
So friendly, caring, clean and welcomingG W(Daughter of Resident/Service User)

I would definitely recommend Premier CourtSandra N(Daughter of Resident/Service User)

The level of care and understanding is first classPaul M(Son of Resident/Service User)

So friendly, caring, clean and welcomingG W(Daughter of Resident/Service User)

I would definitely recommend Premier CourtSandra N(Daughter of Resident/Service User)

The level of care and understanding is first classPaul M(Son of Resident/Service User)

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.
A modern,...
Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.
A modern, purpose-built home, Premier Court has comfortable ensuite single bedrooms and attractive décor. The home features well-furnished lounge areas where residents can relax and socialise, there is also an onsite hair salon and the homes very own tea room for all to enjoy.
The home benefits from lots of outside space with courtyard gardens for family and friends to use whenever they come to visit. The home is also wheelchair accessible throughout.
Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.
There’s a real sense of community at Premier Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.
The activities calendar includes arts and crafts, music, flower arranging and gardening. Visiting entertainers often perform, and residents can enjoy outings to garden centres, shopping trips or places of interest.
Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Premier Court Care Home.
Care Provided by Premier Court Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 59 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Premier Court Care Home for full pricing details and T&Cs.
Contact Premier Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Jade Shaw (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (57)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- If you’re driving, simply follow the route to Thorley and you should start to see yellow signs for the home. You’ll need the postcode CM23 4BH for your sat nav. You can also catch a train to and from Central London from Bishop’s Stortford station.
Parking
- On-site parking available.
Premier Court Care Home Reviews (115)
Premier Court Care Home has a Review Score of 9.8 (9.795) out of 10, based on 25 reviews in the last 2 years.
Over all time Premier Court Care Home has 115 reviews.
I have found Premier Court Care Home to give excellent care during the 8 years my cousin has been a resident.The staff show great kindness and understanding of her needs and her general health has greatly improved since admission and would recommend this home to anyone needing care
I have found Premier Court Care Home to give excellent care during the 8 years my cousin has been a resident.The staff show great kindness and understanding of her needs and her general health has greatly improved since admission and would recommend this home to anyone needing care
Thank you for your lovely feedback. We are very happy to hear you can feel at ease with your Cousin in our care at Premier Court Care Home and it is always nice to hear words like "great kindness and understanding" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
We have been consistently pleased with the level of care mum receives. The activities are varied and she is always invited and included. Communication is excellent if there's anything wrong with mum and needs tp see a doctor or has a fall
We have been consistently pleased with the level of care mum receives. The activities are varied and she is always invited and included. Communication is excellent if there's anything wrong with mum and needs tp see a doctor or has a fall
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
I am delighted with the high level of care my mum has received. The entire team have been lovely. Mums room is compact but has everything she needs. A few of her own things, armchair, photos etc. have made it her home. Mum isn't one for 'joining in' preferring to stay in her room watching TV....
Mum is quite fussy when it comes to food. The staff have worked hard to accommodate her wishes.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care at Premier Court Care Home. It is always to hear that Mum has made it her home. We hope to continue providing your Mum with the best possible care.
Her room may be small but it's perfect for her.
Her room may be small but it's perfect for her.
Thank you for your lovely review. It is wonderful to hear that your Mum is well supported at Premier Court Care Home and we are very happy to hear that you can feel at ease with your Mum in our care. Hopefully, your Mum will start to socialise more and she will continue to enjoy her stay with us. We hope to continue providing your loved one with the best possible care.
This is the second time Mum has stayed here for respite care. She has been really happy and well cared for once again and has much enjoyed her stay. I would recommend this care home without reservation.
This is the second time Mum has stayed here for respite care. She has been really happy and well cared for once again and has much enjoyed her stay. I would recommend this care home without reservation.
Hello and thank you for taking the time to leave the staff at Premier Court Care Home such a lovely review. We are thrilled that your mother is enjoying her stay at the home and we look forward to welcoming her back again as and when she is ready!
Friendly staff, clean building in a great location.
Friendly staff, clean building in a great location.
Thank you for your feedback. We are happy you found Premier Court "Friendly" and "Clean". Thank you for choosing Premier Court for your stay.
