
Everyone has been amazing taking care of her.Donna E(Daughter of Resident/Service User)

The staff are very caring with a good sense of humour.Alma H(Resident / Service User)


Everyone has been amazing taking care of her.Donna E(Daughter of Resident/Service User)

The staff are very caring with a good sense of humour.Alma H(Resident / Service User)


Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents.
The home has been carefully created with three underlying values at its core – care, comfort and companionship. Quality of life is key at Springfield and they provide a full programme of activities to...
Care Provided by Springfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Springfield Nursing Home for full pricing details and T&Cs.
Contact Springfield Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Natalie Fielding(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2003
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (17)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability
Parking
- Car parking spaces are available
Springfield Nursing Home Reviews (185)
Springfield Nursing Home has a Review Score of 9.4 (9.375) out of 10, based on 22 reviews in the last 2 years.
Over all time Springfield Nursing Home has 185 reviews.
During my husbands stay at Springfield, I visited him regularly (six afternoons a week), and always found him well cared for in all aspects. His room was clean and bright. The staff were cheerful and friendly, and management approachable and available.
Thank you so much for your lovely words about Springfield Nursing Home. It was our pleasure to look after your husband while he was in our care. We shall share your wonderful comments with all the Springfield team.
Good service.
Thank you so much for your lovely review. It is our pleasure to look after you, and we are delighted you are happy in our care.
My wife was in the last stages of cancer when she came into Springfield Nursing Home. She was treated to very good care by all the staff for nearly ten weeks until she passed away. A special mention to one gentleman who looked after my wife so well, thank you.
Thank you so much for your lovely review of Springfield Nursing Home. We appreciate your positive feedback. It was a pleasure for us to care for your wife in her time of need.
Springfield Nursing Home has just been amazing to my father over many months of respite care. The home is led by the most committed manager, and the staff are just wonderful. They work so hard in order that the vulnerable folk receive such excellent care. I realised, from the very first day that I could rest easy during the covid restrictions that my father was being so well cared for physically, medically, hospital liaison, and the brilliant reablement team. Thank you so much! I would recommend it highly to everyone. My father put on almost a stone in weight too!
Thank you so much for your wonderful review of Springfield Nursing Home. It has been our pleasure to look after your father during this extremely challenging time for all of us. It was fantastic to see him progress on his road to recovery including putting on nearly a stone! We shall share your...
The staff were very helpful, and the food was very good. The physiotherapists are very helpful.
Thank you so much for your wonderful review of Springfield Nursing Home. We are so glad your stay with us was such a good experience for you - especially the food! We shall let our team of carers and physiotherapists know how much you appreciated their help. Do keep in touch and let us know how you are getting on.
I spent time at Springfield as part of the NHS rehab programme, having had a knee replacement operation at St Mary's Hospital, Newport. I found my stay to be comfortable and the staff to be friendly and helpful. I was well looked after. The only downside to the stay, apart from the 2-week confinement to my room due to the Covid pandemic, was the size and extent of the communal facilities in relation to the number of rooms. It was sufficient for people like me who only spent a short time there but for long term residents, I would suggest it is too restricting.
Thank you so much for your lovely review about Springfield Nursing Home. We are so glad you found your stay with us comfortable and you were happy with the way in which we cared for you. We appreciate your feedback about our communal facilities. Unfortunately we are limited by the age and layout of...
The care home staff were polite and attentive.
Thank you for your very positive comments about Springfield Nursing Home. It was our pleasure to look after you during your stay with us. Please keep in touch and let us know how you are getting on.
I have been here before several years ago following an operation and had already experienced the care given to patients. It was a national closure, local area, closed to relatives to visit (under pre covid restrictions). I was pleased then and am equally pleased with my brief rehab care to my recovery.
Thank you so much for taking the time to review the Springfield Nursing Home. We are really happy to hear you remain pleased with your care and all we do at Springfield. We will pass your comments on to our lovely team at Springfield who we know will really appreciate your feedback and please do keep in touch.
My stay at Springfield Nursing Home was very good. I have nothing to complain about, care and kindness was excellent all of the time by every member of staff at any time day or night. They all did anything asked of them, and always with a smile. I am very grateful to Springfield Nursing Home for a lovely stay and making me feel better.
Thank you so much for your wonderful review of Springfield Nursing Home. It was our pleasure to look after you and we were very sorry to see you leave us. We are so glad you are feeling better now. We will pass on your comments to our lovely smiley team at Springfield. Do please keep in touch with us and let us know how you are getting on.
I was very fortunate to come to Springfield after I left hospital. The care and kindness I have received have been exceptional and the staff have helped me to make a good recovery.
Thank you so much for your wonderful words about Springfield. It was our pleasure to look after you and help you on your way to recovery. We shall tell our lovely team how much you appreciated their care and kindness.
The staff are first-class - kind and caring. Thanks to all who worked on Ground back during my stay.
Thank you so much for your lovely words about our sensational Springfield team. We shall ensure they see your comments so they know how much you appreciated everything they did for you during your stay.
