Bickerley Green

Kingsburys Lane, Ringwood BH24 1EL
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9.8 15 Reviews
  • Bickerley Green, Ringwood
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Care Provided by Bickerley Green

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Facilities

Good to Know

Person in charge

  • Tracy Flint (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (60)
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Bickerley Green Reviews (15)

9.8

Bickerley Green has a Review Score of 9.8 (9.839) out of 10, based on 11 reviews in the last 2 years.
Over all time Bickerley Green has 15 reviews.

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Reviewer Connection to Bickerley Green
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Total of 15, showing 1-15
Review from Valerie H (Sister of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is a perminent, full-time resident at Bickerely Green. He, and we, could not be happier with his care and the staff. My brother looks very well and is more content than he has been in years. The activities and staff interaction provide the stimulus essential to his well being. We cannot speak
highly enough about the staff.
Reply from Tracy Flint, Manager at Bickerley Green

Hi - thank you for your kind words. It was lovely to see you and we hope you had a good journey home. We're delighted to hear that we're doing a great job supporting your brother. I must agree our activities team really think outside the box and I believe your brother is keen to zip wire again. I need to prepare my nerve for this.We look forward to welcoming you again soon.

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Review from Kelly C (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
amazing staff , pure empathy,professionalism and welcoming . my mother in law has settled in well and as a large family we are grateful to you all for your care for mum . the fete and entertainment you provide makes it that extra special
Reply from Tracy Flint, Manager at Bickerley Green

Thank you so much for taking the time to complete this review. I'm really happy that you are pleased with the activities we provide which is purely driven by our residents choices. I'll ensure the team are aware of your lovely words.

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Review from Karen P (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are so kind and caring to residents .
They treat them like their own family
They work extremely hard
Food for residents is plentiful and varied .
They are always positive in attitude and always doing different and exciting activities.
The only drawback is they could do with more
staff .
Reply from Tracy Flint, Manager at Bickerley Green

Thank you so much for taking the time to leave this review. I will pass on your kind words to all the staff, its lovely to hear that you feel the residents are treated like family and that we provide good opportunities for activities, we do like to think outside the box. In an ideal world we would have lots of spare staff on daily but unfortunately this isn't possible however just to reassure you we work with a generous staffing ratio and are almost fully staffed at present which is really positive.

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Review from Elaine P (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Bickerley Green at the end of July after 8 weeks in hospital. The care since he got there has been brilliant with caring and kind staff. Everyone always says hello and they are very thoughtful.
Dads mobility has improved and he is eating better. We knew he could no longer be independent
but at nearly 97 he is in the best place. The whole family are pleased with his progress and with the home.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you for taking the time to write this wonderful review. We are so pleased to hear that you feel your Dad's mobility and nutritional intake has improved. It's an absolute pleasure to have your dad as part of our Bickerley Green family and we will ensure the staff are made aware of your kind words.

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Review from Susan P (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident at Bickerley Green since mid- June 2024. In that time the staff have been unfailingly supportive of her needs and those of her friends and family. Her physical and mental wellbeing is their primary concern, but they also provide simple friendships in the way they interact with
her and with my brother and me. Not only do I see the highest ethical standards displayed, but also it is clear that the people who work and volunteer here genuinely care.
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Review from E K (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Bickerley Green since June this year. We couldn't have picked a better place for her to live. The staff are excellent, they always make time for us, whether we have a query or just to have a chat. They are very tuned in to mum's needs and requirements. There is something going
on every day, whether it's singing, knit and natter, films to watch or crosswords/quizzes. Visitors are encouraged to join in too! There are lots of other events going on throughout the year, The Christmas Fayre and Bickfest (2 day music festival) to name a couple. Residents also go out too, to the garden centre or to see the Remembrance poppy display in the town. Nothing is too much trouble, if ever there has been a problem the staff contact me immediately and keep me up to date with what's going on. The food is lovely too! We are very happy with mum's care at Bickerley, and are very pleased that she is well cared for and that the staff treat her as if she was their own relative.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you so much for your lovely words. We are delighted that you are pleased with the care and activities we provide, which are all driven by the residents. It's good to hear such positive feedback which I will pass on to the team.

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Review from T W (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was absolutely devastated when I was unable to care for my mum at home after she had lived with us for 7 years. I honestly feel now that I couldn’t have found anywhere better for her to be. It has probably taken my mum about 6 months to settle and accept I was unable to care for her properly on my
own and the staff are absolutely amazing with my mum. The manager and all the staff truly care. The staff who organise all the events do an amazing job. All the family are made very welcome at any time. (We are putting our names down so we can come here too.) Thank you Bickerly Care Home.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you for your kind words and taking the time to leave a review. I'll add you name to the waiting list!

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Review from Valerie E (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review covers the last two and a half years my mother has been a resident at Bickerley. The care she has received has been amazing, notifying me immediately of any problems regarding her health and well-being. To her, the staff have become a very close family, extending to some of their family. When
visiting, feel that I also belong having made friends with the staff. Feel at home as it is my mother’s “home”.
Thank you, everyone.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you for taking the time to leave this review; it's lovely to hear that your mother is so settled and happy here.

