Barchester Bushey House Beaumont

High Street, Bushey WD23 1QN
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9.8 122 Reviews
  • Barchester Bushey House Beaumont, Bushey
Bushey House is a historic, Grade II listed building located in the heart of Bushey Village, close to Watford and NW London providing high quality residential and nursing care.

Set in stunning grounds with fantastic views, Bushey House has a welcoming coffee lounge with homemade cakes on entrance with further lounges and drawing rooms, for both residents and families to enjoy. A particular favourite is the Lawn Room, with panoramic views across the local countryside, followed closely by the bright conservatory leading to manicured grounds.

All the rooms are spacious with a touch of luxury and offer en-suite facilities throughout. Rooms can be personalised by each resident with pictures, furniture and other keepsakes important to them.

Bushey House offers 24 hour nursing care, residential care, respite and short term convalescence as well as end of life palliative care with nurses and a care team on hand 24 hours a day. The team of highly-qualified and attentive staff, focus on the individual needs of residents, with a tailored care plan for each individual. Their dedication can be seen across the board with a life enrichment program to meet each residents needs and interests.

Dining is second to none at Bushey House, where the Head Chef and team deliver delicious cuisine throughout the day, having achieved Barchester's Five Star Dining Standard.

The grand dining room offers a spacious environment for residents and families to enjoy their meals, over a glass of wine or alternatively, meals can be served to a resident in their rooms or other communal areas.

Why not pop in for a coffee and a chat today?

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Bushey House Beaumont to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Mary Bague (General Manager)

Local Authority / Social Services

Admission Criteria

  • Nursing, Palliative care, respite care
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Barchester Bushey House Beaumont Reviews (122)

Total of 122, showing 41-60
9.8

Barchester Bushey House Beaumont has a Review Score of 9.8 (9.758) out of 10, based on 39 reviews in the last 2 years. Over all time Barchester Bushey House Beaumont has 122 reviews.

Overall Experience

  • 84
  • 31
  • 6
  • 0
  • 1

Date Published

122
7
19
39
83

Review from E R (Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home has much to satisfy demanding residents and is clean and well-kept. The staff are pleasant and helpful to both residents and visitors. The food is adequate in both quality and quantity and served by pleasant staff.

Reply from Carla Levy-Trup, HSA at Barchester Bushey House Beaumont

Thank you for taking the time to review our services. We value your input and will aim to improve the areas that we are lacking. We do hope to see you again in the future.

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Review from Marion O (Respite Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant and helpful staff. Meals are excellent and a beautiful room and view.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to review our services. We value your input and will aim to improve the areas that we are lacking. We do hope to see you again in the future.

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Review from Ruth M (Wife of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for 4 months. He was treated with dignity and care. The staff looking after him were excellent. The care and attention he received was exceptional. He settled very quickly due to the staff looking after him.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Hi Ruth,
Thank you for your kind words and five-star review. It is wonderful to know that all the hard work and dedication of the team is recognised. Your husband is sorely missed by everyone and it is our pleasure to know him. Please do feel free to pop in anytime and join us in our upcoming events.

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Review from Judith B (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are extremely friendly and helpful. I have recently been taking my mum to activities at the care home. She is introduced to the residents and included with the residents to warm drinks and food and the staff are very caring. I pick her up and she is always chatting away with new people smiling
and laughing. They have a very good social life which keeps everyone happy, interested and engaged.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for your review and we will continue to improve the services that we provide.

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Review from P G (Respite Resident) assisted by family/friend published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everyone so lovely, with lovely food, lovely choices and a good dining room. Very good activities and care. I enjoyed my stay.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Thank you for your wonderful review and we are happy to know that you have enjoyed your stay at Bushey. We look forward to seeing you again at Bushey and joining our upcoming events.

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Review from Laure O (Next of Kin) published on 26 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor at Bushey House and I am always made to feel so welcome by the manager who with her friendly smile will always make time to talk to me about my day and offer me a cup of tea. The carers are smiling and welcoming, residents are well-presented and always busy doing something. Carers
with a warm welcome, It’s a pleasure to visit. Luxurious, clean warm environment. Great cakes too!

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to complete a review. We appreciate your kind words and are always delighted to see you when you visit. I will pass on your comments to the team and am glad to see all their hard work and dedication has been noted. Thank you again.

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Review from J W (Respite Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was here for a week's respite. The staff were very friendly. They answered calls for assistance very promptly. They were helpful in catering for my dietary requirements. The room was bright but not sure of the cleaning routine, it was not cleaned every day. It's not appropriate to be disturbed when
already in bed at 10 pm to fill in a questionnaire on my toilet habits or have a Covid test, I know it's essential but timing! A mostly favourable experience.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

I am glad to hear that you had a favourable stay with us and you found our team to be friendly and caring. We value your feedback and will share your comments with our team regarding in order to help shape our services for the better.

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Review from Andy S (Son of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father spent 18 months here and from the very beginning the standard of care, particularly the nursing care, was abysmal. We wish we took the decision to move him out sooner, but the care home ''world'' was a new experience for us as a family and we took a lot on trust. I would not recommend staying
here long or short term, such was the unsatisfactory nature of care and finger pointing lead by senior management (still there) when serious issues arose.

