Elvy Court Care Home

200 London Road, Sittingbourne ME10 1QA
Review Us
9.6 89 Reviews
  • Elvy Court Care Home, Sittingbourne
Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections across Kent. The longstanding Elvy Court care team, many of whom have been part of the staff for over a decade, has cultivated a reputation for warmly welcoming and reassuring residents and their loved ones. Couples and companions are welcomed to live together in the home.

Residents experience unwavering, 24/7 care, companionship, and compassion from a dedicated team of professionals. Equal dignity and respect are extended to everyone, with active encouragement to maintain relationships and fully participate in social activities.

The nursing home in Sittingbourne features spacious bedrooms, each equipped with an en-suite toilet and hand wash basin. Some ground-floor rooms open onto the garden, providing a tranquil connection to nature. Multiple lounges offer spaces for social interactions, activities, or quiet moments. The café serves as a popular spot for morning coffee, providing opportunities to meet with friends, both old and new. Completing the offerings, the home features a hair salon and cinema room.
Show Elvy Court Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

These prices are only a guideline, please contact Elvy Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Local Authority / Social Services

Admission Criteria

  • Over 65 Years
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)

Elvy Court Care Home Reviews (89)

9.6

Elvy Court Care Home has a Review Score of 9.6 (9.555) out of 10, based on 36 reviews in the last 2 years.
Over all time Elvy Court Care Home has 89 reviews.

Overall Experience
  • 56
  • 31
  • 1
  • 0
  • 1
Date Published
  • 89
  • 10
  • 15
  • 36
  • 53
Reviewer Connection to Elvy Court Care Home
  • 39
  • 11
  • 9
  • 5
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 21-40
Review from E B (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved into Elvy Court about a month ago and has settled in very nicely. When we visit her each week she is happy and settled. We could not be more impressed with the home the staff are friendly and helpful the home is clean and well maintained. My mum has been dancing, and painting, she had
trips out shopping and has been to the pub! We are very relieved and happy that she is at Elvy Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H O (Wife of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the services, the staff are very friendly and helpful. I know my husband is in safe hands as all his needs are met.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A P (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum sadly passed away on March 22nd but mum had lived in Elvy Court for more than 7 years. The home has been very good to her such, loving care. The whole family appreciate all the care given to mum. There were lots of fun days, activities, and days out such as the classic car festival in Faversham,
with staff and families sitting out on the lawn eating fish and chips, it was a brilliant day and the sun shining. Everybody enjoyed it, it was 14th May 2017.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry P (Son of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff that we deal with are always helpful and courteous. Our father is always content when we visit.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your kind review, we are so glad that you and your father are happy at Elvy Court

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart P (Brother of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was fast-tracked to Elvy Court in February of this year as his care needs had changed, it was traumatic for him and for us as a family as he had been at his previous residential home for over 25 years! The team at Elvy Court helped him settle in fast and made him feel welcomed. As a family,
we would like to say a big thank you to everyone who works there as the level of care that my brother is now receiving is remarkable.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you so much for your review, it is our absolute pleasure to care for your brother, we are so glad that he has settled well at Elvy and that the family feel supported too. I will pass your comments onto our care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P D (Mother of Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The support from staff is outstanding. There's no doubt they have a lot of compassion for the residents and family in a very good atmosphere.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you so much for your kind review, it is our absolute pleasure to care for your daughter, I will pass your comments on to the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lena J (Friend of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited for the first time today and were very impressed with the staff and the place. Very, very clean, bright and welcoming, the coffee was very good, the care for our friend was excellent, and we were made to feel very welcome. A brilliant care home
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your kind review, we are so glad you enjoyed your visit to Elvy Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I D (Son of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very capable and friendly. They look after my mother very well. They keep me informed and updated at all times. The care my mother receives is excellent.
Reply from Louise Vickers, Manager at Elvy Court Care Home

We are so glad you are happy with the care at Elvy Court, I will pass your kind comments on to the team, if you have any ideas on improvements we can make to push your review to 5 stars please speak to either myself or one of the wellbeing team, we have an additional member of the wellbeing team starting in January so will be able to provide more targeted sessions for those who are cared for in their rooms.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivian B (Wife of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience of Elvy Court is very good. All the staff from nursers, receptions, carers, kitchen staff and housekeepers are very helpful.
Unfortunately my husband is bed-bound so cannot take part in most activities.
Also the food looks excellent but he doesn't eat solid food. The only difficulty
I have is the parking which I know can't be helped but as I have mobility issues is a problem.
Reply from Louise Vickers, Manager at Elvy Court Care Home

We are so glad that you are happy with the care at Elvy Court I will pass your comments on to the care team, from January our well-being team will be growing and we will be able to provide more activities for those who receive care in their rooms.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H W (Daughter of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
She is settled and seems content. I can't really comment on the food as I rarely see meal times.
The staff are kind and helpful.
As I am not on Facebook, I seem to be unaware of special activities unless I see a poster when I visit - this could be improved.
Reply from Louise Vickers, Manager at Elvy Court Care Home

