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Chatterwood House Nursing Home

Huntsbottom Lane, Hill Brow, Liss, Hampshire GU33 7PA
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Chatterwood House Nursing Home, Liss
Chatterwood House Nursing Home, Liss
Chatterwood House Nursing Home, Liss

Chatterwood House nursing home is a converted Victorian building, and has undergone extensive renovations to create a beautiful care environment for up to 35 residents. The revamped home offers a spacious interior, combined with generous garden areas.

Though Chatterwood is ideal for long-term accommodation, where it welcomes friends and family to visit and maintains a friendly atmosphere, it can also offer its facilities for terminally ill patients, thanks to its team...  

Care Provided by Chatterwood House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,650 - £1,750£1,650 - £1,750
Residential Dementia Care£1,650 - £1,750£1,650 - £1,750
Nursing Care£1,650 - £1,750£1,650 - £1,750
Nursing Dementia Care£1,650 - £1,750£1,650 - £1,750

All fee are subject to assessment and are based of the needs of the resident and exclusive of FNC (Funded Nursing Care) payments.

Contact Chatterwood House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jack Newman (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (35)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visiting is permitted at anytime

Parking

  • Free parking available.

Chatterwood House Nursing Home Reviews (109)

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9.9

Chatterwood House Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 22 reviews in the last 2 years. Over all time Chatterwood House Nursing Home has 109 reviews.

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Review from Jean S (Daughter of Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience

The staff team are very caring and responsive from management to kitchen staff. All rooms have first class decor and are kept clean and tidy. There is a good choice of food and enough activities. Overall rating 10/10.

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Review from Alison H (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience
Mum receives outstanding care from everyone here.
It is a lovely home and I feel so very fortunate for mum to be here.
I also get amazing support for me at this difficult time.
All the staff are so caring, lovely and always there to listen and help.

I am always singing the home's praises around the village.

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Review from Paula M (Granddaughter of Resident) published on 25 December 2017 Submitted via Website
Overall Experience

The staff at Chatterwood are extremely warm and pay special attention to each resident.

The food is of good quality, and the residents are encouraged to be as independent as they can comfortably be.

I would highly recommend this care facility, families can rest assured that their loved ones are being well looked after by very kind staff.

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Review from J T (Friend of Resident) published on 11 December 2017 Submitted via Postal Card
Overall Experience

Was shown to the room and offered tea and biscuits straight away. The staff member with my friend on arrival had pleasant chat then went. I found my friend very happy and content. I thought her room had a good view. She was eager to show me a painting she had done and apparently she had been dancing too!

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Review from V A (Sister of Resident) published on 4 December 2017 Submitted via Postal Card
Overall Experience

My sister has been in Chatterwood for 3 months she is suffering from dementia.

Since becoming a resident her overall well being has improved. Chatterwood is a homely, open environment. The staff are friendly and caring. Everyone is treated as family.

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Review from A H (Granddaughter of Resident) published on 23 October 2017 Submitted via Postal Card
Overall Experience

Chatterwood Care Home is wonderful, the staff are fantastic and the support and care my nan and us as a family receive is just amazing. The food is amazing and fresh. The house itself has had extensive works to ensure a luxury setting for the residents. I would highly recommend this home to anyone. Thank you to you all.

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Review from S R (Daughter of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

My father has been made to feel welcoming since arriving at this home. The transition to the new home was made simple by the manager. The staff are very caring and friendly within a good atmosphere. Thanks to you all.

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Review from Robert F (Husband of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
The food is sufficient and excellent. The accommodation is also fantastic. Medical supervision outstanding.
The staff are accomodating, kind, considerate, understanding my wife's personal needs. All that you could wish for nothing is a problem only a solution.

The surroundings are rural, set in the Hampshire countryside. Delightful to say the least. In fact, they are outstanding not to mention the entertainment/activities painting etc.

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Review from Norma F (Resident / Service User) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Just sensational that's what it is growing up with grace and dignity.

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Review from Carol A (Daughter of Resident) published on 18 August 2017 Submitted via Postal Card
Overall Experience

Always feel staff have Dad's best interest at heart. Today, 28th July 2017, we had a difficult conversation about Dad but really appreciated knowing what we need to know. Please keep on doing that, even though we may not want to hear it.

Dad seems happy and I am sure sees this as his home now, and what is best for him is best for us. Keep taking care of him. you all do such a good job in looking after him and we can only say a big 'thank you'.

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Review from Gill W (Daughter of Resident) published on 18 August 2017 Submitted via Postal Card
Overall Experience

I am very pleased with the overall care of my dad and find the staff very friendly and easy to talk to.