Thank you.
Thank you.
Thank you for your kind words. We are very happy to hear you enjoyed our summer party at Premier Court. We are looking forward to seeing you again.
My mother didn't choose to go into a nursing home but due to her health could no longer stay in her own home. Since being at Premier Court she has started eating a more varied diet and her appetite has returned, started reading again. Never a joiner has and is attending activities and joining in....
My mother didn't choose to go into a nursing home but due to her health could no longer stay in her own home. Since being at Premier Court she has started eating a more varied diet and her appetite has returned, started reading again. Never a joiner has and is attending activities and joining in. Thanks to all the staff for a much happier mother, noted by all family members.
It is always difficult to make the decision to move your loved one, so we hope that Premier Court Care Home did everything it could to make that transition as easy as possible. It's lovely to hear that you and your family members can feel at ease knowing she is well cared for in our home, please do let us know if there is anything else we can do to make your Mother's stay as comfortable as possible.
My mother is 95 years old and has been here for 18 months, once living on her own became too onerous. She never thought she would settle into a care home but settle she most certainly has. This is due to the excellence of the staff and the comfort of the facilities. The food is of a very high...
My mother is 95 years old and has been here for 18 months, once living on her own became too onerous. She never thought she would settle into a care home but settle she most certainly has. This is due to the excellence of the staff and the comfort of the facilities. The food is of a very high standard and individual requirements are well catered for. Above everything else, the staff are so kind and respectful. Mum is happy here.
Thank you for your lovely words. It is always nice to hear words like "Kind" and "excellence" being used to describe the care we provide. We are glad to hear Mum has settled so well into our home and we will certainly pass your comments on to the manager.
Premier Court - thanks to everyone from me and Mum.
Premier Court - thanks to everyone from me and Mum.
Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
This home is very caring and professional.
This home is very caring and professional.
Thank you for your review. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.
I love the care, activities and food. Everything at the home is just perfect for me.
I love the care, activities and food. Everything at the home is just perfect for me.
Thank you for your kind words. We are so pleased to hear that you are impressed with the delicious meals, fun activities, and the care that you are receiving. We hope Premier Court Care Home did everything possible to make the transition as easy as possible and we hope to continue providing you with the best possible care.
I have been here for six months and from the off, what stuck me was how kind all the staff were to me and how they treated me with dignity and respect. Nothing appears too much trouble for them and they are always considerate of my needs and likes.
I have been here for six months and from the off, what stuck me was how kind all the staff were to me and how they treated me with dignity and respect. Nothing appears too much trouble for them and they are always considerate of my needs and likes.
Thank you for your kind words. We hope Premier Court Care Home did everything possible to make the transition as easy as possible for you. It is always nice to hear from residents feeling like they are cared for and looked after. Please let us know if there is anything we can do to make your stay as comfortable as possible and thank you for choosing Premier Court for your stay.
The staff are so friendly and will give their all.
He immerses himself in everything...
The staff are so friendly and will give their all.
He immerses himself in everything that is going on and there is a lot. I live 180 miles away but we have a smart speaker with video call, so we see each other most days. I am kept informed by the staff of how he is and what is going on.
The big thing I think, is everyone is valued as an individual and the days are set around the resident's needs. Nothing is too much trouble and it is all done with a smile.
Thank you.
Thank you for your lovely review and hope that with all the praise he had for Premier Court that he can now feel like a part of our Premier Court family. It is always nice to hear words like 'friendly' and 'give their all' being used to describe our care. We are very happy to hear you can feel at...
Thank you for your lovely review and hope that with all the praise he had for Premier Court that he can now feel like a part of our Premier Court family. It is always nice to hear words like 'friendly' and 'give their all' being used to describe our care. We are very happy to hear you can feel at ease with your dad in our care. We hope to continue providing him with the best possible care and we look forward to seeing you again soon.
My mother has a number of health issues and found living on her own increasingly difficult. She was reluctant to admit she was struggling and lonely. Her situation was a real worry to our family. After a short stay in hospital, she and the family agreed it would make sense for her to move to...
