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Care Provided by Elvy Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elvy Court Care Home for full pricing details and T&Cs.
Contact Elvy Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Costel Bonghene(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1994
- Last Refurbishment: 2005
- Number of floors: 2
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (6)
Elvy Court Care Home Reviews (104)
Elvy Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 34 reviews in the last 2 years.
Over all time Elvy Court Care Home has 104 reviews.
All the staff that we deal with are always helpful and courteous. Our father is always content when we visit.
Thank you for your kind review, we are so glad that you and your father are happy at Elvy Court
My brother was fast-tracked to Elvy Court in February of this year as his care needs had changed, it was traumatic for him and for us as a family as he had been at his previous residential home for over 25 years! The team at Elvy Court helped him settle in fast and made him feel welcomed. As a family, we would like to say a big thank you to everyone who works there as the level of care that my brother is now receiving is remarkable.
Thank you so much for your review, it is our absolute pleasure to care for your brother, we are so glad that he has settled well at Elvy and that the family feel supported too. I will pass your comments onto our care team.
The support from staff is outstanding. There's no doubt they have a lot of compassion for the residents and family in a very good atmosphere.
Thank you so much for your kind review, it is our absolute pleasure to care for your daughter, I will pass your comments on to the care team.
We visited for the first time today and were very impressed with the staff and the place. Very, very clean, bright and welcoming, the coffee was very good, the care for our friend was excellent, and we were made to feel very welcome. A brilliant care home
Thank you for your kind review, we are so glad you enjoyed your visit to Elvy Court.
The staff are very capable and friendly. They look after my mother very well. They keep me informed and updated at all times. The care my mother receives is excellent.
We are so glad you are happy with the care at Elvy Court, I will pass your kind comments on to the team, if you have any ideas on improvements we can make to push your review to 5 stars please speak to either myself or one of the wellbeing team, we have an additional member of the wellbeing team...
Unfortunately my husband is bed-bound so cannot take part in most activities.
Also the food looks excellent but he doesn't eat solid food. The only difficulty I have is the parking which I know can't be helped but as I have mobility issues is a problem.
We are so glad that you are happy with the care at Elvy Court I will pass your comments on to the care team, from January our well-being team will be growing and we will be able to provide more activities for those who receive care in their rooms.
Elvy Court is a welcoming, warm and friendly care home. Every member of staff goes above and beyond to make your stay as comfortable as possible. I would highly recommend Elvy Court.
Thank you so much for your kind review; I will pass your feedback on to the care team.
My sister has now resided at Elvy Court for 18 months having spent most of her life in various homes. It varying quality! Since she has been at Elvy Court, we have relaxed more over her care, we are very satisfied with everything the staff and management do for and with her. She is happy and well looked after.
It is our absolute pleasure to care for your sister, we are so glad both she and you feel happy with her care at Elvy Court.
The staff are friendly from the reception team to the nursing staff. My only complaint is there are not enough activities for people who are bedbound as all the activities are either in the communal room or dining room.
Thank you for your kind review we are glad Mum has settled well at Elvy Court. Our activities team do conduct daily room visit for those who are bed bound however we have taken previous comments on board as we do understand that in order to give more time to those in their rooms our wellbeing team needs to grow, therefore we are in the process of recruiting an additional full-time team member.
Very good care of my mum during her recent illness. Mum has been very settled since arriving at Elvy Court during Covid-19.
Thank you for your review we are glad both you and Mum are happy with the care at Elvy.
Absolutely fantastic care - the staff are so kind, compassionate, and sympathetic, going above and beyond on many occasions.
Thank you for your wonderful review, I will pass your feedback onto our care team.
Thanks for all their hard work, it’s very much a home atmosphere for all of the residents.
We are so glad that you, Mum, and the rest of the family feel at home at Elvy, I will pass your lovely comments onto the care team.
There is an open-door policy with senior management, which gives instant peace of mind. The atmosphere is warm, friendly and efficient. As a relative you quickly become part of the Elvy Court family; there is a lot to be said for a friendly face and a kind word during tough times. There is a lively programme of activities and the food is varied and tailored to individuals. The biggest compliment I can pass on is that Mum said she felt safe which meant the world to me. It’s a special place!
