Springfield Nursing Home

26 Arthur's Hill, Shanklin PO37 6EX
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9.5 184 Reviews
  • Springfield Nursing Home, Shanklin
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents.

The home has been carefully created with three underlying values at its core – care, comfort and companionship. Quality of life is key at Springfield and they provide a full programme of activities to help residents engage in and maintain their hobbies and interests. Homemade meals can be enjoyed in the dining room.

Springfield also benefits from a coffee machine for residents and visitors, and video calling is available to keep in touch with friends and family as well as an all inclusive laundry service.

Springfield provides cosy, safe and comfortable surroundings for those who call it 'home', comprising 58 well proportioned en-suite bedrooms which are all beautifully decorated and fully furnished. Several assisted bathrooms are also available. The home also benefits from pleasant landscaped gardens and a welcoming terrace, providing the ideal space to relax or enjoy various outdoor activities.
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Care Provided by Springfield Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Springfield Nursing Home to find out the exact price for your requirements.

Contact Springfield Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Springfield Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kim Haines (Regional Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (17)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Car parking spaces are available

Springfield Nursing Home Reviews (184)

9.5

Springfield Nursing Home has a Review Score of 9.5 (9.547) out of 10, based on 38 reviews in the last 2 years.
Over all time Springfield Nursing Home has 184 reviews.