Reply from Feedback Team, The Feedback Team at Barchester Bushey House Beaumont

Thank you for taking your time to write us a review following your dad’s stay at Bushey House Beaumont Care home between 2021 and 2022. We are really sorry to receive this feedback about our service, it is not at all at the high standard we strive to provide. We would really like to talk to you more. Please do contact us at feedback@barchester.com for further support. Kind Regards, Customer Feedback Team

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Review from P K (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been more than delighted with the care in Bushey House my father has received as well as the manager and friendly staff that treat the residents of the home with warmth. It is a beautiful house with magnificent views that most residents would only dream of.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you so much for your kind review, we will share your comments with the team. It is a pleasure looking after your father and we are very proud of our team and beautiful home. Thank you again.

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Review from A L (Respite Resident) assisted by family/friend published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory, staff are very caring and friendly.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you very much for your kind review. We are delighted the respite was enjoyed. It was our pleasure and thank you for your kind words.

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Review from Muriel F (Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now been in Bushey House for 8 and a half years. It was a very good move, I have my own comfortable flat and the very best carers who are kind and helpful and take good care of me. I am very happy to be here as everybody is so nice.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

We are delighted to hear that your stay at Bushey has been great for all these years. We will continue to strive in improving our services. Thank you.

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Review from Sarah M (Daughter of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has stayed in Bushey House Beaumont three times now, as a temporary resident and has always had the best care one could ask for. Medical care is always available, and all the staff could not be more kind and caring to her. We are very happy and have peace of mind knowing this home looks after
her so well. Thanks to all there.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

Hi Sarah,
I am glad to hear that the care and services we are providing bring you peace of mind that your mother is well cared for.
The staff will be surely delighted to learn that their effort and hard work are well appreciated. Thank you.

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Review from Sheba K (Respite Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Respite care very happy with everything and would recommend the home to everyone.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you very much for your kind review. It was our pleasure and thank you for your kind words.

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Review from J K (Friend of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Team very helpful. Management is excellent and always available.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to complete a review. We appreciate your feedback and we are always here to support our residents and their loved ones. Thank you again.

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Review from S A (Respite Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, welcoming staff and ambience. Any problems, management is keen to put them right. Overall, a satisfactory stay whilst recovering from surgery.

Reply from Mary Bague, General Manager at Barchester Bushey House Beaumont

It was a great pleasure to know that your stay at Bushey House has aided in your recovery. We are also glad to know that you found the staff friendly and welcoming. We will continue to strive and improve our services based on your feedback. We wish you the best of health always.

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Review from C N (Brother of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister thinks that this care home is a considerable improvement from the home she was discharged to by the council.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to complete a review. We appreciate your feedback and are delighted your sister is settling in well.

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Review from S H (Daughter of Resident) published on 28 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my mother's second visit to Barchester Bushey House Beaumont and once again the staff and care have been excellent. Apart from the weekend when there were staff issues in the kitchen, the food was really good too.
There was always a good choice of entertainment and they tried to include my
mother whenever possible.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to complete a review. We appreciate your feedback and look forward to your mum staying with us again.

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Review from Mandy S (Daughter of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's respite stay provided him with the high level of care he needed from a team of kind, caring and supportive carers. The whole family were impressed by the care and attention he received to ensure every need was more than met. He enjoys the food, the company of the carers and the entertainment.
My family are grateful for everything they did to make his stay a positive one.

Reply from Mary Jane Bague, Manager at Barchester Bushey House Beaumont

Dear Mandy, thank you for the kind words, we are glad your father enjoyed his time here at Bushey House.

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Review from Maureen F (Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care.

Reply from Mary Jane Bague, General Manager at Barchester Bushey House Beaumont

Dear Maureen, thank you for your kind review. It is nice to know all the hard work and dedication the team put in is recognised.

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Review from M W (Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two years ago living alone in the family home, I felt I was not safe there or when I went outside. I, therefore, came here. It has provided all I could desire and I would not wish to be anywhere else. There is a lot of love in this place.
Covid Excellent is set against standards complying with Covid
rules and recommendations/
The food and drink reflect the staff concerned operating without their kitchen or dining room for a material period, their performance was magnificent.

Reply from Ranjit Karavadra, General Manager at Barchester Bushey House Beaumont

Thank you for your kind words and the 5* review. It is nice to know all the hard work and dedication the team put in is recognised.

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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Barchester Bushey House Beaumont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for Barchester Bushey House Beaumont is calculated as follows: ( (369 Excellents x 5) + (69 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 458 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Bushey House Beaumont is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (73)

Meet the Team (14)

Mary Jane

Mary Jane Bague

Job Title: General Manager

Joined: 2016

Welcome to Bushey House's website. My name is Mary Jane and I am General Manager at the home.


I have been at Bushey House since April 2022. I qualified as a nurse in 1991 working in the NHS from 1999 to 2016. I joined Barchester Healthcare in 2016 as a Deputy Manager and have supported care homes for many years.


