






Chatterwood House nursing home is a converted Victorian building, and has undergone extensive renovations to create a beautiful care environment for up to 35 residents. The revamped home offers a spacious interior, combined with generous garden areas.
Though Chatterwood is ideal for long-term accommodation, where it welcomes friends and family to visit and maintains a friendly atmosphere, it can also offer its facilities for terminally ill patients, thanks to its team...
Care Provided by Chatterwood House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee are subject to assessment and are based of the needs of the resident and exclusive of FNC (Funded Nursing Care) payments.
The price(s) shown are provided by the care home. Contact Chatterwood House Nursing Home for full pricing details and T&Cs.
Contact Chatterwood House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Jack Newman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting is permitted at anytime
Parking
- Free parking available.
Chatterwood House Nursing Home Reviews (109)
Chatterwood House Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 22 reviews in the last 2 years.
Over all time Chatterwood House Nursing Home has 109 reviews.
The staff team are very caring and responsive from management to kitchen staff. All rooms have first class decor and are kept clean and tidy. There is a good choice of food and enough activities. Overall rating 10/10.
It is a lovely home and I feel so very fortunate for mum to be here.
I also get amazing support for me at this difficult time.
All the staff are so caring, lovely and always there to listen and help.
I am always singing the home's praises around the village.
The staff at Chatterwood are extremely warm and pay special attention to each resident.
The food is of good quality, and the residents are encouraged to be as independent as they can comfortably be.
I would highly recommend this care facility, families can rest assured that their loved ones are being well looked after by very kind staff.
Was shown to the room and offered tea and biscuits straight away. The staff member with my friend on arrival had pleasant chat then went. I found my friend very happy and content. I thought her room had a good view. She was eager to show me a painting she had done and apparently she had been dancing too!
My sister has been in Chatterwood for 3 months she is suffering from dementia.
Since becoming a resident her overall well being has improved. Chatterwood is a homely, open environment. The staff are friendly and caring. Everyone is treated as family.
Chatterwood Care Home is wonderful, the staff are fantastic and the support and care my nan and us as a family receive is just amazing. The food is amazing and fresh. The house itself has had extensive works to ensure a luxury setting for the residents. I would highly recommend this home to anyone. Thank you to you all.
My father has been made to feel welcoming since arriving at this home. The transition to the new home was made simple by the manager. The staff are very caring and friendly within a good atmosphere. Thanks to you all.
The staff are accomodating, kind, considerate, understanding my wife's personal needs. All that you could wish for nothing is a problem only a solution.
The surroundings are rural, set in the Hampshire countryside. Delightful to say the least. In fact, they are outstanding not to mention the entertainment/activities painting etc.
Just sensational that's what it is growing up with grace and dignity.
Always feel staff have Dad's best interest at heart. Today, 28th July 2017, we had a difficult conversation about Dad but really appreciated knowing what we need to know. Please keep on doing that, even though we may not want to hear it.
Dad seems happy and I am sure sees this as his home now, and what is best for him is best for us. Keep taking care of him. you all do such a good job in looking after him and we can only say a big 'thank you'.
I am very pleased with the overall care of my dad and find the staff very friendly and easy to talk to.
A very homely and pleasant nursing home and the staff are coping extremely well during the renovations to the building. My auntie continues to be cared for excellently. All her medical needs are attended to including recent trips to the hospital and the nurse who escorted her on these trips went far beyond her duty.
The home is warm and friendly with plenty to keep residents happy and occupied. Copious amounts of care and support from management and staff.
Throughout the week the home has varied visiting entertainments, supporting the belief that the residents are number one, all of the time.
The staff have always been very kind and helpful and the activities and entertainment are always enjoyable. Music in particular, is always a very good thing as many residents join in with singing and seem to really enjoy it.
We are always made to feel very welcome when visiting, whatever time of day and find Chatterwood to be a calm, caring and happy environment. We are very impressed with the care given to residents, whether it be treating them as individuals, how well dressed and clean they are and how they are treated with dignity. The staff are excellent, professional and friendly all of the time and Chatterwood itself is welcoming and warm. We are pleased with the cleanliness of all the rooms and very impressed by the home-cooked meals, which all look nutritious and delicious! We are not usually able to attend the activities organised by Chatterwood but can see from the newsletters and photographs, that they are thoughtfully planned, making sure that every effort is made to create varied, entertaining and fun experiences. Well done Chatterwood!
Really friendly staff - built great relationships with my family - especially my mother. Puts her mind at rest that her dad is well looked after. The new refurb looks great! Lots of events and activity days for all to attend which has been lovely. My grandad's new bedroom is fantastic, really relaxing and homely. Ensuite is fab! Thank you all for what you do. Carers/healthcare assistants/support workers never get enough credit for what we do. Without you, my grandad could be in a terrible home. We are very grateful. All residents look happy.
Chatterwood is a homely, happy place. We as relatives are always made welcome. My aunt is looked after so well and compared to other nursing homes locally we know she's in the best place.
Having visited my uncle on a number of times, I always find the home lovely and every member of staff remembers me. Considering they have got major works in progress, the home is still managed extremely well. The one thing I love is the relaxed atmosphere with no distressed residents of nasty wee smells!! What a lovely place and surroundings to see out your formative years.
Thank you, everyone, for making this a home from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chatterwood House Nursing Home.
There are no upcoming events for Chatterwood House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chatterwood House Nursing Home.
Accreditations
There are no accreditations posted yet for Chatterwood House Nursing Home.
Meet the Team (2)

I have worked for Milkwood Care since 2018, where I joined as a Care Assistant at our sister home, Milkwood House. Having had my grandparents in Milkwood House for 9 years in total, I have an understanding of the home from both the perspective of a carer and a relative. Ensuring our residents have a fulfilled and settled/comfortable life is our priority, with support to our relatives to understand conditions, etc.

I have worked for Milkwood Care for over 15 years, Chatterwood is my second home.
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