Search...

Chatterwood House Nursing Home

Huntsbottom Lane, Hill Brow, Liss, Hampshire GU33 7PA
Milkwood Care Ltd Logo
Jobs
Chatterwood House Nursing Home logo
Chatterwood House Nursing Home, Liss
Chatterwood House Nursing Home, Liss
Chatterwood House Nursing Home, Liss

Chatterwood House nursing home is a converted Victorian building, and has undergone extensive renovations to create a beautiful care environment for up to 35 residents. The revamped home offers a spacious interior, combined with generous garden areas.

Though Chatterwood is ideal for long-term accommodation, where it welcomes friends and family to visit and maintains a friendly atmosphere, it can also offer its facilities for terminally ill patients, thanks to its team...  

Care Provided by Chatterwood House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,650 - £1,750£1,650 - £1,750
Residential Dementia Care£1,650 - £1,750£1,650 - £1,750
Nursing Care£1,650 - £1,750£1,650 - £1,750
Nursing Dementia Care£1,650 - £1,750£1,650 - £1,750

All fee are subject to assessment and are based of the needs of the resident and exclusive of FNC (Funded Nursing Care) payments.

Contact Chatterwood House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jack Newman (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (35)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visiting is permitted at anytime

Parking

  • Free parking available.

Chatterwood House Nursing Home Reviews (109)

Submit a Review
9.9

Chatterwood House Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 22 reviews in the last 2 years. Over all time Chatterwood House Nursing Home has 109 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Chatterwood House Nursing Home
Loading...
Showing 109 reviews matching selected criteria
Review from Christopher M (Son of Resident) published on 18 February 2019 Submitted via Postal Card
Overall Experience
My mother came to Chatterwood after a number of weeks in hospital. The staff made her welcome and were compassionate and sensitive. The home is clean and comfortable, with a friendly, homely feel. The renovation works in 2017 have delivered a well configured and suitable sized home with character.

Her numerous wounds have required frequent redressing, well embraced by the nurses. It has been pleasing to see Mum so involved with the varied activities programme. The person-centred care of the Chatterwood team is a commendable example of how care should be delivered and reflects well upon the capable and confident manager. The team work tirelessly to ensure that residents feel at home, safe and supported by people who really care. I would not hesitate in recommending Chatterwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene N (Partner of Resident) published on 25 January 2019 Submitted via Postal Card
Overall Experience
My partner has stayed at Chatterwood twice recently for respite. We were so pleased to see him looked after so well. The staff were kind, caring and professional. The home was extremely clean, warm and comfortable and everyone did everything they could to make his stay pleasant.
I would recommend Chatterwood to anyone looking to stay in a nursing home.

We are so grateful to everyone for their help and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G L (Relative of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience

Friendly, accommodating staff, clearly attentive care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Daughter of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience

Clean, friendly staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William O (Son-in-law of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience

We think the staff are kind, helpful and generally wonderful. The accommodation is clean and comfortable and the food is good. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine F (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
We needed respite care for mum and everyone at Chatterwood made her very welcome.

We could see her visibly improve over the four weeks that she was there. She became more relaxed and started to enjoy her food again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter D (Nephew of Resident) published on 2 January 2019 Submitted via Website
Overall Experience

My 94-year-old aunt was discharged from hospital after a severe stroke and spent the last eight days of her life at Chatterwood. During this short period, they established a relationship with her and provided all the support and care that made her time there as happy and comfortable as it could possibly be.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Toby A (Son of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience

The fact that my mother was able to live a comfortable existence here for six years is a testament to the professionalism, warmth and patience of the staff, who came to be a second family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel H (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience
My mother had a massive stroke in August 2012 and went into Chatterwood House the following October.

From that time onwards, she was essentially bed-bound and looked after with care, compassion and humanity. I was at all times, kept up to date with her state of health and in nearly six years, she only once had a minor bed sore which was quickly dealt with. A testament to the really good care and nursing she received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Gary M (Son of Resident) published on 28 August 2018 Submitted via Postal Card
Overall Experience

Fantastic care for my mother during her last few days.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tim M (Son of Resident) published on 15 August 2018 Submitted via Postal Card
Overall Experience

My mum arrived from a traumatic month in hospital having being severely ill. She recovered enough for convalescence, although only at Chatterwood fir two weeks this short time was comfortable and full of love for mum. Thank you so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ken P (Son-in-law of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