We are glad that you are happy with your mother's care at Elvy Court; there is an information board in Reception with the activities for the month on display, and paper copies for you to pick up and take away will now be available for our relative's information area in the Bistro. Please let me know if you would like to be shown these on your next visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W W (Sister of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvy Court is a welcoming, warm and friendly care home. Every member of staff goes above and beyond to make your stay as comfortable as possible. I would highly recommend Elvy Court.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you so much for your kind review; I will pass your feedback on to the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Brother of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has now resided at Elvy Court for 18 months having spent most of her life in various homes. It varying quality! Since she has been at Elvy Court, we have relaxed more over her care, we are very satisfied with everything the staff and management do for and with her. She is happy and well looked
after.
Reply from Louise Vickers, Manager at Elvy Court Care Home

It is our absolute pleasure to care for your sister, we are so glad both she and you feel happy with her care at Elvy Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Son of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly from the reception team to the nursing staff. My only complaint is there are not enough activities for people who are bedbound as all the activities are either in the communal room or dining room.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your kind review we are glad Mum has settled well at Elvy Court. Our activities team do conduct daily room visit for those who are bed bound however we have taken previous comments on board as we do understand that in order to give more time to those in their rooms our wellbeing team needs to grow, therefore we are in the process of recruiting an additional full-time team member.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John F (Son of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been in Elvy Court for just over 4 years now and has always been well looked after and cared for, and he often tells me how well the staff look after him! I have had a lot of interaction with the staff, both on the caring side and on the admin side, and everyone is friendly and helpful, Dad
is treated with dignity and respect, and he enjoys chatting with the staff. Overall we are happy with his care and very much appreciate what the staff do for him.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your kind review we are so glad Dad is happy and settled at Elvy Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C I (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care of my mum during her recent illness. Mum has been very settled since arriving at Elvy Court during Covid-19.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your review we are glad both you and Mum are happy with the care at Elvy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mel H (Daughter-in-law of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic care - the staff are so kind, compassionate, and sympathetic, going above and beyond on many occasions.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your wonderful review, I will pass your feedback onto our care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S F (Son of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for a while, the staff are all very caring, friendly and are looking after my mum brilliantly.
Thanks for all their hard work, it’s very much a home atmosphere for all of the residents.
Reply from Louise Vickers, Manager at Elvy Court Care Home

We are so glad that you, Mum, and the rest of the family feel at home at Elvy, I will pass your lovely comments onto the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan C (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident from September 2022 to December 2022, when she sadly passed. I can not speak highly enough of the care and attention my mother received during her short stay. Mum was treated with respect and dignity by all medical and support staff and this care was extended to me at critical
times before, during and after Mum’s last days. Mum did not have dementia and her mind was alert, but her body was failing and she needed frequent medical care, which was provided to the highest standard.
There is an open-door policy with senior management, which gives instant peace of mind. The atmosphere is warm, friendly and efficient. As a relative you quickly become part of the Elvy Court family; there is a lot to be said for a friendly face and a kind word during tough times. There is a lively programme of activities and the food is varied and tailored to individuals. The biggest compliment I can pass on is that Mum said she felt safe which meant the world to me. It’s a special place!
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your review, I will pass your kind words onto our team, we are sorry for the loss of your mum but are glad we were able to both support you and her through her final days.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved in September 2019.
The staff are very kind and attentive.
They are also very kind to me.
I visit Mum regularly up to several times a week and I definitely make my own self at home as they have a nice coffee machine and often biscuits/cakes for visitors.
My mum does have issues eating
but the staff will always ensure an alternative is available and are happy to make toast/omelettes.
I am very grateful to all at Elvy Court.
Mum is much salted since being here, and she falls less and does not have to go into the hospital regularly as the staff can deal with everything there. I am happy that mum is well looked after and safe.
Reply from Louise Vickers, Manager at Elvy Court Care Home

We are so glad both you and Mum feel at home at Elvy Court, I will pass your kind words onto the staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter-in-law of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring, the activities at the home are amazing and staff go above and beyond to ensure the residents are able to take part in different opportunities.
Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your kind review we are glad your mother-in-law is enjoying her time at Elvy Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.555)

Overview of Review Score

The Review Score of 9.6 (9.555) out of 10 for Elvy Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.555 for Elvy Court Care Home is calculated as follows: ( (264 Excellents x 5) + (121 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 416 Ratings = 4.555
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elvy Court Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (13)

Meet the Team (1)

Costel

Costel Bonghene

Job Title: Home Manager Joined: 2025

Costel is the Home Manager at Elvy Court Nursing Home. With over 14 years of experience in the healthcare sector, he brings a strong clinical foundation and a proven leadership track record across a range of care settings, including acute medical units, specialist care services, and elderly residential and nursing care.


Having joined Elvy Court in 2021, he worked closely with the residents, families, and staff to ensure the highest standards of care and compliance are consistently met. He was proud to step into the role of Home Manager in 2025, where he now leads a passionate team of over 70 dedicated professionals. Together, they are committed to delivering safe, personalised, and compassionate care that enhances quality of life and promotes dignity, independence, and wellbeing.


Costel is focused on driving continuous improvement, empowering the staff, and nurturing a supportive environment where everyone feels valued. Elvy Court is a warm and welcoming home, and he looks forward to meeting you and sharing what makes the community so special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elvy Court Care Home to verify any information. View our terms and conditions. Elvy Court Care Home has an Enhanced Service - more info.