We aspire to be the most respected home in the area. My passion is to ensure that our residents are provided with the very best of care, dignity, respect and support to enable them to live a healthy and happy life.

Nolawtee

Nolawtee Moorut

Job Title: Deputy Manager

Joined: 2014

I have been with Bushey House Beaumont for 9 years. I started my career as a care practitioner while working towards becoming a registered nurse.


I am a testament that Barchester company helps in developing staffs. It makes me proud to work with a wonderful team that goes above and beyond.

Heidi

Heidi Austria

Job Title: Unit Nurse Manager / Well-Being Champion

Joined: 2022

I have been a nurse for over 13 years. My responsibilities involve oversight of the nursing team at Bushey House ensuring high-quality health care is delivered for our residents. I provide mentorship and training for our nurses and function as a Care Coordinator. I am also the Wellbeing Champion which entails planning and facilitating activities for residents and staff to promote health and well-being.


I enjoy travelling, visiting historical places and singing.

Racquel

Racquel Henry

Job Title: Registered Nurse/ Medication Champion

Joined: 2021

Hi


I have been working for Barchester as a Nurse for a few years and recently joined Bushey Beaumont as the Unit Head.

Linda

Linda Antwi

Job Title: Registered Nurse & Speak Up Champion

Joined: 2023

Hello, I am Linda a speak-up champion and registered nurse at Bushey House Beaumont. I did my nurse training in Ghana where I worked in a large general hospital. This is my first nursing role based in a care home and I really enjoy getting to know and care for our lovely residents.


I am also a speak-up champion for the home. My aim is to ensure that we deal with concerns and complaints at the earliest opportunity and assist in promoting the well-being of everyone.

Gail

Gail Keane

Job Title: Senior Care Assistant & Dementia and Palliative Champion

Joined: 2013

Hi, I am Gail and I am a Senior Carer and a Dementia Champion here at Bushey. Please do come and visit us to find out more about how we can assist you and your loved one.

Varsha

Varsha Harish Babu

Job Title: Healthcare Assistant and Spirituality Champion

Joined: 2023

Hello, I joined Barchester at Bushey House Beaumont in March 2023 as a student postgraduate from Roehampton University in London, following her studies in MBA HR at Mahatma Gandhi University in Kottaya India.


Before coming to the UK, I was a professional dancer, junior artist in Indian Movies and national wrestler and martial arts judo player.


I want to progress in my role as a healthcare practitioner and when I'm not at work or studying, I enjoy working out at my local gym as well as speaking with my grandparents in India via video call.

Jennifer

Jennifer Ramos

Job Title: Senior Carer and Dignity Champion

Joined: 2007

I am a senior carer here at Bushey and a Dignity Champion. I also have a nursing background in the Philippines. I enjoy making a difference in my residents' lives. If you want to find out more about the care we provide, you are most welcome to contact us.

Tina

Tina Stovey

Job Title: Activity Assistant/Diversity Champion

Joined: 2022

I started working at Bushey House Beaumont in 2022 in an activities role that I absolutely love. There are very few jobs that offer the daily satisfaction and fulfilment that mine does. I am delighted to be able to play my part in helping to bring joy and laughter into our residents’ daily lives and offer them an interesting choice of events to do just that.

Avni

Avni Fejzullau

Job Title: Head Chef / Nutrition Champion

Joined: 2005

Avni's passion for his cooking is reflected in the delivery of his food. Having won Barchester's Chef of the Year in 2008.


He and his team continue to produce inviting and delicious menus, if there is nothing on the menu you like ask and he will endeavour to please.


Avni is also one of the leaders of the Chef Academy wherein they are responsible for training new Chefs.


He has also continued to uphold the 5-star dining experience award of Barchester.

Collette

Collette Mangan

Job Title: Head of Housekeeping/Infection Control Champion

Joined: 2024

My role is to ensure the home is kept safe and clean. I am also the Infection Control Champion working closely with the nursing team to maintain the highest standards of hygiene in the home. I love to look after our beautiful residence and to make it inviting and comfortable for residents and their visitors.


I love spending time with family and friends including going to the cinema and sampling new restaurants.

Jaspal

Jaspal Nagra

Job Title: Head of Maintenance/ Health and Safety Champion

Joined: 2022

It is my pleasure to be working at Bushey House Beaumont Care Home. The building has great charm. I have years of experience in this field. Making the environment safe for everyone is my key goal.

Rubina

Rubina Kamran

Job Title: Home Administrator

Joined: 2023

I have worked in administrative-related roles for over 10 years and with Barchester for over 2 years. I enjoy working for Barchester Healthcare because it has given me great opportunities to learn and develop. I am passionate about providing excellent customer service and making processes as smooth as possible for our residents and their families.


My hobbies include cycling, fishing and exploring places of natural beauty.

Kamila

Kamila Jander

Job Title: Admin Assistant

Joined: 2008

Hello, my name is Kamila and I am an administrative assistant at Bushey House and proud to have been with Barchester company for several years.

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