Bickerley Green

A heartfelt big thank you all at Bickerley Green.

Hilary

We would like to say the biggest Thank You to Bickerley Green and would recommend them 100% to anyone considering going to stay.

My brother is a perminent, full-time resident at Bickerely Green. He, and we, could not be happier with his care and the staff. My brother looks very well and is more content than he has been in years. The activities and staff interaction provide the stimulus essential to his well being. We cannot speak highly enough about the staff.

amazing staff , pure empathy,professionalism and welcoming . my mother in law has settled in well and as a large family we are grateful to you all for your care for mum . the fete and entertainment you provide makes it that extra special

The only drawback is they could do with more staff .

Dads mobility has improved and he is eating better. We knew he could no longer be independent but at nearly 97 he is in the best place. The whole family are pleased with his progress and with the home.

Mum has been resident at Bickerley Green since mid- June 2024. In that time the staff have been unfailingly supportive of her needs and those of her friends and family. Her physical and mental wellbeing is their primary concern, but they also provide simple friendships in the way they interact with her and with my brother and me. Not only do I see the highest ethical standards displayed, but also it is clear that the people who work and volunteer here genuinely care.

Mum has been a resident at Bickerley Green since June this year. We couldn't have picked a better place for her to live. The staff are excellent, they always make time for us, whether we have a query or just to have a chat. They are very tuned in to mum's needs and requirements. There is something going on every day, whether it's singing, knit and natter, films to watch or crosswords/quizzes. Visitors are encouraged to join in too! There are lots of other events going on throughout the year, The Christmas Fayre and Bickfest (2 day music festival) to name a couple. Residents also go out too, to the garden centre or to see the Remembrance poppy display in the town. Nothing is too much trouble, if ever there has been a problem the staff contact me immediately and keep me up to date with what's going on. The food is lovely too! We are very happy with mum's care at Bickerley, and are very pleased that she is well cared for and that the staff treat her as if she was their own relative.

I was absolutely devastated when I was unable to care for my mum at home after she had lived with us for 7 years. I honestly feel now that I couldn’t have found anywhere better for her to be. It has probably taken my mum about 6 months to settle and accept I was unable to care for her properly on my own and the staff are absolutely amazing with my mum. The manager and all the staff truly care. The staff who organise all the events do an amazing job. All the family are made very welcome at any time. (We are putting our names down so we can come here too.) Thank you Bickerly Care Home.

Thank you, everyone.

My mum is a current resident at Bickerley Green and was nervous about going into a nursing home. The staff here are so caring, kind and attentive and have helped her settle in really well. They’re so reassuring and supportive to Mum, myself and my brother. What a lovely nursing home. It’s lovely and clean, bright and welcoming with lots of activities on offer for the residents. The food is great and Mum loves her room and feels safe and cared for. Thank you to everyone at Bickerley Green for your kindness and care.

Thank you all at Bickerley Green.

for them. She has a lovely room and has some of her things from home in the room to make it homely. She likes the food very much. The family are very grateful for the kindness of the staff shown to us and it is a relief to know she is being well looked after.

Thank you

After no longer being able to look after herself at home, my Mum moved into Bickerley Green in May 2020. Despite this being during the middle of the covid pandemic, all the staff always went above and beyond to ensure we could visit my Mum safely. Their communication with us as a family was always excellent, and we always felt involved in the care my Mum received. Sadly, my Mum fell ill in March 2022 and unfortunately, she passed away after a short illness. Throughout her final days, the staff could not have been more kind and caring, not only to my Mum but also to us as a family. Nothing was ever too much trouble, and we cannot thank the amazing team at Bickerley for the outstanding care they provided.

My Mother suffered several severe strokes in January 2019. As a result, she required 24-hour continuous nursing attention, and we were fortunate to find the Bickerley Green care home, to where she moved from hospital in March 2019 until, sadly, she died in April 2020. The care that she received was wonderful, and the quality and compassion from all of her carers was universal. The atmosphere of the care home was friendly and open as much as it was possible, and this was from everyone associated with the care home, from carers to administration. There was great attention paid to activities for all of the residents, if at all possible, even if that was only to have a quiet chat. My Mother was very happy there, and we are grateful to all of the staff for their contribution to making the final months of my Mother's life comfortable.

There were also a number of extras to cheer things up: photos and artwork on the walls, musical instruments, crayons and colouring in books, a well kept garden with bird feeders, and chairs and tables, and so on. I feel great peace of mind knowing my parents are getting far better care at Bickerley Green than anything I could offer them.