Very good.
Thank you very much for your lovely review. It is our pleasure to care for you and we will pass on your comments to our fantastic Springfield team.
The only negative was the food, very poor and the evening meal inadequate for my needs, provisioned too early and personally I don't think soup, sandwiches, omelette, baked potatoes a good choice, I resorted to buying my own food.
Thank you very much for your kind words about your rehab with us here at Springfield. We do acknowledge your remarks about the food and have passed these on to the kitchen. After feedback from our residents, we decided to provide a cooked meal every lunch time but we do appreciate your requirements...
When I came to Springfield I was mentally and physically exhausted and if I'm honest, dreaded coming into a nursing home. However, I was so wrong. The care, physiotherapy and nursing were second to none. The staff were compassionate, very professional and looked after me in some very bad times for me. They listened and talked to me and I leave here, sad to go, but ready to move on, but I will keep in touch, definitely.
Thank you so much for your wonderful words about Springfield Nursing Home. It was our pleasure to look after you. We are so pleased that you found our fantastic team so compassionate, professional and able to help you through your bad times. We are so sorry to see you leave us but please do keep in touch. We shall share your lovely review so everybody here knows how much you appreciated their care.
The staff are wonderful. The food is excellent, as good as in the hotel.
What fantastic comments about Springfield. Thank you so much for your review, which we will share with the team who care for you. Our chef will be delighted to know that you think the food is up to hotel standard.
Very good. Food good but could do with bigger portions. Very good staff, always smiling and good for a laugh. Always helpful.
Thank you so much for your lovely review of Springfield. It is our pleasure to look after you (and we will have a word with the chef about the food portions!) Your comments will certainly bring a smile to the faces of our fantastic team who care for you.
Overall the carers are lovely but I feel the attention to detail is lacking, such as personal items, such as glasses, not cleaned. Mum was cold. There were not enough blankets on the bed. Her room gets clustered and untidy and as I cannot go in I cannot sort these things out for her. The cleaner goes in, but her room never gets a thorough clean. She would like more cups of tea during the day. The manager and the nurses are very good. COVID has made life difficult and they have done a good job.
Thank you for your review of Springfield, especially your lovely words about our fantastic team of managers, carers and nurses. We note your specific comments which have been passed on to Springfield to ensure they are actioned. The managers there would be happy to call you to further discuss these points you have raised.
Staff have been fantastic, all are happy and willing to help.
Thank you so much for your lovely review of Springfield, which we shall share with our wonderful team who have been caring for you.
We are so thankful that my sister is at Springfields Nursing Home. We know her needs are looked after with such care. We can leave her knowing she has no worries and that helps us not to worry. Everyone at Springfields has been fantastic and really can't praise the care enough. When my sister is happy, so are we. Thank you to all.
What wonderful comments about Springfield. We are so glad you are happy with the way we are looking after your sister and that she is happy in our care. Our Springfield team will be so delighted to see this review and know how much you appreciate everything they are doing for her.
I am so pleased Mum is a resident at Springfield. I can't praise the staff highly enough. They all treat mum with care, kindness and love and she is very happy and well looked after. Due to the COVID outbreak, we couldn't visit mum but we knew everyone was working incredibly hard to keep the residents safe and free from the virus. Mum never wanted to "go and be looked after" but circumstances changed and she couldn't stay at home. Springfield has become a home from home and the staff have become like an extension of our family. Our thanks to you all.
What wonderful words about Springfield. Thank you so much for your lovely review which we will share with everyone who has been caring for your Mum. It is our pleasure to look after her and we are delighted you view us as part of your family as much as we consider you part of our Springfield family. Looking forward to seeing you again here when it is safe to do so.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Springfield Nursing Home.
There are no upcoming events for Springfield Nursing Home.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Springfield Nursing Home.
Meet the Team (2)

Joining Springfield Nursing home in January 2026 was a fantastic start to the New Year. The home has a lovely, calm and welcoming feel, and this is matched by the committed and hard-working staff team.
The best part about being the manager here is that I have the privilege of leading a home that already enjoys a long-established reputation for delivering high-quality, person-centred care. It really is just a case of ensuring we are continually striving for excellence, whilst never losing sight of why we are here, doing what we do.
The people who call Springfield their home will always be at the heart of everything we do, and that will never change. If you come in, please find me to say hello. We can have a cake and a chat! Two of my favourite things.

I'm Tom, and I am the deputy manager at Springfield Nursing Home where I have recently joined at the end of 2024.
My healthcare career began when I was 18 as a care assistant in a nursing home and a specialist dementia home, and I progressed to a nurse some years later. My experience in emergency nursing and community nursing has been invaluable to my role in management, and I continuously strive to develop my own skills further.
I am proud to be part of such an exceptional team that always has the resident's interests at heart. The values set out by Hartford Care are reflected wonderfully in the day-to-day lives of the residents here at Springfield and I feel privileged to play a role in that journey every day.
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