Emsworth House

Emsworth House Close, Havant Road, Emsworth PO10 7JR
Review Us
8.2 4 Reviews
  • Emsworth House, Emsworth

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lydia Lucas (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
8.2

Emsworth House has a Review Score of 8.2 (8.185) out of 10, based on 3 reviews in the last 2 years. Over all time Emsworth House has 4 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 1
  • 0

Date Published

4
2
2
3
1
Overall Experience  Overall Experience 5.0 out of 5

There are no fancy tablecloths, china or curtains in Emsworth House, there is, caring, empathetic and supportive staff who support the residents in their care. My Mother is receiving her end of life care there at the moment, we are kept fully up to date with all aspects of her well being. The most important
thing for our family is that my mother is shown kindness, surrounded by people that are making her last few days a happy, relaxing and calm environment. This is without doubt what she is experiencing.
I have seen the way other residents have been treated whilst I am there and all the residents are treated with compassion and given dignity, which is very important. They have their own 'nail salon' where they are able to be pampered. The visitors are treated with respect and understanding in what is a very difficult time, the staff seem to know exactly what to say and when to say it. I highly recommend Emsworth House, they have provided a calm place for mum in her last few weeks.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent the last two months of his life being cared for by Emsworth House Nursing Home. We as a family so wish he could have been allocated a bed there before, but he was in and out of hospital so much, poor man.
I would like to say that all the staff without exception were, kind, caring,
attentive, not only to my dad, but to my 90 year old mother who visited him every day. In his last few hours, he was shown love, kindness, dignity and respect and when he passed we were not rushed in anyway. I have nothing but praised for the experience we had at Emsworth House. It was far superior to the care and attention shown at some of the other 'nursing homes' where we paid thousands of pounds for respite care. Thank you Emsworth House.

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Overall Experience  Overall Experience 5.0 out of 5

Having visiting 3 other options,(converted old houses) I am delighted to have secured a place for my partner at Emsworth House.It is more than I had come to expect, I am more than comfortable with all aspects of this Home.

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Overall Experience  Overall Experience 2.0 out of 5

Mum was moved here to be closer to family and to make visiting easier. I have to say; only place your loved one here if it is your only option. It just felt as if only a few members of staff really did their best, for Mum and in support of family. Mum died there too. Mum needed specialist care with
bedsores, after having a long stay in hospital because of Covid. She was 88. We felt early on that she would never be able to recover. It would have been too much to move her again; although we did make enquiries. Just wish we left her in the original council nursing home that was further away.

Reply from Emsworth House Emsworth House, Registered Manager at Emsworth House

Response on behalf of Hampshire County Council:


Our care staff go to great lengths to ensure those they care for are well looked after and safe – and our team at Emsworth House continue to work extremely hard to deliver the best possible care. The COVID-19 pandemic posed unprecedented challenges for our residents, their families and our employees and we understand how difficult it has been for so many during this time, particularly for those who have lost loved ones. In cases where families may be unhappy with an aspect of the care provided, we would urge them to speak to our Adult Social Care team at the earliest opportunity, so that we can take whatever remedial action may be needed to ensure that the very best possible support can be provided for their loved one.

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Current Review Score: 8.2 (8.185)

Overview of Review Score

The Review Score of 8.2 (8.185) out of 10 for Emsworth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Emsworth House is calculated as follows: ( (24 Excellents x 5) + (9 Goods x 4) ) ÷ 33 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.458 Points relating to the number of positive Reviews for Emsworth House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 3 Positive Reviews ÷ 14.4 = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Emsworth House

What types of Care is Emsworth House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Emsworth House have?

There are 72 Single Rooms.

How far is Emsworth House to the centre of Emsworth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Emsworth House to verify any information. View our terms and conditions. Emsworth House has an Basic Service - more info.