
So friendly, caring, clean and welcomingG W(Daughter of Resident/Service User)

I would definitely recommend Premier CourtSandra N(Daughter of Resident/Service User)

The level of care and understanding is first classPaul M(Son of Resident/Service User)

So friendly, caring, clean and welcomingG W(Daughter of Resident/Service User)

I would definitely recommend Premier CourtSandra N(Daughter of Resident/Service User)

The level of care and understanding is first classPaul M(Son of Resident/Service User)

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.
A modern,...
Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.
A modern, purpose-built home, Premier Court has comfortable ensuite single bedrooms and attractive décor. The home features well-furnished lounge areas where residents can relax and socialise, there is also an onsite hair salon and the homes very own tea room for all to enjoy.
The home benefits from lots of outside space with courtyard gardens for family and friends to use whenever they come to visit. The home is also wheelchair accessible throughout.
Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.
There’s a real sense of community at Premier Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.
The activities calendar includes arts and crafts, music, flower arranging and gardening. Visiting entertainers often perform, and residents can enjoy outings to garden centres, shopping trips or places of interest.
Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Premier Court Care Home.
Care Provided by Premier Court Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 59 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Premier Court Care Home for full pricing details and T&Cs.
Contact Premier Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Jade Shaw (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (57)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- If you’re driving, simply follow the route to Thorley and you should start to see yellow signs for the home. You’ll need the postcode CM23 4BH for your sat nav. You can also catch a train to and from Central London from Bishop’s Stortford station.
Parking
- On-site parking available.
Premier Court Care Home Reviews (115)
Premier Court Care Home has a Review Score of 9.8 (9.795) out of 10, based on 25 reviews in the last 2 years.
Over all time Premier Court Care Home has 115 reviews.
I had to complete this review to express my sincere thanks and heartfelt gratitude for the most fantastic care and attention my mother received whilst at Premier Court. Every member of your team was exceptional; senior nurses, carers, maintenance and cleaning. Everything possible was done to make...
I had to complete this review to express my sincere thanks and heartfelt gratitude for the most fantastic care and attention my mother received whilst at Premier Court. Every member of your team was exceptional; senior nurses, carers, maintenance and cleaning. Everything possible was done to make my mother's last days as comfortable as possible.
Thank you for your lovely review. I am so pleased that you are impressed with the care Premier Court and their staff. Thank you again for your kind feedback, we really appreciate it. The Bupa Customer Care Team.
My mum suffered from dementia and was in the final stage. The staff at Premier Court could not have been nicer, kinder or more helpful to my Mum and indeed my Dad and all the family. Mum was very well and professionally looked after which put us all at ease and made her passing a serene affair. My...
My mum suffered from dementia and was in the final stage. The staff at Premier Court could not have been nicer, kinder or more helpful to my Mum and indeed my Dad and all the family. Mum was very well and professionally looked after which put us all at ease and made her passing a serene affair. My father noticeably relaxed due to the care and attention both were receiving. All I can say is thank you.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I have thoroughly enjoyed my stay. Food excellent and the staff are very pleasant and helpful.
I have thoroughly enjoyed my stay. Food excellent and the staff are very pleasant and helpful.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother is very happy in the home. she is very comfortable and feels safe and cared for. The staff are lovely, very warm and kind. They always have time for her. They will just stop and chat. In her own home she was lonely, here she has lots of friends who really care about her. She enjoys her...
My mother is very happy in the home. she is very comfortable and feels safe and cared for. The staff are lovely, very warm and kind. They always have time for her. They will just stop and chat. In her own home she was lonely, here she has lots of friends who really care about her. She enjoys her meals, she loves the activities and more than anything she loves her baths which she couldn't safely have in her own home. Indeed all her needs are catered for. I know that her tablets will be given on time and that she is safe, well cared for and loved.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Excellent care and attention taken at all times, the staff are all extremely helpful and kind.
Excellent care and attention taken at all times, the staff are all extremely helpful and kind.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Very nice room, good food, plenty of activities during the week (am and pm). Well cared for but have a problem getting them to put her in a certain 'chair', changing her four times a day (as at home) and getting her to drink plenty of water. She has been coming here for two weeks every two months...