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Review from A O (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a current resident at Bickerley Green and was nervous about going into a nursing home. The staff here are so caring, kind and attentive and have helped her settle in really well. They’re so reassuring and supportive to Mum, myself and my brother. What a lovely nursing home. It’s lovely and
clean, bright and welcoming with lots of activities on offer for the residents. The food is great and Mum loves her room and feels safe and cared for. Thank you to everyone at Bickerley Green for your kindness and care.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you so much for your lovely review and words. Glad to hear Mum enjoys the food! Best wishes from all at Bickerley Green.

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Review from Shayne G (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bickerley Green Nursing Facility cared for my mother for the last 3 years of her life. I cannot recommend them highly enough. The staff were all absolutely incredible. The nursing staff and carers were professional always aware of how she was. My mother was treated with care, patience and the most amazing
kindness that went above and beyond. A welcoming kindness and politeness that was extended to family and friends when they visited her or phoned.
The home was always clean and tidy, as was she and all her clothes. The kitchen served balanced food that was adapted to her needs when necessary and even a birthday cake on her birthday.
The home also exerted themselves in making sure the residents were entertained with activities, garden parties and outings. They thought of everything.
There was never any doubt about how much my mother liked all of the staff and how truly happy she was and the total peace of mind I felt knowing how well she was treated.
Thank you all at Bickerley Green.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you for taking the time to leave us such a positive review about the care your mum received here at Bickerley Green - I will pass your lovely words on to the staff here best wishes all at Bickerley Green

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Review from Linda W (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is a resident in the care home since August 2023 to date. She has settled in very well and is very happy. The staff are all very friendly and make you feel very welcome, and nothing is too much trouble
for them. She has a lovely room and has some of her things from home in the room to make it
homely. She likes the food very much. The family are very grateful for the kindness of the staff shown to us and it is a relief to know she is being well looked after.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you so much for taking the time to review our care home. So pleased to hear that your mum has settled in well - with thanks all at Bickerley Green

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Review from Ian C (Son of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not in all honesty think of a better place for mum to be since being diagnosed with dementia. Everyone at the Bickerley is so attentive and caring with mum and with us her immediate family.
On that basis, I would like to personally thank them one and all for helping us turn this, the most negative
and challenging time for mum into a positive one
Thank you
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Review from Liz D (Daughter of Resident) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After no longer being able to look after herself at home, my Mum moved into Bickerley Green in May 2020. Despite this being during the middle of the covid pandemic, all the staff always went above and beyond to ensure we could visit my Mum safely. Their communication with us as a family was always excellent,
and we always felt involved in the care my Mum received. Sadly, my Mum fell ill in March 2022 and unfortunately, she passed away after a short illness. Throughout her final days, the staff could not have been more kind and caring, not only to my Mum but also to us as a family. Nothing was ever too much trouble, and we cannot thank the amazing team at Bickerley for the outstanding care they provided.
Reply from Tracy Flint, Manager at Bickerley Green

Thank you for your kind words. It was a pleasure to support your mum during her time here and I'm so very proud of the staff who work here who provide the best quality care.

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Review from Romney G (Son of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother suffered several severe strokes in January 2019. As a result, she required 24-hour continuous nursing attention, and we were fortunate to find the Bickerley Green care home, to where she moved from hospital in March 2019 until, sadly, she died in April 2020. The care that she received was
wonderful, and the quality and compassion from all of her carers was universal. The atmosphere of the care home was friendly and open as much as it was possible, and this was from everyone associated with the care home, from carers to administration. There was great attention paid to activities for all of the residents, if at all possible, even if that was only to have a quiet chat. My Mother was very happy there, and we are grateful to all of the staff for their contribution to making the final months of my Mother's life comfortable.
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Review from Hazel B (Daughter of Resident) published on 8 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just spent a few days visiting my elderly parents in Bickerley Green. Without exception, I found the staff cheerful, patient and caring. Many of the patients can be demanding often for reasons beyond their control, but I never heard the slightest sign of impatience from any staff member. They work
as a team, sharing a laugh and helping one another.
There were also a number of extras to cheer things up: photos and artwork on the walls, musical instruments, crayons and colouring in books, a well kept garden with bird feeders, and chairs and tables, and so on. I feel great peace of mind knowing my parents are getting far better care at Bickerley Green than anything I could offer them.
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Bickerley Green is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Bickerley Green is calculated as follows: ( (119 Excellents x 5) + (10 Goods x 4) ) ÷ 129 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Bickerley Green is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jun 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bickerley Green

What types of Care is Bickerley Green registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bickerley Green have?

There are 60 Single Rooms.

How far is Bickerley Green to the centre of Ringwood?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bickerley Green to verify any information. View our terms and conditions. Bickerley Green has an Basic Service - more info.