Overall Experience
  • 134
  • 45
  • 3
  • 2
  • 0
Date Published
  • 184
  • 11
  • 21
  • 38
  • 146
Reviewer Connection to Springfield Nursing Home
  • 73
  • 55
  • 22
  • 10
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 184, showing 121-140
Review from V W (Respite Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay in Springfield was an experience. Despite the face I had undergone major surgery, I was able to relax and formulate friendships along the road to recovery, with the encouragement of staff and other residents. A truly lovely atmosphere.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your lovely words about Springfield. We are so glad you had a chance to relax with us while building up your strength again after your surgery. Please stay in touch with us, and…read more
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Review from D R (Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first floor is very good, perfect.
Radios are very intrusive when being serviced by staff.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you very much for your kind comments about Springfield Nursing Home, especially the first floor. We do apologise for the intrusiveness of the radios. You will be pleased to know that following…read more
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Review from H C (Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my time here. The staff, every one, has been so helpful and friendly. At all times they have been such a help to my recovery.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you, so much for your lovely comments. It has been our pleasure to look after you and we are glad you are feeling much better. We shall pass on your gratitude to our fantastic Springfield team.
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Review from Terry W (Brother of Resident) published on 23 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly sister (86) was admitted to Springfield in February 2020 after five weeks in hospital followed by a couple of weeks of unsuccessful home care. She was suffering from a number of ailments which meant that she needed 24/7 nursing and end of life care. I cannot fault the staff and management
- they were absolutely superb in dealing with my bedridden sister. From the moment she arrived at the home, she was given constant care and attention by all staff, be it by the home's manager, right through to the nursing and care staff. She was a very sick elderly lady but she perked up the moment she arrived at Springfield. I cannot recommend this nursing home enough - rating it as say a five star home does not do the home and all the staff justice. For me, as the remaining sibling, this is exactly what I wanted for my "big sis" at the end of her days. This is a ten-star nursing home!
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your wonderful review of Springfield. It was a pleasure for our superb Springfield team to care for your "big sis" in the latter days of her life. The fact you saw a positive…read more
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Review from David W (Son of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Please pass on our thanks to all the staff at Springfield Nursing Home, for the care and kindness they gave to my mother (and visitors!) during her 2-month stay from the end of December 2019 until early March 2020. My mother came from hospital with a hip replacement which needed careful management and
was non-weight bearing for the first month of her stay. The staff worked hard to deliver the type of care my mother required. They also helped her to get mobile again with her walking frame in February. Mum always seemed in good spirits when I visited her or spoke with her on the phone and I think this was due, in no small part, to the attention she received. Springfield is a busy, lively home, but everybody copes well and I believe Mum actually enjoyed seeing so much activity each day. She especially enjoyed it whenever one of the special "PAT" dogs passed by, as they would sometimes come into her room to see her. She enjoyed the food and looked well as a result. Thank you.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
What a lovely review! Thank you so much for your very kind words and your comments about the way in which our super Springfield team looked after your mum after her operation. It was a joy for us to…read more
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Review from Jude S (Daughter-in-law of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Springfield Nursing Home since June 2017. She is now at the very end of her life. I have visited her every day at suppertime since her admittance and I am extremely impressed with Springfield. The care and compassion shown by the management and staff cannot be
faulted. They are all absolutely amazing.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your very kind comments about Springfield. Our terrific team there will be delighted to know how amazing you think they are and how much you appreciate everything they are doing…read more
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Review from Evelyn B (Respite Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of being at Springfield Nursing Home will never be forgotten. Everything was top class. The staff were 100% and the staff were so helpful, caring, friendly and nothing was too much trouble for them. I was looked after 100% day or night. I was sorry to be leaving there at the end of my
time and my grateful thanks go out to them all. Thank you all.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your lovely review of Springfield. It was a pleasure to care for you and we shall pass on your wonderful comments to our brilliant team who looked after you during your stay.…read more
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Review from Brian N (Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided was amazing. I found everyone to be most helpful and caring in all ways, going well beyond what was needed. I was made to feel as if I was part of a family and nothing was too much trouble for any of the employees.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
What a fantastic review. Thank you so much for your kind words. You are part of the Hartford Care family and we are so glad you feel this way about the care you are receiving from us.
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Review from Anthea (Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best possible care from unfailingly kind and caring staff.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your lovely review. We are delighted you are so happy with the care you are receiving and we shall pass on your comments to our super Springfield team who are looking after you.
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Review from C M (Daughter-in-law of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very professional staff, friendly and made our family feel very welcome. Thank you for everything you have done for us. Very pleasant experience and would recommend the home to anyone in our situation thank you again.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your wonderful recommendation and comments about Springfield. We are so glad you felt so welcome when you came to visit us and please keep in touch.
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Review from D G (Respite Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my second time in @Springfield', I have had good care, lovely staff (all). Hard-working staff. I shall miss their care. Thank you everyone.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
It was lovely to look after you again and we shall miss you. Thank you for your very kind words which we shall pass on to all your friends at Springfield.
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Review from E N (Respite Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was an altogether pleasant and beneficial experience, although I am pleased to be going home.
I shall miss everyone at Springfield immensely.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you for your very kind words. We have thoroughly enjoyed looking after you and we shall miss you, but please do pop in any time for a cup of tea and a chat.
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Review from Fred B (Respite Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had very good care and the staff were very helpful.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you very much for your kind words which I will share with our lovely Springfield team.
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Review from S E (Resident) published on 30 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went from hospital to Springfield Nursing Home at the end of July, I left there on the 22nd of October. I had a very happy time there and they looked after me very well. All the staff were happy and helpful and did not want me to leave but there is no place like home.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your lovely comments about Springfield. We are so glad your time there was a happy one and you were well looked after by our wonderful care team. We were sorry to see you leave,…read more
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Review from H B (Resident) assisted by family/friend published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and rehabilitation. All the staff are so kind, considerate and caring. I am so much better than when I was first admitted. Thank you all.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your lovely review of Springfield. We shall ensure our wonderful team sees your very kind comments about the care they gave you.
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Review from Sara H (Daughter of Resident) published on 10 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springfield Nursing Home has been amazing for my mother who has been there for four years. Not once have we ever had any reason to complain - the staff have been wonderful and their care and compassion have been above any expectation. We feel we are so lucky for Mum to have been there.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you for your review of Springfield Nursing Home. We are very heartened to learn that you were happy with the care and compassion your mother received from our terrific team there. We shall…read more
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Review from G W (Power of Attorney of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Springfield are extremely kind and caring. My friend made it her home for 18 months and was well looked after. When she moved into the home she was in a very poor state but in a short time with their care, she regained much of her old self. I would like to take this opportunity to thank
them all on her behalf.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you very much for your kind comments about Springfield. We are so glad you were satisfied with the way in which your friend was cared for, and we shall pass on your appreciation to our terrific…read more
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Review from J W (Respite Resident) published on 29 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time I have been here following an operation on my leg I came here in June 2018 until September and again in September 2019 until November 2019 and again I have been treated with the most care and respect as I did last year. It has been a joy to meet the original employees who greeted
me like an old friend. I would highly recommend to anyone.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
What lovely comments! We are so delighted that your stay at Springfield was such a pleasurable experience and that you were able to meet up again with so many familiar faces there. We shall let them…read more
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Review from K N (Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All generally good.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you for your review of Springfield. We are delighted you were satisfied with the care you were given by our fantastic team there.
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Review from I M (Respite Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Springfield Nursing Home has been excellent. Patient care has been wonderful. Everything satisfactory.
Reply from Alison Reijman, PR Coordinator at Springfield Nursing Home
Thank you so much for your wonderful review. We are delighted you were satisfied with the care you received during your stay at Springfield. We will pass on your lovely comments to the team that…read more
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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.547 for Springfield Nursing Home is calculated as follows: ( (287 Excellents x 5) + (112 Goods x 4) + (26 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 435 Ratings = 4.547
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 17 Nov 2025

Vacancies available. For more information please contact Springfield.

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Awards / Recognitions (9)

Meet the Team (2)

Kim

Kim Haines

Job Title: Regional Operations Manager Joined: 2019

Welcome to Springfield!
We live by the Hartford Care values of Care, Comfort and Companionship by providing a home-from-home environment to enjoy. Our staff feel like family, and this is extended to all our residents. We work in your home and provide the highest quality care we would offer to our own family members. I feel privileged to be part of such a committed and professional team of nurses, carers, administrators, housekeepers, maintenance and kitchen staff.

Tom

Tom Langley

Job Title: Deputy Manager Joined: 2024

I'm Tom, and I am the deputy manager at Springfield Nursing Home where I have recently joined at the end of 2024.


My healthcare career began when I was 18 as a care assistant in a nursing home and a specialist dementia home, and I progressed to a nurse some years later. My experience in emergency nursing and community nursing has been invaluable to my role in management, and I continuously strive to develop my own skills further.


I am proud to be part of such an exceptional team that always has the resident's interests at heart. The values set out by Hartford Care are reflected wonderfully in the day-to-day lives of the residents here at Springfield and I feel privileged to play a role in that journey every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Nursing Home to verify any information. View our terms and conditions. Springfield Nursing Home has an Enhanced Service - more info.