Very nice room, good food, plenty of activities during the week (am and pm). Well cared for but have a problem getting them to put her in a certain 'chair', changing her four times a day (as at home) and getting her to drink plenty of water. She has been coming here for two weeks every two months for about two years now and I think they are finally getting the above message. I would recommend these premises and will continue to come here for as long as possible.
My Mum was a resident at Premier Court for the last few days of her life. The staff should be congratulated as they have created a team that that has a real family feel about it. They not only treated my Mum with care and dignity but also the whole family who were made so welcome when we visited -...
It was so comforting to know that Mum was well cared for and was happy in her last days and for her to pass away in a place that felt like our own home is a feeling that one can not describe.
Myself my wife and all the family's heartfelt thanks to you all for all the care and compassion you shared with Mum.
Care and consideration given to my mother during her last days was excellent. The team had looked after her in her last hours cannot receive enough praise. The person in charge needs special thanks. He looked after my father and I on our arrival and visited us frequently and made my mother...
Care and consideration given to my mother during her last days was excellent. The team had looked after her in her last hours cannot receive enough praise. The person in charge needs special thanks. He looked after my father and I on our arrival and visited us frequently and made my mother comfortable. Three members of staff were with us when I pressed the emergency button and all were kind and sympathetic towards us. My father is 92 and was married to my mother for 68 years so the kindness towards us was much appreciated.
My dad was a resident at Premier Court for the last two months of his life. He was well cared for. I was anxious for him to be comfortable particularly at the end. The hospice nurse and Premier Court nurses and GP worked together to ensure everything was in place for him when it was needed. He was...
My dad was a resident at Premier Court for the last two months of his life. He was well cared for. I was anxious for him to be comfortable particularly at the end. The hospice nurse and Premier Court nurses and GP worked together to ensure everything was in place for him when it was needed. He was able to stay at Premier Court right to the end which was perfect he died comfortable and in peace.
Lovely home everybody is very caring from the manager, nurses and carers, the activities manager and all the other staff.
Lovely home everybody is very caring from the manager, nurses and carers, the activities manager and all the other staff.
Very warm and friendly across all members of staff, feel like a family and have taken you under their wing to care for you in their home. Plenty of activities going on everyday. Everything happens in a timely manor. Good food, no job is too big or small.
Very warm and friendly across all members of staff, feel like a family and have taken you under their wing to care for you in their home. Plenty of activities going on everyday. Everything happens in a timely manor. Good food, no job is too big or small.
My husband became bed bound last December and needs 24 hours care. He is quite comfortable in his room and has been cared for by all the staff.
My husband became bed bound last December and needs 24 hours care. He is quite comfortable in his room and has been cared for by all the staff.
Happy and helpful staff. Carol the home manager and her team are always willing to help, they support both residents and their relatives, and you are always greeted with a smile and nothing is to much trouble.
With on site hairdresser, several lounges and daily activities and a fabulous peaceful...
Happy and helpful staff. Carol the home manager and her team are always willing to help, they support both residents and their relatives, and you are always greeted with a smile and nothing is to much trouble.
With on site hairdresser, several lounges and daily activities and a fabulous peaceful setting, it covers most needs.
For me, the daughter, it seemed the nicest place for my mum to go to whilst we went away. It was a very friendly, happy, clean home. I would not hesitate to recommend this home or to bring mum here again.
For me, the daughter, it seemed the nicest place for my mum to go to whilst we went away. It was a very friendly, happy, clean home. I would not hesitate to recommend this home or to bring mum here again.
My gran arrived at Premier Court in July 2015 and has received excellent care and support in her time there. The home is kept in very good condition, very clean and bright and the staff are all bubbly and always happy to help.
My gran arrived at Premier Court in July 2015 and has received excellent care and support in her time there. The home is kept in very good condition, very clean and bright and the staff are all bubbly and always happy to help.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 06 September 2026Premier Court is surrounded by lovely greenery and local wildlife, the purpose-built home offers a warm welcome to anyone in need of nursing or residential care.
News (1) & Events (0)
- 10 Sep 2026
Residents, staff and family members create vibrant Marilyn Monroe artwork that takes top prize in nationwide Creative Mojo competition Residents and staff from Premier Court Bupa Care Home recently achieved...
There are no upcoming events for Premier Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Premier Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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