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Though Chatterwood is ideal for long-term accommodation, where it welcomes friends and family to visit and maintains a friendly atmosphere, it can also offer its facilities for terminally ill patients, thanks to its team...
Care Provided by Chatterwood House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee are subject to assessment and are based of the needs of the resident and exclusive of FNC (Funded Nursing Care) payments.
The price(s) shown are provided by the care home. Contact Chatterwood House Nursing Home for full pricing details and T&Cs.
Contact Chatterwood House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Jack Newman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting is permitted at anytime
Parking
- Free parking available.
Chatterwood House Nursing Home Reviews (109)
Chatterwood House Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 22 reviews in the last 2 years.
Over all time Chatterwood House Nursing Home has 109 reviews.
Her numerous wounds have required frequent redressing, well embraced by the nurses. It has been pleasing to see Mum so involved with the varied activities programme. The person-centred care of the Chatterwood team is a commendable example of how care should be delivered and reflects well upon the capable and confident manager. The team work tirelessly to ensure that residents feel at home, safe and supported by people who really care. I would not hesitate in recommending Chatterwood.
I would recommend Chatterwood to anyone looking to stay in a nursing home.
We are so grateful to everyone for their help and support.
Friendly, accommodating staff, clearly attentive care.
Clean, friendly staff.
We think the staff are kind, helpful and generally wonderful. The accommodation is clean and comfortable and the food is good. Thank you.
We could see her visibly improve over the four weeks that she was there. She became more relaxed and started to enjoy her food again.
My 94-year-old aunt was discharged from hospital after a severe stroke and spent the last eight days of her life at Chatterwood. During this short period, they established a relationship with her and provided all the support and care that made her time there as happy and comfortable as it could possibly be.
The fact that my mother was able to live a comfortable existence here for six years is a testament to the professionalism, warmth and patience of the staff, who came to be a second family.
From that time onwards, she was essentially bed-bound and looked after with care, compassion and humanity. I was at all times, kept up to date with her state of health and in nearly six years, she only once had a minor bed sore which was quickly dealt with. A testament to the really good care and nursing she received.
Fantastic care for my mother during her last few days.
My mum arrived from a traumatic month in hospital having being severely ill. She recovered enough for convalescence, although only at Chatterwood fir two weeks this short time was comfortable and full of love for mum. Thank you so much.
My Mother-in-law went into Chatterwood Nursing Home on 16th March 2018. She was deteriorating health wise. From day one, she was looked after in such a good way. The staff showed her a lot of care and affection. There was nothing they wouldn't do to make her and all the other residents comfortable and happy. They also showed respect for her relations. I cannot fault them in any way. My mother in Law died on 20th June. If one day I needed to go into care, make it Chatterwood please.
My mother went into Chatterwood on the 16th March for a weeks respite care, which became permanent as she and all the family were happy with it. She had been diagnosed with cancer in February and it was no longer safe for her to be a home. She deteriorated over the next three months and had a very poor appetite. They would try to tempt her, sometimes with three different meal. Nothing was too much trouble for the staff who were always pleasant, kind and accommodating.
My mother recently spent 3 weeks here for end of life care. She had been diagnosed with advanced, inoperable cancer & we did not know how long she had to live. As a retired nurse, I was concerned the care would be good enough for my mum. I need not have worried. Whether day or night mum was cared for by kind & caring nurses & carers, led by a strong & visible manager. Everyone was so friendly & respectful - from the cook to the lady who did the laundry, to the handyman. There was continuity of care from regular staff & the staffing levels were good. Mum’s pain relief was well managed & this was a comfort to us all in her final days. Thankyou Chatterwood.
Chatterwood is an excellent nursing home with caring staff and excellent cleanliness. Nice, bright and airy decor. The Manager is excellent, who is always available when needed.
My mother has recently come to stay at Chatterwood and is settling in extremely well. Mum has dementia and does not accept that she needs help as she is a very independent person. All the staff at Chatterwood have been sensitive to this and mum looks so much better after only a few days in their care. I was concerned that mum would find it difficult to settle and whilst it is very early days, I am most impressed with the way the staff have helped her. The newly refurbished lounge areas and new extension for bedrooms are very welcoming and bright and mum says the bed is very comfortable!
This was not on the hospital list for care homes. We found it on the internet search. Drove around the area and of the five homes we viewed, this stood out. The building has just been refurbished to a very high standard. The bedrooms and ensuite facilities were very good. The staff here go that extra bit to look after the people staying here. We as a family when visiting were treated with a warm and friendly welcome.
My mother has a small food intake and can be fussy but her wishes were always accounted for.
Situated in the quiet Hampshire countryside it offers excellent care, plus a wide range of activities.
From the manager to all the dedicated staff, we could not have wished for more attentive care for our mother.
Nothing was too much trouble.
The bright spacious rooms and communal areas are kept spotlessly clean.
A daily choice of meals was always on offer with everyone getting together.
We can't thank them enough and would recommend this Nursing Home.
The staff are fantastic, especially with my husband who can be very trying at times. Brilliant.
My wife has recently passed away at this home following a residency of more than three and a half years. During this period she has always received nothing but the most excellent of care. The management and staff are just the best. They really do care, they are unselfish, compassionate, respectful towards dignity, supportive to both residents and relatives. With its new extension and total refurbishment, the home must be the best of its type in the area.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Chatterwood House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chatterwood House Nursing Home.
Accreditations
There are no accreditations posted yet for Chatterwood House Nursing Home.
Meet the Team (2)

I have worked for Milkwood Care since 2018, where I joined as a Care Assistant at our sister home, Milkwood House. Having had my grandparents in Milkwood House for 9 years in total, I have an understanding of the home from both the perspective of a carer and a relative. Ensuring our residents have a fulfilled and settled/comfortable life is our priority, with support to our relatives to understand conditions, etc.

I have worked for Milkwood Care for over 15 years, Chatterwood is my second home.
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