Chatterwood House Nursing Home

My mother-in-law was cared for at Chatterwood House Nursing Home. The staff all really cared for her in a very difficult time for us. The management were always on hand to answer any concerns. Her room was always clean and tidy and we knew she was safe. Her passing was treated with dignity and compassion. We can not thank all the staff and management team enough.

I could not have asked for a better experience for my mother before she passed in January. The staff throughout the facility were caring and compassionate, always helpful and willing to meet our requirements. I always felt my mother was in good hands since she became a resident.

A big thank you to all the staff for looking after my mum. She was always treated with kindness; this is something, as a family, we will never forget.

My mother stayed for a couple of weeks (respite care). I was very impressed with the care provided. The staff were exceptionally patient with my mother, they constantly kept me informed and updated with her progress. Living far away it was great to have such good communication with the home. I was also able to speak to my mother on the phone whenever I wanted.

All the staff are very friendly and greet me by name when I arrive. They all seem very caring towards my sister and have a lot of patience with her even those who are quite young. The home is well looked after and maintained as are the grounds. I probably won't be seeing her now for several weeks due to the Covid lockdown but I am sure they will look after her.

My husband has been in Chatterwood since November 2020. He has been very well looked after. He seems to have settled in very well and all the staff seem very friendly and keep in touch very well. I would recommend Chatterwood and thankful we found it.

My dad has been at Chatterwood since November 2020. When I visit he always seems happy. The staff are lovely and keep our family informed. When I phone I always come off the phone happy.

Each time I arrive to visit my mother I have been made very welcome, even in these difficult times. My mother always appears very well cared for when she has been dressed and ready to see me. Sometimes she is still in bed as I visit quite early and the majority of the time, again, very cared for. I find all the staff extremely attentive towards my mother.

My mother has been in Chatterwood for only a short time but the care she has received is amazing. The home is spotlessly clean and there is a wonderful respectful atmosphere from the moment I walked in the door. My mother's room is beautiful and nothing was too much trouble to make sure my mother is comfortable and happy.

In the last few weeks, I have witnessed pure professionalism from the whole team at Chatterwood House. The level of care that they have provided for my mother has been exceptionally high. I would also like to thank the staff on handling the recent pandemic with again, professionalism and care. I have witnessed care given to my mother from staff who are highly trained and dedicated to help their residents. I am truly grateful. Thank you!

Thank you!

I am very pleased with the care and attention that my mother receives from all the staff. She is extremely well cared for by everyone. The staff treat her with great dignity and always keep me well informed about her wellbeing and health.

My mother has been a resident at Chatterwood for several years. She has been very well looked after, and all the staff have been wonderful with her. I couldn’t have asked for a better place for her to live out her final years.

My visits are once a week as I live 160 miles round trip from my home, plus my husband is not in good health. The people in Chatterwood are aware of this so I would expect my mother to be up in her chair. On many occasions she is still in bed half-dressed, waiting to come down to the lounge, up until 45 minutes after I have complained, and yes, I have seen for myself because I go to tell her I am waiting.

The staff are fantastic. I know my mum is being well looked after. They always call to keep me informed of everything - when she is not well or if they need to give her anything eg flu jab, toenails to be cut etc.

I come to bring communion to 3 residents. The staff were very courteous and caring. Very helpful and kind. They care very much about the residents and those visiting them.

All staff are very helpful and kind. Facilities are very good.

Very happy with the home. Staff are very caring and friendly, delivering high standards of care. The home is well managed and the nurses are very knowledgeable.

My father was admitted into hospital in Chichester whilst I was on holiday. He had been living in a care home for the past two years but had a fall which led to a bleed on the brain. When I returned I was shocked and very distressed to see the change in his condition in just two weeks. It was clear he needed to find a new nursing home and fast. The manageress and her staff were amazing and I shall be forever grateful. The home is always spotless, the staff charming. My dad is doing well as a result of the care he has received.

I'm so pleased and very grateful that my sister is so well cared for. It's a very big relief to me that she is getting the best care.