Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years,...
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years, leads an effective and stable staff group. This, and exceptional in-house training, ensures a skilled and responsive care team to meet the changing individual needs and expectations of every resident. With a caring and compassionate team, where nothing is too much trouble to help residents settle into their new home, the family ethos and the warm relationships the staff achieve are greatly valued by both residents and visitors.
Westgate House has some highly attractive and charming themed day areas in which to relax or socialise; these include the Garden Café – a firm favourite for those who like to enjoy a coffee and chat with the morning paper, the Cinema room, a Reminiscence room, and Café Pierre. Comfortable bedrooms have their own ensuite toilets and washbasins and the home’s showers and bathrooms are newly refurbished.
There are a number of outdoor spaces including a sensory courtyard for residents to benefit from and a separate garden for spending time with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes a natural ventilation system, wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact Westgate House Care Centre for full pricing details and T&Cs.
Contact Westgate House Care Centre to confirm what's included and get a personalised quote:
Westgate House Care Centre has a Review Score of 9.7 (9.749) out of 10, based on 84 reviews in the last 2 years.
Over all time Westgate House Care Centre has 366 reviews.
His dementia hasn’t reached the stage where he...
Thank you so much.
Hello Gillian,
Thank you for your review - Nancy and her team at Westgate House will be extremely happy to hear this.
Kind regards,Emma.
Day time staff (Mon- Fri) are excellent in every way. The staff at night are not so good at the weekend and sometimes not helpful.
Day time staff (Mon- Fri) are excellent in every way. The staff at night are not so good at the weekend and sometimes not helpful.
I was so pleased when I heard that I was coming here, as I had been here in 2017/18. Everyone here is so kind and helpful and it was so nice that most of the staff that I met last time were still here. An excellent place although not easy to find.
I was so pleased when I heard that I was coming here, as I had been here in 2017/18. Everyone here is so kind and helpful and it was so nice that most of the staff that I met last time were still here. An excellent place although not easy to find.
I came here for rehab on the 5th Feb and am delighted through the positive approach to my care and exercises and physio. I am deemed ready for home after 10 weeks in the hospital and this has been a refreshing experience and an excellent rehab experience and I am ready for the next stage of being...
I came here for rehab on the 5th Feb and am delighted through the positive approach to my care and exercises and physio. I am deemed ready for home after 10 weeks in the hospital and this has been a refreshing experience and an excellent rehab experience and I am ready for the next stage of being home.
General experience good overall. Level of care provided by all staff was better than I expected based on previous perceptions of care home environments of which I had no previous experience. Special mention to the physio staff who gave me extra support to enhance my recovery and to the care staff...
General experience good overall. Level of care provided by all staff was better than I expected based on previous perceptions of care home environments of which I had no previous experience. Special mention to the physio staff who gave me extra support to enhance my recovery and to the care staff many of whom went beyond the basics to help me and my family. I would have no hesitation in recommending Westgate House Care Centre as a provider of residential care.
The whole experience was very good. I thought the whole staff were excellent in the way they conducted my 86th birthday - first class. The friendly attitude of the staff from top to bottom made for a good, healthy atmosphere.
The whole experience was very good. I thought the whole staff were excellent in the way they conducted my 86th birthday - first class. The friendly attitude of the staff from top to bottom made for a good, healthy atmosphere.
Meals are nice.
Meals are nice.
The food was very tasty you feel you could eat all day to the best I've ever had.
The food was very tasty you feel you could eat all day to the best I've ever had.
The facility is very well run and the staff very approachable and easy to deal with. As a rest home, it was ideal, but we understood there would strenuous rehabilitation exercises and productive work which there wasn't. My father is a very energetic 86 years old and found himself bored but there...
The facility is very well run and the staff very approachable and easy to deal with. As a rest home, it was ideal, but we understood there would strenuous rehabilitation exercises and productive work which there wasn't. My father is a very energetic 86 years old and found himself bored but there are reception rooms so could be his own fault.
Everybody is really nice and helpful, they are always keen on helping you even if they are busy or they have other patients assigned. For someone on a wheelchair like me, facilities are really comfortable.
Everybody is really nice and helpful, they are always keen on helping you even if they are busy or they have other patients assigned. For someone on a wheelchair like me, facilities are really comfortable.
Spotlessly clean. Food and drink ample. Staff helpful and friendly. Would recommend it.
Spotlessly clean. Food and drink ample. Staff helpful and friendly. Would recommend it.
A very nice place, enjoy my time here.
A very nice place, enjoy my time here.
She received an excellent care package, with an organised routine of physio and exercises in a very professional manner.
She received an excellent care package, with an organised routine of physio and exercises in a very professional manner.
I'll miss everyone.
I'll miss everyone.
Not having relations, I wish a shop was here but staff...
Not having relations, I wish a shop was here but staff do get few bits I needed. (Thank you)
Superb attention and caring staff.
Superb attention and caring staff.
This relates to my experience of Westgate House in general and not specifically the intermediate care. Overall care, food etc was good. However, suggestions to improve matters: provide some kind of "shop"/trolley to provide necessities for those without family visitors. Make sure water is provided...
This relates to my experience of Westgate House in general and not specifically the intermediate care. Overall care, food etc was good. However, suggestions to improve matters: provide some kind of "shop"/trolley to provide necessities for those without family visitors. Make sure water is provided on a regular basis in rooms and refreshed. Improve the quality of night staff. Have a clearer management of our unit at weekends when residents tend to feel a bit lost and neglected.
Greeted by welcoming staff, bright, modern reception. Our friend was sitting in a bright, cheerful dining room chatting. She showed us her room. Everyone was cheerful and friendly in the corridor. Our friend told us she was extremely pleased with the food and her care, she will be very sad t leave.
Greeted by welcoming staff, bright, modern reception. Our friend was sitting in a bright, cheerful dining room chatting. She showed us her room. Everyone was cheerful and friendly in the corridor. Our friend told us she was extremely pleased with the food and her care, she will be very sad t leave.
I have been extremely inspired by the quality of care and services. Everything from the exercises to food is of the highest standard and I count myself to be extremely lucky to have been sent here. The staff are amazing.
I have been extremely inspired by the quality of care and services. Everything from the exercises to food is of the highest standard and I count myself to be extremely lucky to have been sent here. The staff are amazing.
I came to Westgate after my hip operation. The staff and professionals treated me very well. I had excellent support which has enabled me to become independent and be at home.
I came to Westgate after my hip operation. The staff and professionals treated me very well. I had excellent support which has enabled me to become independent and be at home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
For Tony, a resident at Westgate House Care Centre in Ware, Arsenal has been part of his life for more than seven decades. Now, after years of following the club...
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Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and...
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westgate House Care Centre to verify any information. View our terms and conditions. Westgate House Care Centre has an Enhanced Service -what an Enhanced Service includes.