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Review from Melvyn T (Nephew of Resident) published on 16 August 2017 Submitted via Postal Card
Overall Experience

A very homely and pleasant nursing home and the staff are coping extremely well during the renovations to the building. My auntie continues to be cared for excellently. All her medical needs are attended to including recent trips to the hospital and the nurse who escorted her on these trips went far beyond her duty.

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Review from V S (Great-granddaughter of Resident) published on 14 August 2017 Submitted via Postal Card
Overall Experience

The home is warm and friendly with plenty to keep residents happy and occupied. Copious amounts of care and support from management and staff.

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Review from Andrew P (Brother of Resident) published on 11 August 2017 Submitted via Postal Card
Overall Experience
My brother has been here three years. The care that he has received during this time has been full on as he requires full care throughout the day. The staff are always friendly to the residents and visitors and it's evident that the residents are their number one priority.

Throughout the week the home has varied visiting entertainments, supporting the belief that the residents are number one, all of the time.

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Review from Pauline H (Daughter of Resident) published on 25 July 2017 Submitted via Postal Card
Overall Experience
We have always been happy with the care that my father has received during the two and a half years he has been at Chatterwood.

The staff have always been very kind and helpful and the activities and entertainment are always enjoyable. Music in particular, is always a very good thing as many residents join in with singing and seem to really enjoy it.

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Review from Deborah H (Daughter of Resident) published on 25 July 2017 Submitted via Postal Card
Overall Experience

We are always made to feel very welcome when visiting, whatever time of day and find Chatterwood to be a calm, caring and happy environment. We are very impressed with the care given to residents, whether it be treating them as individuals, how well dressed and clean they are and how they are treated with dignity. The staff are excellent, professional and friendly all of the time and Chatterwood itself is welcoming and warm. We are pleased with the cleanliness of all the rooms and very impressed by the home-cooked meals, which all look nutritious and delicious! We are not usually able to attend the activities organised by Chatterwood but can see from the newsletters and photographs, that they are thoughtfully planned, making sure that every effort is made to create varied, entertaining and fun experiences. Well done Chatterwood!

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Review from Emily H (Granddaughter of Resident) published on 20 July 2017 Submitted via Postal Card
Overall Experience

Really friendly staff - built great relationships with my family - especially my mother. Puts her mind at rest that her dad is well looked after. The new refurb looks great! Lots of events and activity days for all to attend which has been lovely. My grandad's new bedroom is fantastic, really relaxing and homely. Ensuite is fab! Thank you all for what you do. Carers/healthcare assistants/support workers never get enough credit for what we do. Without you, my grandad could be in a terrible home. We are very grateful. All residents look happy.

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Review from J J (Niece of Resident) published on 14 July 2017 Submitted via Postal Card
Overall Experience

Chatterwood is a homely, happy place. We as relatives are always made welcome. My aunt is looked after so well and compared to other nursing homes locally we know she's in the best place.

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Review from Mellanie V (Relative of Resident) published on 12 July 2017 Submitted via Postal Card
Overall Experience

Having visited my uncle on a number of times, I always find the home lovely and every member of staff remembers me. Considering they have got major works in progress, the home is still managed extremely well. The one thing I love is the relaxed atmosphere with no distressed residents of nasty wee smells!! What a lovely place and surroundings to see out your formative years.

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Review from Raymond V (Resident / Service User) published on 6 July 2017 Submitted via Postal Card
Overall Experience
Although the home is currently having extensive building and upgrading work, the management and staff are making sure all the residents and visitors are well looked after and do not suffer any inconvenience. Residents have been moved into a new wing, ultra modern, whilst refurbishment work is done on the main building. It is going to be lovely when finished. Activities are continuing as usual and everyone enjoys the entertainments and special days i.e residents birthday parties and recently cupcake day for Alzheimer's we had a singer and everyone made cupcakes with prizes for the best tasting raising over £200 for the cause.

Thank you, everyone, for making this a home from home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (2)

Jack Newman
Jack NewmanJob Title:Registered ManagerJoined: 2018

I have worked for Milkwood Care since 2018, where I joined as a Care Assistant at our sister home, Milkwood House. Having had my grandparents in Milkwood House for 9 years in total, I have an understanding of the home from both the perspective of a carer and a relative. Ensuring our residents have a fulfilled and settled/comfortable life is our priority, with support to our relatives to understand conditions, etc.

Lianne Abbatt
Lianne AbbattJob Title:Clinical LeadJoined: 2010

I have worked for Milkwood Care for over 15 years, Chatterwood is my second home.

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