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Barchester Ashcombe House Care Home

65 Worting Road, Basingstoke, Hampshire RG21 8YU
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everyone has been so caring and patient, it is wonderful. From all her family, thank you.Jean E(Niece of Resident/Service User)
Barchester Ashcombe House Care Home, Basingstoke
The manager's office is always open and she is very friendly. I've put my name down to move in.R W(Friend of Resident/Service User)
Barchester Ashcombe House Care Home, Basingstoke
Barchester Ashcombe House Care Home, Basingstoke

Ashcombe House is well located in central Basingstoke, close to local amenities and public transport links, and embodies being a home from home environment. The home is friendly with a warm and welcoming atmosphere and strong community engagement.

Ashcombe House provides 24-hour personalised nursing and residential care, in addition to offering short-term stays for respite or post-operative care. The experienced nursing team are skilled in specialist areas offering a high level...  

Care Provided by Barchester Ashcombe House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,692N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Ashcombe House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alina Prisacariu (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (33)

Visiting

  • Visitors welcome to the home at any time. Visiting after 8pm, please contact to ensure someone is available.

Parking

  • Onsite private car park.

Barchester Ashcombe House Care Home Reviews (114)

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9.8

Barchester Ashcombe House Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Ashcombe House Care Home has 114 reviews.

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Showing 114 reviews matching selected criteria
Review from J B (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience

Christmas was lovely, the home makes a special effort. The decorations looked nice and they had some great acts attend the home.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your kind review, Christmas is such a fun time for us all.

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Review from S H (Son of Resident) published on 16 February 2020 Submitted via Website
Overall Experience

While the food at Ashcombe House has always been good, the new chef (appointed in December 2019) is producing menus of a quality and variety that is superlative. Even my mother, who has never, ever, been interested in food, is now really appreciating the meals. Our photographs of the dishes are presented to friends to make them envious!

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you, I have shown your review to the Head Chef. She was very pleased.

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Review from V N (Sister of Resident) published on 28 January 2020 Submitted via Postal Card
Overall Experience

Most of the staff are very friendly to residents and relatives. Management is very helpful. Room is quite small.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you, for your kind review, we always look forward to seeing you when you come and visit your Sister.

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Review from M S (Daughter of Resident) published on 2 December 2019 Submitted via Postal Card
Overall Experience

My Mum has been in Ashcombe House for less than two weeks and is settling really well. I am most impressed by the love and care she has received from all the staff. Nothing is too much trouble for them. My Mum needs a lot of care during the night and she is really appreciating the fact that the staff are there for her and that they will make her a cup of tea. She says "this is the best cup of tea I have"! She said to my friend "I could have stayed at home and had carers, but they couldn't have been there in the night"

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you Marianne for your review, we are so happy Mum has settled in so well and enjoying the trips out. We are really pleased you chose us to look after Mum.

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Review from Linda H (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience

Ashcombe Care Home look after all the residents with a high level of care. The management and carers are all lovely and approachable. My father came into Ashcombe straight from the hospital as end of life and two years later he is still here, now aged 99. I truly believe the care he has received has saved his life. I cannot thank Ashcombe enough for his care.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you, Linda, for your time in writing us a review. We will look forward to spending Christmas with you all.

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Review from M M (Resident / Service User) published on 27 November 2019 Submitted via Postal Card
Overall Experience

Very pleasant good home. Everyone is pleasant and helpful. I enjoy the baking club, making articles, especially cards and some quizzes. Food is good generally and nicely served.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you, Margaret. It is always nice to receive feedback from our residents. It's always a pleasure and thank you for choosing us.

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Review from L W (Resident / Service User) published on 27 November 2019 Submitted via Postal Card
Overall Experience

Very friendly staff. Comfortable room. Good food.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you Lilian for your review. We are so happy you decided to stay after respite.

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Review from Freda B (Resident / Service User) published on 15 November 2019 Submitted via Postal Card
Overall Experience

Very lovely. I like the staff. The food is very good. My room is very nice. I enjoy outings.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you, Freda, for your lovely comments, I will ensure I pass them on to the staff.

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Review from R S (Granddaughter of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience

The staff at the home are always very friendly and caring. Grandad has the opportunity to go on days out regularly. The portions at mealtimes could be bigger. Nan and Grandad always look nice and clean. Overall we are very pleased with the level of care at the home.

Reply from Louise Lambert, Manager at Barchester Ashcombe House Care Home

Thank you for your kind review and thank you for choosing Ashcombe to care for your Grandparents, who are very highly thought of by all staff and other residents.

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Review from Anthony L (Son of Resident) published on 16 August 2019 Submitted via Postal Card
Overall Experience

Very friendly staff. Lots to keep residents amused. Food was brilliant. Dad had such a laugh with all (and they all loved him).

