Barchester Ashcombe House Care Home

From the management to all the staff attention to my mother's needs has been outstanding. Settling in of new residents couldn't have gone smoother.

My friend is really enjoying life at the home. The staff are fantastic and there's lots of activities. There is an entire program every week and something for everyone. The manager's office is always open and she is very friendly. I've put my name down to move in.

Lovely staff and my friend and I thoroughly enjoy all activities as a visitor they are kind and helpful.

I cannot speak more highly of the staff and management at Ashcombe House. My nan had a short 3 weeks at the home and received outstanding care throughout, both from the carers and nursing team. There was a relentless approach to ensure my nan was comfortable and staff went above and beyond to help her to settle in and feel part of their 'family'. This welcome was also extended to myself and my family when we came to visit. There is a real team approach from all the staff, regardless of role, all working to achieving the highest of standards; an ethos clearly driven by the manager. All staff are professional, whilst being warm, kind, positive and supportive towards all the residents. I honestly cannot recommend Ashcombe House Care Home highly enough.

My grandad moved into Ashcombe House in Febraury 2023. The manager went out of her way to support me in getting him out of the hospital and into a better care setting. Since then, he has been looked after so amazingly well by everyone involved. A great family atmosphere, always welcoming, especially to my mum and myself. I cannot fault them in their support of my grandad's transition from his independence to the nursing elements he requires (difficult at times) whilst making him feel wanted, part of a family and still lots to look forward to. The admin and nursing team have been fantastic with me to help advice with the complexity of the NHS and care generally.

The care that Mum received at Ashcombe for the year she was in there was first-class. She loved her room and her hair and nails being done on a regular basis. The trips out, the bingo and the entertainment were so much better than being at home for her. All the staff became great friends with all of us. I am so happy that the last year was spent at Ashcombe House and she had the care that we could not give her. If you need your loved one to go into a care home you could not do better than Ashcombe House. Thank you for everything.

Ashcombe House Care Home is an excellent care home. Management and staff are like family.

Ashcombe House is welcoming, friendly and helpful, and has a weekly timetable of entertainment and activities. The nursing care is very good and gives us peace of mind our mother is being well looked after. Ashcombe House was our mother's choice after it was recommended by a friend who lived here.

I was greeted by a staff member and each member of staff I encountered was helpful and cheerful. My friend, who is a resident, always speaks of how well she is cared for.

My mother had been a resident at Ashcombe House Care Home for nearly 5 years. She has not been the easiest of patients at times but the staff have looked after her with loving care. She was nearly 100 years old but her skin was in an immaculate condition. I recommend this home without hesitation from all levels of staff.

Unfortunately, it was a short stay at Barchester Ashcombe House Care Home, Basingstoke due to being end of life but the care given was exceptional, nothing was too much trouble to ensure her last weeks were comfortable and we cannot thank the staff enough for their kindness and support throughout. If your looking for care for a family member then look no further than Ashcombe House.

My nan has been really happy since moving into the care home, she receives great care and support from the staff. The staff are all very friendly and welcoming, nothing is too much trouble. There are lots of fun activities organised throughout the week so always something to look forward to. The home is nicely decorated and always clean.

From the moment we went to view Ashcombe House Care Home Basingstoke for our adopted relative. We found a very pleasant care home. The atmosphere of the 33-bedroom care home was excellent and was well decorated and looked after. The staff as we were taken around the home were kind and courteous to us and all took the time to say hello. A few days later our adoptive relative was admitted. Throughout the short time our relative was there we cannot praise the staff highly enough. They looked after our adopted relative with true kindness, nothing was too much trouble for them. This home is excellent and if you want your family member cared for with the utmost care and dignity then look no further than Ashcombe House Care Home Basingstoke. Top care home, top staff and top facilities. Thank you Ashcombe House for all your help advice and above all care for our adoptive relative.

My mother-in-law has been in Ashcombe House Care Home for two years now. She is a 94-year-old lady. I'm very happy with the way she is looked after, she is receiving excellent care. It's a beautiful environment and the staff are fantastic.

The manager has been superb in helping us fight for what we were entitled to. One nurse, in particular, stood out. Both my parents passed away here and we were so looked after and would recommend to anyone in this position.

When dad moved into Ashcombe House we were nervous due to a poor experience in a previous care home. We needn't have worried. As soon as we arrived the welcome was warm, both from the staff and residents. Nothing is too much trouble and we finally have peace of mind that dad is being cared for to a really high standard.

A friend stayed at Ashcombe house. They had a great experience, the staff are really friendly and attentive and the home was Beautiful nothing was too much bother for the team there! I would highly recomend!

The place and the staff are all fabulous. They took care of my dad, who was there on a short term basis. He was there for six weeks, and they all took wonderful care of him and were all respectful, kind and actually really cared about him. I cannot praise them highly enough.

Day staff caring and efficient. When called, attended promptly. Night staff rather noisy. Good selection and plentiful food of good quality. Had only room available, which was small and gloomy and no ensuite. Generally rather noisy environment particularly in evenings with loud TV's disturbing rest. Didn't leave room, so cannot comment on activities or facilities.

The service I have had at Ashcombe House has been excellent. Also, the staff are very friendly and I have been made to feel very welcome. They have also been very kind in meeting my care needs. There is also a very nice atmosphere and lots of activities to occupy the residents.