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Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans, Hertfordshire AL2 3TN
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Tenterden House is a beautiful converted Victorian country housePeter M(Husband of Resident/Service User)
Tenterden House Care Home, St Albans
My short stay here has been delightfulHeather T(Respite Resident/Service User)
Tenterden House Care Home, St Albans
The staff are amazing and very caring and loving - they take such good care of the residentsEmma W(Daughter of Resident/Service User)
Tenterden House Care Home, St Albans

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs.

Set in 13-acres of beautiful gardens, the home has been skilfully converted to meet residents’ needs without sacrificing any of its Victorian charm. The home offers a warm and homely environment. The home benefits...  

Care Provided by Tenterden House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,195From £1,315
Nursing CareFrom £1,395From £1,535

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Tenterden House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vijo Martin (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)

Visiting

  • The home is open to admissions. The home is open to everyone no need for your loved one to have Bupa health insurance. The home is based in the historic market town of St Albans, home to the popular St Albans Cathedral lots of countryside close by and visiting loved ones can get to the home easily from the M25.

Parking

  • On-site parking available.

Tenterden House Care Home Reviews (87)

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9.8

Tenterden House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 19 reviews in the last 2 years. Over all time Tenterden House Care Home has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from S H (Resident / Service User) published on 24 October 2017 Submitted via Postal Card
Overall Experience

Happy living here.

Reply from Jayne Duck, Customer Services Administrator at Tenterden House Care Home

Thank you for your review. I'm so glad to hear that you are happy in our care and hope that you have made new friends and enjoy the activities.

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Review from L J (Resident / Service User) published on 2 August 2017 Submitted via Postal Card
Overall Experience

Very happy living here.

Reply from Natalie Krisman, Customer Care Advisor at Tenterden House Care Home

Thank you for your feedback. We are happy to hear you enjoy your time at our homes as our residents' well being is our priority. We will pass the message on to the home manager. The Bupa Customer Care Team.

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Review from Pamela S (Resident / Service User) published on 18 July 2017 Submitted via Postal Card
Overall Experience

Happy.

Reply from Jayne Duck, Customer services administator at Tenterden House Care Home

Thank you for your review. I'm so glad that you are happy.

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Review from M W (Daughter of Resident) published on 7 July 2017 Submitted via Website
Overall Experience

My father was transferred to Tenterden House from hospital for end of life care. The staff were all very caring and he was looked after very well. The room was very nice and my father was happy with the food selection.

Reply from Jayne Duck, Customer Services Administrator at Tenterden House Care Home

So sorry to hear of your loss. Please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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No Rating
Review from John O (Brother of Resident) published on 21 November 2016 Submitted via Website
Overall Experience

My sister is well looked after at Tenterden and I marvel at how cheerful the staff are given their workload. They are all special staff from top to bottom and I appreciate how difficult it is to recruit such people. (Unfortunately, paperwork is an ever increasing burden and detracts from the care task at times! however, it is a very happy place.

The premises received a makeover this year and provides a very pleasant environment for the guests and visitors. The grounds are very well maintained and provide for a very pleasant setting. It is a very secluded and peaceful location.

Overall it is a very good place and very fit for purpose.

Reply from Rose Pickering, Customer Service Administrator at Tenterden House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from John B (Husband of Resident) published on 4 July 2016 Submitted via Postal Card
Overall Experience

Well - my wife who is in "end stage" of vascular dementia and suffered skin cancer is cared for, her "end of life" stage is cared for with love and compassion - it's a beautiful home and grounds - there is a lot of care goes into running this Bupa home. Thank you.

Reply from Rose Pickering, Customer Service Administrator at Tenterden House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Treated with Dignity
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Review from Yvonne R (Niece of Resident) published on 3 December 2015 Submitted via Website
Overall Experience

Our Aunt spent her last few months in the excellent care of the team at Tenterden House. We can't thank them enough for the way they helped us arrange her care, the way the cared for our Aunt, the involvement they gave us and the dignity with which they nursed her through her final days. Each and every team member from the laundry staff, the cleaning staff, the catering staff, the administration staff, the carers, the nurses to the management were exemplary. We were welcome at all times of day and night and the staff didn't only just care for our Aunt they cared for us too. We looked at a number of Nursing Homes before we settled on Tenterden House - many much newer an glossier but they didn't give us the warm feeling we got from Tenterden House and we definitely made the right decision. If you are looking for a reliable, caring, efficient, considerate nursing home for yourself or a relative look no further.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 March 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 09 August 2026

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (1) & Events (0)

News
  • 07 Mar 2025

    Tenterden House Bupa Care Home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...

Upcoming Events

There are no upcoming events for Tenterden House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Tenterden House Care Home.

Meet the Team (0)

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