Reply from fatmata cochrane, Acting Manager at Barchester Ashcombe House Care Home

Thank you very much Anthony for taking the time to give us a lovely review on our home

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Review from J E (Daughter-in-law of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience
This was my first experience of a nursing home but from the time my mother-in-law was taken in, everything was made welcoming, both for her and her family.
The staff immediately made themselves known to us and were particularly helpful with my father-in-law, helping him come to terms with what was going on. He did struggle a bit with understanding some aspects (financial, staff accents) but this was dealt with very well by the management/administration.

All in all a lovely, caring place.

Reply from fatmata cochrane, Acting Manager at Barchester Ashcombe House Care Home

Thank you very much for taking the time in completing a good review for us. I will make sure that this is relayed to the team for a job well done.

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Review from M B (Daughter of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience
Ashcombe House is a small nursing home and as such, was well suited to my mother's needs.
The location, with good transport links, meant that my elderly father was able to visit easily.
The care at the home has been excellent and we have particularly appreciated the additional support to my father.
Although my mother was only a resident for about two weeks, she was immediately 'at home' and settled. The friendliness of the staff, their courtesy and consideration have all made this a good experience for our family.

We warmly recommend Ashcombe House.

Reply from Fatmata Cochrane, Acting Manager at Barchester Ashcombe House Care Home

Thank you very much for taking the time in completing a good review for us.

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Review from M J (Daughter of Resident) published on 17 July 2019 Submitted via Postal Card
Overall Experience
The staff at Ashcombe House are very welcoming. They make everyone feel at home. They are very patient with my mum and she always says how lovely they are.

We feel very happy to leave her here and confident she is very well looked after.

Reply from Fatmata Cochrane, Acting General Manager at Barchester Ashcombe House Care Home

Thank you very much for taking the time to give us such a lovely review.

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Review from Sheila F (Sister-in-law of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience
I visit my dear sister in law for three days at a time every three months. I live in London so cannot visit as often as I would like to.
As I don't pay the bill, I do not know if it is value for money!

The only reservation I have is the small eating area upstairs - when you have a few wheelchairs you cannot move, sometimes you have people who would like to leave the room before others are ready but can't.

Reply from Fatmata Cochrane, Acting General Manager at Barchester Ashcombe House Care Home

Thank you very much Sheila for your lovely comment. The dining room has been moved around to accommodate this issue and residents can also eat in the cafe area downstairs if they wish to do so. Hope to see you soon in your next visit.

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Review from M J (Resident / Service User) published on 31 May 2019 Submitted via Postal Card
Overall Experience

I am very happy here and I could not have chosen a better place to make my home.

Reply from fatmata cochrane, Acting General Manager at Barchester Ashcombe House Care Home

Thank you very much for taking time out to give us this lovely review.

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Review from Wendy S (Granddaughter of Resident) published on 7 May 2019 Submitted via Website
Overall Experience

I came to visit my nan twice over the bank holiday weekend and the new look of the home is amazing! everyone at the home was really friendly it feels like a much warmer and more welcoming place since I last visited which was before the changes. Me, my kids and my partner had some of the birthday cake and the cake at reception and they were amazing also lunch looked very yummy too and the chef even walked past my son playing in reception as we were about to leave and gave him an ice lolly which I thought was lovely so thank you to all for a great visit

Reply from Fatmata Cochrane, Acting Manager at Barchester Ashcombe House Care Home

Thank you very much for taking the time to leave such a lovely comment. It much appreciated by staff at Ashcombe House.

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Review from M W (Sister of Resident) published on 29 April 2019 Submitted via Postal Card
Overall Experience

Patient and very friendly staff. Adaptable to needs. Nothing is too much trouble.

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Review from Celia H (Daughter of Resident) published on 29 April 2019 Submitted via Postal Card
Overall Experience
The management and staff are excellent.

Very helpful and caring.

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Review from Malcolm (Son-in-law of Resident) published on 7 February 2019 Submitted via Website
Overall Experience
The family are so grateful to all of the staff whilst my wife's father was admitted in November 2017. All the staff were extremely helpful, dedicated and caring to him. We would like to thank them all for their dedication in seeing to his needs, especially in the last month that he was there, keeping us informed of his condition of the period of his illness that lead to his passing away.
The bouquet of flowers we received on behalf of the family from them was totally unexpected but appreciated by us all.

I would like to close by saying a very big thank you to you all, thank you, please let all the staff know how much we appreciated their dedicated work for the year that he was with them. We would certainly recommend them to others who we know who are looking for a home for a relative who is in needs of a facility in the area.

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Review from Gabriella P (Daughter-in-law of Resident) published on 7 January 2019 Submitted via Postal Card
Overall Experience
My mother in law looks well and the home looks very clean, well managed. the staff are friendly and always there to help.
The furniture is nice and comfortable.
All is really good in here, the garden is well kept.

It makes me happy that my mother in law is in THIS home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 27 Oct 2025

    Residents and staff at Ashcombe House had a fantastic celebration as Shirley marked her birthday with a fun-filled afternoon at the local bingo hall. The team at the hall made...