My mother has a number of health issues and found living on her own increasingly difficult. She was reluctant to admit she was struggling and lonely. Her situation was a real worry to our family. After a short stay in hospital, she and the family agreed it would make sense for her to move to residential care. Whilst it has taken a while for her to adjust she is now very happy at Premier Court. From the moment she arrived, the staff have shown her nothing but care and kindness. The home is well-run and has a homely feel about it. There are daily activities for residents if they want to join in. My mum loves it when they have music and singing. The home is on one level and set in a very quiet area with lovely grounds. It has outside garden areas where residents can sit. She is much happier now.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are happy to know she now feel's settled in her new home at Premier Court. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
The attitude of staff is first class. We are always...
The attitude of staff is first class. We are always greeted by a smile and a “hello” every time we visit whether it be via the reception desk, or the activities team, let alone as we wander around and “bump into” care staff or nurses. Everybody is incredibly personable, all know my mum and sister very well and we are always made to feel at home whether visiting or just asking questions via face-to-face chats or emails. Nothing appears to be too much trouble and the nurses keep us up to date on any ailments.
My mum and sister are exceptionally happy and feel very comfortable. The level of care and understanding is first class in their eyes and when they tell me that, that is certainly good enough for me.
Thank you for your feedback. We are very happy to hear you can feel at ease with your mum and sister in our care and feel happy knowing they are truly a part of our Premier Court family. We hope to continue providing them both with such personable and first-class levels of care.
I appreciate all care homes are under severe pressure. Staff shortages and increases in costs, but there is/has been a lack of communication between the home and myself for quite a while now, and it is something I have mentioned before. Being a long-distance relative and as communication with my...
I appreciate all care homes are under severe pressure. Staff shortages and increases in costs, but there is/has been a lack of communication between the home and myself for quite a while now, and it is something I have mentioned before. Being a long-distance relative and as communication with my mother is limited - more input from the home would be useful.
Thank you for taking the time to leave your review. We take all comments seriously and are disappointed to hear that you are unsatisfied with your experience of care at our home. We will feedback on your comments to the home, who will be in touch to discuss how we can help improve the communication.
My grandmother arrived at Premier Court Care Home in April 2023 for end of life care. It was a very difficult time but everyone at the home has been so very kind and looked after my grandmother with care. I feel that it is because of their care that she has improved and although she has end of...
My grandmother arrived at Premier Court Care Home in April 2023 for end of life care. It was a very difficult time but everyone at the home has been so very kind and looked after my grandmother with care. I feel that it is because of their care that she has improved and although she has end of life care, she has been eating, drinking and slowly improving and has actually gained weight. My grandmother's well-being has also improved. She arrived at the home with a stoma bag and that in itself has been challenging, as it bursts constantly but again the staff have dealt with it every time with ease and patients. All the staff are very approachable and will take time to talk to you when you have questions. I could not be more appreciative that my grandmother is being cared for in this pretty home. Thank you all.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your grandmother in our care and that Premier Court have done everything possible to make the transition as easy as possible for her and your family. Please let us know if there is anything we can do to make your grandmother's stay as comfortable as possible.
The staff and management are excellent. The care for the residents was very good. They dealt with his challenging behaviour when needed and had a brilliant understanding of his needs.
The staff and management are excellent. The care for the residents was very good. They dealt with his challenging behaviour when needed and had a brilliant understanding of his needs.
Thank you for your kind words. We are pleased to hear you are happy with the care provided at Premier Court and that the staff and management are excellent.
My mum has been here for five years and throughout the care and kindness shown have been excellent.
My mum has been here for five years and throughout the care and kindness shown have been excellent.
Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 06 September 2026Premier Court is surrounded by lovely greenery and local wildlife, the purpose-built home offers a warm welcome to anyone in need of nursing or residential care.
News (1) & Events (0)
- 10 Sep 2026
Residents, staff and family members create vibrant Marilyn Monroe artwork that takes top prize in nationwide Creative Mojo competition Residents and staff from Premier Court Bupa Care Home recently achieved...
There are no upcoming events for Premier Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Premier Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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