Elvy Court Care Home

I have ticked excellent on all questions as I cannot find fault with anything. The staff and management will do anything for you. The food is very goof and a good selection. The nurses and carers change and turn my wife regularly so she is comfortable and is settled in the home.

As a ex-nurse I understand how much care she needs and I'd like to say a huge thank you and well done to the whole team.

My mother has been living at Elvy Court for 3 months. She is always treated with respect and kindness by all of the staff. The overall atmosphere at Elvy Court is calm and peaceful and this has helped my mother to settle in very well. There are activities offered that my mother can choose to participate in as she wishes. She has enjoyed going into the garden and joining in singing when an entertainer came to the home. My mother enjoys the meals provided at Elvy Court and she has found an appetite that she did not have when she lived in her own home. She is encouraged to sit with other residents in the day but she can choose to be in her room or sleep as she wishes. My mother has help with washing and dressing and is always clean and tidy when I visit. Her mobility was poor before living at Elvy Court but it has improved greatly. The staff are always friendly and helpful to myself and my family. We can visit any time and we feel welcome.

My mother was a resident at Elvy Court for 3 weeks' respite following a fall at home. My mother and her 3 daughters were very happy with the care she received. The staff were attentive and kind and went out of their way to make my mother's stay as pleasant as possible. I am a retired district nurse and would definitely recommend Elvy Court for 24-hour care.

Our relative is happy in the home. She enjoys the food and the staff are good at feeding her. A couple of times we have been disappointed with the cleanliness of the room. On one occasion we asked a member of staff to arrange for the carpet to be hoovered and the tables to be wiped. We were disappointed that the video meeting with KCC was held in the room with the resident present. The nurse attending the meeting did not seem fully aware of the needs of the resident. We had to correct these points. The staff generally are very kind, friendly and helpful.

I am so happy that mum is living in Elvy Court. She is happy there and that means a lot. I cannot fault the staff in all areas. I feel I can approach any member of staff with any concerns I have (not many) and they are dealt with.

The staff are always available so any worries or concerns can be discussed and quickly resolved.

My wife was in Elvy Court's care for over two years. Throughout that time she was treated by all staff with love and kindness. Myself and family are blessed that we chose Elvy Court for her care.

Mum moved in in December 2024. All the staff were supportive and accommodating during what was, for us, a very stressful time. Mum is always clean, well-presented and happy when we visit. We have noticed that she is also more alert and communicative than she has ever been. When we visit the staff are always friendly and nothing is ever too much trouble. Mum is always treated with respect and dignity. The room, clothes, and sheets are always clean too!

We found the home to be lovely, very kind people, helpful and caring. Always ready to help you in anything.

I can go in anytime unexpectedly, and my dear mum is always clean, no matter what time, day or night. Thank you to the staff at Elvy Court for making me feel at ease.

Mum sadly passed away on Christmas Eve after spending three and a half years in Elvy Court. I cannot thank them enough for the loving care she received in that time. They all became part of her family and mine too after spending two or three days a week in there. Thank you all.

My mother-in-law stayed for 2 weeks respite. She settled in really quickly and easily. The staff and management are so friendly. We really were not sure if we were doing the right thing but it definitely was. I would highly recommend them and will be using them again. Thank you so much to all.

My father was admitted to Elvy Court for end-of-life care in May this year. Despite only being there for just over a month, my family and I were very impressed with the kindness and care shown to him, not just by the nursing staff and carers, but also by the front desk team, cleaners and maintenance. Nothing was too much trouble, and he was well cared for. Thank you all.

The smile on my husband's face says it all. Thank you all for the care and respect given to John and all our family

Although he was only at Elvy Court for a month before he became ill and was admitted to the hospital. My husband was made very comfortable and well cared for. There is a pleasant atmosphere in the care home. My husband died on 20th May.

The staff are incredible. I have nothing but gratitude and love for the staff who care for my mum. However, for the costs involved the staff should be paid more!

Our mother moved into Elvy Court about a month ago and has settled in very nicely. When we visit her each week she is happy and settled. We could not be more impressed with the home the staff are friendly and helpful the home is clean and well maintained. My mum has been dancing, and painting, she had trips out shopping and has been to the pub! We are very relieved and happy that she is at Elvy Court.

Happy with the services, the staff are very friendly and helpful. I know my husband is in safe hands as all his needs are met.

My mum sadly passed away on March 22nd but mum had lived in Elvy Court for more than 7 years. The home has been very good to her such, loving care. The whole family appreciate all the care given to mum. There were lots of fun days, activities, and days out such as the classic car festival in Faversham, with staff and families sitting out on the lawn eating fish and chips, it was a brilliant day and the sun shining. Everybody enjoyed it, it was 14th May 2017.