everyone has been so caring and patient, it is wonderful. From all her family, thank you.Jean E(Niece of Resident/Service User)
The manager's office is always open and she is very friendly. I've put my name down to move in.R W(Friend of Resident/Service User)
everyone has been so caring and patient, it is wonderful. From all her family, thank you.Jean E(Niece of Resident/Service User)
The manager's office is always open and she is very friendly. I've put my name down to move in.R W(Friend of Resident/Service User)
Ashcombe House is well located in central Basingstoke, close to local amenities and public transport links, and embodies being a home from home environment. The home is friendly with a warm and welcoming atmosphere and strong community engagement.
Ashcombe House provides 24-hour personalised nursing and residential care, in addition to offering short-term stays for respite or post-operative care. The experienced nursing team are skilled in specialist areas offering a high level...
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Ashcombe House Care Home for full pricing details and T&Cs.
Contact Barchester Ashcombe House Care Home to confirm what's included and get a personalised quote:
Barchester Ashcombe House Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years.
Over all time Barchester Ashcombe House Care Home has 114 reviews.
Thank you.
Thank you, Eric, for your feedback and kind words. The staff here really value your feedback. Regards Louise Lambert, General Manager.
The food was nice and plenty of it.
Thank you for your kind review. I am glad you enjoyed your stay here at Ashcombe House. We look forward to seeing you again soon.
Mum was very reluctant to give up her independence and leave her home. However, she very quickly settled in at Barchester Ashcombe House Care Home: the staff are very caring, attentive and made her feel immediately welcome. There are activities to keep her occupied and despite her poor mobility, the staff are able to arrange transport for visits out of the house.
To see her happily settled and well cared for has been a worry off our minds.
Thank you for your feedback, it is an absolute pleasure caring for Mum. We look forward to the weather improving to be able to go back to the garden centres, which she enjoys. We appreciate your time in leaving us a good review and I will be pleased to pass this onto the staff.
I cannot praise the staff enough who looked after her especially the manager and the nurse in charge who made sure that her stay was perfect and she left well fed and rested just what she needed!
Thank you Carol, we appreciate your time in leaving positive feedback. We really enjoyed your mother-in-law staying with us on respite and hope to welcome you again, hopefully for another garden centre trip. I will ensure I pass your feedback on to the staff as they will be pleased.
Mum was here from March 2017 until her passing in November 2017. We found the care to be of the highest level, always friendly and respectful of Mum's condition. The home itself was having to cope with some challenges but this did not distract from the level of care and friendly attitude of all the staff. Mum did not enjoy the last months of her life but that was due to frustration at her condition and the staff always were attentive and caring and she appreciated that.
Thank you for your feedback. We appreciate your time in completing this for us, through this difficult time. We will all miss Mum at Ashcombe and pleased she had all her family around her. I will pass your feedback on to the staff, I know they will be must grateful.
The catering was exceptional, five star quality. It was lovely that the chef took time to visit the residents to get feedback.
Thank you for your kind words, I will ensure we pass on your feedback to our staff. We are very pleased Mum enjoyed her stay with us.
They arrange to take him out on little trips which is brilliant.
Thank you for your feedback and taking the time to complete a review. I will pass on your feedback to the staff as I am sure they will be pleased.
Mother came here (her choice). We as a family were very happy about her stay. All staff were very kind to her and the chef went out of his way to provide what she wanted to eat. Mum made a point at a meeting that she was happy there, liked everyone and felt safe. Extremely grateful for all concerned with her that her last months were good for her - just sorry she wasn't here longer. Her room had all she needed and she loved being near the garden to see the cats and the birds visiting.
Thank you for your kind feedback Barbara, we are very pleased your mother was happy with us at Ashcombe, she will be missed by us all. All the residents/staff love her knitted blankets. I’m pleased we could assist with her meal choices. We value your time in completing a review for us, also thank you for the lovely plants you donated for our gardens.
Our father has enjoyed being a resident at Ashcombe House for over three years. Ashcombe is not too big and is very homely and comfortable. The manager and staff are very kind and friendly to the residents and visitors. Dad enjoyed all the entertainment and activities and we were happy about his quality of life, knowing he was having the very best of care.
Thank you for your kind review and time to submit this to us. I will ensure this feedback is passed on to the care staff.
Also, sometimes he hasn't been repositioned for 3 or more hours. I cannot go away from the home with "peace of mind", always worried if he is getting the best of care. He cannot do anything for himself or talk or communicate in any way.
Thank you for your feedback regarding your husband’s care. Ashcombe operates an open door environment for residents and families to voice any concerns. We also have a complaints policy to ensure any complaints are addressed and investigated in a timely manner to ensure the safety of our residents....
