurse of the Year for the South Division. Over 5,500 high standard nominations were received this year.

Upcoming Events

There are no upcoming events for Barchester Ashcombe House Care Home.

Awards / Recognitions (30)

Accreditations

There are no accreditations posted yet for Barchester Ashcombe House Care Home.

Meet the Team (12)

Alina Prisacariu
Alina PrisacariuJob Title:General ManagerJoined: 2026

Hi, my name is Alina, and I am the General Manager here at Ashcombe House.

I started my journey in care as a carer, working hands-on with residents before going on to qualify as a nurse. That experience shaped everything about the way I lead, and it's something I carry with me every single day.

It is my job to make sure Ashcombe House is a safe, caring, and happy place — for our residents who call it home, and for the brilliant team who look after them.

Please do come and visit us, meet the team, and have a look around. We would love to welcome you.

Sarah Croton
Sarah CrotonJob Title:Deputy ManagerJoined: 2026

Hello, I’m Sarah, and I qualified as a nurse in 2004.

Over the course of my career, I have worked in both hospital and community settings within the NHS, with my previous role as an Advanced Nurse Practitioner with the Urgent Community Response Team in Berkshire. It was within this role that I gained my Master's qualification in Advanced Clinical Practice and a love for older adult nursing.

I am passionate about providing excellent care and support to older adults and will strive to provide person-centred care at all times. As Deputy Manager, I will support our wonderful team to continue to be the welcoming, fun, caring home it already is.

Gozel Gardiner
Gozel GardinerJob Title:AdminJoined: 2023

Each of my days starts with a warm welcome to our residents and staff. The happiness and satisfaction of the residents and their relatives is the top priority.

I have a wealth of knowledge of working in a care system. I am very passionate about my role as Administrator at Ashcombe House.

Ericka Rayoan
Ericka RayoanJob Title:Senior NurseJoined: 2022

I have recently joined Ashcombe and have really enjoyed getting to know the residents and the staff, I have lots of experience as a nurse and like to give my best every day. I always have a smile and am always there when anyone needs me.

Gillian Buxton
Gillian BuxtonJob Title:Activity CoordinatorJoined: 2024

Hi, my name is Gillian, and I am the Activities Coordinator at Ashcombe House.

I love spending time with and getting to know our residents; this helps me to offer meaningful activities within the home. From big events to a chat over a cuppa, every day is different. I am very privileged to do a job that I really enjoy.

When I'm not working, my Working Cocker Spaniel Basil keeps me busy!

Tracey Dyer
Tracey DyerJob Title:Head ChefJoined: 2022

I'm new to the team at Ashcombe and pride myself on delivering restaurant-quality food and fine dining. I enjoy interacting with the residents and finding out more about their likes and dislikes.

Jerson San-Pedro
Jerson San-PedroJob Title:Head of MaintenanceJoined: 2025

I started working at Barchester in 2019, have a background in electrical work, and joined the Ashcombe team in 2025. I’ve always enjoyed understanding how things work and finding practical solutions to keep everything running smoothly.

I take pride in my work and in helping behind the scenes to ensure Ashcombe House remains a safe, comfortable, and welcoming home for our residents.

It is important to me that every resident feels settled, secure, and happy in their surroundings. I am proud to play my part in making Ashcombe House a place where people can truly feel at home and thrive.

Juliana Nkrumah
Juliana NkrumahJob Title:Head HousekeeperJoined: 2012

As Head Housekeeper, I am passionate about creating a warm, welcoming environment where everyone feels at home.

I lead my team with care, attention to detail, and a commitment to the highest standards of cleanliness, comfort and exceptional service

Sarah Biro
Sarah BiroJob Title:Speak up ChampionJoined: 2006

Sarah is proud to be the Ashcombe House Speak Up Champion. This role is to provide an alternative safe person to speak to about any concerns or questions

Anita Suniwar
Anita SuniwarJob Title:Care PractitionerJoined: 2014

Anita was a carer at Ashcombe for many years before deciding she would like to take on the lead of care practitioner. Anita takes great pride in her work and does a fantastic job supporting the nurses

Holli
Holli Job Title:HairdresserJoined: 2021

Residents love having their hair done. It's a chance to relax whilst being pampered.

Gemma Enable
Gemma EnableJob Title:Digital Care PlanningJoined: 2018

Hello, I'm Gemma.

Enable is our digital care planning solution, which helps us to plan, record and coordinate care. My role is to support the introduction of Enable into our homes, and to support the teams with best practices in recording and capturing the care they support our residents with

Frequently Asked Questions about Barchester Ashcombe House Care Home

What types of Care is Barchester Ashcombe House Care Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Ashcombe House Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Barchester Ashcombe House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Ashcombe House Care Home to the centre of Basingstoke?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ashcombe House Care Home to verify any information. View our terms and conditions. Barchester Ashcombe House Care Home has an Enhanced Service -more info.