  • 27 Oct 2025

    Residents had a wonderful time during this week’s “Baking for Fun” session, making delicious oat and raisin cookies. The group shared stories of their favourite bakes over the years, with...

  • 29 Oct 2024

    Barchester Care Awards 2024 - Bianca, Deputy Manager has been crown Registered Nurse of the Year for the South Division. Over 5,500 high standard nominations were received this year.

Upcoming Events

There are no upcoming events for Barchester Ashcombe House Care Home.

Awards / Recognitions (30)

Accreditations

There are no accreditations posted yet for Barchester Ashcombe House Care Home.

Meet the Team (12)

Alina Prisacariu
Alina PrisacariuJob Title:General ManagerJoined: 2026

Hi, my name is Alina, and I am the General Manager here at Ashcombe House.

I started my journey in care as a carer, working hands-on with residents before going on to qualify as a nurse. That experience shaped everything about the way I lead, and it's something I carry with me every single day.

It is my job to make sure Ashcombe House is a safe, caring, and happy place — for our residents who call it home, and for the brilliant team who look after them.

Please do come and visit us, meet the team, and have a look around. We would love to welcome you.

Sarah Croton
Sarah CrotonJob Title:Deputy ManagerJoined: 2026

Hello, I’m Sarah, and I qualified as a nurse in 2004.

Over the course of my career, I have worked in both hospital and community settings within the NHS, with my previous role as an Advanced Nurse Practitioner with the Urgent Community Response Team in Berkshire. It was within this role that I gained my Master's qualification in Advanced Clinical Practice and a love for older adult nursing.

I am passionate about providing excellent care and support to older adults and will strive to provide person-centred care at all times. As Deputy Manager, I will support our wonderful team to continue to be the welcoming, fun, caring home it already is.

Gozel Gardiner
Gozel GardinerJob Title:AdminJoined: 2023

Each of my days starts with a warm welcome to our residents and staff. The happiness and satisfaction of the residents and their relatives is the top priority.

I have a wealth of knowledge of working in a care system. I am very passionate about my role as Administrator at Ashcombe House.

Ericka Rayoan
Ericka RayoanJob Title:Senior NurseJoined: 2022

I have recently joined Ashcombe and have really enjoyed getting to know the residents and the staff, I have lots of experience as a nurse and like to give my best every day. I always have a smile and am always there when anyone needs me.

Gillian Buxton
Gillian BuxtonJob Title:Activity CoordinatorJoined: 2024

Hi, my name is Gillian, and I am the Activities Coordinator at Ashcombe House.

I love spending time with and getting to know our residents; this helps me to offer meaningful activities within the home. From big events to a chat over a cuppa, every day is different. I am very privileged to do a job that I really enjoy.

When I'm not working, my Working Cocker Spaniel Basil keeps me busy!

Tracey Dyer
Tracey DyerJob Title:Head ChefJoined: 2022

I'm new to the team at Ashcombe and pride myself on delivering restaurant-quality food and fine dining. I enjoy interacting with the residents and finding out more about their likes and dislikes.

Jerson San-Pedro
Jerson San-PedroJob Title:Head of MaintenanceJoined: 2025

I started working at Barchester in 2019, have a background in electrical work, and joined the Ashcombe team in 2025. I’ve always enjoyed understanding how things work and finding practical solutions to keep everything running smoothly.

I take pride in my work and in helping behind the scenes to ensure Ashcombe House remains a safe, comfortable, and welcoming home for our residents.

It is important to me that every resident feels settled, secure, and happy in their surroundings. I am proud to play my part in making Ashcombe House a place where people can truly feel at home and thrive.

Juliana Nkrumah
Juliana NkrumahJob Title:Head HousekeeperJoined: 2012

As Head Housekeeper, I am passionate about creating a warm, welcoming environment where everyone feels at home.

I lead my team with care, attention to detail, and a commitment to the highest standards of cleanliness, comfort and exceptional service

Sarah Biro
Sarah BiroJob Title:Speak up ChampionJoined: 2006

Sarah is proud to be the Ashcombe House Speak Up Champion. This role is to provide an alternative safe person to speak to about any concerns or questions

Anita Suniwar
Anita SuniwarJob Title:Care PractitionerJoined: 2014

Anita was a carer at Ashcombe for many years before deciding she would like to take on the lead of care practitioner. Anita takes great pride in her work and does a fantastic job supporting the nurses

Holli
Holli Job Title:HairdresserJoined: 2021

Residents love having their hair done. It's a chance to relax whilst being pampered.

Gemma Enable
Gemma EnableJob Title:Digital Care PlanningJoined: 2018

Hello, I'm Gemma.

Enable is our digital care planning solution, which helps us to plan, record and coordinate care. My role is to support the introduction of Enable into our homes, and to support the teams with best practices in recording and capturing the care they support our residents with

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