Very happy so far.
The home is running a lot better than it was and the manager is doing a good job, she listens and the home is a lot better for it, not to say it was bad before but it helps with someone to lead. The nurses and carers are very good. Thank you all at Barchester Ashcombe House Care Home from kitchen, laundry, carers, nurses.
I visited my Uncle for the first time on 28/6/16. He was sitting in a friendly, cheerful, colourful environment. He was well dressed and clean. Staff who passed him spoke kindly to him, respected his dignity, helped him by chair lift into wheelchair. They asked his opinions and carried out his wishes. We spoke for 40 minutes, he had lunch and then we picked him up for a wheelchair trip out. Staff were helpful in preparing Uncle for the visit. Everyone smiled and I felt good. I have been in many homes for the elderly and this place rates as one of the best. I know my Uncle is happy and being treated well. Thank you so much.
This is a very caring and supportive home with devoted staff. They are very busy but find time to give individual attention.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents and staff at Ashcombe House had a fantastic celebration as Shirley marked her birthday with a fun-filled afternoon at the local bingo hall. The team at the hall made...
Residents had a wonderful time during this week’s “Baking for Fun” session, making delicious oat and raisin cookies. The group shared stories of their favourite bakes over the years, with...
Barchester Care Awards 2024 - Bianca, Deputy Manager has been crown Registered Nurse of the Year for the South Division. Over 5,500 high standard nominations were received this year.
There are no upcoming events for Barchester Ashcombe House Care Home.
There are no accreditations posted yet for Barchester Ashcombe House Care Home.
Hi, my name is Alina, and I am the General Manager here at Ashcombe House.
I started my journey in care as a carer, working hands-on with residents before going on to qualify as a nurse. That experience shaped everything about the way I lead, and it's something I carry with me every single day.
It is my job to make sure Ashcombe House is a safe, caring, and happy place — for our residents who call it home, and for the brilliant team who look after them.
Please do come and visit us, meet the team, and have a look around. We would love to welcome you.
Hello, I’m Sarah, and I qualified as a nurse in 2004.
Over the course of my career, I have worked in both hospital and community settings within the NHS, with my previous role as an Advanced Nurse Practitioner with the Urgent Community Response Team in Berkshire. It was within this role that I gained my Master's qualification in Advanced Clinical Practice and a love for older adult nursing.
I am passionate about providing excellent care and support to older adults and will strive to provide person-centred care at all times. As Deputy Manager, I will support our wonderful team to continue to be the welcoming, fun, caring home it already is.
Each of my days starts with a warm welcome to our residents and staff. The happiness and satisfaction of the residents and their relatives is the top priority.
I have a wealth of knowledge of working in a care system. I am very passionate about my role as Administrator at Ashcombe House.
I have recently joined Ashcombe and have really enjoyed getting to know the residents and the staff, I have lots of experience as a nurse and like to give my best every day. I always have a smile and am always there when anyone needs me.
Hi, my name is Gillian, and I am the Activities Coordinator at Ashcombe House.
I love spending time with and getting to know our residents; this helps me to offer meaningful activities within the home. From big events to a chat over a cuppa, every day is different. I am very privileged to do a job that I really enjoy.
When I'm not working, my Working Cocker Spaniel Basil keeps me busy!
I'm new to the team at Ashcombe and pride myself on delivering restaurant-quality food and fine dining. I enjoy interacting with the residents and finding out more about their likes and dislikes.
I started working at Barchester in 2019, have a background in electrical work, and joined the Ashcombe team in 2025. I’ve always enjoyed understanding how things work and finding practical solutions to keep everything running smoothly.
I take pride in my work and in helping behind the scenes to ensure Ashcombe House remains a safe, comfortable, and welcoming home for our residents.
It is important to me that every resident feels settled, secure, and happy in their surroundings. I am proud to play my part in making Ashcombe House a place where people can truly feel at home and thrive.
As Head Housekeeper, I am passionate about creating a warm, welcoming environment where everyone feels at home.
I lead my team with care, attention to detail, and a commitment to the highest standards of cleanliness, comfort and exceptional service
Sarah is proud to be the Ashcombe House Speak Up Champion. This role is to provide an alternative safe person to speak to about any concerns or questions
Anita was a carer at Ashcombe for many years before deciding she would like to take on the lead of care practitioner. Anita takes great pride in her work and does a fantastic job supporting the nurses
Residents love having their hair done. It's a chance to relax whilst being pampered.
Hello, I'm Gemma.
Enable is our digital care planning solution, which helps us to plan, record and coordinate care. My role is to support the introduction of Enable into our homes, and to support the teams with best practices in recording and capturing the care they support our residents with
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