Thank you for your review, I will pass your kind words onto our team, we are sorry for the loss of your mum but are glad we were able to both support you and her through her final days.
The staff are very kind and attentive.
They are also very kind to me.
I visit Mum regularly up to several times a week and I definitely make my own self at home as they have a nice coffee machine and often biscuits/cakes for visitors.
My mum does have issues eating but the staff will always ensure an alternative is available and are happy to make toast/omelettes.
I am very grateful to all at Elvy Court.
Mum is much salted since being here, and she falls less and does not have to go into the hospital regularly as the staff can deal with everything there. I am happy that mum is well looked after and safe.
We are so glad both you and Mum feel at home at Elvy Court, I will pass your kind words onto the staff team.
Staff are very caring, the activities at the home are amazing and staff go above and beyond to ensure the residents are able to take part in different opportunities.
Thank you for your kind review we are glad your mother-in-law is enjoying her time at Elvy Court.
The person I am writing about is 96 years old, she has dementia, she doesn't know me anymore, I am sad for her that her world is so small now. But for me, Elvy Court is the best thing that happened to her. For me, it represents kindness and care to my sister-in-law and also to me. So I say a big thank you to all of the staff. My sister-in-law, have the porridge and coffee.
Thank you for your kind comments. I will pass them on to the team; we are glad your sister-in-law felt safe and well cared for at Elvy Court.
All the staff are friendly and do a great job looking after our dad. They have been working hard to help him gain some weight as now only on liquid meals. We as a family are going through a lot with my sister as she has terminal cancer, they are always there for a hug and to talk to which we all really appreciate.
We are so sorry that the family is going through such a difficult time at the moment and are glad that we can be of some help. I will pass your lovely comments on to the team
Our dad arrived in Elvy Court on the 4th July 2022. Unfortunately, he passed in May 2023. But, for the last year of his life, he was cared for 24/7. All staff involved could not have done any better to look after his complicated needs. The staff go above and beyond in making sure all the residents are clean and just well looked after. My sister and I said it was an extension to our own family. Without their devotion, our dad's time in a care home could have been so much different. They encouraged him up most the time, when he was not poorly, to sit in the lounge so he could interact with other residents or just have a change of scenery. It was not easy as Dad could not walk or feed himself anymore, which meant that he had extra needs. Again, thank you Memory Floor Team (days and nights teams). Many thanks again and we would recommend anyone needing care or a residential/dementia home to enquire about Elvy Court. Thank you again.
I am sorry for your loss. It was a pleasure to be able to care for your dad. Thank you for your review, I will ensure to pass your kind words on to the Memory Floor care team.
The staff at Elvy Court are all caring and attentive. My father's personal care is of a good standard and I have noticed a general improvement in service since the new manager has been in post. I have not been invited to a 1 -1 meeting to discuss dads care and would welcome this opportunity. The activities do not seem to happen on dads floor.
Thank you for your kind review, I will pass your comments on to our staff. I am sorry that you have not been invited to review your father's care plan and will address this with the team in our daily planning meeting, we can then incorporate his hobbies and interests into our activities programme.
I find the care home very good. Staff are pleasant and friendly. Management are very approachable. My partner is very happy and contented.
Thank you for taking the time to review Elvy Court Care Home in Sittingbourne. We are delighted to hear that your partner is happy and contented living with us in the loving care community that we create, giving you and your family the peace of mind that you deserve. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 August 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Elvy Court Care Home.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Meet the Team (1)

Costel is the Home Manager at Elvy Court Nursing Home. With over 14 years of experience in the healthcare sector, he brings a strong clinical foundation and a proven leadership track record across a range of care settings, including acute medical units, specialist care services, and elderly residential and nursing care.
Having joined Elvy Court in 2021, he worked closely with the residents, families, and staff to ensure the highest standards of care and compliance are consistently met. He was proud to step into the role of Home Manager in 2025, where he now leads a passionate team of over 70 dedicated professionals. Together, they are committed to delivering safe, personalised, and compassionate care that enhances quality of life and promotes dignity, independence, and wellbeing.
Costel is focused on driving continuous improvement, empowering the staff, and nurturing a supportive environment where everyone feels valued. Elvy Court is a warm and welcoming home, and he looks forward to meeting you and sharing what makes the community so special.
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