My Mother-in-law went into Chatterwood Nursing Home on 16th March 2018. She was deteriorating health wise. From day one, she was looked after in such a good way. The staff showed her a lot of care and affection. There was nothing they wouldn't do to make her and all the other residents comfortable and happy. They also showed respect for her relations. I cannot fault them in any way. My mother in Law died on 20th June. If one day I needed to go into care, make it Chatterwood please.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jasmine P (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

My mother went into Chatterwood on the 16th March for a weeks respite care, which became permanent as she and all the family were happy with it. She had been diagnosed with cancer in February and it was no longer safe for her to be a home. She deteriorated over the next three months and had a very poor appetite. They would try to tempt her, sometimes with three different meal. Nothing was too much trouble for the staff who were always pleasant, kind and accommodating.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny T (Daughter of Resident) published on 18 July 2018 Submitted via Website
Overall Experience

My mother recently spent 3 weeks here for end of life care. She had been diagnosed with advanced, inoperable cancer & we did not know how long she had to live. As a retired nurse, I was concerned the care would be good enough for my mum. I need not have worried. Whether day or night mum was cared for by kind & caring nurses & carers, led by a strong & visible manager. Everyone was so friendly & respectful - from the cook to the lady who did the laundry, to the handyman. There was continuity of care from regular staff & the staffing levels were good. Mum’s pain relief was well managed & this was a comfort to us all in her final days. Thankyou Chatterwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience

Chatterwood is an excellent nursing home with caring staff and excellent cleanliness. Nice, bright and airy decor. The Manager is excellent, who is always available when needed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie (Daughter of Resident) published on 13 February 2018 Submitted via Website
Overall Experience

My mother has recently come to stay at Chatterwood and is settling in extremely well. Mum has dementia and does not accept that she needs help as she is a very independent person. All the staff at Chatterwood have been sensitive to this and mum looks so much better after only a few days in their care. I was concerned that mum would find it difficult to settle and whilst it is very early days, I am most impressed with the way the staff have helped her. The newly refurbished lounge areas and new extension for bedrooms are very welcoming and bright and mum says the bed is very comfortable!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

This was not on the hospital list for care homes. We found it on the internet search. Drove around the area and of the five homes we viewed, this stood out. The building has just been refurbished to a very high standard. The bedrooms and ensuite facilities were very good. The staff here go that extra bit to look after the people staying here. We as a family when visiting were treated with a warm and friendly welcome.

My mother has a small food intake and can be fussy but her wishes were always accounted for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C Y (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience
Chatterwood Nursing Home is a real home from home.
Situated in the quiet Hampshire countryside it offers excellent care, plus a wide range of activities.
From the manager to all the dedicated staff, we could not have wished for more attentive care for our mother.
Nothing was too much trouble.
The bright spacious rooms and communal areas are kept spotlessly clean.
A daily choice of meals was always on offer with everyone getting together.

We can't thank them enough and would recommend this Nursing Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy H (Wife of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

The staff are fantastic, especially with my husband who can be very trying at times. Brilliant.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laurence H (Husband of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience

My wife has recently passed away at this home following a residency of more than three and a half years. During this period she has always received nothing but the most excellent of care. The management and staff are just the best. They really do care, they are unselfish, compassionate, respectful towards dignity, supportive to both residents and relatives. With its new extension and total refurbishment, the home must be the best of its type in the area.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Chatterwood House Nursing Home.

Upcoming Events

There are no upcoming events for Chatterwood House Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Chatterwood House Nursing Home.

Accreditations

There are no accreditations posted yet for Chatterwood House Nursing Home.

Meet the Team (2)

Jack Newman
Jack NewmanJob Title:Registered ManagerJoined: 2018

I have worked for Milkwood Care since 2018, where I joined as a Care Assistant at our sister home, Milkwood House. Having had my grandparents in Milkwood House for 9 years in total, I have an understanding of the home from both the perspective of a carer and a relative. Ensuring our residents have a fulfilled and settled/comfortable life is our priority, with support to our relatives to understand conditions, etc.

Lianne Abbatt
Lianne AbbattJob Title:Clinical LeadJoined: 2010

I have worked for Milkwood Care for over 15 years, Chatterwood is my second home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chatterwood House Nursing Home to verify any information. View our terms and conditions. Chatterwood House Nursing Home has an Enhanced Service -more info.