Houndswood House Care Home

The amazing changes that have happened in the last 5 months are incredible. The house is now welcoming, clean and doesn't smell as before. The carers are outstanding. I have known quite a few in the last 6 years and they are like friends. Keep up the good work. The rating for management only refer to many managers so cannot really rate.

Staff were friendly and very caring.

Excellent care provided, thorough attention to resident's needs, personal attention given at all times.

Given the current financial climate on the sector, I am amazed at the quality of the work. They have thought of a lot of little touches, such as the activities on some afternoons and even some exceptions to late night treats such as sandwiches round out a very good day. If I ever need a nursing home for long-term residence this is the first place I would look. Their care contains love and respect.

The care my father has received at Houndswood House has been outstanding. The staff are friendly and genuinely care about the residents, giving their time and attention at all times. The staff at Houndswood are amazing, right through from the receptionist, who couldn't have been more helpful and friendly, to the carers and nurses, who are outgoing and attentive always. We have been delighted with the care and thoughtfulness that has been shown and will not hesitate to use Houndswood House again for respite care in the future. Thank you to all of you lovely people, I am only sorry that I cannot use names to recognise those of you who have taken extra special care to ensure that dad has even been sat with people who he gets on well with at meal times - your care and understanding has gone a long way to getting him back to 'his old self'. Thank you.

Very pleasant dining area. Beautifully appointed rooms.

Mum needed respite care for just under 3 weeks. The home made her feel very welcome and everyone was extremely friendly and cheerful. I would have no hesitation in recommending the home to others.

The only small criticism would be the quality of the food, which was rather basic and 'cheap' looking from the meals I saw when visiting Mum in the evenings.

I am always so welcomed when I visit three times a week that I feel like they are family and I come away after visiting knowing how well he is being looked after and am thankful.

Very caring home. Wonderful team who go the extra mile. Care, good, food, excellent. Many activities. Brilliant nursing for those who need this. Refurbished to extremely high standard. Well done to all concerned.

Very happy with how mum is looked after. Unfortunate that there are building works. Everything is kept clean and tidy. Thank you.

Every couple of months I visit an ex-neighbour and have always found it very well run. With excellent friendly and caring staff. My friend settled in straight away and is very happy and content. She loves the food and atmosphere. Very well done to you all.