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Care Provided by Willow Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hampshire County Council
- Local Authority Owned
Person in charge
- Samadhan More(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (66)
Are you the Owner/Manager of Willow Court?View your Advertising Options
Willow Court Reviews (7)
Over all time Willow Court has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Willow Court
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Review from Nicholas T (Stepson of Resident) published on 2 November 2022 Submitted via Website•
Overall Experience
My stepmother was looked after in Willow Court for 12 weeks this Summer/early Autumn after having been in hospital for a fall and having had a respiratory infection and also being physically frail and suffering from dementia. It was a pleasure to visit and see the care she was being given, as well as the medical staff and carers there were companions able to spend time with her, speaking with her and keeping her company. She recently went back home to be looked after, contented and in good form, all considering her underlying conditions.
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Review from Sarah D (Daughter of Resident) published on 20 May 2020 Submitted via Website•
Overall Experience
My Father spent two months as a resident in Willow Court after finding it a struggle to remain at home. Throughout his stay, everyone at Willow Court was extremely friendly, helpful and dedicated.
At my first visit, the handyman was installing a television and DVD player and subsequently brought Dad classic musical DVDs in to view. The entertainment team organised a wonderful Valentine lunch for both my Mum and Dad and I know that Dad thoroughly enjoyed the film viewings that took place. Parking was never a problem for us.
This attention to detail impressed both my Mum and I, and every time we visited we were welcomed warmly and kept updated on Dad's health and wellbeing. Whilst in Willow Court Dad had a hairdressing and chiropodist appointment and staff were always keen to know Dad's food likes and dislikes in order to encourage him to eat more.
At my first visit, the handyman was installing a television and DVD player and subsequently brought Dad classic musical DVDs in to view. The entertainment team organised a wonderful Valentine lunch for both my Mum and Dad and I know that Dad thoroughly enjoyed the film viewings that took place. Parking was never a problem for us.
This attention to detail impressed both my Mum and I, and every time we visited we were welcomed warmly and kept updated on Dad's health and wellbeing. Whilst in Willow Court Dad had a hairdressing and chiropodist appointment and staff were always keen to know Dad's food likes and dislikes in order to encourage him to eat more.
To sum up, Mum and I were very impressed with Willow Court, it has a friendly, family feel, and would not hesitate to recommend it.
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Review from E L (Son of Resident) published on 18 February 2019 Submitted via Website•
Overall Experience
My mother moved into Willow Court last summer when she needed 24-hour nursing care.
I was immediately struck by the relaxed and caring atmosphere at the home - having visited other homes in the past where it wasn't as apparent.
As her health deteriorated, over the weeks, the help and care that she received was fantastic.
I was immediately struck by the relaxed and caring atmosphere at the home - having visited other homes in the past where it wasn't as apparent.
As her health deteriorated, over the weeks, the help and care that she received was fantastic.
I will never forget this.
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Review from Jan K (Daughter of Resident) published on 6 July 2018 Submitted via Website•
Overall Experience
My dad spent 2 months in Willow Court then received end of life care there dying on 22 June 2018.
The care he received was lovely the carers and nurses were kind to him and did an amazing job at the end of his life.
We stayed there day and night for 3 days and saw how well they cared for other residents. We found all the staff we dealt with to be kind caring and hard working
This is an excellent care home and one I would recommend.Thank you to you all.
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Review from Sharon W (Daughter of Resident) published on 11 February 2018 Submitted via Website•
Overall Experience
My mother was admitted from hospital Kingfisher ward and spent the last three weeks of her life over the Christmas and New Year period in Willow Court. Though this was a daunting experience for her she soon was made to feel welcome and reassured by staff.
Her condition deteriorated over this time and the staff responded appropriately to the changing situation. There were several occasions when a GP was needed and the staff were quick to respond.
Both staff and Doctors were very caring, understanding and supportive with the appropriate and realistic treatment given to make her end of life as comfortable and as peaceful as possible.
There were times when we/mum had to wait a while for the cares to respond which can be distressing but good care was given as soon as possible.
Your kindness and compassion to Mum and us as relatives and friends was comforting and made what was a very difficult time more bearable.
Her condition deteriorated over this time and the staff responded appropriately to the changing situation. There were several occasions when a GP was needed and the staff were quick to respond.
Both staff and Doctors were very caring, understanding and supportive with the appropriate and realistic treatment given to make her end of life as comfortable and as peaceful as possible.
There were times when we/mum had to wait a while for the cares to respond which can be distressing but good care was given as soon as possible.
Your kindness and compassion to Mum and us as relatives and friends was comforting and made what was a very difficult time more bearable.
Thank you to all.
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Review from Emily M (Private Carer of Resident) published on 10 June 2016 Submitted via Website•
Overall Experience
Decent care and commitment given from staff from what I have seen. I have worked in the most expensive care homes and posh care homes but the care here is better than those ones as here they seem to genuinely care.
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Review from Angela (Daughter of Resident) published on 24 February 2016 Submitted via Website•
Overall Experience
Sadly my beautiful mother passed away after along illness, on Friday the 5th of February. She has been cared for by the wonderful staff at Willow Court. I would just like to thank them all from the bottom of my heart. Their kindness and professionalism is second to none. I would recommend Willow Court nursing home to anyone who might need a nursing home. I have been in a number of homes to do with my job and think this is the best home. The care the staff have given is also extended to me and my family not just my mother. Once again thank you. Before mother went to Willow Court she was in another home and I was not at all happy with her care there. I had to make several complaints, which were never resolved, but at Willow I have not had to complain once and she has lived there for four years. The quality for the home is also very good, very clean and bright which I believe helps the residents settle, they are always looking for new ideas for activities and do fun raising to support the activities.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 October 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Frequently Asked Questions about Willow Court
What types of Care is Willow Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Court have?
There are 66 Single Rooms.
How far is Willow Court to the centre of Andover?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Court to verify any information. View our terms and conditions. Willow Court has a Basic Service -more info.