Jefferson Road, Basingstoke RG21 5QS
Group: Hampshire County Council
Person in charge: Karen Smith (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home with nursing – Local Authority Owned , Registered for a maximum of 91 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 91
Weekly Charges Guide: Nursing Care Single from £895 (These prices are only a guideline, please contact Oakridge House to find out the exact price for your requirements.)
Latest Care Quality Commission* Report on Oakridge House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Oakridge House has a Review Score of 7.9 (7.888)
The Review Score of 7.9 (maximum of 10) for Oakridge House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oakridge House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Oakridge House is calculated as follows: ( (11 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.055 Points relating to the number of positive Reviews for Oakridge House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 18.2 positive Reviews (91 registered maximum number of service users ÷ 5). 1 Reviews ÷ 18.2 Target = 0.055
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Trish D (Granddaughter of Resident) on Saturday 2 December 2017. Relates to December 2017.
When I went to view the Oakridge Nursing Home as an option for my beloved grandmother I was all prepared to hate it - just my own stupid prejudice about what an NHS care home would be like. How wrong I was. The home was clean, smelt good, the rooms are lovely, as are the communal areas. Since my nan moved in my gratitude and admiration for the care that is provided has only grown. All the staff, at every level, are amazing and make a huge effort to know all of the residents, their likes, dislikes and engage with them in such a caring and nurturing way. As a visitor, I love that when I visit quite literally every member of staff I pass always gives me a smile and says hi. My only fly in the ointment is that sometimes the food doesn't look very appetising, but that may be because it has to be liquidised for my Nanna, so hard for the best chef to work with that! I could not recommend this facility highly enough and am so glad this is where my beloved Nanna will see out her days.
How likely would you be to recommend Oakridge House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Oakridge House